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SK Will Start Charging For Soda On Their Longhaul  
User currently offlineMortyman From Norway, joined Aug 2006, 3940 posts, RR: 1
Posted (1 year 11 months 3 weeks 1 day 5 hours ago) and read 17878 times:

SAS will from now on start charging for soda and juice in economy class on their longhaul. Apparently one will still get a free slump of soda for the main meal, but apart from that they will now start charging 20 NOK pr. can in economy class. Coffee, tea and water will still be free.

A part of a product uppgrade they call it !

http://www.dn.no/forsiden/naringsliv/article2480727.ece

The change comes from the SAS head office in Stockholm.


Just sad 

[Edited 2012-10-03 12:02:35]

[Edited 2012-10-03 12:03:05]

95 replies: All unread, showing first 25:
 
User currently offlineCompensateMe From United States of America, joined Jan 2009, 1199 posts, RR: 0
Reply 1, posted (1 year 11 months 3 weeks 1 day 5 hours ago) and read 17812 times:

Wow, ~$3.50 USD per can or bottle. Makes Spirit Airlines look like a bargain!


Hypocrisy: "US airlines should only buy Boeing... BTW, check out my new Hyundai!"
User currently offlineaznmadsci From United States of America, joined Dec 2007, 3670 posts, RR: 5
Reply 2, posted (1 year 11 months 3 weeks 1 day 5 hours ago) and read 17773 times:

Quoting Mortyman (Thread starter):
20 NOK pr. can in economy class.

3.50USD? That's going to annoy a lot passengers on US bound flights who can't buy drinks at the airport because of the liquid ban on US bound flights.



The journey of life is not based on the accomplishments, but the experience.
User currently offlinedc9northwest From Switzerland, joined Feb 2007, 2293 posts, RR: 7
Reply 3, posted (1 year 11 months 3 weeks 1 day 5 hours ago) and read 17693 times:

Absolutely stupid move.

Thumbs down, SAS. I guess I'll consider pretty much any airline but SAS on long-haul. This move would definitely mark them as having worst on-board service in my view.

Does this mean they'll start offering 1 Euro+tax return tickets to the USA and Asia?


User currently offlineMortyman From Norway, joined Aug 2006, 3940 posts, RR: 1
Reply 4, posted (1 year 11 months 3 weeks 1 day 4 hours ago) and read 17642 times:

OK, to specify a little:

The new concept will be more efficient for the airline, and will involve a weight savings. But first and foremost it will be better for passengers, promises information manager Knut Morten Johansen of SAS to VG Nett.

He explains the concept of the economy as follows:

* Passengers will have three units with drinks at mealtimes on long routes, ie six units total.

* The units are twice as large, 0.33 liter instead of 0.15 liters.

* Passengers will also get free bottled water and free water refills. Also coffee and tea are free.

* Between meals the planes have a better selection of snacks for sale. Then, too soft cost savings, 20 million for a soft drink.


So very bad pr work from SAS pr department, as the whole Scandinavian media seem to have missunderstood the concept from the start. Sounds a bit better, but not much ...

[Edited 2012-10-03 12:26:13]

User currently offlineshamrock321 From Ireland, joined May 2008, 1598 posts, RR: 1
Reply 5, posted (1 year 11 months 3 weeks 1 day 4 hours ago) and read 17634 times:

You can buy drinks at the airport and bring them on US bound flights!

User currently offlineg500 From United States of America, joined Oct 2011, 969 posts, RR: 0
Reply 6, posted (1 year 11 months 3 weeks 1 day 4 hours ago) and read 17608 times:
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Quoting Mortyman (Thread starter):
SAS will from now on start charging for soda and juice in economy class on their longhaul. Apparently one will still get a free slump of soda for the main meal, but apart from that they will now start charging 20 NOK pr. can in economy class. Coffee, tea and water will still be free.

what happened, did they go to the US Airways' seminar?

This is just sad.... and then we all wonder why Emirates, Qatar and Etihad are making a killing.


User currently offlineIrishAyes From United States of America, joined Jan 2008, 2191 posts, RR: 15
Reply 7, posted (1 year 11 months 3 weeks 1 day 4 hours ago) and read 17284 times:

What about alcohol? From what I recall, SAS allows one free alcoholic beverage at meal times. Wouldn't it make more sense for them to just do away with this policy, rather than eliminate free cocktails?


next flights: jfk-icn, icn-hkg-bkk-cdg, cdg-phl-msp
User currently offlineLuftyMatt From United Kingdom, joined Jan 2009, 428 posts, RR: 0
Reply 8, posted (1 year 11 months 3 weeks 1 day 4 hours ago) and read 17269 times:

What's soda? A soft drink?


chase the sun
User currently offlineeaa3 From United States of America, joined Sep 2007, 1015 posts, RR: 0
Reply 9, posted (1 year 11 months 3 weeks 1 day 4 hours ago) and read 17145 times:

I think that this is an incredibly idiotic move. This is because the average person will not have this many drinks. By making people pay after 6 sodas they will nonetheless effect the average very little and it will save them next to nothing. But it get's terrible press that is not worth it.

User currently offlineAesma From France, joined Nov 2009, 6664 posts, RR: 11
Reply 10, posted (1 year 11 months 3 weeks 1 day 3 hours ago) and read 16903 times:

I find that number, 6 free cans per passenger, very surprising.


New Technology is the name we give to stuff that doesn't work yet. Douglas Adams
User currently offlineMortyman From Norway, joined Aug 2006, 3940 posts, RR: 1
Reply 11, posted (1 year 11 months 3 weeks 1 day 3 hours ago) and read 16877 times:

Quoting LuftyMatt (Reply 8):
What's soda? A soft drink?

Soda is another word for soft drink, yes


User currently offlineIrishAyes From United States of America, joined Jan 2008, 2191 posts, RR: 15
Reply 12, posted (1 year 11 months 3 weeks 1 day 3 hours ago) and read 16878 times:

Quoting Aesma (Reply 10):
I find that number, 6 free cans per passenger, very surprising.

Hahah especially because SAS isn't a US/American-based carrier. Surely, the majority of their passenger makeup therefore cannot be consuming an unprofitably high level of sugary beverages on SK's dime   



next flights: jfk-icn, icn-hkg-bkk-cdg, cdg-phl-msp
User currently offlinePolot From United States of America, joined Jul 2011, 2189 posts, RR: 1
Reply 13, posted (1 year 11 months 3 weeks 1 day 3 hours ago) and read 16794 times:

Quoting Aesma (Reply 10):
I find that number, 6 free cans per passenger, very surprising.

Yeah, I think there is a miscommunication somewhere, I don't get that comment either.

Hopefully the FA's will slow down some now when going around offering water instead of practically sprinting down aisles like they always seemed to do on my SAS flights (they seem to go at a more typical pace for their coffee/tea runs).

[Edited 2012-10-03 14:19:08]

User currently offlinesantos From United Kingdom, joined Dec 2007, 741 posts, RR: 0
Reply 14, posted (1 year 11 months 3 weeks 1 day 3 hours ago) and read 16762 times:

I would much rather pay for a normal sized can of a fizzy drink(0,33) then ask for a drink and get a small sized can(0,15) which is ludicrous on a long haul flight, I know I can ask for more, but it's rather annoying asking sometimes!

User currently offlinegolfradio From Canada, joined Jun 2009, 769 posts, RR: 2
Reply 15, posted (1 year 11 months 3 weeks 1 day 3 hours ago) and read 16737 times:

Quoting LuftyMatt (Reply 8):
What's soda?

pop.


User currently offlineLAXintl From United States of America, joined May 2000, 25403 posts, RR: 49
Reply 16, posted (1 year 11 months 3 weeks 1 day 2 hours ago) and read 16704 times:

They should charge for meals also.
Forget the crappy regular free economy meals and start a pre-booking service for upgraded meal product instead. (kinda like the KLM ala-carte concept).



From the desert to the sea, to all of Southern California
User currently offlinePolot From United States of America, joined Jul 2011, 2189 posts, RR: 1
Reply 17, posted (1 year 11 months 3 weeks 1 day 2 hours ago) and read 16668 times:

Quoting LAXintl (Reply 16):
Forget the crappy regular free economy meals and start a pre-booking service for upgraded meal product instead. (kinda like the KLM ala-carte concept).

I'm kind of surprised they don't already do something like that. It has been a while since I have flown them but I recall not even getting a choice of meals in economy (Economy Extra can choose between 2 options).


User currently onlineViscount724 From Switzerland, joined Oct 2006, 25339 posts, RR: 22
Reply 18, posted (1 year 11 months 3 weeks 1 day 2 hours ago) and read 16655 times:

Quoting Mortyman (Reply 11):
Quoting LuftyMatt (Reply 8):
What's soda? A soft drink?

Soda is another word for soft drink, yes

In my experience, the term "soda" is only used in the U.S. The term is never used in Canada, where it would be "soft drink" or "pop".


User currently offlinecmf From , joined Dec 1969, posts, RR:
Reply 19, posted (1 year 11 months 3 weeks 1 day 2 hours ago) and read 16552 times:

Quoting LAXintl (Reply 16):

They should charge for meals also.

There was a time when SAS happily paid the fines leveled at them because they did not charge for meals. How things change.


User currently offlineshufflemoomin From Denmark, joined Jun 2010, 480 posts, RR: 2
Reply 20, posted (1 year 11 months 3 weeks 1 day 2 hours ago) and read 16514 times:

Quoting IrishAyes (Reply 7):
SAS allows one free alcoholic beverage at meal times.

On my last SAS long haul CPH-EWR, I asked for a beer on each drinks run and was never charged and this was in economy. I think I had 4 or 5 on the flight. This new move however, gets a thumbs down from me. I find travelling stressful enough. I don't want to have to worry about stocking up on drinks at the airport or having cash to buy on board. For the price they're charging, I expect everything included. Asking me to pay for drinks just makes their service seem cheap and tacky. They're lucky I've got no choice but to fly them.


User currently offlineaznmadsci From United States of America, joined Dec 2007, 3670 posts, RR: 5
Reply 21, posted (1 year 11 months 3 weeks 1 day 1 hour ago) and read 16336 times:

Quoting shamrock321 (Reply 5):
You can buy drinks at the airport and bring them on US bound flights!

On my recent HKG-EWR, DME-IAH, and CDG-IAH flights I remember bags were checked either in the jetway or in the gate lounge and any bottle of water i had purchased inside the airport were disposed of in HKG and DME, while no drinks could be purchased at CDG 1 inside the satellites. At the A380 C gates at FRA, I also did not see any place to purchase drinks after security. I did wonder if there was additional security check after Passport Control at OSL for the small section of non-Schengen flights, especially for the few US-bound flights.



The journey of life is not based on the accomplishments, but the experience.
User currently offlineASA From Bangladesh, joined Dec 2010, 732 posts, RR: 1
Reply 22, posted (1 year 11 months 3 weeks 1 day 1 hour ago) and read 16218 times:

Quoting golfradio (Reply 15):
Quoting LuftyMatt (Reply 8):
What's soda?

pop.

what's pop?

[Edited 2012-10-03 16:19:04]

User currently offlineASA From Bangladesh, joined Dec 2010, 732 posts, RR: 1
Reply 23, posted (1 year 11 months 3 weeks 1 day 1 hour ago) and read 16207 times:

Quoting CompensateMe (Reply 1):
Wow, ~$3.50 USD per can or bottle. Makes Spirit Airlines look like a bargain!

coming next, an IKEA food stall in the departure area ... grab your free-food before the flight! 


User currently offlineAngMoh From Singapore, joined Nov 2011, 488 posts, RR: 0
Reply 24, posted (1 year 11 months 3 weeks 1 day 1 hour ago) and read 16205 times:

Quoting Aesma (Reply 10):
I find that number, 6 free cans per passenger, very surprising.

The way I read it is only 3 cans each way on a return - but because they are normal cans they count as 2 units each.

Quoting Mortyman (Reply 4):
So very bad pr work from SAS pr department, as the whole Scandinavian media seem to have missunderstood the concept from the start. Sounds a bit better, but not much ...

Still sounds like crap: Ryanair service on a premium fare.

Quoting Mortyman (Reply 4):
The new concept will be more efficient for the airline, and will involve a weight savings. But first and foremost it will be better for passengers, promises information manager Knut Morten Johansen of SAS to VG Nett.

That is a new concept: we save weight because we serve less drinks, but it is better for the passengers!

SK was already terrible before and now they only get worse.


User currently offlinefun2fly From United States of America, joined Dec 2006, 1045 posts, RR: 1
Reply 25, posted (1 year 11 months 3 weeks 1 day ago) and read 17019 times:

$3.50 is about the cost of soda (pop) in Europe so half the pax won't think it is outrageous.

Overall, a bad move by SK in the end. Probably need to kill this program before it is implemented to save them more bad PR.


User currently offlinehorstroad From Germany, joined Apr 2010, 268 posts, RR: 0
Reply 26, posted (1 year 11 months 3 weeks 1 day ago) and read 16892 times:

Quoting fun2fly (Reply 25):
$3.50 is about the cost of soda (pop) in Europe so half the pax won't think it is outrageous.

I get 0.5l coke for 0,85€ (1.10$) at a vending machine here in germany...


User currently offlinejumpjets From United Kingdom, joined Apr 2012, 822 posts, RR: 0
Reply 27, posted (1 year 11 months 3 weeks 1 day ago) and read 17032 times:

Quoting fun2fly (Reply 25):
$3.50 is about the cost of soda (pop) in Europe

In a cafe or bar that you haven't just paid out a few hundred euros/dollars you will most likely be willing to pay $3.50 for a 330ml can of coke etc. When you have paid a lot of money for your seat I think the mindset would be somewhat different - however if you are on a long flight, and we are told to drink lots of liquid [and personally I hate tepid water] I guess lots of passengers will succumb and pay up.

Would being charged for drinks put me off choosing an airline? - if all my other personal 'needs' are being met by a particular airline then being stung a few dollars more for drinks on a long haul flight probably isn't going to influence my decision significantly - which I guess is was SK are betting on. They are also probably gambling on most passengers not realising before they get on the plane they have to pay for extra drinks.

I have flown Ryanair a couple of times and refused to pay their astronomic prices for a 150ml can - what we call a mixer size here in the UK. Even the FA agreed with me that it was a rip off. Fortunately it was a short flight from France so I didn't die of dehydration  


User currently offlinetroest From Denmark, joined Mar 2008, 169 posts, RR: 0
Reply 28, posted (1 year 11 months 3 weeks 1 day ago) and read 16861 times:

This is just sad to hear. SK is bleeding money. How long could SK stay aloft without the tax payers money?

[Edited 2012-10-03 16:56:49]

[Edited 2012-10-03 17:01:49]

User currently offlinegothamspotter From United States of America, joined Jan 2005, 586 posts, RR: 0
Reply 29, posted (1 year 11 months 3 weeks 22 hours ago) and read 15826 times:

I once paid 9.80€ for a Pepsi at a restaurant in Paris. Wine was only 5€!  Wow!

User currently offlinedanielkandi From Denmark, joined Sep 2012, 61 posts, RR: 0
Reply 30, posted (1 year 11 months 3 weeks 22 hours ago) and read 15792 times:

Someone said, "lucky for them i'm forced to fly them"... are other hubs too far away for you ? LH, KL, TK ?

On a serious note, i had the KLM premium meals (a la carte) and they are worth the money. When I fly a clean KL flight I always order it. They also come around with icecream on most longerhaul (a rather good one too), nice touch. And still has a good little selection or sweet or savoury snacks in the back galley. For FREE!. I start from Aalborg, so SAS should be the obvious choice out of CPH. Today I even thought of booking my next longhaul with SAS ironically. A last chance sorta. But this move scares me away. Seriously, how will they even keep track of how many units each passenger'd had , if someone felt like sleeping or skipping it during a mealservice... Come on SAS! They will never change. If you THIS far into a "crisis" want to repair a broken image by charging for soda's longhaul, you are surely lost as a management. Norwegian anyone? They might even have free soda on longhaul. Alot of good airlines are expanding, while SAS are saving. FF'ers are choosing flights based on service and common sense. Service they know is gone with SAS, not worth a detour. So what, they now have their 11th longhaul AC back, KLM, last I checked, had 66 AC, BA god knows how many, and AF and Delta will over 50 each. Even Finniar, Austrian and Brussels are more attractive. SAS-chiefs seem like they are hoping for their good ol' loyal goldcarders and businessguys that want fuss-free flying, directly from stockholm and cph... Not thinking a whole new generation of businessguys like me, are finding ever more choice, with not picking them, and going elsewhere. SAS's enemy is themselves. For not having expanded earlier, and now they can't follow the rest. KLM are rightfully stealing a LOT of danish/nordic frequenters to AMS, TK, LH etc. to their hubs too. It's like DSB (danish railwaysystem) waiting till the last moment, to try and fix everything. Must be a nordic syndrome/mentality. Leave it to the others in the future. Money might not be there now. But it has been. Instead they're standing with a pile of AC, where alot of them are dated, and not frequently overhauled. They are VERY tired. ps. I don't drink 6 cans of coke on a flight. I just feel 800-1000 euro for CPH to New York outta cover that amount of sugar for me...pps. free service inflight, plus upgraded AVOD system, and it would maybe be tolerable, but don't even get me started on their 80's rolling video system... URGH!!    ppps. The only revolutionary thing about SAS that I can think of, is that they still don't charge for bags, and their headrest-padding on MD80's. Probably still the softest one you can find inflight, by far the best AC I've slept on at SAS. But SAS longhaul ? naah...



Flown on : md80, md95, Avro RJ85/100, Q400, Atr42/72, a319/320/321, a332/a333, a343/346, b733 and up, 757, 747, 767 and
User currently offlineBobloblaw From United States of America, joined Jan 2012, 1725 posts, RR: 1
Reply 31, posted (1 year 11 months 3 weeks 20 hours ago) and read 14701 times:

I believe every airline wants to do this but is afraid to pull the trigger. I believe US experiment with coach passengers paying for business class meals on international is really about gauging how many people are willing to pay for a meal period. It is a precursor to charging for any and all meals to Europe.

User currently offlineIrishAyes From United States of America, joined Jan 2008, 2191 posts, RR: 15
Reply 32, posted (1 year 11 months 3 weeks 20 hours ago) and read 14535 times:

Quoting Bobloblaw (Reply 31):
I believe every airline wants to do this but is afraid to pull the trigger. I believe US experiment with coach passengers paying for business class meals on international is really about gauging how many people are willing to pay for a meal period. It is a precursor to charging for any and all meals to Europe.

UA was the one that wanted to try this. The test market was initially intended to be TATL flights out of their IAD hub only. US was the airline that started charging for beverage service, but this was dropped (along with the UA initiative) fairly quickly.

If I recall correctly, neither initiatives saw through actual implementation due to the PR backlash that resulted. Moreover, I believe that both were launched circa-2008, aka close to when 1st and 2nd checked bag charges came into play. Given the BILLIONS in revenue that US carriers have raked in ever since, there hasn't been any need to return to the meals situation.

To me, at the end of the day, unbundling as it pertains to in-flight catering becomes more questionable the longer the duration of the flight. Frankly, the fixed costs of operating an 8 hour flight more or less are at par whether you're dealing with an LCC like Air Asia or a FSC like Malaysian Airlines.

As such, do airlines really feel the need to strip down their value-added services to such a level for the sake of cost-savings or product alignment, because frankly, if the price of the ticket is the same elsewhere, or only just a tad bit less, I'm going to vote with the carrier that offers a bit more for my money.



next flights: jfk-icn, icn-hkg-bkk-cdg, cdg-phl-msp
User currently offlinenethkt From Thailand, joined Apr 2001, 1086 posts, RR: 3
Reply 33, posted (1 year 11 months 3 weeks 20 hours ago) and read 14434 times:

To put anything up for sale, after giving them with no charge for such a long time, is always stupid move for any industry.
Cost saving? There are still hundred ways out there to do it...but not so directly into passengers' face.
So long SAS, just can't wish you to be back in business. It's better to let them gone!!



Let's just blame it on yields.
User currently offlineLOWS From Austria, joined Oct 2011, 1155 posts, RR: 1
Reply 34, posted (1 year 11 months 3 weeks 19 hours ago) and read 14271 times:

Quoting IrishAyes (Reply 32):
UA was the one that wanted to try this. The test market was initially intended to be TATL flights out of their IAD hub only. US was the airline that started charging for beverage service, but this was dropped (along with the UA initiative) fairly quickly.

OS offers an upgraded meal for all EU and International services ex-VIE. It is very good, though not 15€ good.


User currently offlinelaca773 From United States of America, joined Nov 2004, 4018 posts, RR: 2
Reply 35, posted (1 year 11 months 3 weeks 19 hours ago) and read 14199 times:
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Quoting Mortyman (Reply 4):
The new concept will be more efficient for the airline, and will involve a weight savings. But first and foremost it will be better for passengers, promises information manager Knut Morten Johansen of SAS to VG Nett.

This is a bad joke. Not even laughable. Weight savings my ass. They need to dump those inefficient A340s, and order the 787 and or 77Es or 76Ws until they can receive the 787. Isn't the A340 a bit large for SAS markets?

Quoting LAXintl (Reply 16):
They should charge for meals also.
Forget the crappy regular free economy meals and start a pre-booking service for upgraded meal product instead. (kinda like the KLM ala-carte concept).

   ! AF is now offering an upgraded meal service for a charge@ What I read and saw about them, looked lovely, even though AF serves nice meals in Y already.
DL is offering an option as well to order a premium meal on their LAX/SFO-JFK flights and I believe also JFK across the Atlantic.
US just started a similar program too.
NH also offers Y a similar option in addition to their complimentary meals.

Quoting IrishAyes (Reply 32):
UA was the one that wanted to try this. The test market was initially intended to be TATL flights out of their IAD hub only. US was the airline that started charging for beverage service, but this was dropped (along with the UA initiative) fairly quickly.

If I recall correctly, neither initiatives saw through actual implementation due to the PR backlash that resulted. Moreover, I believe that both were launched circa-2008, aka close to when 1st and 2nd checked bag charges came into play. Given the BILLIONS in revenue that US carriers have raked in ever since, there hasn't been any need to return to the meals situation.

UA had a press release about it, but it never went through.
US did start the charge for beverages, but it was stopped rather quickly as it failed miserably.


User currently offlineAirlineCritic From Finland, joined Mar 2009, 710 posts, RR: 1
Reply 36, posted (1 year 11 months 3 weeks 19 hours ago) and read 13962 times:

Quoting Polot (Reply 13):
Hopefully the FA's will slow down some now when going around offering water instead of practically sprinting down aisles like they always seemed to do on my SAS flights

  

I was going to say the same thing. With SK as well as other airlines, it is usually difficult to get any service - including more sodas - except during the meal service. At some points the flight attendants may be going around and distributing water or even orange juice, but a proper drinks trolley passing you... rare and unlikely.

So while I despise SK for the step they are taking, the real effects are small.

Besides, who flies SK longhaul anyway   


User currently offlineSKAirbus From Norway, joined Oct 2007, 1738 posts, RR: 1
Reply 37, posted (1 year 11 months 3 weeks 16 hours ago) and read 12425 times:

SAS are officially Europe's worst "legacy airline" in my eyes... They keep getting worse and worse and the only thing they have to cling onto is their punctuality record.

Ryanair have a good punctuality record so not really something to boast about!

Governments of Norway, Sweden and Denmark: Please please please sell SAS... to IAG, LH or AF/KL. It's their only hope.

Personally I think Star Alliance should put sanctions on SAS until their service levels are on par with other members there are extensive code sharing agreements with like Lufthansa.



Next Flights: LHR-OSL (319-BA), OSL-LHR (319-BA), LHR-CPH (320-BA), VXO-BMA (S20-TF), ARN-CPH (738-SK), CPH-LHR (320-BA)
User currently offlineshufflemoomin From Denmark, joined Jun 2010, 480 posts, RR: 2
Reply 38, posted (1 year 11 months 3 weeks 15 hours ago) and read 11967 times:

Quoting danielkandi (Reply 30):

Someone said, "lucky for them i'm forced to fly them"... are other hubs too far away for you ? LH, KL, TK ?

It was me who said it. I have a disability that makes flying difficult. It's better for me to take a direct flight rather than change aircraft somewhere. SK is the only direct flight from CPH to NYC that it at a workable time for me. My friend and girlfriend however prefer to connect through the UK for the savings on fare and I bet they get free soda too. SK are just getting worse and worse. They like to give the impression of a premium service but once you get there, it's anything but. I only used them once between CPH and London and it was certainly far from the cheapest fare, yet I got no leg room, everything was BOB and after the nose camera was done after take-off, they displayed ads for most of the journey. Ryanair service at SK prices.


User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19230 posts, RR: 52
Reply 39, posted (1 year 11 months 3 weeks 15 hours ago) and read 11912 times:

Quoting shufflemoomin (Reply 38):
everything was BOB

I flew CPH-LHR a few weeks ago and they offered tea/coffee for no extra. OK, not significant, but better than those items being pay-for. It seems this reintroduction began in early 2012.



"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlinetroest From Denmark, joined Mar 2008, 169 posts, RR: 0
Reply 40, posted (1 year 11 months 3 weeks 15 hours ago) and read 11844 times:

Quoting SKAirbus (Reply 37):
Governments of Norway, Sweden and Denmark: Please please please sell SAS... to IAG, LH or AF/KL. It's their only hope.

Unfortunately, SK is not attractive enough to any potential buyer in the EU. I hear one of the reasons LH pulled out was because of the extremely high salaries to senior cabin crew and a militant union, especially in Denmark.

I doubt IAG have any interest. They did not even show interest to buy TP - now it seems TP can be sold to a South American carrier, Avianca, also in Star Alliance. But only if the EU relaxes the law on foreign ownership.

AF/KL are bleeding money. Don't see them getting into more debts at the moment.


User currently offlinefun2fly From United States of America, joined Dec 2006, 1045 posts, RR: 1
Reply 41, posted (1 year 11 months 3 weeks 14 hours ago) and read 11609 times:

Quoting horstroad (Reply 26):
I get 0.5l coke for 0,85€ (1.10$) at a vending machine here in germany...

Find a vending machine on an airplane then. Try comparing it to the price of a coke at FRA. I just paid 3 euros for one on Sept 13. I don't find this any different pricing than the US carriers charging $6 for a can of Miller/Bud.


User currently offlinesweair From Sweden, joined Nov 2011, 1824 posts, RR: 0
Reply 42, posted (1 year 11 months 3 weeks 14 hours ago) and read 11636 times:

I remember in the 80/90s when they charged for all drinks in economy. They still have the oldest FAs in the industry IMO, old tired ladies getting out of breath.

My last flight with SK to LHR there was a really old FA that had to sit down next to me in the back to catch her breath, I felt sorry for her. Down the back in between the engines of a MD87, worst 2½ hour flight I ever had.

Went with IB/Air Nostrum last week, very nice, I think I´ll go with them over Norwegian in the future. Good looking FAs to  
SK will have a hard time, Norwegian expanding on to long haul and in EU there are a lot of options. I don't think SK will exist in 10 years time.


User currently offlineLY777 From France, joined Nov 2005, 2682 posts, RR: 2
Reply 43, posted (1 year 11 months 3 weeks 14 hours ago) and read 11493 times:

This is indeed a VERY bad move IMO.
Unfortunately, other airlines will follow (a bit like the 3-4-3 seating on 777s).



אמא, אני מתגעגע לך
User currently offlineEBGflyer From Denmark, joined Sep 2006, 1008 posts, RR: 0
Reply 44, posted (1 year 11 months 3 weeks 14 hours ago) and read 11430 times:

Let's just be clear that you will still be getting complimentary drinks (wine, beer and softdrinks) with the meals. In case there are 2 meals you will get drinks twice. In between you can get water, tea and coffee for free.

I agree it's not a good move as it sends a wrong signal of degraded service.

In reality, it won't change things too much for those who just drink water between the two meals in order to stay hydrated.



Future flights: CPH-BKK-MNL; MNL-GUM-TKK-PNI-KSA-KWA-MAJ-HNL-LAX
User currently offlinetonystan From Ireland, joined Jan 2006, 1437 posts, RR: 2
Reply 45, posted (1 year 11 months 3 weeks 14 hours ago) and read 11419 times:

Quoting sweair (Reply 42):
They still have the oldest FAs in the industry IMO, old tired ladies getting out of breath
Quoting sweair (Reply 42):
Good looking FAs to

Thats a bit offensive dont you think. Do you only eat in restaurants with good looking waitresses or bank in banks with good looking staff????

Get real!



My views are my own and do not reflect any other person or organisation.
User currently offlineshufflemoomin From Denmark, joined Jun 2010, 480 posts, RR: 2
Reply 46, posted (1 year 11 months 3 weeks 14 hours ago) and read 11309 times:

I also don't think now is a good time to be introducing moves like this, especially with rumours that Norwegian are getting into the long haul game on SKs turf. When my friends from Edinburgh come to CPH, they have the choice of SK or DY direct. DY are always cheaper and in some cases, around a third of the cost. They also get a nicer aircraft and now free Wifi. There's absolutely no reason for them to give their business to SK. Now SK are starting to make it look like DY won't have to try hard to steal their long haul customers either.

User currently offlineg2scandinavia From Norway, joined Jun 2010, 535 posts, RR: 1
Reply 47, posted (1 year 11 months 3 weeks 13 hours ago) and read 11178 times:

Maybe they are planning to icrease ancillary revenue by offering over priced camelback's from the trolley......

User currently offlineAesma From France, joined Nov 2009, 6664 posts, RR: 11
Reply 48, posted (1 year 11 months 3 weeks 13 hours ago) and read 11063 times:

Quoting Viscount724 (Reply 18):
The term is never used in Canada, where it would be "soft drink" or "pop".

Do you include Québec ? In France we say soda. But maybe not in Québec since it's an English word, they would use "boisson gazeuse" or something like that.

Quoting horstroad (Reply 26):
I get 0.5l coke for 0,85€ (1.10$) at a vending machine here in germany...

A vending machine where ? In Paris métro it's between 2 and 3€, at my local movie theater in the burbs 3,5€. Should be the same at CDG but I wouldn't know since I can't see myself paying that much.



New Technology is the name we give to stuff that doesn't work yet. Douglas Adams
User currently offlinesweair From Sweden, joined Nov 2011, 1824 posts, RR: 0
Reply 49, posted (1 year 11 months 3 weeks 13 hours ago) and read 11046 times:

Quoting tonystan (Reply 45):
Thats a bit offensive dont you think. Do you only eat in restaurants with good looking waitresses or bank in banks with good looking staff????

Get real!

I am sorry you got offended. I just said the image I as a customer get of SK vs IB. The IB FAs were young and had warm smiles, they gave a good image, the planes were older but in decent condition. Sorry for not being PC, but a employees of airlines are the image they give outwards. And IB/Air Nostrum gave me a very positive view of IB, first time flying IB.

To see a FA sitting down sweating and out of breath and aged above 55 might just give another image to some customers? The FA on Air Nostrum gave a really energetic image to me, fast and efficient, friendly smile and professional attitude. Just the way I see it, sorry for being blunt.


User currently offlineHeavierthanair From Switzerland, joined Oct 2000, 797 posts, RR: 0
Reply 50, posted (1 year 11 months 3 weeks 13 hours ago) and read 11019 times:

G'day

Another airline to delete from the list of civilized airlines.   

Not many stars left in the Star Alliance   


Cheers

Peter



"Two things are infinite: the universe and human stupidity; and I'm not sure about the universe." (Albert Einstein, 1879
User currently offlineAsturias From Spain, joined Apr 2006, 2156 posts, RR: 16
Reply 51, posted (1 year 11 months 3 weeks 13 hours ago) and read 10728 times:

Quoting eaa3 (Reply 9):
I think that this is an incredibly idiotic move. This is because the average person will not have this many drinks. By making people pay after 6 sodas they will nonetheless effect the average very little and it will save them next to nothing. But it get's terrible press that is not worth it.

  

Agreed, it's an idiotic move; at least in the sense that it won't save much if any money and brings bad press and worse experience for pax.

Quoting AngMoh (Reply 24):
Still sounds like crap: Ryanair service on a premium fare.

Whoa, it's not like SK is going to leave people stranded and tell them to take a bus home. That's FR.

Quoting fun2fly (Reply 25):
Overall, a bad move by SK in the end. Probably need to kill this program before it is implemented to save them more bad PR.

Indeed, bad PR is SK's worst enemy right now, not free soda on long haul flights.

Quoting troest (Reply 28):
This is just sad to hear. SK is bleeding money. How long could SK stay aloft without the tax payers money?

Longer than FR, since that pile of scam would collapse faster than a house of cards if government subsidies would be taken from them.

Quoting SKAirbus (Reply 37):
SAS are officially Europe's worst "legacy airline" in my eyes... They keep getting worse and worse and the only thing they have to cling onto is their punctuality record.

SK has stupid management that is severely infected by the beancounter disease. Their service in general is still very good, however. I'd recommend them.



Tonight we fly
User currently offlineraffik From United Kingdom, joined Feb 2006, 1716 posts, RR: 4
Reply 52, posted (1 year 11 months 3 weeks 12 hours ago) and read 10359 times:

Is Soda/ Pop a sparkling soft drink like Coke, Lemonade etc? Or does it include fruit juices too?
We don't use the word soda in the UK for that- everything is termed Soft Drinks.
Unless you mean soda water which is a mixer for spirits..

Annnnyway. Back to their decision- I think we need to put things into perspective.
You still get complimentary soft drinks with your (free) meal. You aren't going to die if you don't have a Coke every 20 minutes. And if you really are that hooked on Coke or whatever, buy one.
Or better still- they are still offering Tea, Coffee and water for free. You are NOT going to go thirsty on one of their flights.



Happy -go- lucky kinda guy!
User currently offlinesuperjeff From United States of America, joined Feb 2010, 234 posts, RR: 0
Reply 53, posted (1 year 11 months 3 weeks 11 hours ago) and read 9642 times:
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Quoting ASA (Reply 22):

US terminology for carbonated soft drinks (i.e., Coca Cola, Pepsi, Ginger Ale, etc.) includes "Pop," "Soda," "coke (generic term)" etc.


User currently offlinedanielkandi From Denmark, joined Sep 2012, 61 posts, RR: 0
Reply 54, posted (1 year 11 months 3 weeks 11 hours ago) and read 9471 times:

Shufflemoonin ; im sorry to hear that you are forced because of the disabillity. It must be quite annoying. I would say to you though, that the services from AMS if ordered in advance, seems quite good. A flight from CPH to AMS is 1hour 20minutes tops, and I think there are morning flights at 7 or something, that gets you in to AMS in time for their 10 o clock longhauls to NYC. Plus you get more points for the NYC service on KL than SAS, i heard it was like 1500 points on SAS usually! :O

LH pulled out ? Damn, no hope then. How many PAX can be on the 772LR ? compared to the 340. I'm just wondering which one would fit sas more, as the 340 is too big with the lack of service they offer.

Someone mentioned it won't change much, and I totally agree. But it's the principal severity of it, that makes it soo sad to see, that this is their solution to losing money. No paydowngrade to cabin crew, no new 787's, no new nothing. To make costs smaller in the long run. It's really like they see whats coming and trying to scrape buy, hoping for a miracle. That's no way to run an airline. I will be glad to go on Norwegian just to try the 787, but I won't support either frequently, due to the lack of proper loyalty programme. Eurobonus doesn't give much. And I found it impossible to become gold on SAS with their routes. I became gold in less than a year with KL, and secured until end of 2013. So ... Like I said, they have to make a dying airline look attractive, and that ain't easy.



Flown on : md80, md95, Avro RJ85/100, Q400, Atr42/72, a319/320/321, a332/a333, a343/346, b733 and up, 757, 747, 767 and
User currently offlinehohd From United States of America, joined May 2008, 425 posts, RR: 0
Reply 55, posted (1 year 11 months 3 weeks 11 hours ago) and read 9366 times:

I dont understand what SK is doing. They are going to give 6 free drinks during the 2 meal service and also free alcohol, but will charge for drinks in between meals ? Seriously how many ask for soda between meals, most of them ask for water and the last I checked water and soda weigh the same. There is no economic benefit, except more confusion and anger at the airline.

User currently offlineavek00 From United States of America, joined Oct 2004, 4387 posts, RR: 19
Reply 56, posted (1 year 11 months 3 weeks 9 hours ago) and read 8558 times:

I thought European legacies were better than USA legacies in every way...


Live life to the fullest.
User currently offlinebabybus From , joined Dec 1969, posts, RR:
Reply 57, posted (1 year 11 months 3 weeks 9 hours ago) and read 8492 times:

Just so I got it correct a soda is a fizzy drink.

SAS charging for drinks and snacks is going to further complicate choosing an airline to travel with.

Wouldn't they be better off noting in their price panels that drinks and snacks are free with them compared to other airlines rather than taking those free items away?

Flying with US and European airlines is quickly becoming a very miserable experience compared to the Middle Eastern carriers on long haul with their bright and colourful aircraft liveries, sexy staff and full catering in all classes.


User currently offlinegreenwichsud From United States of America, joined May 2008, 62 posts, RR: 0
Reply 58, posted (1 year 11 months 3 weeks 9 hours ago) and read 8344 times:

Quoting avek00 (Reply 56):
I thought European legacies were better than USA legacies in every way...

This is only the beginning..grab your popcorn!

Interesting to see the European carriers fall into the same potholes that their American counterparts tripped over just a few short years ago...today it's SK, tomorrow the oh so "well run" LH/BA/AF.


User currently offlinedanielkandi From Denmark, joined Sep 2012, 61 posts, RR: 0
Reply 59, posted (1 year 11 months 3 weeks 9 hours ago) and read 8251 times:

avek00; they arent... Delta treats me fine when im flying on them


Flown on : md80, md95, Avro RJ85/100, Q400, Atr42/72, a319/320/321, a332/a333, a343/346, b733 and up, 757, 747, 767 and
User currently offlineincitatus From Brazil, joined Feb 2005, 4015 posts, RR: 13
Reply 60, posted (1 year 11 months 3 weeks 8 hours ago) and read 7780 times:

Soda is an evil drink!

The right policy should be pay for soda but wine is free.



Stop pop up ads
User currently offlineASA From Bangladesh, joined Dec 2010, 732 posts, RR: 1
Reply 61, posted (1 year 11 months 3 weeks 8 hours ago) and read 7652 times:

Quoting raffik (Reply 52):
Annnnyway. Back to their decision- I think we need to put things into perspective.
You still get complimentary soft drinks with your (free) meal. You aren't going to die if you don't have a Coke every 20 minutes. And if you really are that hooked on Coke or whatever, buy one.
Or better still- they are still offering Tea, Coffee and water for free. You are NOT going to go thirsty on one of their flights.

I agree with the perspective ...

Quoting hohd (Reply 55):
I dont understand what SK is doing. They are going to give 6 free drinks during the 2 meal service and also free alcohol, but will charge for drinks in between meals ? Seriously how many ask for soda between meals, most of them ask for water and the last I checked water and soda weigh the same. There is no economic benefit, except more confusion and anger at the airline.

but ... people will still misjudge them. if there is no economic benefit - why provoke the bad PR?


User currently offlineRyanairGuru From Australia, joined Oct 2006, 5580 posts, RR: 5
Reply 62, posted (1 year 11 months 3 weeks 8 hours ago) and read 7599 times:

Quoting babybus (Reply 57):
Just so I got it correct a soda is a fizzy drink.

"Soda" is American English for "soft drink". Carbonated, sweetened drinks such as Coke, lemonade, Pepsi etc

Juice is not "soda" - it's juice

Quoting avek00 (Reply 56):
I thought European legacies were better than USA legacies in every way...

After my 7 flights on BA this year I fear those days may be behind us  

BA are definitely still better than AA, but IMHO they're a shadow of their former self

Quoting incitatus (Reply 60):
The right policy should be pay for soda but wine is free.

Now there's something we can agree on  



Worked Hard, Flew Right
User currently offlinekgaiflyer From United States of America, joined Jul 2008, 4282 posts, RR: 1
Reply 63, posted (1 year 11 months 3 weeks 7 hours ago) and read 7421 times:
Support Airliners.net - become a First Class Member!

Quoting LuftyMatt (Reply 8):
What's soda? A soft drink?

A language thing. Soda is actually carbonated water.

In parts of the US and Canada the term is applied to *everything* carbonated and bottled. And you find the term 'soda pop' or just 'pop' in the American midwest and 'soda water' in the American south.


User currently offlineAeroWesty From United States of America, joined Oct 2004, 20640 posts, RR: 62
Reply 64, posted (1 year 11 months 3 weeks 7 hours ago) and read 7312 times:

Quoting RyanairGuru (Reply 62):
"Soda" is American English for "soft drink". Carbonated, sweetened drinks such as Coke, lemonade, Pepsi etc

Except that if you order a 'lemonade' in the U.S., you'll get a drink that's non-carbonated water, lemon juice, and sugar. Lemonade to you is 7-UP, Sprite, or lemon-lime soda to us.

Then there's 'club soda' (with sodium salts added) vs. 'seltzer water' (without sodium salts) to muddy the water even further!



International Homo of Mystery
User currently offlinehrc773 From Puerto Rico, joined Jan 2009, 47 posts, RR: 0
Reply 65, posted (1 year 11 months 3 weeks 7 hours ago) and read 7237 times:

Quoting LY777 (Reply 43):

This is ALWAYS my point when an airline starts nickel-and-diming. You can always choose another airline but when the other ones start doing the same thing, you run out of choices and that concerns me. Look what happened with baggage fees in the US; I'm lucky that I can still use Southwest out of MDW but I can't use it for everything.


User currently offlinekgaiflyer From United States of America, joined Jul 2008, 4282 posts, RR: 1
Reply 66, posted (1 year 11 months 3 weeks 7 hours ago) and read 7158 times:
Support Airliners.net - become a First Class Member!

Quoting incitatus (Reply 60):
Soda is an evil drink!

There is such a thing.

Zamzam is a cola drink bottled in Tehran.

Since it's bottled in Iran, it must, therefore, be evil.  


User currently offlinevlad1971 From Netherlands, joined Jul 2005, 104 posts, RR: 0
Reply 67, posted (1 year 11 months 3 weeks 7 hours ago) and read 7062 times:

Quoting g500 (Reply 6):
what happened, did they go to the US Airways' seminar?

US AIRWAYS never charged for the soda on International flights . It was a small attempt on US Domestic flights for a few months but after passengers complained it is "VOID" by the management .
Further more US will serve FREE alcoholic drink in Coach Class on International flights but only with your meal service starting November this year . Otherwise USD 7 charged for strong spirits and "premium" wine selection....


User currently offlineavek00 From United States of America, joined Oct 2004, 4387 posts, RR: 19
Reply 68, posted (1 year 11 months 3 weeks 4 hours ago) and read 5996 times:

Quoting danielkandi (Reply 59):
avek00; they arent... Delta treats me fine when im flying on them

I know....I'm one of the longtime proponents of the USA legacies on a.net. For years, the "prevailing" a.net "wisdom" was that USA legacies sucked, didn't know what they're doing, etc. Turns out the USA legacies were more or less at the forefront of the painful reinvention that will be required of all 21st century First World legacies, and are now investing in their products to return to somewhere near the head of the class while the a.net lauded European legacies will be mired in calamity for years to come.



Live life to the fullest.
User currently onlineViscount724 From Switzerland, joined Oct 2006, 25339 posts, RR: 22
Reply 69, posted (1 year 11 months 3 weeks 4 hours ago) and read 5974 times:

Quoting Aesma (Reply 48):
Quoting Viscount724 (Reply 18):
The term is never used in Canada, where it would be "soft drink" or "pop".

Do you include Québec ? In France we say soda. But maybe not in Québec since it's an English word, they would use "boisson gazeuse" or something like that.

"Liqueur" is also a common term for "soft drink" in Québec. "Breuvage" is another word used (I think) almost exclusively in Québec for drinks/beverages in general. See the last paragraph here (and the vocabulary list at the bottom):
http://www.fredak.com/dico/fauxamis.htm


User currently offlineWindowseater From United States of America, joined Apr 2006, 51 posts, RR: 0
Reply 70, posted (1 year 11 months 3 weeks 1 hour ago) and read 5739 times:

Sad turn of events at SK for them to start charging for drinks on long-haul flights - looks like the race to the bottom is moving across the pond with SK being the first casualty.

But then again, SK aren't really that big of a transatlantic player right? I mean they only fly to 4 places in the US (including the yet to be launched SFO route next year).

I guess any pax that may get turned off due to this decision still have other *A options - LH/LX/SN et al.



'To invent an airplane is nothing. To build one is something. To fly is everything.' - Otto Lilienthal
User currently offlineRyanairGuru From Australia, joined Oct 2006, 5580 posts, RR: 5
Reply 71, posted (1 year 11 months 3 weeks 1 hour ago) and read 5729 times:

Quoting AeroWesty (Reply 64):
Except that if you order a 'lemonade' in the U.S., you'll get a drink that's non-carbonated water, lemon juice, and sugar. Lemonade to you is 7-UP, Sprite, or lemon-lime soda to us.

Your right of course, I'd forgotten that one

Incidentally, now we're on the subject of drinks: "spirits" is "liquor"

Quoting avek00 (Reply 68):
For years, the "prevailing" a.net "wisdom" was that USA legacies sucked, didn't know what they're doing, etc.

As someone who has said less than glowing things about US legacies in the past I will definitely agree that they have improved a lot since (say) 2008. However I still think they have some issues, especially relating to customer service. In the past week I have had 2 delays, one on AA and one on DL. On AA there wasn't even an apology, on DL there was one agent to rebook people who had missed their connections in ATL.



Worked Hard, Flew Right
User currently offlineMortyman From Norway, joined Aug 2006, 3940 posts, RR: 1
Reply 72, posted (1 year 11 months 3 weeks 1 hour ago) and read 5696 times:

Quoting Windowseater (Reply 70):
Sad turn of events at SK for them to start charging for drinks on long-haul flights - looks like the race to the bottom is moving across the pond with SK being the first casualty.

Well it seems that you will still get free drinks to the meals, just not in between and unlimited ...


User currently offlineWindowseater From United States of America, joined Apr 2006, 51 posts, RR: 0
Reply 73, posted (1 year 11 months 3 weeks 1 hour ago) and read 5654 times:

Quoting Mortyman (Reply 72):

Well, I don't think the average budget-conscious traveller will be too bothered by this - someone above suggested just BYOB and bring on board.

But then, this is exactly the penny pinching mentality that starts with drinks first and then spreads slowly onto other service elements of a flight - no wonder the Asian and Gulf carriers attract so many converts.

And it surely isn't a 'product upgrade' that SK is describing this as..if this is just a part of it, wonder what the rest of the upgrade awaits!  



'To invent an airplane is nothing. To build one is something. To fly is everything.' - Otto Lilienthal
User currently offlinerwy04lga From United States of America, joined Jul 2005, 3176 posts, RR: 8
Reply 74, posted (1 year 11 months 3 weeks 1 hour ago) and read 5598 times:

Quoting shufflemoomin (Reply 20):
They're lucky I've got no choice but to fly them.
Quoting ASA (Reply 22):
Quoting golfradio (Reply 15):
Quoting LuftyMatt (Reply 8):
What's soda?

pop.

what's pop?

Soda

Quoting ASA (Reply 23):
coming next, an IKEA food stall in the departure area ... grab your free-food before the flight! 

Oh yeah!! Swedish meatballs on board.



Just accept that some days, you're the pigeon, and other days the statue
User currently offlinedanielkandi From Denmark, joined Sep 2012, 61 posts, RR: 0
Reply 75, posted (1 year 11 months 2 weeks 6 days 22 hours ago) and read 5453 times:

Soda sure is more unhealthy than wine thats for sure! So would I drink less soda inflight if I knew I had to pay, probably. But since im already into other airlines, it won't matter. One thing that most airlines should change up on, is pinapplejuice. Tried it on Emirates, and it was a "healthier" alternative to the nasty bubblewater, and left me less bloaded at the end of both longhaulflights. Bring it to KLM and TK pleeeease!

Quoting RyanairGuru (Reply 62):

The BA service is still ok, the administrative nonsense when they make mistakes, is however as poor as any Ryanair complaintmail... But back on topic, the BA food was alot of times prepackaged. Once it was really good. An amazing "bought"from-outside-lasagna, tasted soo good. But the rest of my flights with them on longhaul, made you not wanna eat at all. Any SK flyers that can tell us how the food is on economy ? Surely it can't be as good as the KL 3corse menu, where all of it seems totally fresh... 4 yrs back when I had my debut job in India, I flew a340 on SK, good quiet flight, few bumbs, but ye, ironically the food was italian or danish style. No indian style choice. Do they think about where they fly when they do the meals? To accomodate the locals sort of... Any SK'ers feel free to reply  



Flown on : md80, md95, Avro RJ85/100, Q400, Atr42/72, a319/320/321, a332/a333, a343/346, b733 and up, 757, 747, 767 and
User currently offlineraffik From United Kingdom, joined Feb 2006, 1716 posts, RR: 4
Reply 76, posted (1 year 11 months 2 weeks 6 days 14 hours ago) and read 5216 times:

Quoting kgaiflyer (Reply 66):
Zamzam is a cola drink bottled in Tehran.

Since it's bottled in Iran, it must, therefore, be evil

Lol, very good!

Quoting Windowseater (Reply 70):

Sad turn of events at SK for them to start charging for drinks on long-haul flights

Either I have completely mis read the article or people here don't understand that with your meal(s), you get free drinks; soft drinks or alcoholic drinks. That's 3 cans of Coke or Sprite or whatever you want. That is still free of charge, complimentary. As is Tea, Coffee and Water. These are free to all passengers throughout the flight, whenever you are thirsty you can enjoy a FREE beverage. Not only that, but alcohol is STILL free.

I would be very surprised if somebody here could not manage to fly from America to Europe with SK because they couldn't manage on three cans of fizzy drink. If they started charging for water, I would be appalled but to be honest, if someone has such an addiction to these sugary drinks and can't go a few minutes without drinking it, then bring it on with you.
Buy some from Duty free and pour it down your necks as many times as you want!



Happy -go- lucky kinda guy!
User currently offlineEBGflyer From Denmark, joined Sep 2006, 1008 posts, RR: 0
Reply 77, posted (1 year 11 months 2 weeks 6 days 12 hours ago) and read 5112 times:

Quoting raffik (Reply 76):
These are free to all passengers throughout the flight, whenever you are thirsty you can enjoy a FREE beverage. Not only that, but alcohol is STILL free.

Not correct. In between the meals only tea, coffee and water is free. They will charge both for alcoholic drinks and softdrinks, but only outside the mealservice.



Future flights: CPH-BKK-MNL; MNL-GUM-TKK-PNI-KSA-KWA-MAJ-HNL-LAX
User currently offlineASA From Bangladesh, joined Dec 2010, 732 posts, RR: 1
Reply 78, posted (1 year 11 months 2 weeks 6 days 9 hours ago) and read 4957 times:

Quoting EBGflyer (Reply 77):
Not correct. In between the meals only tea, coffee and water is free. They will charge both for alcoholic drinks and softdrinks, but only outside the mealservice.

which is actually a great way to put it ... and perfectly okay, imho!

basically, FREE drinks (soda, alcohol, everything) during meal services. free coffee/tea/water other times ...

SK needs better PR people, me thinks ...  


User currently offlinetroest From Denmark, joined Mar 2008, 169 posts, RR: 0
Reply 79, posted (1 year 11 months 2 weeks 6 days 1 hour ago) and read 4681 times:

Quoting EBGflyer (Reply 77):
Not correct. In between the meals only tea, coffee and water is free. They will charge both for alcoholic drinks and softdrinks, but only outside the mealservice.

But are you still able to order alcoholic beverages in the mealservice?

How many european airlines serve softdrinks on longhaul outside mealservice? Just curious. I flew AF on longhaul a year ago, and between meals they had self service in the galley with water, different kinds of juice, and some sandwiches, but I don't remember seeing softdrinks.

[Edited 2012-10-05 16:10:51]

[Edited 2012-10-05 16:11:54]

User currently offlineAngMoh From Singapore, joined Nov 2011, 488 posts, RR: 0
Reply 80, posted (1 year 11 months 2 weeks 5 days 22 hours ago) and read 4522 times:

Quoting troest (Reply 79):
But are you still able to order alcoholic beverages in the mealservice?

I though SK did not provide free alcohol even with meals. They did advertise wine (with meal only) as one of the perks for executive economy.


User currently offlinePolot From United States of America, joined Jul 2011, 2189 posts, RR: 1
Reply 81, posted (1 year 11 months 2 weeks 5 days 21 hours ago) and read 4491 times:

Quoting AngMoh (Reply 80):
I though SK did not provide free alcohol even with meals. They did advertise wine (with meal only) as one of the perks for executive economy.

It has been awhile since I have flown them, but SK did offer free alcoholic drinks with meals. If you wanted alcohol outside of the meal you had to pay for it (unless you were in Economy Extra, then it is always free).


User currently offlineshufflemoomin From Denmark, joined Jun 2010, 480 posts, RR: 2
Reply 82, posted (1 year 11 months 2 weeks 5 days 17 hours ago) and read 4331 times:

Quoting AngMoh (Reply 80):
I though SK did not provide free alcohol even with meals. They did advertise wine (with meal only) as one of the perks for executive economy.
Quoting Polot (Reply 81):
It has been awhile since I have flown them, but SK did offer free alcoholic drinks with meals. If you wanted alcohol outside of the meal you had to pay for it (unless you were in Economy Extra, then it is always free).

Well, as I already said, it wasn't like that when I flew CPH-EWR last year. On each meal and drinks round, I asked for a beer and was given with no charge and that was in economy. I haven't seen anyone being charged for anything in economy or heard announcements about it on-board in long haul on SK.


User currently offlinesweair From Sweden, joined Nov 2011, 1824 posts, RR: 0
Reply 83, posted (1 year 11 months 2 weeks 5 days 16 hours ago) and read 4273 times:

I don't think anyone really cares about not getting 7 or 8 drinks for free anymore, its more the image it leaves of SK to the public, a bit cheap, a bit penny counting.

Just look at the reactions of people in this thread, people are emotional beings.. I think SK did a unwise move here.

What image does SK want the public to have of them? And in these shallow day and age, image is everything really.

I got the image of old, worn and tired from my last flight, maybe not keeping me from flying them again but if there are other options that try harder they may just lose some business. I think Sk will wake up too late and realise the 80´s ended..


User currently offlineOEH68 From United Kingdom, joined Oct 2008, 84 posts, RR: 0
Reply 84, posted (1 year 11 months 2 weeks 5 days 15 hours ago) and read 4216 times:

No pre flight champagne in business class? Bad move SAS, very bad indeed.


OEH68
User currently offlineAeroWesty From United States of America, joined Oct 2004, 20640 posts, RR: 62
Reply 85, posted (1 year 11 months 2 weeks 5 days 12 hours ago) and read 4081 times:

Quoting raffik (Reply 76):
If they started charging for water, I would be appalled but to be honest, if someone has such an addiction to these sugary drinks and can't go a few minutes without drinking it, then bring it on with you.

A few things at work here that makes soda appealing in flight. First is the unusually low humidity on planes most people aren't used to, making them more thirsty than usual, then the carbon dioxide in carbonated drinks helps to settle your stomach. Many people get queasy while flying. I even feel it lightly on occasion after decades of flying, even without turbulence.

While I'm not a huge soda drinker on the ground, I can down a few colas or ginger ales while flying across the U.S. I don't always want hot tea or coffee (cabins are usually warm), and juices are pasteurized making them more acidic (I notice it most with the ubiquitous orange juice), so a cool glass of soda with ice becomes my default drink because it's all around the most refreshing choice.



International Homo of Mystery
User currently offlineEBGflyer From Denmark, joined Sep 2006, 1008 posts, RR: 0
Reply 86, posted (1 year 11 months 2 weeks 5 days 8 hours ago) and read 3895 times:

Quoting OEH68 (Reply 84):
No pre flight champagne in business class? Bad move SAS, very bad indeed

Of course there is pre flight champagne. What makes you think there is not???

The new service charges (in between the meals) for softdrinks and alcohol only applies to economy. Not economy extra and business of course.



Future flights: CPH-BKK-MNL; MNL-GUM-TKK-PNI-KSA-KWA-MAJ-HNL-LAX
User currently offlineEBGflyer From Denmark, joined Sep 2006, 1008 posts, RR: 0
Reply 87, posted (1 year 11 months 2 weeks 5 days 8 hours ago) and read 3888 times:

Quoting troest (Reply 79):
But are you still able to order alcoholic beverages in the mealservice?

Yes, Wine, beer, whatever is free with the meal. Not between the meal services.



Future flights: CPH-BKK-MNL; MNL-GUM-TKK-PNI-KSA-KWA-MAJ-HNL-LAX
User currently offlineElPistolero From Canada, joined Feb 2012, 1019 posts, RR: 4
Reply 88, posted (1 year 11 months 2 weeks 5 days 8 hours ago) and read 3859 times:

Looks like its turned into a PR SNAFU for SK.

The weight savings argument is intersting. 500ml of water weighs the same as 500ml of pop/soda/soft drink. EIther they're carrying a lot of redundant liquids aboard, or they're going to have to replace cold drinks with potable water to make sure they don't run out of water.

Is it a bright move? Given the low price of soft drinks, its a pretty daft move. The optics are terrible, no matter how much you spin it. Just surprised they didn't put a health spin on it.


User currently offlinePolot From United States of America, joined Jul 2011, 2189 posts, RR: 1
Reply 89, posted (1 year 11 months 2 weeks 5 days 8 hours ago) and read 3806 times:

Quoting ElPistolero (Reply 88):
500ml of water weighs the same as 500ml of pop/soda/soft drink

That is not true- but the differences in weight likely cancel out (500 mL of some sodas will weigh less than 500 mL of water while some sodas will weigh more) and are negligible to begin with, so it is a weak argument.


User currently offlinesweair From Sweden, joined Nov 2011, 1824 posts, RR: 0
Reply 90, posted (1 year 11 months 2 weeks 5 days 7 hours ago) and read 3772 times:

SK should just let it pass and let go of this stupid idea, to fly old A343s and then save a few Kg on soft drinks is just absurd. Probably some Swedish environmental nuts that brainstormed, they are employed in all companies now, nicely PC..

To get a better image, order some 789s that they can be converted to 7810s if need be. Place all FAs above 58 in administrative duty, kick all lousy bean counters at HQ, make peace with Norwegian and see if there is some savings to be made on short haul and long haul. Norwegian+ SK would be a formidable player in Scandinavia. QF+EK sort of cooperation? No more union power, just re route with Norwegian when the Danes start their monkey play..  


User currently offlineyugen From United States of America, joined Aug 2009, 2 posts, RR: 0
Reply 91, posted (1 year 11 months 2 weeks 5 days 6 hours ago) and read 3681 times:

Hey there,

I am probably not as experienced with various airlines as most of you, but I am fairly used to SAS as their direct flight from CPH-ORD has always been very convenient for me. I have flown on all classes as well, about two or three times per year since 2003. I find some of the criticisms here unreasonable.

I have also traveled with KLM (economy in their 747 ca. 2006, when there wasn't even an in flight entertainment system on the individual screens), which was average, and Air India, after a cancelled SAS flight when I had to spend the night at CPH and then connect via Frankfurt the next day. The Air India flight had come from Dehli and made a stop at Frankfurt, and the lavatories were full of nasty things and bodily fluids smeared on the seats and floor - I have never experienced anything like it. However, their food was really good, and they would inform us everytime turbulence was expected so we were all recommended to fasten our seatbelts. Interesting side note: The girl next to me explained that the passengers received a nice cup of tea in India before departure which with a little extra ingredient that helped them relax during the long flight. Is this true? Tea was not legit in Germany, so we got a less potent, but still tasty, alternative.

Almost every flight across the atlantic with SAS has been very quiet and pleasant. With some exceptions, service has mostly been warm and friendly. Sometimes, even though I have not been entitled to it (for instance while traveling economy), when visiting the aft galley, I have been treated to wine and beer, even when offering to pay for it.

Also in recent years, traveling with an infant, the crew has always been very nice and helpful to us.

Food: I don't touch their fish. Never been good in my opinion. Chicken dishes has generally been ok, and the food quality seems to have risen in the past few years. The times I have traveled business the menu has been the same, and I would have hoped to see a change in items offered, as I am sure there are people who travel that route quite frequently.

However, I have in the past written emails to SAS about what I find to be (to me) unacceptable conditions (dirt, peeling paint etc..) inside for instance the lavatories, and that it doesn't live up to the image SAS is trying to convey for instance via their facebook page. This was even evident in the business class lavatories, which also gives me a feeling of tiredness.

At one point in 2004, they started selling the headphones to the IFE system. Then again the following year, they would give them out again to be returned at the end of the flight. I kept having to explain to them that I had purchased my set the year before. So this "upgrade" stuff has been going on for a while it seems.

I remember when I was little, we had another airline in Norway, Braathens S.A.F.E., and SAS was always considered the more expensive and exclusive of the two. To me it always had an air of class about it, so I truly wish SAS would get their act together. I don't mind paying for the drinks between meals (it's a minor issue I think) as long as the in flight service and overall product lives up to my expectations. But peeling paint, visual wear and tear, really makes me feel like the company's dedication to the customer's total flying experience is less than commendable.

Sometimes Economy Extra is not much more expensive than Economy, a couple of years ago you could even get really cheap business class tickets (Business Domestic) when flying from the US.

However, I have never really felt let down by the crew on these flights, and even though their FAs haven't all been 20-somethings, service has mostly always been spot on and professional. Sometimes beyond that.

So I wouldn't not recommend them. I think they're good. However there is big room for improvement in certain areas and I wish they would take that seriously. Survival of the fittest.

B.


User currently offlineMortyman From Norway, joined Aug 2006, 3940 posts, RR: 1
Reply 92, posted (1 year 11 months 2 weeks 5 days 4 hours ago) and read 3533 times:

Quoting EBGflyer (Reply 86):
Of course there is pre flight champagne. What makes you think there is not???

Not free like it used to be


User currently offlineEBGflyer From Denmark, joined Sep 2006, 1008 posts, RR: 0
Reply 93, posted (1 year 11 months 2 weeks 4 days 3 hours ago) and read 3073 times:

Quoting Mortyman (Reply 92):
Not free like it used to be

This specific comment was regarding pre-flight champagne is business class. Of course there is. There would be no charge in business class.



Future flights: CPH-BKK-MNL; MNL-GUM-TKK-PNI-KSA-KWA-MAJ-HNL-LAX
User currently offlineMortyman From Norway, joined Aug 2006, 3940 posts, RR: 1
Reply 94, posted (1 year 11 months 2 weeks 4 days 2 hours ago) and read 2970 times:

Quoting EBGflyer (Reply 93):
This specific comment was regarding pre-flight champagne is business class. Of course there is. There would be no charge in business class.

The Champagne is removed as predeparture drink in c / j class from october 1st


User currently offlineNonRev From United Kingdom, joined Aug 2006, 59 posts, RR: 1
Reply 95, posted (1 year 11 months 2 weeks 4 days 1 hour ago) and read 2927 times:

Historically, and by this I mean in the last 5 years, SAS has been the best short haul product in Europe in business class. I hate to see them going this way, it does smack of desperation, hopefully not a death of 1000 cuts.

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