NWADTWE16 From United States of America, joined Jun 2012, 242 posts, RR: 0 Posted (3 years 1 month 1 week 1 day 14 hours ago) and read 2775 times:
Yes, im actually asking about the warm baked cookies on every flight. I had a very loyal F9 customer telling me how sad he was to see the cookies go but how in the end he still loved F9 comfy cabin/in seat TV etc. He wasnt from MKE and i found myself and my aviation knowledge getting into a convo with him about the Midwest Express situation and how the cookies started there as they originally were a corporate airline with high level service and after the Republic fiasco the cookies had to go. We chatted some more and ended the call but i find myself wondering did F9 itself possibly offer warm cookies aside from Midwest? Clearly its a slow work day LOL
IllinoisMan From United States of America, joined Feb 2012, 191 posts, RR: 0
Reply 3, posted (3 years 1 month 1 week 1 day 12 hours ago) and read 2563 times:
Quoting NWADTWE16 (Thread starter): We chatted some more and ended the call but i find myself wondering did F9 itself possibly offer warm cookies aside from Midwest?
Quite frankly, F9's promise to keep the cookies was just them throwing fish at a bunch of barking seals (aka - YX's MKE travelers). I don't think you have to look much further to see why they decided to do away with them - your post pretty much sums it up. F9's customer base didn't really understand/appreciate the tradition of the cookies, so it didn't make much sense to keep them once MKE was slashed.
JBo From Sweden, joined Jan 2005, 2482 posts, RR: 1
Reply 5, posted (3 years 1 month 1 week 1 day ago) and read 2144 times:
The cookies were a hallmark of Midwest's cabin service, especially during Midwest's heydey in the '90s, pretty much becoming symbolic with the airline.
When RAH merged YX into F9, they kept the cookies and it was mainly a PR move not only for MKE travelers but for Midwest employees. As a former Skyway employee, it really was sad to see YX die such a slow death, but it had been dying for a long time well before AirTran, Repubic, or Frontier entered the scene.
I'd take the awe of understanding over the awe of ignorance any day.