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Changes Coming To UA NRT - SIN  
User currently offlineCONTACREW From United States of America, joined Feb 2012, 424 posts, RR: 0
Posted (2 years 3 months 2 days 23 hours ago) and read 11414 times:

Effective the first week of January the NRT - SIN flight currently flown with sUA NRT based FAs and using a 3-cabin 777 will transition to sCO 777 aircraft to be flown by NTA based FAs as part of the EWR - NRT - EWR trip pairing. Should be available in SHARES 9/22. Of course this is subject to change.


Flight Attendants prepare doors for departure, cross check verify straps standby for all call
47 replies: All unread, showing first 25:
 
User currently offlineLAXintl From United States of America, joined May 2000, 26150 posts, RR: 50
Reply 1, posted (2 years 3 months 2 days 22 hours ago) and read 11276 times:

Yes that is because LAX-NRT goes to a 787, and there is one fewer pmUA 777 avail at NRT now.

But not much of a change imo trading pmUA for pmCO 777.



From the desert to the sea, to all of Southern California
User currently offlineRoseflyer From United States of America, joined Feb 2004, 9818 posts, RR: 52
Reply 2, posted (2 years 3 months 2 days 22 hours ago) and read 11234 times:

I am a bit surprised SIN is the route from NRT losing F. I would have thought ICN would lose F since it still has F on the nonstop from SFO which I would assume had the higher yielding traffic. Also F doesn't matter much on a 2 hour route, but SIN is a 6.5 hour flight from NRT which is the same length as many transatlantic flights.

[Edited 2012-09-20 16:55:21]


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User currently offlineCONTACREW From United States of America, joined Feb 2012, 424 posts, RR: 0
Reply 3, posted (2 years 3 months 2 days 22 hours ago) and read 11197 times:

Quoting LAXintl (Reply 1):
Yes that is because LAX-NRT goes to a 787, and there is one fewer pmUA 777 avail at NRT now.

But not much of a change imo trading pmUA for pmCO 777.

If i'm not mistaken, I believe the 3-cabin 777 that's coming off LAX - NRT will go to the IAH - HNL flight.



Flight Attendants prepare doors for departure, cross check verify straps standby for all call
User currently offlineStitch From United States of America, joined Jul 2005, 31420 posts, RR: 85
Reply 4, posted (2 years 3 months 2 days 22 hours ago) and read 11104 times:
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Quoting CONTACREW (Reply 3):
If i'm not mistaken, I believe the 3-cabin 777 that's coming off LAX - NRT will go to the IAH - HNL flight.

Why would UA want to put a three-cabin plane on IAH-HNL?


User currently offlineLAXintl From United States of America, joined May 2000, 26150 posts, RR: 50
Reply 5, posted (2 years 3 months 2 days 22 hours ago) and read 11078 times:

Quoting Roseflyer (Reply 2):
I am a bit surprised SIN is the route from NRT losing F.

They lose it on NRT, but gain it back to HKG. HKG-SIN returns to the 744 at the end of October for the winter.

SIN has been tricky market for UA last several years. Balancing capacity to get best mix of revenue has led lots of variations.



From the desert to the sea, to all of Southern California
User currently offlineaznmadsci From United States of America, joined Dec 2007, 3714 posts, RR: 6
Reply 6, posted (2 years 3 months 2 days 21 hours ago) and read 10877 times:

Quoting CONTACREW (Reply 3):
If i'm not mistaken, I believe the 3-cabin 777 that's coming off LAX - NRT will go to the IAH - HNL flight.

I thought this was a domestic 777 with recliner J, Y+, and Y, both in a 2-5-2 configuration.



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User currently offlineCONTACREW From United States of America, joined Feb 2012, 424 posts, RR: 0
Reply 7, posted (2 years 3 months 2 days 21 hours ago) and read 10870 times:

Quoting aznmadsci (Reply 6):
I thought this was a domestic 777 with recliner J, Y+, and Y, both in a 2-5-2 configuration.

Nope 3-cabin 12F/49J/197Y.



Flight Attendants prepare doors for departure, cross check verify straps standby for all call
User currently offlineCALPSAFltSkeds From United States of America, joined Dec 2006, 2727 posts, RR: 9
Reply 8, posted (2 years 3 months 2 days 21 hours ago) and read 10825 times:

Quoting CONTACREW (Reply 7):
Quoting aznmadsci (Reply 6):
I thought this was a domestic 777 with recliner J, Y+, and Y, both in a 2-5-2 configuration.

Nope 3-cabin 12F/49J/197Y.

I'm sure that's temporary, until the 772 Hawaii aircraft are converted, including 3 current 772 with the old intl config.


User currently offlineStitch From United States of America, joined Jul 2005, 31420 posts, RR: 85
Reply 9, posted (2 years 3 months 2 days 21 hours ago) and read 10731 times:
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Well if I need to go to HNL, I shall do so from IAH.  

User currently offlineWROORD From United States of America, joined Mar 2009, 972 posts, RR: 0
Reply 10, posted (2 years 3 months 2 days 21 hours ago) and read 10605 times:

Quoting LAXintl (Reply 1):
Yes that is because LAX-NRT goes to a 787, and there is one fewer pmUA 777 avail at NRT now.

I thought that LAX-NRT flight continued to TPE. At least that's what I was told last time I flew ORD-TPE. ORD-NRT was on 747-400 and NRT-TPE 777 that came from LAX.


User currently offlineLAXintl From United States of America, joined May 2000, 26150 posts, RR: 50
Reply 11, posted (2 years 3 months 2 days 18 hours ago) and read 10268 times:

Quoting WROORD (Reply 10):
I thought that LAX-NRT flight continued to TPE. At least that's what I was told last time I flew ORD-TPE. ORD-NRT was on 747-400 and NRT-TPE 777 that came from LAX.

It can vary every day. Sometimes a 777 stays and bounces around Asia for a few days even.

Point is once LAX-NRT goes to the 787 in January there is one less 777 US flight feeding equipment into NRT.



From the desert to the sea, to all of Southern California
User currently offlineVC10er From United States of America, joined Feb 2007, 2986 posts, RR: 13
Reply 12, posted (2 years 3 months 2 days 14 hours ago) and read 9943 times:
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I would think that people paying full-fare First Class (and there are people who do and I know some of them) then switch aircraft and NOT get back into a "Global First" seat--for any duration would be, and should be furious! End of story.

IMHO: for people who upgrade to Global First, I think they too deserve Global First all the way. If one has "earned" 6 systemwide upgrades then they have flown a paid 100,000 miles in the prior year. Mileage Plus policy is, and has been, awarding this very valuable prize for decades and when used you should be given all the benefits of being in Global First.

I find the Business First lie flat ala Continental to be a very nice business seat, but it is FAR from being Global First and if the bump you down - your paid First must be bumped down and you ought to get miles added to your account if flying in GF on a systemwide.

Would SQ, BA, CX, do this to their paid first class customers?

This is why I believe UA needs many AC with their sUA, Global First seat, it is the closest thing UA offers that comes close (not equal to but close) to an Asian First experience- and Asia is United's major hunting ground.



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User currently offlineN1120A From United States of America, joined Dec 2003, 26812 posts, RR: 75
Reply 13, posted (2 years 3 months 2 days 14 hours ago) and read 9924 times:

Quoting LAXintl (Reply 1):
But not much of a change imo trading pmUA for pmCO 777.

Actually, its a huge change. No First, inferior CO cabin crews, no Channel 9 (for now), inferior IFE, etc.



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User currently offlineCONTACREW From United States of America, joined Feb 2012, 424 posts, RR: 0
Reply 14, posted (2 years 3 months 2 days 14 hours ago) and read 9857 times:

Quoting N1120A (Reply 13):
inferior CO cabin crews

Care to explain why the CO cabin crews are inferior compared to the UA cabin crews?



Flight Attendants prepare doors for departure, cross check verify straps standby for all call
User currently offlineN1120A From United States of America, joined Dec 2003, 26812 posts, RR: 75
Reply 15, posted (2 years 3 months 2 days 13 hours ago) and read 9810 times:

Quoting CONTACREW (Reply 14):
Care to explain why the CO cabin crews are inferior compared to the UA cabin crews?

Sure. The magical disappearance behind the curtain in the rear galley in Y after giving bare minimum drink services and the woeful lack of service in premium cabins, post-meal. The lack of customer service tools, the superiority complex, the lack of personalized attention to premium passengers, the over-catering of red meat...it goes on.

Then again, perhaps I'm just an "over-entitled" sUA 1K?   



Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
User currently offlineCONTACREW From United States of America, joined Feb 2012, 424 posts, RR: 0
Reply 16, posted (2 years 3 months 2 days 13 hours ago) and read 9765 times:

Quoting N1120A (Reply 15):
Sure. The magical disappearance behind the curtain in the rear galley in Y after giving bare minimum drink services and the woeful lack of service in premium cabins, post-meal. The lack of customer service tools, the superiority complex, the lack of personalized attention to premium passengers, the over-catering of red meat...it goes on.

Then again, perhaps I'm just an "over-entitled" sUA 1K?   

I hate to break it to you, but I've been on sUA flights where the FAs disappeared behind the galley curtains as well, done minimum cabin services so really a moot point. Also sUA FAs on 3-cabin aircraft are struggling with the premium cabin service because of the staffing levels at sUA. They need to add at least 2-3 extra FA's on the 3-cabin aircraft so that a proper premium cabin service can be done.



Flight Attendants prepare doors for departure, cross check verify straps standby for all call
User currently offlineN1120A From United States of America, joined Dec 2003, 26812 posts, RR: 75
Reply 17, posted (2 years 3 months 2 days 13 hours ago) and read 9683 times:

Quoting CONTACREW (Reply 16):
I hate to break it to you, but I've been on sUA flights where the FAs disappeared behind the galley curtains as well, done minimum cabin services so really a moot point.

I haven't. I've flown 500,000 miles on sUA in the last 4 years.

Quoting CONTACREW (Reply 16):
Also sUA FAs on 3-cabin aircraft are struggling with the premium cabin service because of the staffing levels at sUA.

They sure don't show that they are "struggling"



Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
User currently offlineje89_w From United States of America, joined Mar 2002, 2362 posts, RR: 9
Reply 18, posted (2 years 3 months 2 days 12 hours ago) and read 9630 times:
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Quoting N1120A (Reply 17):
Quoting CONTACREW (Reply 16):
I hate to break it to you, but I've been on sUA flights where the FAs disappeared behind the galley curtains as well, done minimum cabin services so really a moot point.

I haven't. I've flown 500,000 miles on sUA in the last 4 years.

I have. But I've also had some fantastic sUA crew. Generally on all US carriers, I've found the cabin service to be quite inconsistent (sometimes good, sometimes bad); really quite pointless arguing over whether sCO or sUA had "better" cabin service.  

The hard product, however, is a different matter.


User currently offlineAA737-823 From United States of America, joined Mar 2000, 5947 posts, RR: 11
Reply 19, posted (2 years 3 months 2 days 12 hours ago) and read 9601 times:

Quoting N1120A (Reply 17):
I haven't. I've flown 500,000 miles on sUA in the last 4 years.

You've flown half a million miles on UA and NEVER had a bad crew? Wow... please, point to the United that you're flying, because I'd like to fly them, too!
I've flown just 10,000 miles on sUA this year, and find their crews to be 50/50, which is (sadly) about where I find sCO crews to be nowadays.
Both subsidiaries are turning into Trick or Treat Airways, the moniker formerly associated with Braniff.


User currently offlineN1120A From United States of America, joined Dec 2003, 26812 posts, RR: 75
Reply 20, posted (2 years 3 months 2 days 12 hours ago) and read 9508 times:

Quoting je89_w (Reply 18):
really quite pointless arguing over whether sCO or sUA had "better" cabin service

Not really. There is a big difference in the service quality of the two - especially on domestic, but also on long haul. Massively different customer service cultures.

Quoting AA737-823 (Reply 19):
You've flown half a million miles on UA and NEVER had a bad crew? Wow... please, point to the United that you're flying, because I'd like to fly them, too!

I've flown nearly a million miles on UA. And no, I haven't had a bad crew.



Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
User currently offlineRDH3E From United States of America, joined Mar 2011, 1823 posts, RR: 3
Reply 21, posted (2 years 3 months 2 days 8 hours ago) and read 8236 times:

Quoting CONTACREW (Reply 7):
Nope 3-cabin 12F/49J/197Y.
Quoting N1120A (Reply 17):
They sure don't show that they are "struggling"
Quoting N1120A (Reply 20):
I've flown nearly a million miles on UA. And no, I haven't had a bad crew.

I've only done about 250k on UA (mostly longhaul) and I'll say I've never had a bad experience in premium, and maybe only 1 bad experience in Y. And by "bad experience" I mean they only came through once for drink service on ORD-HNL which is kind of sad.


User currently offlineual777uk From United Kingdom, joined Nov 2005, 3356 posts, RR: 1
Reply 22, posted (2 years 3 months 2 days 8 hours ago) and read 8057 times:

We seem to be going somewhat off thread here so back to the topic.

I also like VC10er would be annoyed, not furious, to not have F from NRT to SIN but i assume they have don the numbers and those number dont add up to have the F cabin or they would not do it and certainly if they are doing it, that they charge accordingly for it and/or compensate anyone thats already paid F for the travel period after the change takes place.


User currently offlineCODC10 From United States of America, joined Jul 2000, 2463 posts, RR: 6
Reply 23, posted (2 years 3 months 2 days 8 hours ago) and read 7813 times:

SIN retains Global First service via HKG. If GF is that important for travelers, routing through HKG is a viable option, especially for pax originating at SFO/ORD, despite slightly less convenient operating times.

This is a downgrade for F travelers to SIN originating in SEA/LAX/IAD/HNL. Virtually everywhere else retains 2-stop service to SIN on UA metal with three-cabin service.

I doubt UA is capturing much of the NRT-SIN local market for F, unless UA is pricing the cabin more like J.

Quoting N1120A (Reply 17):

I haven't. I've flown 500,000 miles on sUA in the last 4 years.

That's very impressive, but you're not the only one. Quite frankly, I just don't see enough of a difference between CO and UA (or AA or DL) crews to be able to make such a sweeping generalization. Maybe I'm just not that perceptive (or ignorant).


User currently offlineStitch From United States of America, joined Jul 2005, 31420 posts, RR: 85
Reply 24, posted (2 years 3 months 2 days 7 hours ago) and read 7611 times:
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Quoting CODC10 (Reply 23):
This is a downgrade for F travelers to SIN originating in SEA/LAX/IAD/HNL.

Oh well. Guess I'll just have to take SQ


25 CZ346 : I think this is a massive generalization that I typically see from leisure travelers out of ORD, I'm surprised to see it from a 1K... I'm GS. Do I ha
26 Post contains images Flaps : Well, the tone of that post certainly makes you sound like one.....
27 LAXintl : LOL. Yes FA service can be hit or miss. I've been a 1K for 15 years soon and no I'm not impressed by UA or CO that matter. The only thing I would miss
28 CODC10 : Yes, and I think the point is those cities are probably not major drivers of paid F traffic anyway, especially SIN. HNL-NRT is a high-volume market w
29 N505FX : Winner Winner, Chicken Dinner .....
30 Roseflyer : The comment certainly sounded like flambeit more than anything else. There is one disadvantage. On the flights within Asia originating from NRT, the
31 CONTACREW : Not a chance since this route will be flown by an sCO 777 it will be flown with sCO FAs out of the NTA international FA base, and NLS the Newark spea
32 CODC10 : How many speaker positions are usually in the NRT line? Will NRT-SIN have reduced staffing?
33 CONTACREW : 3 speakers are normally staffed on the EWR - NRT, and no NRT - SIN won't have reduced staffing. I understand this will be a 6 day trip. Day 1: EWR -
34 Max Q : Why is LAX-NRT being downgraded to a 787 anyway ?
35 Roseflyer : Well I was hoping that one day the crews will integrate.
36 HNL-Jack : The UA intra-asia crews based in NRT are fantastic. While I don't always hit 1k I fly NRT-HKG in premium two to three times a year and have done so fo
37 CONTACREW : One day crews will integrate in the far distance future of course. I don't see sCO FAs and sUA FAs working together anytime soon in the near future.
38 CALMSP : get 'er done. Should have already been done.
39 STT757 : SEA-NRT 787?
40 RDH3E : Well the ANA JV is already there. So you can buy a UA ticket SEA-NRT on the 787.... Just won't be UA metal.
41 WROORD : I second that. Everything seems to be better on the intra-asian routes, even food.
42 N1120A : Since when? Wasn't HKG-SIN downgauged to a horrid Air Mike 737, along with HKG-SGN? Yeah, I've never seen that. Hardly. I made my point, and even cit
43 Post contains images avek00 : You've been doing sCO international BF flights lately? Good for you.
44 Post contains images N1120A : Meh, you know my frustrations. Now go say something outrageous and get banned for 5 years
45 tpaewr : isolating non-IPTE to low yield routes. same logic that saw s-UA 2 cabin 777 replaced the CMI 764 at GUM(or with GUMHNL captive routes) My last long
46 Post contains links AeroWesty : HKG-SIN reverts back to an sUA 744 as of Oct 27, 2012. United to deploy B747 on Hong Kong-Singapore route
47 Post contains images CODC10 : Yes, but... in other words, before UA has the unmitigated audacity to replace the spectacular s-UA 777 on NRT-SIN and their polished, superior flight
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