Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Why No Southwest Airlines On Travelocity.com  
User currently offlinedoulasc From United States of America, joined Dec 2011, 527 posts, RR: 0
Posted (1 year 8 months 1 week 21 hours ago) and read 8942 times:

I have noticed on travelocity that Southwest Airlines is not a option when booking your own flights.
Are their other airlines not on travelocity?

22 replies: All unread, jump to last
 
User currently offlineMountainFlyer From United States of America, joined Jul 2005, 474 posts, RR: 0
Reply 1, posted (1 year 8 months 1 week 21 hours ago) and read 8948 times:

WN (Southwest) does not use third-party booking sites at all. You have to book directly with them. It is part of their strategy to keep costs down and also "have better control over the customer experience" as quoted by a WN exec in this article.

http://www.huffingtonpost.com/2012/0...ap-airfare-airlines_n_1876588.html



SA-227; B1900; Q200; Q400; CRJ-2,7,9; 717; 727-2; 737-3,4,5,7,8,9; 747-2; 757-2,3; 767-3,4; MD-90; A319, 320; DC-9; DC-1
User currently offlinebjorn14 From Norway, joined Feb 2010, 3381 posts, RR: 2
Reply 2, posted (1 year 8 months 1 week 21 hours ago) and read 8948 times:

WN cut their ties with Travelocity about 5 yrs. ago. The only place AFAIK to buy online is on their website. I know FR and DY don't use 3rd party sites.


"I want to know the voice of God the rest is just details" --A. Einstein
User currently offlineFWAERJ From United States of America, joined Jun 2006, 3718 posts, RR: 2
Reply 3, posted (1 year 8 months 1 week 21 hours ago) and read 8948 times:

Southwest only allows for booking through their own website, and has mentioned it in commercials. No Travelocity, Expedia, Priceline, or Orbitz. WN doesn't participate in the GDS systems, either.

Among US carriers, the only other airline that I can think of that isn't on the major travel websites is Allegiant, but G4 wants you to book a package with them anyway. Interestingly enough, by the end of next year, you will be able to book airlines other than G4 on allegiant.com (but I highly doubt that WN will be one of them).



I don't work for FWA, their tenants, or their ad agency. But I still love FWA.
User currently offlineXFSUgimpLB41X From United States of America, joined Aug 2000, 4190 posts, RR: 37
Reply 4, posted (1 year 8 months 1 week 21 hours ago) and read 8952 times:

It's how southwest keeps the illusion of having the lowest fares- they don't let you compare them on sites like travelocity.


Chicks dig winglets.
User currently offlinelightsaber From United States of America, joined Jan 2005, 12885 posts, RR: 100
Reply 5, posted (1 year 8 months 1 week 21 hours ago) and read 8950 times:
Support Airliners.net - become a First Class Member!

Quoting XFSUgimpLB41X (Reply 4):

It's how southwest keeps the illusion of having the lowest fares- they don't let you compare them on sites like travelocity.

That was my thought. I'll use a site to find fares and usually *one* other airline. This vacation, I didn't bother looking at WN. Some times I do, sometimes I don't....

Lightsaber



Societies that achieve a critical mass of ideas achieve self sustaining growth; others stagnate.
User currently offlineSSTeve From United States of America, joined Dec 2011, 693 posts, RR: 1
Reply 6, posted (1 year 8 months 1 week 21 hours ago) and read 8948 times:

WN won my Christmas travel. Lowest fare by about $200/pp, not to mention another chunk of baggage fees saved, possibly two checked bags each way. Jumped on it during a sale, but WN potentially saved me $500.

User currently offlineCalebWilliams From United States of America, joined Dec 2008, 305 posts, RR: 0
Reply 7, posted (1 year 8 months 1 week 21 hours ago) and read 8948 times:

Southwest's fare are only on their website. That's one of their selling points.

For instance, using Kayak, FlyFrontier you can book a F9 flight from MSP-DEN for $237.80 (no bags) and with Southwest's website, booking the same route on WN for $233.60 (with taxes, including "two bags fly free").

You can compare, you just can't do it easily.You can see that UA and DL have flights from MSP-DEN nonstop for the same price.

Note that this was done for departing MSP on Nov. 30 and departing DEN on Dec. 1.



Caleb Williams MSP AUS STL AMS CPH LGW YYZ
User currently offlinedartland From United States of America, joined Apr 2005, 643 posts, RR: 2
Reply 8, posted (1 year 8 months 1 week 21 hours ago) and read 8948 times:
Support Airliners.net - become a First Class Member!

Quoting FWAERJ (Reply 3):
WN doesn't participate in the GDS systems, either.

Yes, they do, but only for corporate travel agreements. As mentioned above, they don't distribute outside Southwest.com for leisure travel.


User currently offlineAirframeAS From United States of America, joined Feb 2004, 14150 posts, RR: 24
Reply 9, posted (1 year 8 months 1 week 21 hours ago) and read 8948 times:

Quoting dartland (Reply 8):
As mentioned above, they don't distribute outside Southwest.com for leisure travel.

Not even Travel Agents can't book tickets on WN for their customers??



A Safe Flight Begins With Quality Maintenance On The Ground.
User currently offlineORDBOSEWR From United States of America, joined Jun 2011, 426 posts, RR: 0
Reply 10, posted (1 year 8 months 1 week 21 hours ago) and read 8948 times:

Quoting FWAERJ (Reply 3):
Southwest only allows for booking through their own website, and has mentioned it in commercials. No Travelocity, Expedia, Priceline, or Orbitz. WN doesn't participate in the GDS systems, either.

another a.net myth...

I can book SW and other airlines that do not show up on expedia or travelocity with my corporate travel site.

They are similar to Apple, they want to control everything in your experience. Some like that some don't, but either way it makes it very difficult to compare. Which is exactly what companies want.


User currently offlinebobloblaw From United States of America, joined Jan 2012, 1608 posts, RR: 1
Reply 11, posted (1 year 8 months 1 week 20 hours ago) and read 8948 times:
Support Airliners.net - become a First Class Member!

Southwest is not in any GDS

User currently offlineDLD9S From United States of America, joined Jun 2006, 260 posts, RR: 0
Reply 12, posted (1 year 8 months 1 week 20 hours ago) and read 8948 times:

Quoting bobloblaw (Reply 11):
Southwest is not in any GDS

I think they are in Sabre, unless that has changed recently.



717 727 737 747 757 767 777 DC9 DC10 M80 M90 M11 L10 AB6 333 340 319 320 321 ARJ CRJ EM2 EMJ SF3 146 100 BE1...
User currently offlineViscount724 From Switzerland, joined Oct 2006, 24817 posts, RR: 22
Reply 13, posted (1 year 8 months 1 week 20 hours ago) and read 8947 times:

Quoting DLD9S (Reply 12):
Quoting bobloblaw (Reply 11):
Southwest is not in any GDS

I think they are in Sabre, unless that has changed recently.

Yes WN renewed their agreement with Sabre last February, and they are working with Amadeus for future international services. They've had an agreement Sabre for many years.
http://www.bizjournals.com/dallas/pr...es-selection-may-put.html?page=all


User currently offlineairbazar From United States of America, joined Sep 2003, 8204 posts, RR: 10
Reply 14, posted (1 year 8 months 1 week 20 hours ago) and read 8947 times:

Quoting MountainFlyer (Reply 1):
WN (Southwest) does not use third-party booking sites at all.

Wrong.

Quoting FWAERJ (Reply 3):
Southwest only allows for booking through their own website, and has mentioned it in commercials.

Wrong.

Quoting CalebWilliams (Reply 7):
Southwest's fare are only on their website. That's one of their selling points.

Wrong.

Quoting dartland (Reply 8):

Yes, they do, but only for corporate travel agreements. As mentioned above, they don't distribute outside Southwest.com for leisure travel.

That's correct.

Quoting ORDBOSEWR (Reply 10):
another a.net myth...

  
Anyone with an account on orbitzforbusiness.com can see WN fares next to all other airlines just like you would on the "retail" orbitz web site.


User currently offlinebobloblaw From United States of America, joined Jan 2012, 1608 posts, RR: 1
Reply 15, posted (1 year 8 months 1 week 19 hours ago) and read 8946 times:
Support Airliners.net - become a First Class Member!

Quoting airbazar (Reply 14):
Anyone with an account on orbitzforbusiness.com can see WN fares next to all other airlines just like you would on the "retail" orbitz web site.

And what % of travelers is that?


User currently offlinebobloblaw From United States of America, joined Jan 2012, 1608 posts, RR: 1
Reply 16, posted (1 year 8 months 1 week 19 hours ago) and read 8946 times:
Support Airliners.net - become a First Class Member!

Quoting DLD9S (Reply 12):
I think they are in Sabre, unless that has changed recently.

Yes, youre right, I forgot. But I dont think a travel agent with Sabre can book WN can they?


User currently offlineiowaman From United States of America, joined May 2004, 4365 posts, RR: 6
Reply 17, posted (1 year 8 months 1 week 18 hours ago) and read 8946 times:
AIRLINERS.NET CREW
FORUM MODERATOR

From a previous thread:

This is an excerpt from an article that was posted in another newsgroup about airlines and the commissions they pay travel agents:
One note: as of March 2, Southwest was no longer selling tickets through Travelocity.com. It thus became the first major U.S. airline to sell online tickets only through its own Web site. The problem lies in the level of connectivity Southwest has with Sabre, which supplies Travelocity.com with its airfares.

Southwest has used Sabre's "Basic Booking Request" system since 1994 – before the Internet was a viable sales channel. When a customer books a ticket on Travelocity.com, the service queries Sabre, which then queries the Southwest res system, a process that normally takes seconds. But, on some occasions, at the level of connectivity that Southwest has with Sabre, that process can take up to 24 hours. For brick-and-mortar agencies, that's not a problem. But in the instantaneous world of the Internet, it is.

In some instances, a customer could get a confirmation from Travelocity.com – and not a confirmation from Southwest. The result: a passenger would arrive at an airport and find they had no seat on the flight.

One solution: Southwest could upgrade to a higher level of connectivity with Sabre and eliminate the problem. But, such an upgrade would cost millions of dollars, an investment that the low-cost carrier seems perfectly willing to forgo, since just 1% of its bookings come through Travelocity.com. That compares to 30% that come through its own Web site.

Does Travelocity No Longer List WN? (by Ctbarnes Mar 9 2001 in Civil Aviation)
Why WN Refuses To Post Fares With Kayak, Ect! (by Squirrel83 Jul 31 2005 in Civil Aviation)



Next flights: WN DSM-LAS-PHX, US PHX-SJD. Return: US SJD-PHX, WN PHX-MDW-DSM
User currently offlineNWADTWE16 From United States of America, joined Jun 2012, 242 posts, RR: 0
Reply 18, posted (1 year 8 months 6 days 15 hours ago) and read 8375 times:

Quoting bobloblaw (Reply 16):
But I dont think a travel agent with Sabre can book WN can they?

We book WN from scratch and when they need to modify anything at all we must call WN to process the exchange and then GK the new segs in the PNR. PNR is in Sabre w Sabre locator though..as well as WN locator ofcourse


User currently offlineADent From United States of America, joined Dec 2006, 1358 posts, RR: 2
Reply 19, posted (1 year 8 months 6 days 14 hours ago) and read 8266 times:

In the past the full blown GDS systems had high fees - about $12 a ticket. With WN's low, low fares that would not be acceptable.

As GDS systems evolve (AA and Sabre got into a nasty fight last year) and WNs price advantage shrinks - maybe something will change. But for now the consumer has to book thru WN directly in most cases.

Today some can book business travel via GDS and WN. But on our system WN is a second class citizen for stuff like changes and obviously has some different connectivity than UA and others.


User currently offlineFlyDeltaJets From United States of America, joined Feb 2006, 1844 posts, RR: 2
Reply 20, posted (1 year 8 months 6 days 12 hours ago) and read 8084 times:
Support Airliners.net - become a First Class Member!

Southwest also doesnt have agreements with other airlines for cases of irregular operations. We cant rebook passengers onto WN and vice versa when needed.


The only valid opinions are those based in facts
User currently offlineNWADTWE16 From United States of America, joined Jun 2012, 242 posts, RR: 0
Reply 21, posted (1 year 8 months 6 days 12 hours ago) and read 8079 times:

Quoting ADent (Reply 19):
But on our system WN is a second class citizen for stuff like changes and obviously has some different connectivity than UA and others.

Couldnt have said it better..10 extra steps for a simple exchange


User currently offlineMaverick623 From United States of America, joined Nov 2006, 5564 posts, RR: 6
Reply 22, posted (1 year 8 months 6 days 9 hours ago) and read 7968 times:

Southwest is definitely in Sabre, although as said not just anyone can book through it.

Quoting FlyDeltaJets (Reply 20):
Southwest also doesnt have agreements with other airlines for cases of irregular operations. We cant rebook passengers onto WN and vice versa when needed.

It is possible to put people on Southwest during IRROPS, but (at least at my airline) requires manager approval, and we basically cut them a check for the fare they have listed.

Quoting ADent (Reply 19):
As GDS systems evolve (AA and Sabre got into a nasty fight last year)

US also sued Sabre recently.



"PHX is Phoenix, PDX is the other city" -777Way
Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Why No Southwest Airlines At RSW? posted Tue Dec 23 2003 06:48:35 by Tiger119
Why No A346IGW Info On Airbus.com? posted Thu Aug 28 2003 18:53:58 by ConcordeBoy
Why No Virgin Drinks On All Virgin Airlines? posted Mon Aug 22 2005 23:38:54 by Sabena332
Why No Sky Interior On LH 747-8i? posted Fri May 4 2012 22:07:46 by vaus77w
Why No Safety Video On JetBlue IFE? posted Wed Apr 25 2012 14:45:33 by 1337Delta764
AB - Why No Stronger Focus On Eastern Europe? posted Fri Mar 9 2012 08:50:10 by Tobias2702
Why No Private Airlines In Singapore? posted Mon Sep 12 2011 08:20:30 by 777way
Why No Special Liveries On DL's Pmnw Aircraft? posted Tue Jan 11 2011 11:42:46 by 1337Delta764
Why No New Orders On New Generation Airliners? posted Mon Jul 26 2010 18:56:43 by SandroMag
Why No LGA-BWI On FL? posted Tue Jun 15 2010 09:33:25 by JBAirwaysFan