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Booted Off Ryanair For Carrying Books And Scrolls?  
User currently offlinetioloko100 From Australia, joined Jul 2012, 119 posts, RR: 0
Posted (1 year 9 months ago) and read 9536 times:

WE'VE all faced the dilemma when preparing for a flight. How much hand luggage can we get away with taking on board.
If your airline is Ryanair, it seems, you’d better be extra careful.
A Spanish lady got the shock of her life when she got booted off a flight because she was carrying books and scrolls.

http://flyingactive.com/content/49-w...g-book-scroll-off-their-plane.html

77 replies: All unread, showing first 25:
 
User currently offlinePHX787 From Japan, joined Mar 2012, 7233 posts, RR: 17
Reply 1, posted (1 year 9 months ago) and read 9455 times:

Quoting tioloko100 (Thread starter):
A Spanish lady got the shock of her life when she got booted off a flight because she was carrying books and scrolls.

If this was all she was holding, she does need to remember that most airlines allow one carry on and one personal item. What those specifics are depends on the airline,

but if this was part of her baggage herself, shame on RyanAir but I'm the least bit surprised.



One of the FB admins for PHX Spotters. "Zach the Expat!"
User currently offlineMir From United States of America, joined Jan 2004, 21530 posts, RR: 55
Reply 2, posted (1 year 8 months 4 weeks 1 day 22 hours ago) and read 9306 times:

Quoting tioloko100 (Thread starter):
If your airline is Ryanair, it seems, you’d better be extra careful.

This applies to pretty much everything related to flying Ryanair, not just carry-on luggage.

-Mir



7 billion, one nation, imagination...it's a beautiful day
User currently offlinemariner From New Zealand, joined Nov 2001, 25013 posts, RR: 85
Reply 3, posted (1 year 8 months 4 weeks 1 day 22 hours ago) and read 9280 times:
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Quoting tioloko100 (Thread starter):
If your airline is Ryanair, it seems, you’d better be extra careful

There seems ot be a bit more to it than just books and a scroll. If she behaved as Ryanair says she behaved, then I have some sympathy with the airline. Form the article:

"The airline defended its actions, claiming the woman had become disruptive and "pushed past its gate agents without showing any ID or her boarding card".

A spokesman said: "This passenger was in breach of airport security regulations, and having become disruptive was properly removed from the aircraft at the request of Ryanair agents."


I'd be fairly sure Ryanair wanted to get the plane off the ground, not waste time in a fight.

mariner



aeternum nauta
User currently offlinezeke From Hong Kong, joined Dec 2006, 8882 posts, RR: 75
Reply 4, posted (1 year 8 months 4 weeks 1 day 22 hours ago) and read 9257 times:

Quoting mariner (Reply 3):

I had a look at the video on Youtube, she had very little with her, I have seen people carry more than that from duty free before. I also saw her boarding pass in her left hand.

Personally this smells like the ground staff get a cut of the fees they raise, and appear to interpolate the rules to maximize their cut. They probably get paid next to nothing, and rely on the cut of the extra fees to make a living.

I remember seeing a comparisons a few years back between a full service airline I think it was BA ,and LCCs like Ryanair, by the time you add all of the fees etc up, there is actually very little between them. What appears cheap upfront actually costs a lot more with additional fees and charges.

Edit : I should add, I think using Police like this is an abuse of power and process. I have not seen anything to suggest that the airline did not provoke or escalate this. If other passengers were equally upset by the events like the person who posted this on facebook said she was crying for the passenger, I think this shows the passenger was only reacting to the way she was being treated.

[Edited 2012-11-03 22:05:54]


We are addicted to our thoughts. We cannot change anything if we cannot change our thinking – Santosh Kalwar
User currently offlinemariner From New Zealand, joined Nov 2001, 25013 posts, RR: 85
Reply 5, posted (1 year 8 months 4 weeks 1 day 21 hours ago) and read 9186 times:
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Quoting zeke (Reply 4):
I had a look at the video on Youtube, she had very little with her, I have seen people carry more than that from duty free before. I also saw her boarding pass in her left hand.

I've seen passengers with a boarding pass in their hand create a considerable fuss, especially about security.

if there had been a drama abut her credit card - she said "it wasn't working" - then I can imagine a situation developing. I'd get a bit agitated if my credit card didn't work in similar circumstances.

Quoting zeke (Reply 4):
Personally this smells like the ground staff get a cut of the fees they raise, and appear to interpolate the rules to maximize their cut.

The delay to the flight may have had the potential to cost the airline more than the fee associated with this. Ryananir often has tight turnarounds.

Quoting zeke (Reply 4):
I remember seeing a comparisons a few years back between a full service airline I think it was BA ,and LCCs like Ryanair, by the time you add all of the fees etc up, there is actually very little between them. What appears cheap upfront actually costs a lot more with additional fees and charges.

Ryanair is not, and has never been, a full service airline. It states it 's many fees and charges quite openly and does not make exceptions. The vast majority of people who fly with the airline cope with all this just fine.

The times I've flown with Ryanair, the staff have been efficient and moderately pleasant, while strictly enforcing the airline's policies.

Quoting zeke (Reply 4):
If other passengers were equally upset by the events like the person who posted this on facebook said she was crying for the passenger, I think this shows the passenger was only reacting to the way she was being treated.

I don't know that the other passengers were aware of all the facts that led up to this. I surely don't think that anyone here - including me - knows all the facts.

mariner



aeternum nauta
User currently offlinebestwestern From Hong Kong, joined Sep 2000, 7090 posts, RR: 57
Reply 6, posted (1 year 8 months 4 weeks 1 day 18 hours ago) and read 8826 times:

Quoting mariner (Reply 5):
Ryanair is not, and has never been, a full service airline.

Ryanair had a business class cabin at one stage, alongside free drinks and snacks in economy.

www.ryanair.com/en/about



The world is really getting smaller these days
User currently offlinemariner From New Zealand, joined Nov 2001, 25013 posts, RR: 85
Reply 7, posted (1 year 8 months 4 weeks 1 day 18 hours ago) and read 8780 times:
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Quoting bestwestern (Reply 6):
Ryanair had a business class cabin at one stage, alongside free drinks and snacks in economy.

True. I'd forgotten that disastrous period, pre-Michael O'Leary and the restructure as LCC.

mariner



aeternum nauta
User currently offlinezeke From Hong Kong, joined Dec 2006, 8882 posts, RR: 75
Reply 8, posted (1 year 8 months 4 weeks 1 day 17 hours ago) and read 8499 times:

Quoting mariner (Reply 5):
I've seen passengers with a boarding pass in their hand create a considerable fuss, especially about security.

Ryanairs statement why the passenger was booted off was because they did not show their boarding pass or ID when they went through the gate. I can see the boarding pass in their hand.

http://www.youtube.com/watch?v=2fFgSPBTHOg

I do not buy the official line, they state she was booted off for breech of security regulations, the trumped up reason I think how they got the police involved. If that was the case, the whole aircraft should have been offloaded, the aircraft checked, and then boarded again.

Quoting mariner (Reply 5):

The delay to the flight may have had the potential to cost the airline more than the fee associated with this. Ryananir often has tight turnarounds.

I would wager if they left the passenger alone, let them get to their seat, the aircraft would have departed on time. They were using the time before departure to generate more revenue, not with a concern of departure time or security regulations.

Quoting mariner (Reply 5):

I don't know that the other passengers were aware of all the facts that led up to this. I surely don't think that anyone here - including me - knows all the facts.

I do not claim to know all the facts either, considering Ryanair has chosen to not mention the hand carry item issue is in my view trying to deprive the public of the facts to make the passenger look like a villain.



We are addicted to our thoughts. We cannot change anything if we cannot change our thinking – Santosh Kalwar
User currently offlinekl911 From Ireland, joined Jul 2003, 5120 posts, RR: 12
Reply 9, posted (1 year 8 months 4 weeks 1 day 14 hours ago) and read 8304 times:

Quoting zeke (Reply 4):
I had a look at the video on Youtube, she had very little with her, I have seen people carry more than that from duty free before. I also saw her boarding pass in her left hand.

Passengers should start reading the conditions of their ticket. This makes me sooo tired.... Yesterday I had a Ryanair flight from Treviso to Budapest and an American couple was making a huge fuss about the carry on luggage.

It is simple, so simple... you can bring ONE item onboard, not more, even taxfree has to fit in there...

Ryanair explains this in large bold letters on the boardingpass, and Ryanair sends everybody a special email about this before departure, explaining the hand luggage rules.

How can people still complain when an airline does so much to explain it before the flight??



Next trip : DUB-AUH-CGK-DPS-KUL-AUH-CDG-ORK :-)
User currently offlinebestwestern From Hong Kong, joined Sep 2000, 7090 posts, RR: 57
Reply 10, posted (1 year 8 months 4 weeks 1 day 14 hours ago) and read 8197 times:

Quoting kl911 (Reply 9):
This makes me sooo tired.... Yesterday I had a Ryanair flight from Treviso to Budapest and an American couple was making a huge fuss about the carry on luggage.

I agree - the rules are the rules, if you don't like them, fly someone else.



The world is really getting smaller these days
User currently offlinePlymSpotter From Spain, joined Jun 2004, 11617 posts, RR: 60
Reply 11, posted (1 year 8 months 4 weeks 1 day 13 hours ago) and read 8011 times:

She was prevented from accessing the aircraft by gate staff, but she turns up on board with prohibited items. If she's willing to break one set of rules, what else might she disobey. Rules are rules, she needs to learn to live with those or quit complaining when she's ejected.


Dan  



...love is just a camouflage for what resembles rage again...
User currently offlinezeke From Hong Kong, joined Dec 2006, 8882 posts, RR: 75
Reply 12, posted (1 year 8 months 4 weeks 1 day 13 hours ago) and read 7898 times:

Quoting kl911 (Reply 9):

Ryanair have said nothing about her carry on in their remarks, if it was indeed the real issue.

Police would not get involved if that was the case.

I have no issue with rules, I do have an issue with the lack of common sense being applied in this case, they were victimising the passenger. It could have been suggested she don the jack, put the book in the pocket, and then she would tick all the boxes. She could then take the jacket off when she got onboard. What has been gained out of all this ?

The American passengers you talk about, how many roll aboards did they have ? Often I see US passengers taking way in excess of even our business class hand carry allowance, some with two roll aboards and a laptop in economy. Often I have seen passengers unable to lift their hand carry overhead, way in excess of the limit. I can understand airlines cracking down on this.

Passengers get enough aggravation as it is with the security checks, the last thing we need is ground staff making it even worse when there is no safety benefit.



We are addicted to our thoughts. We cannot change anything if we cannot change our thinking – Santosh Kalwar
User currently offlinerwy04lga From United States of America, joined Jul 2005, 3176 posts, RR: 8
Reply 13, posted (1 year 8 months 4 weeks 1 day 13 hours ago) and read 7798 times:

Quoting bestwestern (Reply 10):
I agree - the rules are the rules, if you don't like them, fly someone else.

Wouldn't matter, the rules apply to all airlines. Ryanair is enforcing rules, not company policy.



Just accept that some days, you're the pigeon, and other days the statue
User currently offlinezeke From Hong Kong, joined Dec 2006, 8882 posts, RR: 75
Reply 14, posted (1 year 8 months 4 weeks 1 day 13 hours ago) and read 7776 times:

Quoting PlymSpotter (Reply 11):

That is not what Ryanair claim, they claim she did not show her ID and boarding pass, we can see her boarding pass in the video. What prohibited items did she have on her ?

I agree rules are rules, they should however not be abused to fit someone up.



We are addicted to our thoughts. We cannot change anything if we cannot change our thinking – Santosh Kalwar
User currently offlinealoges From Germany, joined Jan 2006, 8699 posts, RR: 43
Reply 15, posted (1 year 8 months 4 weeks 1 day 12 hours ago) and read 7602 times:

Quoting rwy04lga (Reply 13):
Wouldn't matter, the rules apply to all airlines. Ryanair is enforcing rules, not company policy.

a) The rules in Europe differ from those in the US. 1+1 may be a TSA rule, but thankfully, there is no TSA in Europe.
b) "ONE item only, you stupid idiot!" is the Ryanair way of treating paying customers. I've routinely boarded flights on e.g. Germanwings with two pieces of hand luggage, one of which contained nothing but my laptop and liquids - separated from everything else to speed up screening.



Walk together, talk together all ye peoples of the earth. Then, and only then, shall ye have peace.
User currently offlinebueb0g From United Kingdom, joined Jul 2010, 642 posts, RR: 0
Reply 16, posted (1 year 8 months 4 weeks 1 day 11 hours ago) and read 6947 times:

Quoting rwy04lga (Reply 13):
Wouldn't matter, the rules apply to all airlines. Ryanair is enforcing rules, not company policy.

No, this carry on policy is a Ryanair only affair (although many LCC's and even some "full service" have similar policies). Trying to gain entry to an aircraft that you've been barred from by gate staff is a different matter, of course.



Roger roger, what's our vector, victor?
User currently offlineeuropean742 From United Kingdom, joined Apr 2010, 111 posts, RR: 0
Reply 17, posted (1 year 8 months 4 weeks 1 day 11 hours ago) and read 6820 times:

From what I can see in that video is only her on the plane, therefore we have no evidence of what happened at the gate. Yes you can see she has a boarding pass but how do you know she showed that at the gate or not? She may have pulled it from her pocket as she walked to the aircraft. She has very little on her there but maybe the gate agents took a pull along bag off her and its at the gate. If that is the case then yes I am fully with the airline. It could be she was one of the last passengers, the gate agents saw her coming with a pull along bag AND those pieces you see there to which the airline very clearly states you cannot do and she agreed to that. Then the agents tried to charge her for this extra piece and before she showed a boarding pass and ID, pushed past the gate agents and made a run for it, therefore if she deliberately avoided security checks and becomes disruptive then Ryanair have every right to remove her. Just because she may have broken the rules, why should Ryanair break theirs? This seems yet another case of a passenger its kicked off a Ryanair flight so lets attack the airline without the evidence. Of course it could be thats all she had with her in which case I am on her side but I simply don't know. I heard passengers shouting "Verguenza, adios" which is disgusting, goodbye which sounds to me these passengers witnessed the woman in question being disruptive but of course it could well have been aimed at the guards.

User currently offlineHOMsAR From United States of America, joined Jan 2010, 1165 posts, RR: 0
Reply 18, posted (1 year 8 months 4 weeks 1 day 11 hours ago) and read 6722 times:

Quoting european742 (Reply 17):
Yes you can see she has a boarding pass but how do you know she showed that at the gate or not?

Do we even know it's a boarding pass and not some other folded-up piece of paper? The video isn't that high-def.



I was raised by a cup of coffee.
User currently onlineltbewr From United States of America, joined Jan 2004, 13041 posts, RR: 12
Reply 19, posted (1 year 8 months 4 weeks 1 day 11 hours ago) and read 6544 times:

She should have put the book under her blouse or in her jacket.
Ryanair seems to have the most confusing and money grabbing rules of any airline but for maybe Spirit here in the USA, it in part causes confrontations like this.


User currently offlineDogbreath From United Kingdom, joined Mar 2008, 259 posts, RR: 0
Reply 20, posted (1 year 8 months 4 weeks 1 day 10 hours ago) and read 6503 times:

Quoting zeke (Reply 8):
Ryanairs statement why the passenger was booted off was because they did not show their boarding pass or ID when they went through the gate. I can see the boarding pass in their hand.

Are you sure that it's a boarding pass? Besides the video is taken inside the aircraft and not at the gate check-in area, where the alleged problem occurred. Do you have 'facts' as to what occurred at the gate? Please enlighten us, if you do!!

Quoting zeke (Reply 8):
I do not buy the official line, they state she was booted off for breech of security regulations,

Again please give us the facts. An assumption doesn't make point of view correct.


Quoting zeke (Reply 8):
If that was the case, the whole aircraft should have been offloaded, the aircraft checked, and then boarded again.

Why?? I'm sorry I don't follow your logic.

Quoting zeke (Reply 8):
They were using the time before departure to generate more revenue, not with a concern of departure time or security regulations.

You know this for a fact. do you? Don't know an airline that is more concerned with on-time departures than Ryanair.

Quoting zeke (Reply 8):
I do not claim to know all the facts

Bingo!!



Truth, Honour, Loyalty
User currently offlinezeke From Hong Kong, joined Dec 2006, 8882 posts, RR: 75
Reply 21, posted (1 year 8 months 4 weeks 1 day 10 hours ago) and read 6228 times:

Quoting european742 (Reply 17):

This is what Ryanair is saying officially .....

"Ryanair strongly deny the ruckus had anything to do with luggage restrictions, and claim police were called to deal with disruptive behaviour."

They made an earlier statement to other papers, they have dropped this ID and boarding pass line now as well.

"The airline defended its actions, claiming the woman had become disruptive and "pushed past its gate agents without showing any ID or her boarding card."

A spokesman said: “This passenger was in breach of airport security regulations, and having become disruptive was properly removed from the aircraft at the request of Ryanair agents.”

They have to say this, as you cannot call police for the reason the other passengers say she was harassed.

Neither gels with the passengers that have witnessed the event and posted online. Also if security regulations were breached, everyone is supposed to get off the aircraft, they aircraft gets another check, and then get the passengers back on.

The logic being applied by some posters above, if she had a jacket in one hand, and a cell phone in either hand that is two pieces, and therefore should pay excess baggage. She could put the jacket on, and cell in her pocket and have empty hands. Some common sense needs to prevail.

Quoting HOMsAR (Reply 18):

The version of the video on faceliners is better quality, one can make out the 2D barcode of the boarding pass.



We are addicted to our thoughts. We cannot change anything if we cannot change our thinking – Santosh Kalwar
User currently offlinezeke From Hong Kong, joined Dec 2006, 8882 posts, RR: 75
Reply 22, posted (1 year 8 months 4 weeks 1 day 10 hours ago) and read 6122 times:

Quoting Dogbreath (Reply 20):
Are you sure that it's a boarding pass? Besides the video is taken inside the aircraft and not at the gate check-in area, where the alleged problem occurred. Do you have 'facts' as to what occurred at the gate? Please enlighten us, if you do!!

Why has Ryanair changed their story to the press ?

Quoting Dogbreath (Reply 20):
Again please give us the facts. An assumption doesn't make point of view correct.

That was in the Ryanair original statement, I quoted it above.

Quoting Dogbreath (Reply 20):
Why?? I'm sorry I don't follow your logic.

Standard procedure, is someone breaches the secure area, the area has to be rechecked. Otherwise terrorists would know if they make a fuss when they get on an aircraft knowing they would get kicked off, and could leave a package behind. Same if someone breaches the terminal security area, the whole terminal gets emptied and everyone re-screened.

As an additional measure airports also hold passengers kicked off flights in the terminal until it reaches the destination, just in case.

Quoting Dogbreath (Reply 20):

You know this for a fact. do you? Don't know an airline that is more concerned with on-time departures than Ryanair.

All airlines are concerned over on-time departures, I do not know of an airline more concerned about generating additional fees than Ryanair.



We are addicted to our thoughts. We cannot change anything if we cannot change our thinking – Santosh Kalwar
User currently offlinekl911 From Ireland, joined Jul 2003, 5120 posts, RR: 12
Reply 23, posted (1 year 8 months 4 weeks 1 day 10 hours ago) and read 5958 times:

Quoting zeke (Reply 12):
The American passengers you talk about, how many roll aboards did they have ? Often I see US passengers taking way in excess of even our business class hand carry allowance, some with two roll aboards and a laptop in economy. Often I have seen passengers unable to lift their hand carry overhead, way in excess of the limit. I can understand airlines cracking down on this.

Dont get me started on this couple... with 2 kids. On the outbound flight they were in the aisle across from us, with the kids playing very loud on an Ipad or something like that. Both times they tried to sneak in priority que, both times they were send back. But since they now boarded last they shouted and ranted about not being together on the plane..duh..

Anyway, they had normal carry on, but with lots of tax free stuff. And that didnt fit in the bags..  

Oh, and I forgot about the part where they brought a bag full of KFC stuff onboard... cant believe Ryanair staff allowed that..



Next trip : DUB-AUH-CGK-DPS-KUL-AUH-CDG-ORK :-)
User currently offlinemariner From New Zealand, joined Nov 2001, 25013 posts, RR: 85
Reply 24, posted (1 year 8 months 4 weeks 1 day 9 hours ago) and read 5683 times:
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Quoting zeke (Reply 21):
A spokesman said: “This passenger was in breach of airport security regulations, and having become disruptive was properly removed from the aircraft at the request of Ryanair agents.”

I'd guess something happened between check-in and the aircraft because, from the article:

"...said the woman shouted out as she entered the cabin that she had tried to pay an oversized luggage fee with her credit card, but it had not been working."

If she owed the airline the fee, if her credit card wasn't working, and if she was in a mood to shout out that fact as she got on the plane, I'd suggest there is more to the story than we know.

mariner



aeternum nauta
25 blueflyer : If an airline doesn't want you on their plane and you get on anyway, or refuse to get off when told to, what do you think is going to happen? She may
26 zeke : Stark Inconsistency, I can see how that would be beyond what is acceptable. I find it interesting that Ryanair have tried to distance themselves from
27 kl911 : Ofcourse she could travel with a valid ticket, but WITHOUT the oversized bag. I am sure she didnt want that. So it's the pax's decision...
28 something : I don't quite understand why everybody here is jumping at Ryanair's defense and why zeke is catching so much flak. Ryanair is in the business to offer
29 zeke : Only if that is in the conditions of contract, which it is not. Also good luck convincing an EU court that a roll of paper or a book is a bag, they d
30 mariner : I have to guess that the fee issue as somehow resolved, or how did she get the boarding card you say you can see? The issue then becomes - how was it
31 kl911 : Two books in your hand, ore one book and one roll of paper are TWO items. Condition of travel, and pointed out at least 200x during checkin online an
32 zeke : Looked like a self check-in boarding pass to me, done on a printer. It is not written in their rules that you cannot have anything in your pockets or
33 mariner : Then how did the issue of the malfunctioning credit card come about? As I said from the git-go, there appears to be more to this than any of us know,
34 SCQ83 : I have read about this in a few local websites and, according to some supposedly passengers, the woman entered the aircraft without showing the proper
35 Post contains images PlymSpotter : The luggage. It is stated that she tried to pay an 'oversize baggage fee', therefore it can be gathered that her carry on did not comply with the reg
36 Post contains links musapapaya : To sum up, the policy of Ryanair, or the way some peopletry to implement it, possibly to maximise revenue, or the share of pay for particular agents,
37 zeke : My guess she was directed to another desk at the time the boarding pass was scanned. It is often the first time an agent for the airline meets a pass
38 zeke : Pitty their "policy" is not the same as what they list on their website. Exactly as I suggest above, put the jacket on on, roll of paper/book in the
39 mariner : Every airline tries to maximise revenue, especially in this day and age, although other airlines just do it differently. Then again, there have been
40 Post contains links SCQ83 : Ryanair's website is very clear on that: http://www.ryanair.com/en/terms-and-conditions Those terms and conditions are available as well in Spanish a
41 Post contains images PlymSpotter : The case reported in the article: "as she was carrying a scroll, which would not fit in her case, and a book." Errr, you might want to read their reg
42 garpd : The rules of carriage are shown to you on booking, on completion of booking and on your boarding pass. It is quite clear you are only allowed 1 piece
43 Post contains images PlymSpotter : Exactly - they always have been too. Dan
44 kl911 : I am happy you dont fly them anymore. Me and most other pax want to hurry up and get on the plane. I prefer therefore the Ryanair way over that from
45 european742 : As quoted from my Ryanair boarding pass I have in front of me.. WARNING - 1 cabin bag only - 55x40x20cm (Max 10kg) Handbag, Briefcase, Laptop, Shope p
46 zeke : Same, however their rules do not say you have to produce it at the boarding gate. I do when asked, even if it is not required. I am just being silly,
47 UALWN : Sorry but what kind of syntax is that? What is that sentence that starts with "(handbag, briefcase, laptop, shop purchases, camera, etc.) must be car
48 mariner : We're just going round in circles. Again, I've been asked at the gate to show both my boarding pass and my ID for security purposes. I haven't checke
49 Post contains images PlymSpotter : Sorry, but that is more than bordering on the pedantic. The regulations are perfectly clear and I cannot see where you are coming from. I would guess
50 UALWN : It is not. It is wrongly written. Something is clearly missing in the sentence that starts with "(handbag, briefcase,...".
51 blueflyer : They do indeed, however among them is not the right to remain onboard an aircraft after an airline has asked you to get off. She is entitled to claim
52 Post contains images PlymSpotter : That it may be, but it was only a guess as I really have no interest in rearranging full stops and sentences. Dan
53 UALWN : That's fine. But they should write their terms and conditions properly. That sentence, as it is written, makes no sense, although its intended meanin
54 Quokkas : The video shows her arguing with the police. It does not show what happened before then. We can see a piece of paper in her hand but we do not know a
55 Post contains links Giancavia : Boring, Another woman who doesnt obey the rules giving the opportunity to resident Anet Ryanair bashers to harp on about the same snore bore stuff the
56 zeke : Happy to admit I am wrong there, I did not see that, I was referring to their T&C "TRAVEL DOCUMENTATION" section.
57 offloaded : Regardless of what it says in Ryanair's T and C's it varies by airport. For example I have flown FR several times this year and at BOH and MAN it clea
58 Maverick623 : You must have super x-ray vision then, not to mention that just because she has it, doesn't mean she showed it. Where did they do that? You're right,
59 zeke : Ryanairs first statement said she did not show the pass or ID and it was a security breech. If it had been, the aircraft should have been rechecked.
60 Post contains images SCQ83 : Definitely I haven't been asked any ID in some European airports for domestic/intra-EU flights (for instance FRA) BUT you have to scan (or be scanned
61 Maverick623 : Not all security breaches demand that an entire aircraft be "rechecked", especially if the passenger in question has already cleared normal security
62 Post contains images scutfarcus : Good ol' Ryan Air. Everyone knows Ryan air is nuts about their horrible restrictions. You just don't tempt fate with them. I sympathize with this lady
63 Post contains images SCQ83 : I think there a few differences that might explain Ryanair's success in Europe, when looking at it from an American perspective (or NK/WN in the US).
64 zeke : What in your profile would make me suggest I should do that ? How often are involved with passenger boarding issues ? Where was that said ? The head
65 peterinlisbon : The bottom line is that she broke the "one scroll only" rule. They take things literally and there's no reasoning with these people. But here's the de
66 Pe@rson : They have existed in their LCC form for 21 years now. Is that not the "long-term"?
67 mariner : Twenty or thirty flights in ten months? If it is so bad, why do you keep flying with the airline? There are plenty of other choices, though perhaps m
68 Post contains links Quokkas : Aena Aeropuertos, operating for the Ministerio de Fomento, publishes the following advice: "The documentation to be provided by passengers in order to
69 blueflyer : Their entire business model is based on the availability of brand-new (read low maintenance), cheap aircraft. Their future long-term prospect depends
70 Maverick623 : Fairly often. I know my profile says I'm merely a "baggage handler", but I am required to know the procedures involved in securing an airplane. Just
71 Kaiarahi : Like YOUR spelling.
72 kl911 : When flying KLM Budapest - Amsterdam I always have to show my boardingpass AND ID at the gate. Both ways.
73 Post contains links zeke : Do you know how many times in 20 odd years I have had a "baggage handler" assist in cabin security or passenger boarding issues ? Where I work, the o
74 Post contains links Maverick623 : D'oh! That's cool. Do you know how many times in almost 7 years I, as a "baggage handler", had to deal with cabin security issues? Hundreds. We actua
75 zeke : No regulator I am aware of has a "baggage handler" responsible for cabin security and cabin safety equipment. Once was ejected from the sterile side
76 mad99 : All Spanish women are born agitated!
77 Post contains images pegasus1 : [Edited 2012-11-08 06:10:46]
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FR Increase Fees For Checked Bags And BPs (again) posted Fri Dec 9 2011 10:41:16 by HT
Spirit Signs MOU For 30 A320s And 45 NEOs posted Tue Nov 15 2011 03:37:18 by flood
AA Adds Charge For Some Window And Aisle Seats posted Mon Aug 29 2011 11:15:08 by LAXintl
DL- Date For MD90 Avod And 757 Interior Mod posted Thu Jan 6 2011 10:39:10 by nwa757boy
Russian Junior Hockey Team Booted Off Delta Flight posted Thu Jan 6 2011 09:55:08 by virgin747
TAM Applies For CNF-MIA And BSB-MIA posted Wed Sep 29 2010 01:35:05 by C010T3
Steve Jobs Stopped At KIX For Carrying Weapons? posted Tue Sep 14 2010 07:43:23 by flykev
Mexicana Files For Bankruptcy In U.S And Mexico posted Tue Aug 3 2010 07:30:10 by KFlyer