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Rumor: New UA/OS Service USA-VIE  
User currently offlinefuturestar68 From Austria, joined May 2004, 235 posts, RR: 0
Posted (2 years 2 months 1 week 3 days 22 hours ago) and read 10321 times:

Good morning everyone,

I've heard rumors that OS and UA are starting new services from ORD and EWR to VIE, with OS operating the ORD flights and UA the EWR flights, both using B763 aircraft. Has anybody more information about that and is willing to share?  

OS and ORD is like a game, they keep coming back and disappearing. But it's said that with them joining the TATL JV as well as the new interiors, there's a good chance they'll be successful this time.

What do you think? Do the new routes seem promising?

38 replies: All unread, showing first 25:
 
User currently offlineJU068 From Vanuatu, joined Aug 2009, 2787 posts, RR: 6
Reply 1, posted (2 years 2 months 1 week 3 days 22 hours ago) and read 10315 times:
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Will Austrian's JFK flights stay as they are?

User currently offlinespiritair97 From United States of America, joined Jan 2011, 1231 posts, RR: 0
Reply 2, posted (2 years 2 months 1 week 3 days 21 hours ago) and read 9921 times:

Quoting JU068 (Reply 1):

If UA operates the EWR flights then probably the JFK route will remain as is.


User currently offlineLHCVG From United States of America, joined May 2009, 1642 posts, RR: 2
Reply 3, posted (2 years 2 months 1 week 3 days 20 hours ago) and read 9763 times:

Quoting spiritair97 (Reply 2):
If UA operates the EWR flights then probably the JFK route will remain as is.

If my reading of previous talk about Star carriers hitting both EWR and JFK, JFK tends to survive on mostly O&D and unique connections only found there whereas EWR handles O&D plus most of the feeder traffic to onward U.S. connections. So yeah I'd think OS to JFK and UA to EWR would be perfectly doable in NY.


User currently offlineneveragain From , joined Dec 1969, posts, RR:
Reply 4, posted (2 years 2 months 1 week 3 days 20 hours ago) and read 9763 times:

Quoting spiritair97 (Reply 2):
If UA operates the EWR flights then probably the JFK route will remain as is.

What you mean to say is "I think the JFK route will remain as is."


User currently offlinespiritair97 From United States of America, joined Jan 2011, 1231 posts, RR: 0
Reply 5, posted (2 years 2 months 1 week 3 days 20 hours ago) and read 9682 times:

Quoting neveragain (Reply 4):

Correct. Sorry, I didn't reread that before I submitted it.

Also, doesnt't B6 have a codeshare with Austrian? That should (does) help them at JFK.


User currently offlineneveragain From , joined Dec 1969, posts, RR:
Reply 6, posted (2 years 2 months 1 week 3 days 20 hours ago) and read 9625 times:

Quoting spiritair97 (Reply 5):
Also, doesnt't B6 have a codeshare with Austrian? That should (does) help them at JFK.

No. See http://www.austrian.com/Info/Partner...arePartners.aspx?sc_lang=en&cc=CA.

Quoting LHCVG (Reply 3):
If my reading of previous talk about Star carriers hitting both EWR and JFK, JFK tends to survive on mostly O&D and unique connections only found there whereas EWR handles O&D plus most of the feeder traffic to onward U.S. connections. So yeah I'd think OS to JFK and UA to EWR would be perfectly doable in NY.

Overlapping service between UA at EWR and Star Alliance partners at JFK is as follows:

LH and SQ to FRA (LH also serves EWR-FRA)

LH to MUC (LH also serves EWR-MUC)

SN to BRU

LX to ZRH and GVA (LX also serves EWR-ZRH)

SK left JFK for EWR long ago.

TP has also served EWR exclusively for awhile.

LO is ending all EWR service next week.

So I'd say it's far from certain.


User currently offlineordpark From United States of America, joined Nov 2003, 576 posts, RR: 1
Reply 7, posted (2 years 2 months 1 week 3 days 20 hours ago) and read 9581 times:
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I'd much rather see UA do both markets.....with the 787's coming online...equipment should be available for both to be operated by United....

User currently offlinejcwr56 From United States of America, joined Jul 2012, 543 posts, RR: 1
Reply 8, posted (2 years 2 months 1 week 3 days 19 hours ago) and read 9513 times:

There's been inquiries from OS about schedule submission for ORD, but nothing officially requested.

User currently offlinereifel From Germany, joined Feb 2005, 1384 posts, RR: 1
Reply 9, posted (2 years 2 months 1 week 3 days 19 hours ago) and read 9494 times:

OS is part of the AJV already and I was always wondering what is the reason why - other than the few OS destinations - no one, especially not i.e. DL, flies to VIE.
US carriers fly to a huge amount of midsize airports all over Europe, but VIE is - again with exception of the few OS services - only reachable with a transfer in EU from the US.


User currently offlineLHCVG From United States of America, joined May 2009, 1642 posts, RR: 2
Reply 10, posted (2 years 2 months 1 week 3 days 19 hours ago) and read 9482 times:

Quoting neveragain (Reply 6):

I was thinking that Eastern European connections through VIE might make that work.


User currently offlineJU068 From Vanuatu, joined Aug 2009, 2787 posts, RR: 6
Reply 11, posted (2 years 2 months 1 week 3 days 19 hours ago) and read 9398 times:
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Quoting ordpark (Reply 7):
I'd much rather see UA do both markets.....with the 787's coming online...equipment should be available for both to be operated by United....

Why? Maybe the B 787 is more efficient but Austrian's onboard product is far superior, not to mention that all of their B763s are being refurbished.


User currently offlineordpark From United States of America, joined Nov 2003, 576 posts, RR: 1
Reply 12, posted (2 years 2 months 1 week 3 days 18 hours ago) and read 9184 times:
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I would like to see it operated by UA 763's....want to see UA's ORD Intl operation grow.....

User currently offlineAA737-823 From United States of America, joined Mar 2000, 5947 posts, RR: 11
Reply 13, posted (2 years 2 months 1 week 3 days 18 hours ago) and read 9154 times:

Quoting ordpark (Reply 7):
I'd much rather see UA do both markets.....with the 787's coming online...equipment should be available for both to be operated by United....

No, equipment is not available; UA has parked nearly all sCO 767-224's in the past twelve months, and the 787s will bring that lift back into the system.
Also, who on earth would rather fly UA across the pond than OS, LX, or heck even LH? I'm a dedicated UA flyer (CO, really), and even I am not that short-sighted.....


User currently offlineCODC10 From United States of America, joined Jul 2000, 2463 posts, RR: 6
Reply 14, posted (2 years 2 months 1 week 3 days 18 hours ago) and read 9130 times:

Quoting AA737-823 (Reply 13):
Also, who on earth would rather fly UA across the pond than OS, LX, or heck even LH? I'm a dedicated UA flyer (CO, really), and even I am not that short-sighted.....

If I'm on a revenue Y ticket, I'm on UA for E+ and the possibility of using my systemwides... er, GPUs. For paid J, LX is the best option for my money, but when it's all said and done, I want a flat bed and nonstop service if possible. From the New York area, UA delivers that more than LH or OS can.


User currently offlineavek00 From United States of America, joined Oct 2004, 4417 posts, RR: 19
Reply 15, posted (2 years 2 months 1 week 3 days 18 hours ago) and read 9113 times:

Quoting JU068 (Reply 11):
Austrian's onboard product is far superior

No, it's not, in either cabin.



Live life to the fullest.
User currently offlineLAXintl From United States of America, joined May 2000, 26168 posts, RR: 50
Reply 16, posted (2 years 2 months 1 week 3 days 17 hours ago) and read 8868 times:

Quoting reifel (Reply 9):
no one, especially not i.e. DL, flies to VIE.

Delta tried Vienna on more than one occasion.

Most recently they pulled the plug in 2008.

Also considering the overall lack of non-OS longhaul players at VIE, it seems to be far from a pot of gold for airlines.



From the desert to the sea, to all of Southern California
User currently offlineTomFoolery From Austria, joined Jan 2004, 529 posts, RR: 2
Reply 17, posted (2 years 2 months 1 week 3 days 17 hours ago) and read 8463 times:

I think that since the new *A terminal at VIE is going to attract partner carriers into Vienna.

As for the debate of product quality, OS does not have F, so UA will probably take the prize on that one. OS does not have a premium Y, so UA will take this prize. Both carriers has Y and OS service is typically better than UA.

J is the battle ground. Once OS updates their long haul fleet, they will have a product that competes well with their peers. UA has a good product now, you dont need to wait for fleets to be updated. So now, one must ask: seats aside, who's service is better in J? UA or OS?



Paper makes an airplane fly
User currently offlineLOWS From Austria, joined Oct 2011, 1192 posts, RR: 1
Reply 18, posted (2 years 2 months 1 week 3 days 17 hours ago) and read 8356 times:

Quoting LAXintl (Reply 16):
Also considering the overall lack of non-OS longhaul players at VIE, it seems to be far from a pot of gold for airlines.

We're a small country. Lots of people also fly from the western part of the country from MUC, as opposed to backtracking to VIE.

Salzburg is only 1hr 20m from MUC by train. Innsbruck is about 2hrs. Vorarlberg (and the 20 people who live there) often use ZRH, since there's frequent rail service there.

Often, it's also cheaper to go INN/SZG/LNZ-FRA instead of through VIE. There is also the problem when a lot of people are flying to the west, and our capital and main airport is on the eastern side of the country.

But if OS can make ORD work, that's fine by me 

I do wish they'd open EWR instead of JFK though.


User currently offlineAA737-823 From United States of America, joined Mar 2000, 5947 posts, RR: 11
Reply 19, posted (2 years 2 months 1 week 3 days 15 hours ago) and read 7655 times:

Quoting CODC10 (Reply 14):
If I'm on a revenue Y ticket, I'm on UA for E+ and the possibility of using my systemwides... er, GPUs. For paid J, NEW: Swiss International Airlines (Switzerland)">LX is the best option for my money, but when it's all said and done, I want a flat bed and nonstop service if possible. From the New York area, UA delivers that more than LH or OS can.
Quoting TomFoolery (Reply 17):
UA has a good product now, you dont need to wait for fleets to be updated.

UA has a good hard product, between flat beds and AVOD. And Y+ of course.
But their soft product is severely lacking, as the NEW UA finds ways to make the product worse than either UA or CO had pre-merger. And that's not just complaining or whining; I really do feel that way. My most recent EWR-ZRH flight on a 763 was pretty sad. Y+ was nice, but in the end, it's just a couple inches more legroom on a worn out seat with looping video and surly cabin crew.
They've really gotta get morale under control, because misery spreads from crew to passengers quickly.


User currently offlinetermbewr From United States of America, joined Oct 2011, 57 posts, RR: 0
Reply 20, posted (2 years 2 months 1 week 3 days 12 hours ago) and read 6633 times:

Quoting AA737-823 (Reply 19):
My most recent EWR-ZRH flight on a 763 was pretty sad. Y+ was nice, but in the end, it's just a couple inches more legroom on a worn out seat with looping video and surly cabin crew.
They've really gotta get morale under control, because misery spreads from crew to passengers quickly.


Are the 763's getting the AVOD systems that are on the sCO 757, 764 and 777s? If so, that addresses the issue of the looping video. I must confess though that you are correct about the cabin crew. I have found the flight attendants on my sCO flights to be completely indifferent to the passengers. I understand that being an F/A is a tough job and passengers can be very rude. However, I deal with extremely demanding clients in my line of work that transcend being unreasonable at times. As an employee (and ambassador) for my company, I have no choice but to be courteous and respectful to my clients. Ultimately, they are the people who pay my salary.


User currently offlinePolot From United States of America, joined Jul 2011, 2370 posts, RR: 1
Reply 21, posted (2 years 2 months 1 week 3 days 12 hours ago) and read 6593 times:

Quoting termbewr (Reply 20):
Are the 763's getting the AVOD systems that are on the sCO 757, 764 and 777s? If so, that addresses the issue of the looping video.

My guess would be that if UA were to start this route it would be with the new 2 class 763s (I don't see much F demand to VIE) which has the same product (in J and Y) as the reconfigured 764s.


User currently offlineEASTERN747 From United States of America, joined Oct 2006, 563 posts, RR: 0
Reply 22, posted (2 years 2 months 1 week 3 days 12 hours ago) and read 6520 times:

OH Goodie Goodie Goodie,,,,,,,,,,,,,YEA another European carrier to get me to Europe,,,,,,Great news for Chicago!

User currently offlineAA737-823 From United States of America, joined Mar 2000, 5947 posts, RR: 11
Reply 23, posted (2 years 2 months 1 week 3 days 11 hours ago) and read 6444 times:

Quoting termbewr (Reply 20):
I have found the flight attendants on my sCO flights to be completely indifferent to the passengers.

The attitude is NOT limited to one subsidiary or the other; both UA and CO cabin crews seem to be somewhere between indifferent and downright vengeful these days.
NOT ALL of them! I've encountered some GREAT crews, on both UA and CO flights. But, the overall trend is discouraging.


User currently offlineVC10er From United States of America, joined Feb 2007, 2989 posts, RR: 13
Reply 24, posted (2 years 2 months 1 week 3 days 11 hours ago) and read 6252 times:
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Yes, almost all international carriers have better service than AA, DL, US and United...in general terms. However after 2.5 million BIS United flights I can only think of one awful FA who I had to report. I always find 8 to 10 I write a raving review of to my friend Jeff. At least half of all CO, UA (now all United) are great caring professionals who are very accommodating. The other half are people who do everything on their list and not a thing more. BUT the secret is...be really nice to them when you first meet them. Go out of your way to say something kind like "thank you, I promise to be your favorite passenger tonight!" or what ever. I promise you that you will get top service and attention. Smiles and always checking if you're ok, "anything else you would like, just let me know, we have extra sundaes if you want another!" And they need it, corp isn't so nice to any of them.

Also United's retrofitted aircraft, 2 or 3 classes look and smell brand new, clean as an operating room and attractive. Also, the new hard products (seats) are very, very good. Not the finest the industry has to offer, but if you're in F or J, it's a great hard product and very comfortable. Also the sUA, 3 class birds have the longest beds, I am tall and I can truly stretch out.

United sucks in Y. They seriously need to do something sweet for the main cabin. Now that everyone is copying Y+ because it's so darn successful ($$$$ and happy pax and good perk for premium pax) but they have to up the game. I say free alcohol in Y+ on ALL international routes. And free Austrian pastry for all!

I love Vienna, and hats off to more service from Austrian and United. (I love Austrian's grass)



The world is missing love, let's use our flights to spread it!
25 EASTERN747 : UA has got to bite the bullet and take the bull by the horns. Find your best FA,s and make them inflight supervisors. Put them on flights to make them
26 HNL-Jack : I share your sentiment, but it is unfortunate the union makes such a strategy almost impossible.
27 hereandthere41 : Unfortunately, many supervisors make horrible flight attendants. There is no prerequisite to have flight attendant experience before you can supervis
28 Post contains images SJCMSP : That's what I did when I visited Austria. It's a very easy and nice train ride between Munich and Salzburg as well. By comparision, I believe it was
29 Post contains images thegivenone : As a fellow Austrian, I had to laugh out loud a little when I saw this comment
30 fun2fly : We had an a.netter here a few years ago with a link to the VIE website showing "CO had announced EWR>VIE" service and the link was real, but the se
31 leftyboarder : Add TK / UA at JFK and EWR as well.
32 LOWS : Soon down to 2hrs 15minutes, and in a year or two to the brand new Wien Hbf. Right now you can take the train into Wien West and transfer to a direct
33 Post contains images CODC10 : For that reason, I avoid the IPTE 763ERs in Y if I can. With that said, I'll take the extra legroom any day of the week. You can give me fantastic se
34 LAXintl : Thanks for the input. Kinda helps explain why Vienna is a bit handicapped as portion of the Austrian home market is served better by other hubs drivi
35 futurestar68 : I think VIE has a lot of potential, especially with LH owning OS now and OS having joined the TATL JV. VIE has always been a west/east-hub. It also se
36 Post contains links and images AustrianZRH : Heeeeey, now I am reeeeeeeeeeeeally annoyed!!!!!!! (Does that mean that 5% of Vlbg are members of a.net? ). But we can laugh about ourselves . At the
37 jcwr56 : Update this, they've been shopping around to various ground handlers. Take it for what it's worth.
38 kyrone : I'm surprised that they havent just settled on Swissport again!
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