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OS Leaves Passengers Stranded In Bratislava  
User currently offlineAquila3 From Italy, joined Nov 2010, 259 posts, RR: 0
Posted (2 years 2 weeks 6 hours ago) and read 1873 times:

I have heard it from a friend, and it is lso aon the news:

http://www.austriantimes.at/news/Bus...4/AUA_apologizes_for_flight_chaos_
Not really a big deal, since Bratislava is near to Vienna (and more so to VIE) but another step down in the QOS of OS.
I hope the restructuring (whatever this will mean) of OS will be over soon, and that we will get again a decent service to/for VIE whoever will provide it.


chi vola vale chi vale vola chi non vola è un vile
1 replies: All unread, jump to last
 
User currently offlineandrej From United Kingdom, joined Jun 2001, 927 posts, RR: 0
Reply 1, posted (2 years 2 weeks 6 hours ago) and read 1773 times:

Quoting Aquila3 (Thread starter):
another step down in the QOS of OS.

  

Just proves how a non-story (diversion, timing out, etc.) can turn into a problem. Not sure if the airport is responsible for passengers once they obtain their belongings and are free to go (most likely not, although it could have been a good PR move for BTS).

OS should at least give the option of transfer to VIE to its 'valued' customers (maybe they were all Slovak to start with?  ). Well at least there is a direct bus connection from BTS to Vienna (via VIE) and it takes about an hour.   

Cheers,

Andrej


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