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AS In DEN, MCI, MSP, STL  
User currently offlineridgid727 From United States of America, joined Jul 2008, 1496 posts, RR: 0
Posted (2 years 9 months 2 weeks 3 days 18 hours ago) and read 1770 times:

In DEN, MCI, MSP, STL does AS have their own ticketing and ground service staff? If not, which arilines provide ticketing and who provides ground services?

9 replies: All unread, jump to last
 
User currently offlineBMI727 From United States of America, joined Feb 2009, 16315 posts, RR: 27
Reply 1, posted (2 years 9 months 2 weeks 3 days 18 hours ago) and read 1770 times:

I think in St. Louis it's taken care of by Delta, but I could be wrong.


Why do Aerospace Engineering students have to turn things in on time?
User currently offlineTomassjc From United States of America, joined Jan 2010, 991 posts, RR: 2
Reply 2, posted (2 years 9 months 2 weeks 3 days 18 hours ago) and read 1770 times:
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DEN is the only one of the 4 mentioned where AS has it's own Customer Service staff.

Tomas SJC



When once you have tasted flight, you will forever walk the Earth with your eyes turned skyward -Leonardo DaVinci
User currently offlineas739x From United States of America, joined Apr 2003, 6303 posts, RR: 24
Reply 3, posted (2 years 9 months 2 weeks 3 days 18 hours ago) and read 1770 times:

The stations are staffed by a AS Station Manager only. The rest of the staff is contracted. Some stations will share a Station Manager. MSP manager use to over-see another station in the beginning.


"Some pilots avoid storm cells and some play connect the dots!"
User currently offlineFlyASAGuy2005 From United States of America, joined Sep 2007, 7203 posts, RR: 7
Reply 4, posted (2 years 9 months 2 weeks 3 days 17 hours ago) and read 1770 times:
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Quoting ridgid727 (Thread starter):

DL does the above and below wing work for AS in MSP. They park on the F, odd side. I forget which gate but it's a low number. Maybe 5 or 7.



What gets measured gets done.
User currently offlineOOsnowRat From United States of America, joined Sep 2012, 35 posts, RR: 0
Reply 5, posted (2 years 9 months 2 weeks 3 days 8 hours ago) and read 1769 times:

AS outsources all of its below-wing work in the Lower 48, including SEA.

User currently offlineNWAESC From United States of America, joined Aug 2007, 3460 posts, RR: 9
Reply 6, posted (2 years 9 months 2 weeks 3 days 7 hours ago) and read 1769 times:

DL handles both above & below wing functions for AS in MSP & STL. Not sure about DEN or MCI...


"Nothing ever happens here, " I said. "I just wait."
User currently offlineKingAir200 From United States of America, joined May 2006, 1646 posts, RR: 3
Reply 7, posted (2 years 9 months 2 weeks 3 days 6 hours ago) and read 1769 times:

Quoting NWAESC (Reply 6):
Not sure about DEN or MCI...

DL has MCI too. DEN is a contract handling company on the ramp, as I recall.


User currently offlineTomassjc From United States of America, joined Jan 2010, 991 posts, RR: 2
Reply 8, posted (2 years 9 months 2 weeks 3 days 5 hours ago) and read 1769 times:
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Quoting as739x (Reply 3):
The stations are staffed by a AS Station Manager only. The rest of the staff is contracted. Some stations will share a Station Manager. MSP manager use to over-see another station in the beginning.


Stations with outsourced Customer Service functions now have a CSL (Customer Service Lead) which is a AS union position. They basically handle supervisory functions. This frees up the Station Manager to possibly oversee another station as well.

Tom SJC



When once you have tasted flight, you will forever walk the Earth with your eyes turned skyward -Leonardo DaVinci
User currently offlineC767P From United States of America, joined Oct 2008, 908 posts, RR: 2
Reply 9, posted (2 years 9 months 2 weeks 3 days 5 hours ago) and read 1769 times:

Quoting FlyASAGuy2005 (Reply 4):
I forget which gate but it's a low number. Maybe 5 or 7.

Usually F3.


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