Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Inflight Upgrades With Emirates KIS  
User currently offlinethemit9 From Australia, joined Apr 2012, 99 posts, RR: 0
Posted (1 year 10 months 2 weeks 1 day 23 hours ago) and read 1774 times:

I was very interested in this video on the new Emirates KIS system where they are providing pursers with tablets running Windows 8.

http://www.youtube.com/watch?v=Qghgj2mNXN8

One of the aspects that caught my eye was the concept of inflight upgrades. In the video it looks like they are quite a way in to the flight and completing an upgrade. At what stage in the flight can you opt to upgrade, and, if the flight is halfway through, would you need half the number of miles normally required?

I assume that the tablets either download the miles balance of all passengers before departure and then update this after landing, or use inflight connectivity to stay up to date for the entire flight.

1 replies: All unread, jump to last
 
User currently offlineQuokkas From , joined Dec 1969, posts, RR:
Reply 1, posted (1 year 10 months 2 weeks 1 day 8 hours ago) and read 1726 times:

If I am not mistaken, Instant Upgrades are available to Silver and Gold Tier members only. They can be requested at check-in, at the gate gate or once you have boarded but there are some limitations on what you will obtain. If you make a request at check-in and it is accepted you will be eligible for lounge access and/ or additional baggage allowance. If you are accepted at the gate obviously these benefits would not apply. The meal that you are served will depend on whether a meal in the higher cabin is available. If not, the standard meal from the ticketed class will be plated and served. The complimentary chauffeur service is not available for instant upgrades.

I also understand (but with newer technology this may now change) instant upgrades are only available for the flight that you are currently on. If you are travelling on a multi-sector journey you will need to request an upgrade at the commencement of each sector.

The number of miles required for an instant upgrade is higher than if you book the upgrade online or through a service centre before check-in. The Skywards web site gives an example of an online upgrade requiring 52,000 miles for a one-way upgrade. For an instant upgrade at check-in or on board this would require 57,500. There is no mention of a pro-rata discount for waiting for a third or a half of the flight to elapse before requesting an upgrade.


Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Official : Never 748I With Emirates. posted Thu Oct 8 2009 14:12:33 by FCKC
Applying For A Job With Emirates? posted Sun Nov 25 2007 10:46:31 by Robbie86
What Is The Fascination With Emirates? posted Mon Nov 5 2007 23:35:01 by AA7295
Transitting With Emirates posted Sun Jun 24 2007 21:38:36 by SeansasLCY
Help With Emirates Bookings posted Sun Feb 25 2007 00:37:38 by MEACEDAR
Connecting With Emirates posted Sat Nov 18 2006 11:50:16 by DptMAN
Flying With Emirates posted Wed Sep 13 2006 19:40:41 by DZ09
SriLankan Airlines Cancels Contract With Emirates? posted Wed Mar 8 2006 12:09:42 by YYZ4RADD
Upgrades With Miles On AF-KLM posted Sat Oct 15 2005 16:48:06 by Titiserra
Europe's Problems With Emirates posted Sun Apr 17 2005 03:33:07 by Behramjee