Flug From , joined Dec 1969, posts, RR: Posted (11 years 9 months 4 weeks 1 day 14 hours ago) and read 899 times:
I was just wondering what your opinions are regarding this subject ,do you feel that F/A's are there to wait on you hand and foot or are they there for your safety.I personaly think that their purpose on board an aircraft is safety and their function service.
Ironminds From Australia, joined Apr 2001, 556 posts, RR: 4 Reply 4, posted (11 years 9 months 4 weeks 1 day 8 hours ago) and read 800 times:
Yeah, OK, f/as can say they're there for safety, which is fine and I'm glad they're there if something goes wrong, but 99% of their duties is service-related. If f/as have a problem with the idea of serving people, than they should get another job. Simple as that.
NWAirlines From , joined Dec 1969, posts, RR: Reply 7, posted (11 years 9 months 4 weeks 1 day 7 hours ago) and read 791 times:
That reminds me of a story that I read a few minutes ago about that AirTransat A330. The F/A's were screaming and cussing! How much help could they have been!? They were making everybody freak out even more! And the F/A's are the ones that are supposed to keep everyone calm in a situation like that!!!!
Skyhawk From United States of America, joined May 2001, 1065 posts, RR: 4 Reply 8, posted (11 years 9 months 3 weeks 6 days 20 hours ago) and read 757 times:
For once I can totally agree with Ironminds and Matt D. While some people may say that a F/A is on board strictly for safety, if that is the case then there would not be any service of any kind. Of course thast isn't the case. While the ultimate reason many be safety, the most obvious reason there are flight attendants on an airplane is for the service and comfort of the passengers there. If the service aspect bothers someone, the he/she simply shouldn't be there! There are plenty of people that want the job and can't get it because of you guys that don't want to be bothered getting a coke for someone in 29A. So if you really are insulted by the passengers request(thinking you are being treated like "hired help"-by the way you are) then leave the profession and make way for a person who loves the job and will enjoy it for years to come. By the way I am a retired F/A with almost 21 years of service.
Alexchao From United States of America, joined Aug 2001, 686 posts, RR: 0 Reply 9, posted (11 years 9 months 3 weeks 6 days 19 hours ago) and read 749 times:
Flight attendants are on board for safety. Flight attendants are trained professionals to handle situations on board an aircraft and to handle evacuations of aircraft. I just wanted to note that flight attendants have recurrent training each year for safety purposes. They don't have training sessions each year for service.
Jaysit From , joined Dec 1969, posts, RR: Reply 11, posted (11 years 9 months 3 weeks 6 days 18 hours ago) and read 736 times:
Why is this a service or safety issue?
The safety issue is MANDATED by law. There are no ifs and buts about it. If air travel were only all about safety, then Airlines would hire "safety professionals," ensure that all seats faced backwards, and that all passengers wore safety restraints other than pathetic seat belts. The truth is that airlines compete on service - and not on safety. The safety issue is inherent. In that regard, FAs are present to ensure that your travel experience is a pleasant one. They are not there to be your personal nannies, however.
I did enter into one rather annoying discussion with a British UA FA in Business class once who prattled on about how passengers shouldnt expect anything because travel was just a mode of transportation, to which I cut him off, asked for my scotch (now 30 minutes in the coming), and said that my firm was not paying $ 8000 to schelp me across the Atlantic in a cattle car. Now thats the sort of preening Primadonna attitude I don't expect from cabin crew - or anyone for that matter.
Skyhawk From United States of America, joined May 2001, 1065 posts, RR: 4 Reply 13, posted (11 years 9 months 3 weeks 6 days 18 hours ago) and read 724 times:
JAYSIT, boy did you ever get it right! That British F/A needs to learn a thing or two. He is one of those that I spoke about earlier. If you don't like serving a coke (or in your case a scotch), QUIT, now don't wait, the public will not miss your holier than thou attitude.
NWAirlines From , joined Dec 1969, posts, RR: Reply 14, posted (11 years 9 months 3 weeks 6 days 15 hours ago) and read 708 times:
I agree for the most part. Flight Attendants should not be there if they are not willing to serve. And they shouldn't be upset or get an attitude if someone asks them for a coke or rings the call button.
But, passengers don't need to ring the call button for a glass of water. If the F/A is walking by, politely ask him/her if they could bring you a glass or water when they come back, or just go to the galley and get it yourself. It isn't that difficult. I myself would most likely get up and go to the galley before I ever rang the call button. Just to see what is going on back there (because I'm a very courious person) and to have a look around.