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EasyJet Changes To Allocated Seating  
User currently offlineeljonno From Australia, joined Sep 2008, 170 posts, RR: 0
Posted (2 years 2 weeks 1 day 18 hours ago) and read 11947 times:

The Sunday Times today reported that U2 will offer allocated seats on all flights:

Quote:
EASYJET GETS EASIER

The unseemly race for seats on Easyjet flights is set to be a thing of the past. From the autumn, all the airline's flights will have allocated seating. The system has been tested on 5% of the network since March. "Passengers hated the scramble for seats," said the airline, "but the key was to assess the effect of allocation on turnaround times. So far, we've found it makes no difference." Specific seats can be selected from £3 upwards during the booking process, or a seat will be assigned for free. The airline admits that the move will reduce the demand for its Speedy Boarding service.

About time too IMHO. (Thems pesky 'Speedy Boarders'!!!)   

[Edited 2012-08-05 08:50:16]

[Edited 2012-08-05 08:50:45]

57 replies: All unread, showing first 25:
 
User currently offlineBA777 From United Kingdom, joined Jun 2001, 2175 posts, RR: 7
Reply 1, posted (2 years 2 weeks 1 day 18 hours ago) and read 11855 times:

Interesting choice...there will undoubtedly be an impact on turnaround times though when the 95% of airports that havent been tested introduce the system and make mistakes.

User currently offlinetimboflier215 From United Kingdom, joined May 2005, 1334 posts, RR: 1
Reply 2, posted (2 years 2 weeks 1 day 18 hours ago) and read 11844 times:

Thank goodness! I love easyjet - every time I've flown the service has been good, flights cheap and (weather issues aside), on time. Now the scramble for seats will be over, the boarding process will also be much more civilised!

User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3218 posts, RR: 12
Reply 3, posted (2 years 2 weeks 1 day 17 hours ago) and read 11752 times:

So will you be able to choose your (standard) seat for free at OLCI at T-60 days? Or will it be one of those horible systems that assigns you a seat if you don't want to pay for a specific one? I guess people checking in at the airport will be left with middle seats.... I always liked the U2 fre seating system as I nearly always managed to get a window exit seat without paying for speedy boarding.


http://my.flightmemory.com/shefgab Upcoming flights:LHR-VIE-PRN,SPU-OSL-LHR,STN-SNN-STN,LHR-ARN-OSL-TOS-LYR-OSL-CPH-LHR,
User currently offlineLondonCity From United Kingdom, joined Nov 2008, 1479 posts, RR: 0
Reply 4, posted (2 years 2 weeks 1 day 17 hours ago) and read 11738 times:

Quoting eljonno (Thread starter):
The Sunday Times today reported that U2 will offer allocated seats on all flights:

I wonder if this article is accurate ...

Another news source (dated July 31), quotes U2's CEO as saying "until I get to the end of August, I will not really want to commit on whether this is going to go ahead or not."


http://www.abtn.co.uk/news/3117659-e...-autumn-decision-allocated-seating

So who is correct ?


User currently offlinevfw614 From Germany, joined Dec 2001, 3996 posts, RR: 5
Reply 5, posted (2 years 2 weeks 1 day 17 hours ago) and read 11733 times:

The question is if seats can selected when checking-in online or if those who refuse to pay for a reservation in the booking process will be allocated seats at random. If so, free seating certainly is the better option as it gives you a choice when entering the plane whereas allocated seating forces you to pay for a seat reservation when booking to avoid a middle seat or not being seated together when not travelling alone.

User currently offlineby738 From Tonga, joined Sep 2000, 2292 posts, RR: 1
Reply 6, posted (2 years 2 weeks 1 day 16 hours ago) and read 11315 times:

Quoting gabrielchew (Reply 3):
will it be one of those horible systems that assigns you a seat if you don't want to pay for a specific one?

Did you read the article above ?
"Specific seats can be selected from £3 upwards during the booking process, or a seat will be assigned for free"


User currently offlineAeroWesty From United States of America, joined Oct 2004, 20495 posts, RR: 62
Reply 7, posted (2 years 2 weeks 1 day 16 hours ago) and read 11274 times:

Quoting gabrielchew (Reply 3):
I always liked the U2 fre seating system as I nearly always managed to get a window exit seat without paying for speedy boarding.

Just another monetizing of an opportunity. If you want a window exit seat, or sit next to a specific person, U2 is saying "pay for it". Isn't that the beauty of complete unbundling of airline services so worshiped about LCCs on this site?



International Homo of Mystery
User currently offlinekl911 From Czech Republic, joined Jul 2003, 5126 posts, RR: 12
Reply 8, posted (2 years 2 weeks 1 day 15 hours ago) and read 11251 times:

Great, not... Boarding will become chaos and take forever. What i like about free seating is that everybody sits down as soon as possible, no waiting in the aisles for others.

User currently offlineflycro From United Kingdom, joined Feb 2004, 374 posts, RR: 0
Reply 9, posted (2 years 2 weeks 1 day 15 hours ago) and read 11249 times:

Cheaper than choosing a seat on unbundled BA

User currently offlineGCT64 From United Kingdom, joined Nov 2007, 1382 posts, RR: 1
Reply 10, posted (2 years 2 weeks 1 day 15 hours ago) and read 11138 times:

Quoting gabrielchew (Reply 3):
I guess people checking in at the airport will be left with middle seats.... I always liked the U2 fre seating system as I nearly always managed to get a window exit seat without paying for speedy boarding.

This is my concern. I have taken 615 flights on EZY (two more coming up this week), all on free boarding, I never pay for speedy boarding and the number of times I have ended up in the middle seat is an extremely small percentage (2%-4% of the total). If that percentage increases, then I will be negatively affected by this "customer improvement" (I'm not going to pay the £3).

There is also the important subtlety that with free boarding one can make sure you sit away from the screaming children (I moved seat to do exactly that when I boarded at LTN last week, once I saw where the badly behaving child from the departure lounge was going to be sat!).

I've never had a problem with EZY's free boarding process.



Flown in: A30B,A306,A310,A319,A320,A321,A332,A333,A343,A346,BA11,BU31,B190, B461,B462,B463,(..50 types..),VC10,WESX
User currently offline1stfl94 From United Kingdom, joined May 2006, 1455 posts, RR: 0
Reply 11, posted (2 years 2 weeks 1 day 15 hours ago) and read 11025 times:

Quoting kl911 (Reply 8):
Great, not... Boarding will become chaos and take forever. What i like about free seating is that everybody sits down as soon as possible, no waiting in the aisles for others

The last time I was on easyjet boarding was a mess on both legs as everyone was in groups and trying to get seats together, whilst the couples were blocking the middle seats. Crews had to basically tell people to sit down wherever they could because we needed to go, so in this case allocated seating might work, maybe its just the FCO route!


User currently offlineeljonno From Australia, joined Sep 2008, 170 posts, RR: 0
Reply 12, posted (2 years 2 weeks 1 day 15 hours ago) and read 11008 times:

I think £3 per sector to have the option of choosing where you sit, is fairly reasonable actually. Comparitively, Flybe is £6.50 per seat, per sector.

I would not pay to sit in a specific seat if I was travelling on my own; if I was travelling with my girlfriend I would definitley want to ensure that we can sit with each other though, if possible. Of course, free would be better...


User currently offlineeljonno From Australia, joined Sep 2008, 170 posts, RR: 0
Reply 13, posted (2 years 2 weeks 1 day 15 hours ago) and read 10998 times:

Quoting LondonCity (Reply 4):
I wonder if this article is accurate ...

Another news source (dated July 31), quotes U2's CEO as saying "until I get to the end of August, I will not really want to commit on whether this is going to go ahead or not."

I must admit, it is a bit strange that there is no press release from U2 about it yet (on the website). Also, the lack of a specific date for when it starts, made me wonder...


User currently offlinedc9northwest From Switzerland, joined Feb 2007, 2279 posts, RR: 7
Reply 14, posted (2 years 2 weeks 1 day 14 hours ago) and read 10885 times:

Ah easyjet making something easier! Good on you, easy! This reminds me a lot of Blue Air's system actually.

Quoting kl911 (Reply 8):

Great, not... Boarding will become chaos and take forever. What i like about free seating is that everybody sits down as soon as possible, no waiting in the aisles for others.

You can always take regional trains to your destination, then. Or ferries. They will still offer free seating AFAIK. No need to worry about hard things like finding your seat or knowing ahead of time where you'll sit.


User currently offlineju068 From Serbia, joined Aug 2009, 2579 posts, RR: 6
Reply 15, posted (2 years 2 weeks 1 day 14 hours ago) and read 10771 times:

Does anyone know if in their surveys they asked if people would actually pay to select a seat? Maybe people said yes hence why they are asking for £3.

User currently offlineBasilFawlty From Netherlands, joined Jun 2009, 1320 posts, RR: 1
Reply 16, posted (2 years 2 weeks 1 day 12 hours ago) and read 10487 times:

This sucks, just another step towards becoming an ordinary legacy airline. I prefer allocated seats, but ONLY when I can choose my own seat without paying for it (not talking about front row and exit seats, just a normal window seat), otherwise I prefer free seating.


'Every year donkeys and mules kill more people than plane crashes'
User currently offlineDanTaylor2006 From UK - England, joined Feb 2006, 495 posts, RR: 0
Reply 17, posted (2 years 2 weeks 1 day 11 hours ago) and read 10389 times:

Brilliant, can't wait for them to introduce it! Never been a fan of the loco scrum at all.

I don't think it'll be in before my flights in September, which is a shame as I pretty much need to bag an extra legroom seat after my last flight with easyJet in their normal seats left me with severe cramp. And that was only 50 minutes... my next flight is 4 hours plus!

If it does come in before then, I will pay whatever for those extra legroom seats!



Flown: A319-21, A346, A380, B733-4, B738, B744, B752, B762-4, B77W, CR2, CR9, DH4, E190-95, F70-100, MD-11, MD-88, MD-90
User currently offlineG-CIVP From United Kingdom, joined Mar 2001, 1321 posts, RR: 10
Reply 18, posted (2 years 2 weeks 1 day 11 hours ago) and read 10352 times:

Quoting BasilFawlty (Reply 16):
his sucks, just another step towards becoming an ordinary legacy airline.

I'm sure there's some economic theory kicking about somewhere that states fledging firms which set out to undermine industry stalwarts, through gaining market share over time will eventually evolve into firms with the same or similar characteristics. So I have to agree, Easyjet has finally become just another airline.


User currently offlinedjmatthews From United Kingdom, joined Dec 1999, 213 posts, RR: 0
Reply 19, posted (2 years 2 weeks 1 day 11 hours ago) and read 10353 times:

I was on a trial flight and it worked fine. I was watching how people boarded, and in my opinion people boarded quicker, straight to their seat, then sat down, rather than walking up and down the aisle looking for a seat, or seats.

I overheard the crew say that it worked well, particularly on holiday flights where children need to be sat with their parents/guardians.

One observation that effected us was that clearly nobody had paid extra for the exit row seats, so passengers (us) had to move into the exit row seats (for free).  

To clarify, we had not paid for seating and were allocated a middle seat and aisle seat.


User currently offlineskipness1E From United Kingdom, joined Aug 2007, 3226 posts, RR: 1
Reply 20, posted (2 years 2 weeks 1 day 11 hours ago) and read 10351 times:

It's just another drip, drip, drip type charge. The one good thing about a "loco" was the ability just to sit where you wanted which meant I could get a deat down the front. Let's be clear, EZY are not so much a loco anymore, they have moved upmarket but they still feel cheap and tacky when the whole queue stops at the gate as someone's bag is an inch too big or you now need another charge just to avoid something that was free last time I flew, i.e. a decent seat. Much f the time when I fly to Scotland BA are cheaper anyway.

User currently onlinekdhurst380 From United Kingdom, joined Jun 2010, 177 posts, RR: 0
Reply 21, posted (2 years 2 weeks 1 day 11 hours ago) and read 10333 times:

Much, much better. The times I've seen people wonder about looking for seats, blocking the aisles, and stressing out the whole situation.

If you're that uptight that you won't pay £3, then that's your own fault. Far better than the sell speedy boarding for £16 and depending on how the gate agent feels, you may or may not get it, yeah, I've experienced that.

Very good idea, interesting to note also, the 'evil' of the loco airline, easyJet's proposed charges for standard seats are cheaper than British Airways and most UK charter airlines. Comparatively, Monarch charge £25 for exit rows, easyJet propose £12.

If you don't want to pay extra, fine, you'll get what you've paid for; a seat. Pay a measly £3 more and have whichever one you like. Simples?

[Edited 2012-08-05 15:42:01]

User currently offlineeurowings From UK - England, joined Sep 2011, 298 posts, RR: 0
Reply 22, posted (2 years 2 weeks 1 day 10 hours ago) and read 10029 times:

Quoting skipness1E (Reply 20):

If easyJet does introduce this system, Ryanair and Wizzair will now be AFAIK the only LCCs offering free seating in Europe. The rest have either always had allocated seating, or have converted to it. So it's hardly incompatible with the loco model. I have been flying with regularly with Jet2 for the past 7 years and allocated seated has never been issue. The online check-in system doesn't split up groups if they dont pay for advanced seating selection and can be made to pick an aisle or window.

EZY have their perks don't forget. Unlike the 'beloved' BA, they have no limits on hand luggage weight and if you have arrived early for whatever reason, will gladly transfer you to an earlier flight without charge. They don't charge for airport check-in either.


User currently offlineskipness1E From United Kingdom, joined Aug 2007, 3226 posts, RR: 1
Reply 23, posted (2 years 2 weeks 1 day 9 hours ago) and read 9739 times:

It's not a measly three quid in isolation, it's yet another charge. I used the trial on LTN-GLA recently and coupled with the Luton experience all in, it's just a depressing change IMHO. However it will make them more money I have no doubt.

User currently offlinevfw614 From Germany, joined Dec 2001, 3996 posts, RR: 5
Reply 24, posted (2 years 2 weeks 1 day 2 hours ago) and read 8264 times:

Question remains - can you select a seat for free as soon as OLCI opens or you will have a seat randomly assigned during the OLCI process (or at the airport)? My guess is that they will ask you again during OLCI if you would like to select a seat for 3 GBP or if you want to have a seat randomly assigned for free.

Another question is whether easyjet - on a per flight basis - will earn more from this 3 GBP charge than from the speedy boarding charge which, I suppose, only relatively few pax are choosing at the moment.


25 r2rho : I have never had any problems with U2 boarding process, but I can see the benefits of assigned seating as well. To me Speedy Boarding had no added val
26 eugegall : Will they sit your party together? If I booked for a party of 3 under one booking reference number. Will they seat us all together for free/
27 Pe@rson : No idea. But they may not explicity say you will or will not, so encouraging you to pay for specific seats for certainty and peace-of-mind. From thei
28 Lehovec : During the trial, no you were not. You were assigned seat night before by system automatically and it was impossible to change it, even if you wanted
29 Post contains images Lehovec : it has been T-30 days for a while now.
30 Vasu : Does this have any implication on last-minute fleet substitutions? I was under the impression that Easyjet routinely switched A319-A320 or vice versa
31 mikey72 : Civilized or just as it should be anyway.
32 Lehovec : Not really, all pax that paid for seats will have their seats honoured. Extra legroom o/wing seats can be transferred from 10/11 on A319 to 12/13 on
33 Pe@rson : Do you see it when boarding a bus or train? Given that flying is, over all, merely another form of transport... especially when you consider that it
34 summa767 : I can tell you that it will not be more complex, and indeed it will much more civilised at airports such as MAD, LGW. ALC and others that use jetbrig
35 Pe@rson : Indeed. It will be nice for passengers to have the option of paying a little extra to increase experience enjoyability.
36 mikey72 : Trouble is..... on a bus or a train you're not 6 miles up and moving at 550mph. Flying as a mode of transport should never be likened to buses or tra
37 vfw614 : My guess is that they will earn more from this than currently from speedy boarding as a lot of people will be scared to end in a middle seat or not b
38 Pe@rson : It matters not if you're "6 miles up and moving at 550mph" to boarding or disembarking given you're stationary during those processes as you are with
39 LondonCity : Any more news on the veracity of this news story. The Sunday Times says it will happen but in another news story on abtn.co.uk Easyjet's CEO says that
40 Post contains images Pe@rson : I'd like to think EZY knows better than a broadcaster of news. But, who knows?
41 mikey72 : Mmm...well i'm not really sure it sends the right message or sets the right tone for 'this' mode of transport. Due to its very nature flying 'should'
42 Post contains images Pe@rson : Transport is a collective within which multiple things exist. Your old-fashioned and 'we're untouchable' attitude is one reason why so many conventio
43 timboflier215 : Sorry, Mikey - I know it's OT but I've got to disagree with you there. U2 and FR combined have a fleet of 485 a/c. Last year, both carried significan
44 mikey72 : 'Old-fashioned' suits me just fine. Most airlines are 'untouchable' for different reasons. FR/U2 are just as untouchable at their bases as the legaci
45 Pe@rson : You evidently don't recall the dire consequences of European conventional airlines' failure to recognise the threat from LCC. Unfortunately for you,
46 mikey72 : You're quick today Pe@rson ! They're still here aren't they ? That 'sitting duck scenario' (always on the cards after deregulation) is confined to th
47 GCT64 : I, and many others, commute by plane and treat it like a bus. In my case I use a combination of a plane and a bus to get from A to B - I don't partic
48 BasilFawlty : No, you can't. You have to pay 3 GBP in advance, otherwise they will allocate you a seat which can't be changed after you checked-in. In case of a la
49 vfw614 : We are talking about four rows, aren't we? If you have, say, 26 rows numbered 1-14 and 19-30 in the A319 and rows 1-30 in the A320, would be impossib
50 by188b : Cheaper. Yes, but at least with BA , at 24 hours before departure you can then select a seat for free. With this system its either pay £3 or risk a
51 VHTAE : Bring it on! I flew EasyJet twice in June and found non allocation annoying. Hopefully these new changes lead to more room in the overhead compartment
52 Pe@rson : Does it really matter on a short flight? Granted it may be more frustrating on a longer sector.
53 DunaA320 : I don't think this has actually been confirmed yet by Carolyn McCall or easyJet. At LGW we have been asked to make observations of certain parameters
54 DunaA320 : ... and fast track security at most airports now. Something you'll need if you're travelling through LTN!
55 Post contains links LondonCity : Exactly. As I said in a previous posting, I don't believe it has been confirmed. A decision, one way of the other, will be taken in the autumn. See y
56 GT4EZY : The official line is still very much that a final decision hasn't yet been made but internally, trust me, it's a case of WHEN not IF. Turnaround times
57 GT4EZY : Allocated seating at Easyjet is a definite. I'm being told that a decision will formally be announced by months end. 29th August being mentioned.
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