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AS In DEN, MCI, MSP, STL  
User currently offlineridgid727 From United States of America, joined Jul 2008, 1106 posts, RR: 0
Posted (1 year 8 months 1 day 11 hours ago) and read 1256 times:

In DEN, MCI, MSP, STL does AS have their own ticketing and ground service staff? If not, which arilines provide ticketing and who provides ground services?

9 replies: All unread, jump to last
 
User currently onlineBMI727 From United States of America, joined Feb 2009, 15692 posts, RR: 26
Reply 1, posted (1 year 8 months 1 day 11 hours ago) and read 1256 times:

I think in St. Louis it's taken care of by Delta, but I could be wrong.


Why do Aerospace Engineering students have to turn things in on time?
User currently offlineTomassjc From United States of America, joined Jan 2010, 835 posts, RR: 2
Reply 2, posted (1 year 8 months 1 day 11 hours ago) and read 1256 times:
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DEN is the only one of the 4 mentioned where AS has it's own Customer Service staff.

Tomas SJC



When once you have tasted flight, you will forever walk the Earth with your eyes turned skyward -Leonardo DaVinci
User currently offlineas739x From United States of America, joined Apr 2003, 6079 posts, RR: 24
Reply 3, posted (1 year 8 months 1 day 11 hours ago) and read 1256 times:

The stations are staffed by a AS Station Manager only. The rest of the staff is contracted. Some stations will share a Station Manager. MSP manager use to over-see another station in the beginning.


"Some pilots avoid storm cells and some play connect the dots!"
User currently offlineFlyASAGuy2005 From United States of America, joined Sep 2007, 7004 posts, RR: 11
Reply 4, posted (1 year 8 months 1 day 10 hours ago) and read 1256 times:

Quoting ridgid727 (Thread starter):

DL does the above and below wing work for AS in MSP. They park on the F, odd side. I forget which gate but it's a low number. Maybe 5 or 7.



What gets measured gets done.
User currently offlineOOsnowRat From United States of America, joined Sep 2012, 22 posts, RR: 0
Reply 5, posted (1 year 8 months 1 day ago) and read 1255 times:

AS outsources all of its below-wing work in the Lower 48, including SEA.

User currently offlineNWAESC From United States of America, joined Aug 2007, 3380 posts, RR: 9
Reply 6, posted (1 year 8 months 1 day ago) and read 1255 times:

DL handles both above & below wing functions for AS in MSP & STL. Not sure about DEN or MCI...


"Nothing ever happens here, " I said. "I just wait."
User currently onlineKingAir200 From United States of America, joined May 2006, 1611 posts, RR: 2
Reply 7, posted (1 year 8 months 23 hours ago) and read 1255 times:

Quoting NWAESC (Reply 6):
Not sure about DEN or MCI...

DL has MCI too. DEN is a contract handling company on the ramp, as I recall.



Hey Swifty
User currently offlineTomassjc From United States of America, joined Jan 2010, 835 posts, RR: 2
Reply 8, posted (1 year 8 months 22 hours ago) and read 1255 times:
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Quoting as739x (Reply 3):
The stations are staffed by a AS Station Manager only. The rest of the staff is contracted. Some stations will share a Station Manager. MSP manager use to over-see another station in the beginning.


Stations with outsourced Customer Service functions now have a CSL (Customer Service Lead) which is a AS union position. They basically handle supervisory functions. This frees up the Station Manager to possibly oversee another station as well.

Tom SJC



When once you have tasted flight, you will forever walk the Earth with your eyes turned skyward -Leonardo DaVinci
User currently offlineC767P From United States of America, joined Oct 2008, 882 posts, RR: 2
Reply 9, posted (1 year 8 months 22 hours ago) and read 1255 times:

Quoting FlyASAGuy2005 (Reply 4):
I forget which gate but it's a low number. Maybe 5 or 7.

Usually F3.


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