EK413 From Australia, joined Nov 2003, 5300 posts, RR: 6
Reply 1, posted (2 years 9 months 2 weeks 3 days 17 hours ago) and read 18609 times:
I'm not sure exactly what your referring to but I'll take a wild guess at it and give it a shot...
I believe it's a standard operation across the board with the crew required to crack open the doors... As an example EK crew open and close the doors on all aircraft and at no point do the ground staff open the doors except for when the aircraft are being towed off bay by engineers...
The main reason why crew carry out the task is due to the possibility of the doors being armed and therefore resulting in the slides being deployed...
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aznmadsci From United States of America, joined Dec 2007, 3763 posts, RR: 5
Reply 2, posted (2 years 9 months 2 weeks 3 days 16 hours ago) and read 18503 times:
While I'm not sure of their widebody flights, I remember sCO on narrowbody domestic flights, grounds crew opened the doors after they got the thumbs up from inside after knocking on the door(s). Airport staff were the ones I remember opening and closing, not the FAs.
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q747400 From Australia, joined Jul 2012, 7 posts, RR: 0
Reply 3, posted (2 years 9 months 2 weeks 3 days 16 hours ago) and read 18477 times:
Upon arrival Qantas (QF) ground staff open all doors, B737-400, B737-800, B767-300, B747-400, A330-200, A330-300, not sure about the A380 as we don't get these aircraft in our port. Simple as, knock twice and await reply, this being knock back and thumbs up.
thegoldenargosy From United States of America, joined Sep 2010, 466 posts, RR: 0
Reply 4, posted (2 years 9 months 2 weeks 3 days 16 hours ago) and read 18439 times:
At Delta the gate agent opens and closes all mainline Delta and Compass doors. The ERJ-145's & CRJ-200/-700/-900's have their doors open and closed by the FA. For Shuttle America the gate agent only opens the door, the FA closes the door. The procedure when opening the door is to knock and get a thumbs up from the FA before opening.
m404 From United States of America, joined Nov 2003, 2240 posts, RR: 4
Reply 5, posted (2 years 9 months 2 weeks 3 days 16 hours ago) and read 18433 times:
That's it EK143. I guess the only time that would not be true is some real small operations. I don't think many of the regional planes especially turboprobs have the evacuation slide and some operations use the flight attendant to offload the passengers directly to the ramp. So I guess a rule might be - if the plane is tall and the passengers would be very much harmed by jumping say, because of the size of the engine and /or gear holding it off the ground then they may not have the slide to worry about. Possibly operational rules in some areas may differ.
Another reason is that the biggers planes doors are pretty heavy and pulling them open from the gate is easier than pushing from the inside. Yet another reason is you don't want a harried flight attendant open ing the door until the gate is completly extended to the plane. Most planes when I worked had a red ribbon across the peep hole to tell the gate agents that it was still locked.
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happyhaydn From United Kingdom, joined Apr 2007, 6 posts, RR: 0
Reply 6, posted (2 years 9 months 2 weeks 3 days 15 hours ago) and read 18211 times:
I know that VS have their ground crew open the doors, whereas U2 have their crew open doors. I guess it's down to individual airline SOP's. Most modern aircraft doors "should" disarm automatically when opened from the outside. The 737 is the exception to this, as the door is armed by the crew manually pinning the slides girt bar to floor brackets, ie non mechanical. This is the main reason for the orange strips across the windows. It ensures that the ground crew know not to open the door as the slide is armed.
smi0006 From Australia, joined Jan 2008, 1629 posts, RR: 0
Reply 7, posted (2 years 9 months 2 weeks 3 days 15 hours ago) and read 18174 times:
Quoting EK413 (Reply 1): I believe it's a standard operation across the board with the crew required to crack open the doors...
Quoting EK413 (Reply 1): The main reason why crew carry out the task is due to the possibility of the doors being armed and therefore resulting in the slides being deployed...
Not really, I believe that it is an Australian CASA rule that groudstaff open and close all doors, the exception being the 737s and Dash-8s the crew will crack the door, from there it is the ground-staff who latch the gust lock in, and release it closing it back to cracked position from where the crew full close and seal.
It is for safety reasons; I believe if an armed door is opened from the outside some door types will disarm, others it is much easier for the ground-staff to checked the 'girt bar' (the bar that attaches the slide to the aircraft) is not still in place, where as the crew can't see this as easily from the inside a double precaution if you will. There have been cases where Cabin Crew have opened armed door from the inside, there was one in MAD a few years ago- several ground-staff along with a couple of cabin crew and passengers around the door were killed... The slides are explosive and inflate to a high pressure.
DJ / VA along with QF have ground-staff opening their doors, as does UA, BA, maybe SQ? soon PR also. Varies from jurisdiction!
EK413 From Australia, joined Nov 2003, 5300 posts, RR: 6
Reply 8, posted (2 years 9 months 2 weeks 3 days 15 hours ago) and read 18153 times:
Quoting q747400 (Reply 3): Upon arrival Qantas (QF) ground staff open all doors, B737-400, B737-800,
Have the handling of the B734 and B73H at QF changed? I believe the cabin crew need to crack the door open and then the ground staff open the doors... This process is in place due to the possible deployment of the slides...
BAeRJ100 From Australia, joined Nov 2011, 140 posts, RR: 0
Reply 11, posted (2 years 9 months 2 weeks 3 days 11 hours ago) and read 17366 times:
Quoting smi0006 (Reply 7): Not really, I believe that it is an Australian CASA rule that groudstaff open and close all doors, the exception being the 737s and Dash-8s the crew will crack the door, from there it is the ground-staff who latch the gust lock in, and release it closing it back to cracked position from where the crew full close and seal.
Up until the end of last year our door procedure was that crew on both the BAe 146/Avro RJ and our QFLink 717s always open the door to the fully open position themselves, after which the ground staff would roll up the stairs. After an incident in which a 717 crew member fell out of the door while trying to close it, our procedure was then changed that ground staff had to roll up the stairs and then open the door from the outside. I'm not quite sure if it really is a CASA rule if we were able to do it completely differently.
aerlingusa330 From United States of America, joined Dec 2000, 385 posts, RR: 0
Reply 14, posted (2 years 9 months 2 weeks 3 days 8 hours ago) and read 16797 times:
Same at EI. Ground staff knocks, waits for the thumbs up, and opens from the outside. This is partially due to the fact that it's easier to see the door swing & clearance from the outside so no damage is done to the door if the jetbridge isn't parked properly. It's also a heavy door, so the ground staff can usually handle the door easier. This is for the A330's, I can't speak the same for the A319/A320/A321s.
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Geo772 From United Kingdom, joined Jul 2004, 519 posts, RR: 0
Reply 15, posted (2 years 9 months 2 weeks 3 days 8 hours ago) and read 16614 times:
While it will be down to the operating procedures of the airline there are reasons as to why you'd open the door from the outside. The act of opening a door from the outside will disarm the power assist and the slide automatically.
Flown on A300B4/600,A319/20/21,A332/3,A343,B727,B732/3/4/5/6/7/8,B741/2/4,B752/3,B762/3,B772/3,DC10,L1011-200,VC10,MD80,
xjramper From United States of America, joined Dec 2003, 2496 posts, RR: 47
Reply 16, posted (2 years 9 months 2 weeks 3 days 7 hours ago) and read 16496 times:
With the exception of 1 DCI carrier (and the CRJ family and all 50 seat or less Embraer aircraft), DL requires all ground staff to open the cabin doors after a quick knock and a thumbs up as well as close the door.
The only thing the F/As do with the door on DL is disarm the slide. Once the jetway is attached and autoleveled, the gate agent meeting the aircraft will knock on the door, the F/A gives a thumbs up or down and that is our only indication that the door has been disarmed. The agent meeting the aircraft will both completely open and close the door to the aircraft, with no F/A help, which can be interesting with a shorter agent trying to open or close a 757 door.
Interestingly enough, on the E175s (and I would assume the 190 series as well) there is a visible indicator that the door has been disarmed. Ironically enough, that aircaft also has the biggest problem with slide deployment.
One of my scariest moments was when I was meeting an MD80. When the slide is in "arm" mode it hooks under two metal flanges in the floor and when it is disarmed, it just rests on two flanges on the door. Well somehow after the F/A disarmed the slide, it fell back to the floor and rehooked on one side. After I received the thumbs up, I went to open the door and the only thing that saved my life was the simple fact that the clear protector over the slide came loose and the entire slide just fell into the jetway. You better believe I was half way up the jetbridge before the F/A said it was okay to come back.
jblua320 From United States of America, joined May 2002, 3181 posts, RR: 18
Reply 17, posted (2 years 9 months 2 weeks 3 days 7 hours ago) and read 16350 times:
At JetBlue, we also have our ground crew open/close the doors. Ground crew knocks, gets a thumbs up from the FA, and the door is opened. The only time a flight attendant would open the door is if we were in a non-JetBlue city that had no JetBlue ground staff (ie, charter or diversion).
longhauler From Canada, joined Mar 2004, 5541 posts, RR: 43
Reply 18, posted (2 years 9 months 2 weeks 3 days 7 hours ago) and read 16214 times:
Quoting xjramper (Reply 16): Interestingly enough, on the E175s (and I would assume the 190 series as well) there is a visible indicator that the door has been disarmed. Ironically enough, that aircraft also has the biggest problem with slide deployment.
It IS very confusing with a vent flap lever, a slide lever and a door lever! I am not surprised there have been "issues".
Quoting Geo772 (Reply 15): The act of opening a door from the outside will disarm the power assist and the slide automatically.
That is the theory. There have been incidents though, on both our A320 series and EMJ series aircraft where the slide DID deploy when opened from the outside.
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FI642 From Monaco, joined Mar 2005, 1079 posts, RR: 2
Reply 19, posted (2 years 9 months 2 weeks 3 days 5 hours ago) and read 14268 times:
Unfortunately, I have experienced a slide that was supposedly disarmed not being disarmed. The slide appeared to be disarmed, and as the door opened......so did the slide. The DC-10 grew a large yellow tongue! Thankfully it was the R2 door being opened for the catering truck, so no one was injured.
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david21487 From United States of America, joined Oct 2006, 232 posts, RR: 0
Reply 22, posted (2 years 9 months 2 weeks 3 days ago) and read 10524 times:
Quoting xjramper (Reply 16): The agent meeting the aircraft will both completely open and close the door to the aircraft, with no F/A help, which can be interesting with a shorter agent trying to open or close a 757 door.
Most DL flight attendants will assist. We're allowed to "push" on the door in an effort to help the gate agent open it.
Quoting virgincrew (Reply 21): The doors are closed by the cabin crew - this is across the Airbus & Boeing Fleet.
I wish we did it that way. A lot of the doors (specifically the 757 and 737) are a lot easier for us to close from the inside than for the agents to close from the outside.
mayor From United States of America, joined Mar 2008, 11321 posts, RR: 14
Reply 23, posted (2 years 9 months 2 weeks 3 days ago) and read 10328 times:
I remember ages ago, when I worked at ORD and DL was still on "H" concourse, that I walked out of Ops between gate 10 and 11 and heard someone hollering. The DL 747 was parked at 11A/B and, apparently, someone had forgotten to disarm the slide because when the caterer went to open the door, the slide inflated and chased him thru the truck and he was sitting on the rear platform, about 20+ feet in the air. The front of the truck looked like it had a gasket around it.
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ozark1 From United States of America, joined Mar 2006, 665 posts, RR: 1
Reply 24, posted (2 years 9 months 2 weeks 3 days ago) and read 10155 times:
At AA we crack the door for the agent on the MD80 and 737 after they knock twice. We have an orange strap that goes over the viewing window in the door, and once we remove that the agent knows the door is disengaged from the evacuation slide. On all other aircraft, they knock twice, we give them the thumbs up, and they open the door from the outside.
: Add SQ to the list, at LHR the dispatcher opens the door on the A380s and 777s that we get. Yes ground staff open the door from the outside for the A3
: I've never truly understood why some airlines have ground crew operate the doors. Firstly, many door types appear more difficult to open/close from th
: On widebody aircraft at least it is normal for ground crew to open the door from the outside... this is because they can see if there are any obstruct
: The theory is that when working properly, the slide will not deploy even if armed when opened from the outside. That has a very negative side effect.
: The vent flap can cause some confusion at times. Here is why it is vitally important that the flap is CLOSED prior opening the door from the outside:
: I was under the impression that it was an aircraft procedure not airline procedure. I work JQ ground handling and for our Airbus we open the doors but
: It's not... DL, the gate agents open and close the doors on all mainline a/c (Boeing, Airbus, etc.) Of course there's an exception for the widebodies
: Ok cool, didnt know that! do each aircraft, lets say Airbus A320, have the capability to open the door from both the inside and outside?
: It is very simple. If a door is acccidentally left in the armed position it will deploy the slide raft. If opened fromthe OUTSIDE it automatically dis
: If its a locked Aircraft being accessed by Maintenance...... Otherwise clearence can be sought from the outside team near an aerobridge,but finally op
: I once met a 747 where the FA opened the door still armed.. I was able to keep the door from fully opening... for maybe 20 seconds. After that I ran l
: shorthaul aircraft only. QF policy for its longhaul aircraft and most shorthaul too is for ground to open. AFAIK its only 737s that the crew open/cra
: Not only: and But, also F/As are almost "muscle memory trained" on how to open a door in an evacuation. The entire process from shouting commands on
: Thank you all for your responses. But what about Arab carriers (such as EK, EY, QR, MS, KU, WY, GF) are they open doors from outside? any idea?
: I can think of another time when the flight attendant opened the door instead of the ground crew. But that didn't end well.
: But disarming/arming doors is, at most airlines, a very separate process to operating the door. Operating the door and arming/disarming the door are t
: EK and QR crew open the cabin doors and close them. I'd imagine EY would do the same.
: Same at EI. Ground staff knocks, waits for the thumbs up, and opens from the outside. This is partially due to the fact that it's easier to see the d
: My last time sitting in row 11 on an EI A330....it looked more like the cabin crew opening the door that getting any assistance from ground staff. 2
: On EY, MS, WY and SV cabin crew open the doors from the inside.
: I did not read the last few posts. I will tell you this. WN pops the door open after disarming the slide and returning the streamer to the disarmed po