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AA To Offer Meal Reservations  
User currently offlineBC77008 From United States of America, joined Sep 2011, 301 posts, RR: 0
Posted (1 year 10 months 1 week 3 days 22 hours ago) and read 9151 times:

http://www.chicagotribune.com/busine...e-flights-20121014,0,3443893.story

Great idea from AA -- I think they will end up being a force to be reckoned with once bankruptcy is complete!


"He waited his whole damn life to take that flight. And as the plane crashed down he thought 'Well isn't this nice...'"
31 replies: All unread, showing first 25:
 
User currently onlineORDBOSEWR From United States of America, joined Jun 2011, 431 posts, RR: 0
Reply 1, posted (1 year 10 months 1 week 3 days 22 hours ago) and read 9117 times:

I like this idea.
I mean from a airline perspective they just have more 'special' meals they have to deliver to passengers.
This is a great way for an airline to have customers expectations meet. (of course they need to deliver what a customer reserves)

Great move AA. I bet others will follow.


User currently offlineplatinumfoota From United States of America, joined Jan 2006, 556 posts, RR: 0
Reply 2, posted (1 year 10 months 1 week 3 days 21 hours ago) and read 8832 times:
Support Airliners.net - become a First Class Member!

I'm sure other airlines will watch this closely but wont jump on yet.


Never forget United 93
User currently offlineN62NA From United States of America, joined Aug 2003, 4447 posts, RR: 6
Reply 3, posted (1 year 10 months 1 week 3 days 19 hours ago) and read 8509 times:

Delta's "Song" airline did this as well. I always thought this was a great idea - they should offer this in all cabins of service (that is, if they intend to do away with "Food for Purchase" and actually offer meals again in coach).

User currently offlineByrdluvs747 From United States of America, joined Jul 2004, 2358 posts, RR: 1
Reply 4, posted (1 year 10 months 1 week 3 days 18 hours ago) and read 8231 times:

Quoting RedTailDTW (Reply 5):


Quoting mhkansan,reply=3:
AA is the first airline to give every F/A an iPad

I thought AA was giving the pilots iPads while giving FA's Galaxy Notes, or maybe I am wrong?

You are correct RedTail. Pilots get ipads, while FA's get the awesome Galaxy note.



The 747: The hands who designed it were guided by god.
User currently offlineUPNYGuy From United States of America, joined Jan 2011, 71 posts, RR: 0
Reply 5, posted (1 year 10 months 1 week 3 days 17 hours ago) and read 8033 times:

hmmm...think they are jumping in line with US Airways??

US already does this for an extra charge on TATL flights if the standard meal is not preferable.

https://dinefresh.usairways.com/

[Edited 2012-10-15 14:53:43]

User currently offlineRoseflyer From United States of America, joined Feb 2004, 9594 posts, RR: 52
Reply 6, posted (1 year 10 months 1 week 3 days 16 hours ago) and read 7933 times:

Quoting UPNYGuy (Reply 7):


hmmm...think they are jumping in line with US Airways??

US already does this for an extra charge on TATL flights if the standard meal is not preferable.

AA is for first class passengers. They can choose their meal before the flight. This isn't for economy or buy on board.



If you have never designed an airplane part before, let the real designers do the work!
User currently offlineewr767 From United States of America, joined Oct 2004, 95 posts, RR: 0
Reply 7, posted (1 year 10 months 1 week 3 days 16 hours ago) and read 7797 times:

One more thing for people to complain about. due to computer/human error cant wait for the posts on flyertalk about how i didnt get my reserved meal. BLAH BLAH BLAH

User currently offlineEASTERN747 From United States of America, joined Oct 2006, 536 posts, RR: 0
Reply 8, posted (1 year 10 months 1 week 3 days 15 hours ago) and read 7352 times:

I give this program 6 months. Eastern offered this type of choice on flights from MIA-NYC, MIA-ORD, and maybe MIA-BOS, and possibly other routes I don't remember.. There was also "Famous Restaraunt" flights.This was in the early to mid 70's. What a disaster. Passengers gave their choice at check-in and the caterers boarded their choice. Entree only. everything else the same. MIA-NYC was lobster or steak. One entree per person. People would get on board and want to change their minds. New Yorkers, being the kind sweet people they are, were not please and made F/A's job a nightmare. And what about last minute upgrades, and no-shows. On and on and on........BTW LH offer 7 entrees in F/C. 3 were fresh and 4 were canned and could be used on other flights.

User currently offlineidlewildchild From United States of America, joined Nov 2011, 166 posts, RR: 0
Reply 9, posted (1 year 10 months 1 week 3 days 15 hours ago) and read 7248 times:

Well, the reason AA21 s AA 21 is because it was catered by the 21 club back in the day. So this would be a retro program, of sorts! Though AA stopped catering from the 21 club, they kept the flight number.

User currently offlineTbone354 From United States of America, joined Sep 2010, 76 posts, RR: 0
Reply 10, posted (1 year 10 months 1 week 3 days 15 hours ago) and read 7248 times:
Support Airliners.net - become a First Class Member!

I want fries with that!

User currently offlineSuper80DFW From United States of America, joined Oct 2007, 1692 posts, RR: 11
Reply 11, posted (1 year 10 months 1 week 3 days 15 hours ago) and read 7194 times:

So if the airline is gonna give passengers 2 or 3 choices for a meal, what does this mean for the non revs and agent cleared upgrades?!   I'm assuming they'll just load a couple extra of each meal if the flight doesn't book full, but I'm pretty sure this increases the chance of a passenger getting stuck with fish when they really want chicken!!      


"Things change, friends leave, life doesn't stop for anybody." -- EAT'EM UP EAT'EM UP KSU!!
User currently offlineEASTERN747 From United States of America, joined Oct 2006, 536 posts, RR: 0
Reply 12, posted (1 year 10 months 1 week 3 days 14 hours ago) and read 6564 times:

Those who got a choice were given their choice ' All others were given what was left, and for non revs it may have been a y meal. We generally never over boarded entrees, When there was bulk salads, ie tossed in the asiles, perhaps and extra bag of greens. The boarding stations were charged with meal overages and station managers were tight about this. Imagine the chaos, in ATL when most flights had meal/sncks

User currently offlineAmerican 767 From United States of America, joined May 1999, 3761 posts, RR: 12
Reply 13, posted (1 year 10 months 1 week 3 days 13 hours ago) and read 6187 times:
AIRLINERS.NET CREW
FORUM MODERATOR

Now imagine this:

A passengers orders a meal upon booking a flight. The passenger is informed that the flight is cancelled on the day of departure. Does he or she get the meal he or she has requested when rebooked on another flight?

What would happen to the meal you ordered if you are rebooked on another flight? Whether it is flight cancelled like in the above situation, oversold situation or missed connecting flight?



Ben Soriano
User currently onlinekgaiflyer From United States of America, joined Jul 2008, 4264 posts, RR: 1
Reply 14, posted (1 year 10 months 1 week 3 days 13 hours ago) and read 6171 times:
Support Airliners.net - become a First Class Member!

Quoting Roseflyer (Reply 6):
AA is for first class passengers. They can choose their meal before the flight.
Quoting Super80DFW (Reply 11):
So if the airline is gonna give passengers 2 or 3 choices for a meal, what does this mean for the non revs and agent

Last Saturday on AA484 (SAN-DFW) we indeed had a choice of three entrees -- a baked sandwich with salad; a dinner salad wih sliced beef brisket, and a baked chicken breast with basmati rice and asparagus spears. I would imagine that unless there were crew meals onboard, the crew would have a nice choice from the F class cart.


User currently offlineSuper80DFW From United States of America, joined Oct 2007, 1692 posts, RR: 11
Reply 15, posted (1 year 10 months 1 week 3 days 13 hours ago) and read 6124 times:

Quoting kgaiflyer (Reply 14):
I would imagine that unless there were crew meals onboard, the crew would have a nice choice from the F class cart.

There are no crew meals onboard, and FA's (at AA atleast) rarely get to eat anything left over in F because there are never more meals loaded than seats in the cabin, and quite frequently the cabin will go out full with no empty seats. Now some passengers may choose not to have a meal, and in that case I suppose they could raid the cart, but it certainly doesn't happen as often as you would think.



"Things change, friends leave, life doesn't stop for anybody." -- EAT'EM UP EAT'EM UP KSU!!
User currently offlineflyfree727 From United States of America, joined Jul 2007, 658 posts, RR: 0
Reply 16, posted (1 year 10 months 1 week 3 days 13 hours ago) and read 6124 times:

Quoting ewr767 (Reply 7):
One more thing for people to complain about. due to computer/human error cant wait for the posts on flyertalk about how i didnt get my reserved meal. BLAH BLAH BLAH

Thanks to the samsung tablet, fa's will be able to say "the reason you didn't get your meal is because you reserved it on the 2pm flight, then at noon you switched to the 1pm flight"   

AA ORD


User currently offlineDTWLAX From United States of America, joined Aug 2009, 789 posts, RR: 0
Reply 17, posted (1 year 10 months 1 week 3 days 12 hours ago) and read 5790 times:

I believe DL already does this for LAX/SFO-JFK.
Passengers in Y as well can buy and reserve meals.

So the article is not 100% correct when it says AA is the first airline to do so.


User currently offlineflyfree727 From United States of America, joined Jul 2007, 658 posts, RR: 0
Reply 18, posted (1 year 10 months 1 week 3 days 11 hours ago) and read 5507 times:

Quoting DTWLAX (Reply 17):
I believe DL already does this for LAX/SFO-JFK.
Passengers in Y as well can buy and reserve meals.

So the article is not 100% correct when it says AA is the first airline to do so.

AA has had that option in coach as well.

This is for First/Biz class passengers.

AA ORD


User currently offlinecosyr From United States of America, joined Jul 2012, 386 posts, RR: 0
Reply 19, posted (1 year 10 months 1 week 3 days 11 hours ago) and read 5263 times:

I love it! As a picky eater, I always choose my seat so that I have the full range of options, before something runs out. Especially with AA's strange front to back, back to front even odd rows way of serving, I never knew where to sit to get choice before their gone. If I can order ahead, not only do I get something I know I'll like, AA doesn't have to guess which meal will be most popular, and by how much.

User currently offlineN62NA From United States of America, joined Aug 2003, 4447 posts, RR: 6
Reply 20, posted (1 year 10 months 1 week 3 days 10 hours ago) and read 5218 times:

Quoting American 767 (Reply 13):

What would happen to the meal you ordered if you are rebooked on another flight? Whether it is flight cancelled

Well, you overlooked AA's new policy: No more flights will be cancelled!


User currently offlineEagleboy From Niue, joined Dec 2009, 1812 posts, RR: 2
Reply 21, posted (1 year 10 months 1 week 3 days 7 hours ago) and read 4479 times:
Support Airliners.net - become a First Class Member!

Quoting Super80DFW (Reply 11):
So if the airline is gonna give passengers 2 or 3 choices for a meal, what does this mean for the non revs and agent cleared upgrades?!  

Personally I'm just happy to be squeezed onboard the flight....


User currently offlinePlane Holland From Netherlands, joined Oct 2000, 453 posts, RR: 0
Reply 22, posted (1 year 10 months 1 week 3 days 3 hours ago) and read 3932 times:

Quoting BC77008 (Thread starter):

What's different than what KLM is already doing?


User currently offlineCoal From United States of America, joined Aug 2006, 2016 posts, RR: 9
Reply 23, posted (1 year 10 months 1 week 3 days 3 hours ago) and read 3808 times:

Quoting Plane Holland (Reply 22):
What's different than what KLM is already doing?

Same as SQ's "Book the Cook" option. Usually there are about 30 options out of about 10 stations, inc. SIN. But I guess this is a first for an American airline.

Cheers
Coal



Nxt Flts: VA SYD-CBR-SYD | VA SYD-OOL-SYD | JQ SYD-MEL | VA MEL-CBR-SYD | DL SYD-LAX-ATL-MIA | B6 FLL-DCA-BOS | DL BOS-L
User currently offlineHELFAN From Finland, joined Aug 2011, 52 posts, RR: 0
Reply 24, posted (1 year 10 months 1 week 3 days 1 hour ago) and read 3570 times:

Similar system works in fact quite well on leisure flights. E g TUI in Europe lets you to choose from a few dining options when you book your tript. The price is added on your total travel price. This way you can be sure you get what you want - or nothing if you prefere it that way. Furthermore, since the airline is charging for the meal, it is business for them instead of extra cost. Hence the quality of the meal is far better than the free bite you get on some carriers and the cost is still not that bad.

25 777ord : Sounds like a great idea. I don't know how many tiems I've had to pick between options I don't want! And, how many people pick NO food. Well, that's w
26 FI642 : Northwest did this on their short-lived LAX-SYD service. First class passengers were contacted ahead of time and offered a wide variety of meals. It w
27 jetmatt777 : You're flying for free. Pack your own lunch.
28 LFutia : I mean if I was flying for free domestically, I'd try and save the airline some money and bring Lunchables or McDonalds onboard! Internationally when
29 Super80DFW : If I was nonreving on an airline that has to give out free upgrades to F class because nobody will pay for it, then yes maybe because I'd be sitting
30 delta2ual : Maybe this has already been answered, but what happens when someone initially says "no meal" and then decides they want one? If they don't get their
31 N62NA : I suppose so long as they change their mind prior to the cut off time (24 hours prior to departure?) they would get the meal of their choice. After t
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