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AA Flight Attendants To Start Using Galaxy Note  
User currently offlinecorinthians From United States of America, joined May 2008, 337 posts, RR: 0
Posted (1 year 10 months 2 weeks 1 hour ago) and read 14930 times:

Good news for Android fans and those who like smartphones in general. AA announced that they will give all 17,000 of their FAs Galaxy Note tablets as inflight data management systems. You hear about the iPad getting transitioned into everyday work use, but good to see Android finally getting some love. For those unfamiliar, the Note is a 5.5 inch tablet/phone that runs on the Android operating system. FAs apparently liked it over the iPad because the screen size was big enough for clear views, but small enough to store away easily.

More details at the link.

http://www.bgr.com/2012/09/19/samsun...note-american-airlines-deployment/

Note that since the Note has a cellular radio, it's technically a cellphone. Does that mean the FAA is changing their on-board electronics policy too?

46 replies: All unread, showing first 25:
 
User currently offlineflyfree727 From United States of America, joined Jul 2007, 658 posts, RR: 0
Reply 1, posted (1 year 10 months 2 weeks 1 hour ago) and read 14942 times:

Quoting corinthians (Thread starter):
Note that since the Note has a cellular radio, it's technically a cellphone. Does that mean the FAA is changing their on-board electronics policy too?

Just as with all other electronic devices, these will be powered down during cricital phases of flight, and will be powered on above 10,000 ft.

AA ORD


User currently offlinemayor From United States of America, joined Mar 2008, 10351 posts, RR: 14
Reply 2, posted (1 year 10 months 2 weeks ago) and read 14884 times:

Will the F/As be able to argue back and forth, between themselves, using the tablets??  


"A committee is a group of the unprepared, appointed by the unwilling, to do the unnecessary"----Fred Allen
User currently offlinecorinthians From United States of America, joined May 2008, 337 posts, RR: 0
Reply 3, posted (1 year 10 months 2 weeks ago) and read 14875 times:

Quoting flyfree727 (Reply 1):
Just as with all other electronic devices, these will be powered down during cricital phases of flight, and will be powered on above 10,000 ft.

AA ORD

I see you're an FA for AA. How do you like using the device?


User currently offlinejreuschl From United States of America, joined Jul 2009, 542 posts, RR: 0
Reply 4, posted (1 year 10 months 2 weeks ago) and read 14792 times:

Do they come pre-loaded with Angry Birds and Flight Control?  

User currently offlinegigneil From United States of America, joined Nov 2002, 16347 posts, RR: 85
Reply 5, posted (1 year 10 months 2 weeks ago) and read 14755 times:

Quoting corinthians (Thread starter):
Note that since the Note has a cellular radio, it's technically a cellphone. Does that mean the FAA is changing their on-board electronics policy too?

They obviously can turn them off, permanently if they choose.

NS


User currently offlineAsturias From Spain, joined Apr 2006, 2128 posts, RR: 16
Reply 6, posted (1 year 10 months 2 weeks ago) and read 14734 times:

Quoting corinthians (Thread starter):
Note that since the Note has a cellular radio, it's technically a cellphone. Does that mean the FAA is changing their on-board electronics policy too?

An iPad can have a 3G or 4GLTE cellular radio too.



Tonight we fly
User currently offlinecorinthians From United States of America, joined May 2008, 337 posts, RR: 0
Reply 7, posted (1 year 10 months 2 weeks ago) and read 14617 times:

Quoting Asturias (Reply 6):
An iPad can have a 3G or 4GLTE cellular radio too.

It can, but most people buy the WiFi version because it's a lot cheaper and the data plans for those tablets suck.


User currently offlineGen2stew From United States of America, joined Dec 2011, 94 posts, RR: 0
Reply 8, posted (1 year 10 months 1 week 6 days 23 hours ago) and read 14567 times:

Do I smell an Alec Baldwin or Words W/ Friends joke in the works?      


I don't know why blessings wear disguises. If I were a blessing, I'd run around nude!
User currently offlineflyfree727 From United States of America, joined Jul 2007, 658 posts, RR: 0
Reply 9, posted (1 year 10 months 1 week 6 days 23 hours ago) and read 14512 times:

Quoting corinthians (Reply 3):
I see you're an FA for AA. How do you like using the device?

I have only tested the device. It will provide for some great things from the FAs perspective , like, eventually eliminating the required paper manual.. I think AA is initially overreaching with what they THINK fa's will do and what fa's will ACTUALLY do with the device. AA envisions fa's going pax to pax providing updated connecting flight info, for example, when an inbound flt is delayed and a pax has misconnected. There are, however, many more functions with the device that will be useful. Its a learning curve, like with anything else.. When the OSRs were put on board when AA went cashless, it was horrible for fa's. Now, you wont find a single fa that would rather go back to cash transactions. AA is removing staffing from flights, initiating horrific work rules, tripling employee contros to medical, and eliminating all together many more benefits. Ok so yes, this is the "norm" according to a.net land before I get bashed for saying those things.. Im simply saying the timing is bad.. Now is not the time to ask fa's to do MORE while compensating for 17% less. They wanted their increased productivity in existing work rules, and they got that. We'll see how this works itself out. Fa's aren't so sure, But apparently AA has got it all figured out.

AA ORD


User currently offlineJoeCanuck From Canada, joined Dec 2005, 5409 posts, RR: 30
Reply 10, posted (1 year 10 months 1 week 6 days 23 hours ago) and read 14440 times:

I have a note and once you get used to all that screen real estate, it would be tough sledding to go back to a mere 4" phone screen.

I recommend getting a gel type back cover for the unit since mine is very slippery and the extra traction on the edges is handy.



What the...?
User currently offlineN1120A From United States of America, joined Dec 2003, 26376 posts, RR: 76
Reply 11, posted (1 year 10 months 1 week 6 days 11 hours ago) and read 10088 times:

This sounds like a fantastic idea. AA has WiFi on much of its domestic fleet and is going fleet wide in short order. These devices can hook up to the in-flight WiFi and perform countless functions. I'm thinking they may well use a credit card reader app to replace the current machines.

Quoting flyfree727 (Reply 1):
Quoting corinthians (Thread starter):
Note that since the Note has a cellular radio, it's technically a cellphone. Does that mean the FAA is changing their on-board electronics policy too?

Just as with all other electronic devices, these will be powered down during cricital phases of flight, and will be powered on above 10,000 ft.

That's not what Corinthians was saying. You would put the phone in airplane mode and use the WiFi when you are outside the "critical phases."



Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
User currently offlineoldeuropean From Germany, joined May 2005, 2077 posts, RR: 4
Reply 12, posted (1 year 10 months 1 week 6 days 10 hours ago) and read 9913 times:

Quoting JoeCanuck (Reply 10):
I have a note and once you get used to all that screen real estate, it would be tough sledding to go back to a mere 4" phone screen.

Me too. The Note is a great device and I don't understand all the others, using these little tiny smartphones.  



Wer nichts weiss muss alles glauben
User currently offlinevaus77w From Australia, joined Aug 2011, 143 posts, RR: 0
Reply 13, posted (1 year 10 months 1 week 6 days 10 hours ago) and read 9776 times:

Quoting flyfree727 (Reply 9):
It will provide for some great things from the FAs perspective , like, eventually eliminating the required paper manual.. I

Sounds great, anything to reduce the excessive amount of printing and re-printing with updates etc that we tend to do is a win-win in my book.

Is American the first airline to offer tablets/smartphones to their flight attendants? i did a quick Google search and only found articles talking about AA.


User currently offlineJoeCanuck From Canada, joined Dec 2005, 5409 posts, RR: 30
Reply 14, posted (1 year 10 months 1 week 6 days 10 hours ago) and read 9663 times:

Quoting oldeuropean (Reply 12):

Maybe I'm overcompensating or some such psycho babble but at least in phones, bigger is better. When you have to turn your head to see all sides of the screen...then it's just about right.



What the...?
User currently offlinesmi0006 From Australia, joined Jan 2008, 1524 posts, RR: 0
Reply 15, posted (1 year 10 months 1 week 6 days 9 hours ago) and read 9571 times:

Quoting vaus77w (Reply 13):
Is American the first airline to offer tablets/smartphones to their flight attendants? i did a quick Google search and only found articles talking about AA.

To all flight attendants perhaps, however the following airlines off similar to their senior cabin crew:

- BA
- QF
- QR
- EK
- IB
And probably more!


User currently offlineinfinit From Singapore, joined Jul 2008, 548 posts, RR: 1
Reply 16, posted (1 year 10 months 1 week 6 days 9 hours ago) and read 9528 times:

Avid Android user here  

Sounds like a good move but the next half is training the staff and seeing that its use is developed and broadened over time.


User currently offlinevaus77w From Australia, joined Aug 2011, 143 posts, RR: 0
Reply 17, posted (1 year 10 months 1 week 6 days 6 hours ago) and read 8539 times:

Quoting smi0006 (Reply 15):
To all flight attendants perhaps, however the following airlines off similar to their senior cabin crew:

- BA
- QF
- QR
- EK
- IB
And probably more!

OK, thanks for the info!


User currently offlineetops1 From United States of America, joined Nov 2005, 1069 posts, RR: 1
Reply 18, posted (1 year 10 months 1 week 6 days 5 hours ago) and read 8206 times:

I think it's a great Idea but in the current state AA is in they should have waited until they are out of BK and are profitable again . That's a huge expense they are taking in giving all 17,000 FA 's this device . Granted one can argue that it's a huge cost savings because it will eliminate a lot of paper transaction . If I were a FA at AA though I woud be a litte upset that the company can come and cut their pay and benefits , Furlough all these employees , Gut the pilot contract , but yet hav the money to come up with over 17,000 galaxy note Pads for fa's and iPads for pilots . This dosent sound like a company who needs to be in bankruptcy to me . Clearly all AA management wants to do is screw the employees out of their hard eared wages and benefits . This is simply all my opinion . I thnk AA coud have waited a bit before taking on such a huge expense .

User currently offlinecommavia From United States of America, joined Apr 2005, 11452 posts, RR: 61
Reply 19, posted (1 year 10 months 1 week 6 days 5 hours ago) and read 8072 times:

Quoting etops1 (Reply 18):
That's a huge expense they are taking in giving all 17,000 FA 's this device . Granted one can argue that it's a huge cost savings because it will eliminate a lot of paper transaction

I wonder just how "huge" this expense really was. My guess is that AA got a fairly sweet deal going to a single manufacturer and asking for 17,000 of something. Plus, I also guess that AA feels the weight savings in paper replacement, the efficiency savings from transmitting information more directly to flight attendants, and the theoretical improvement in the ability of flight attendants to deliver service basically pays for itself.

Quoting etops1 (Reply 18):
If I were a FA at AA though I woud be a litte upset that the company can come and cut their pay and benefits , Furlough all these employees , Gut the pilot contract , but yet hav the money to come up with over 17,000 galaxy note Pads for fa's and iPads for pilots .

I totally get why employees would feel that way - it's only logical/natural.

Nonetheless, this is essentially exactly what Delta and United have also done in recent years: substantially reduce labor costs, and use some of those savings to invest in capital assets (jets), products and services, and technology. AMR needs to be competitive, so they are now following that same path.

The only difference is that AMR is a few years behind the other two, and thus it is trying to shorten the process by doing both - the labor cost reductions and the investment with that freed up capital - at the same time, whereas Delta and United had a year or two in between.


User currently offlineAA767400 From United States of America, joined Jan 2001, 2333 posts, RR: 26
Reply 20, posted (1 year 10 months 1 week 6 days 3 hours ago) and read 6753 times:

Quoting corinthians (Thread starter):
FAs apparently liked it over the iPad because the screen size was big enough for clear views, but small enough to store away easily.

I find that hard to believe. The company always says "based on FA feedback", but people wonder what FA would come up with such idea? I'd say most would prefer the iPad over some device most have not even heard of.

Quoting commavia (Reply 19):
My guess is that AA got a fairly sweet deal going to a single manufacturer and asking for 17,000 of something. Plus, I also guess that AA feels the weight savings in paper replacement, the efficiency savings from transmitting information more directly to flight attendants, and the theoretical improvement in the ability of flight attendants to deliver service basically pays for itself.

Exactly! AA got no feedback whatsoever, it was the best deal from said company.

I think it's a great idea, although an iPad would have been nicer. Saves on weight, paper, and space in FA luggage.



"The low fares airline."
User currently offlinesilentbob From United States of America, joined Aug 2006, 2053 posts, RR: 1
Reply 21, posted (1 year 10 months 1 week 6 days 2 hours ago) and read 5889 times:

Quoting AA767400 (Reply 20):
I find that hard to believe. The company always says "based on FA feedback", but people wonder what FA would come up with such idea? I'd say most would prefer the iPad over some device most have not even heard of.

So they should pick the iPad because you never heard of the Galaxy Note?


User currently offlinemilemaster From United States of America, joined Mar 2001, 1063 posts, RR: 2
Reply 22, posted (1 year 10 months 1 week 5 days 22 hours ago) and read 4950 times:

As somebody who works for a enterprise security company who specializes in mobile device management, I would hope these devices are locked down. Android's open architecture is a nightmare for any responsible enterprise.

User currently onlinelightsaber From United States of America, joined Jan 2005, 12903 posts, RR: 100
Reply 23, posted (1 year 10 months 1 week 5 days 21 hours ago) and read 4934 times:
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Quoting JoeCanuck (Reply 10):
I have a note and once you get used to all that screen real estate, it would be tough sledding to go back to a mere 4" phone screen.

I was mocked 3 years ago when I said someone will figure out how to make a 7" tablet a cell phone. As they get lighter, I bet it will happen.

The limit is iPad size. I see people in restaurants taking pictures with them. Why not as a speakerphone? However, for putting into the F/A apron pocket, the Note is almost perfectly sized.

Note: I wear cargo pants often, so I take a 7" tablet and my cell phone. Sounds like time to combine...

Quoting etops1 (Reply 18):
Granted one can argue that it's a huge cost savings because it will eliminate a lot of paper transaction .

If it isn't a huge cost savings, ch 7 AA. This is a no brainer.

Quoting commavia (Reply 19):
My guess is that AA got a fairly sweet deal going to a single manufacturer and asking for 17,000 of something.

17,000 of something at the end of its production run too...
They were cheap.

Quoting AA767400 (Reply 20):
I find that hard to believe. The company always says "based on FA feedback", but people wonder what FA would come up with such idea? I'd say most would prefer the iPad over some device most have not even heard of.

Huh? Never even heard of? Seriously, do you know zero technical people? The Galaxy Note and high anticipated Note 2 has become a phenomenon among people who really use their cell phones for something more than angry birds. Since most cars now have bluetooth microphones (and use the stereo for output), who cares how big a phone is. I don't even put little phones to my ear much anymore.

I assume everyone knows how Android phones are dominating the global market. I personally want the new samsung camera redone as a phone as that is what I need (I have young kids and often need the optical zoom).

Lightsaber



Societies that achieve a critical mass of ideas achieve self sustaining growth; others stagnate.
User currently offlineB727FA From United States of America, joined Jun 2011, 751 posts, RR: 0
Reply 24, posted (1 year 10 months 1 week 5 days 21 hours ago) and read 4896 times:

If they're going to use them in a similar way that Delta is exploring (as an sales device on the a/c, cust service tool and paper manual replacement) it won't take long to recoup the cost. The M2's (the sales devices) at DL cost $1,200 each. With a ML fleet of 722 and having a minimum of 3 M2's on the a/c that's about 2166 M2's (not including spares) for a cost of 2.6M. The DCI fleet (dual-class) is about 589. That's a cost of $8k. $3.4M buys an awful lot of new hardware/software when it's covering what three things are doing now...not counting ongoing costs like paper, distribution, etc.


My comments/opinions are my own and are not to be construed as the opinion(s) of my employer.
25 Post contains links corinthians : Sort of exists. Asus came out with the Padfone last year. Didn't sell all that well. Padfone2 comes out next month and looks a lot better. Might cons
26 N1120A : The US government seems to think they can make it work. An iPad would be significantly larger, heavier and clunkier. The Note is the perfect size for
27 Post contains images Byrdluvs747 : Im so glad that AA chose Android over apple. It would be interesting to see if other airlines follow AA's lead. AA might want to purchase a few extra
28 airliner371 : They chose the Note over the iPad ONLY because the iPad was too big. They wanted something that could fit in pockets.
29 JoeCanuck : I know a bunch of people with Notes, and while they all thought it might be too big, they quickly got used to it and nobody wants to go smaller again
30 Byrdluvs747 : That's too simplistic a view. If they were only concerned with fitting it in a pocket then why not choose the iphone 5? Applications on the note can
31 qqflyboy : As a flight attendant at AA, and a diehard Apple fan (iMac, iBook, two iPads, iPhone 3GS, 4, 4S and now 5), I can't imagine carrying the iPad around
32 ha763 : No need too change the policy. All they have to do is issue it without a sim card, put it in Airplane mode, and turn on the wifi. It then becomes a m
33 Post contains links Byrdluvs747 : Here's an article that gives a good explanation. Samsung Makes Android SAFE for IT Unless these devices will be customized where the sim slot is disa
34 qqflyboy : AA says they will have a cellular connection, but just like the OSRs which have cellular connections, it's my guess the software will prevent calls f
35 Post contains images AA767400 : No, you're misinterpreting what I'm saying. Huh? What are you rambling about? Most don't know the difference between a 727, and an M80. And I stand b
36 Post contains images Byrdluvs747 : Slander? No, even after flyfree727 mentioned personally testing them for AA, you stated that AA got no feeback at all.... ...thus implying that AA sim
37 TWACaptain : Don't forget that AA is already using Samsung Galaxy 10.1s for inflight entertainment on some aircraft/flights, so there is already a history between
38 Post contains images lightsaber : Agreed. But AA bought the Note 1. Everyone I know with a Note 1 is very satisfied with their purchase. IMHO the Note 2 will sell multiples of the Not
39 AA767400 : Oh they'll test it, doesn't mean it will be an ordinary FA who does the test. They'll gather a bunch of wannabe managers who are eager to please, and
40 ckfred : There was an article in the Chicago Tribune indicating that by issuing an iPad to every pilot, it eliminates the 35 pounds of aircraft manuals and ma
41 quiet1 : I wonder how extensively they tested it with the more senior F/As, the ones with less-than-laser-sharp eyesight? Won't it be a challenge to do their p
42 JoeCanuck : The Note is at least the size of the average notepad and you can write on it and use multiple pages just like a paper notepad. Since it comes with a
43 mandala499 : And if the aircraft is equipped with WiFi, the FAs are now armed with real time customer relationship management tools... And other nice stuff for th
44 ha763 : The news release in the link mentions 5.3" screen, not 5.5". But, they can also make a deal with AT&T or T-mobile to take 17,000 soon to be repla
45 TWACaptain : The reason AA (and everyone else) is going with Apple's iPad for the electronic flight bag is that the iPad is the only FAA approved tablet. No Andro
46 JoeCanuck : Good point...and it also gives the F/A's another means of communicating amongst themselves in more detail than the intercom, which being attached to
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