etops1 From United States of America, joined Nov 2005, 969 posts, RR: 1 Posted (10 months 3 weeks 5 days 18 hours ago) and read 7795 times:
• A new look and branding for the domestic First Class meal tray
• New china for domestic First Class to align with the Envoy design
• Refresh of domestic First Class meals to address quality and provisioning ratios
• Snack basket for pre-arrival service on long-haul domestic flights
• New continental breakfast concept on domestic red-eye flights
• New design Envoy amenity kit with enhanced content
• A new modern design wine glass for Envoy
• Complimentary headsets on Economy transoceanic flights (Europe/Middle East/
• Complimentary beer/wine during primary meal service on Economy
• DineFresh Economy meals for purchase on return flights to the U.S.
Source : Inflight Weekly .
gilesdavies From United Kingdom, joined Dec 2003, 2964 posts, RR: 1 Reply 1, posted (10 months 3 weeks 5 days 18 hours ago) and read 7742 times:
Pleased to read about these little touches...
As in the grand scheme of things, they are quite small, but it is the little touches that make the journey more enjoyable!
I think things like free headsets and alcoholic drinks in economy are overdue on their Long Haul routes, as this is offered by nearly all the other major players crossing the Atlantic. Also if you read reviews about the airline on the likes of SkyTrax and Trip Adviser, these are where people have noticed differences in their service.
Now US have the A330-200's and newly refurbished A330-300's, with these little touches, I think it will bring them back on par with being one of the best carriers across the Altantic. Find their IFE and seat comfort excellent
qm001 From Portugal, joined Mar 2004, 275 posts, RR: 0 Reply 2, posted (10 months 3 weeks 5 days 18 hours ago) and read 7670 times:
Now if only they could get one good envoy seat uniform to the whole longhaul fleet, that would go a LONG way to putting them up there. I must admit I have always found the service on US pretty good, but it was always the seats in Envoy that bitterly disappointed. In fact it would have been better just to put their domestic first sets on the 757's and older 767's than the awful seats they currently have.
Is there any plans to change them all to the seats they have on the A330's?
I wish there was still a flying boat service on the African Lakes!
GEN2STEW From United States of America, joined Dec 2011, 86 posts, RR: 0 Reply 3, posted (10 months 3 weeks 5 days 18 hours ago) and read 7666 times:
The flippant side makes me think of several merger scenarios.
But OTOH, why would USAir go to the expense of redesigning the china/ glassware etc... if a merger were truly immenent? (Yes, I know these items are on the less expensive side, but sill it is an added expense or the merger maniacs will say it was done because it will be the new design for the merged carrier...)
The only things PAX see is the fare thay paid and the seat in front of them. Gotta love the race to the bottom!
gilesdavies From United Kingdom, joined Dec 2003, 2964 posts, RR: 1 Reply 5, posted (10 months 3 weeks 5 days 18 hours ago) and read 7612 times:
Quoting qm001 (Reply 2): Is there any plans to change them all to the seats they have on the A330's?
I doubt it...
The Herringbone seat design in the A330's, cannot be accommodated in the 757, from what i understand.
The 767 had new flat bed seats installed about three or four years ago, as part of a general refresh of the 767's and this was confirmed at the time as the final update the airline would do the 767's before they are retired. I would expect them to be gone by about 2015-16...
Even if the new seats could be accommodated on the 757 and 767, this would come as a major hit to capacity on both aircraft types, and doubt the airline could make it work profitably with a smaller payload on both aircraft types.
OA260 From Ireland, joined Nov 2006, 26025 posts, RR: 58 Reply 9, posted (10 months 3 weeks 5 days 14 hours ago) and read 6994 times:
I have never been a fan of them since a horrible experience in J some years back. I was convinced to try them again and some weeks back flew CLT-LGW in Envoy. I have to say I was pleasantly surprised. Its not the best product out there but it was decent and I couldnt complain about anything. Seats/crew/IFE/Meals were all very good.
Any improvements can only be a good thing .
AEGEAN-OLYMPIC AIR - ΟΛΥΜΠΙΑΚΗ " μέλος στη Star Alliance
USAirALB From United States of America, joined Sep 2007, 2833 posts, RR: 1 Reply 10, posted (10 months 3 weeks 5 days 9 hours ago) and read 6451 times:
While I do call myself a US fanboy, I find it ironic that when US, the airline that airline enthusiasts continue to predict its demise announce improvements, they go unnoticed. Yet, when US does something wrong or makes a service reduction of some sort, people act like its the end of the world, and stories about how "my sister's ex boyfriend's brother once flew US and had a terrible experience, so I can never fly with US" come out.
This will be a much welcome improvement, instead of the old snack basket.
Quoting etops1 (Thread starter): Complimentary headsets on Economy transoceanic flights (Europe/Middle East/
• Complimentary beer/wine during primary meal service on Economy
Very nice to see them improving Y in some aspect. Now the key is "primary" meal service. TLV currently offers two full meal services, will beer and wine be complementary during both?
Quoting etops1 (Thread starter): • Refresh of domestic First Class meals to address quality and provisioning ratios
I still contend the fresh dining option is nothing more than a gauge to see if people are willing to purchase meals on transatlantic flights. I think US wants to slowly do away with meals in Y on international.
USAirALB From United States of America, joined Sep 2007, 2833 posts, RR: 1 Reply 15, posted (10 months 3 weeks 5 days 5 hours ago) and read 5822 times:
Quoting 1337Delta764 (Reply 14): Darn, I was hoping for them to bring back IFE on domestic flights. Hopefully if they merge with AA domestic IFE is retained.
US has domestic IFE. All A321s have WiFi, and most Airbus narrowbodies are already fitted or are in the process of being fitted, same goes with the E90s. I believe the E70s and E75s have all been fitted with WiFI.
I suppose you mean IFE in the form of video. While I do miss the IFE, in todays society, there just isn't a purpose for IFE on domestic flights.
AA94 From United States of America, joined Aug 2011, 501 posts, RR: 0 Reply 16, posted (10 months 3 weeks 5 days 3 hours ago) and read 5525 times:
Quoting Flighty (Reply 13): US, are you feeling well? You are acting strange. Are you sure it's really US?
Quoting qm001 (Reply 2): Now if only they could get one good envoy seat uniform to the whole longhaul fleet, that would go a LONG way to putting them up there. I must admit I have always found the service on US pretty good, but it was always the seats in Envoy that bitterly disappointed. In fact it would have been better just to put their domestic first sets on the 757's and older 767's than the awful seats they currently have.
While I am loyal to AA, and perhaps even a fanboy, I recently flew US for the first time in many years and was impressed with the crews on all five of my flights. It's good to hear that US plans on improving their hard product as well.
Choose a challenge over competence / Eleanor Roosevelt
Mainliner From United States of America, joined Aug 2005, 382 posts, RR: 0 Reply 17, posted (10 months 3 weeks 5 days 2 hours ago) and read 5259 times:
Quoting ERJ170 (Reply 4): Can't they find some money to refresh Piedmont's turboprop fleet?
The remainder of the Dash 8's in the old colors have been cycling through the paint shop pretty quickly lately, so it's a start. Unfortunately, three aircraft will be timing out in the next few months, and there are still no replacements in line .
jetblue777 From United States of America, joined Jul 2009, 1440 posts, RR: 1 Reply 18, posted (10 months 3 weeks 5 days 1 hour ago) and read 4569 times:
So US is basically going to offer what other legacy carriers have been doing for a while now?
Quoting AA94 (Reply 16): While I am loyal to AA, and perhaps even a fanboy, I recently flew US for the first time in many years and was impressed with the crews on all five of my flights. It's good to hear that US plans on improving their hard product as well.
I've had wonderful experiences with US crew, although their hard product is average, I found their crews to be warm, friendly and caring from my experience.
DeltaRules From United States of America, joined Sep 2001, 3662 posts, RR: 9 Reply 20, posted (10 months 3 weeks 4 days 23 hours ago) and read 3951 times:
That's all well and good, but how about a movie for somebody sitting in the back wanting to go CLT/PHL-SXM on a 757? I like US, but I'm probably not going to be experiencing the majority of the listed upgrades.
Quoting USAirALB (Reply 15): I suppose you mean IFE in the form of video. While I do miss the IFE, in todays society, there just isn't a purpose for IFE on domestic flights.
I'd rather have a movie or something short (hell, the Cranium video I saw in 2007 PIT-MCO on an A319 was a fun time-killer) than a WiFi service whose speed depends on how many people are using it. I've only used WiFi a couple of times and even Facebook wasn't worth it.
What I don't understand is why US doesn't offer anything on the 757, 767, or A330 flights to the Caribbean when they're already equipped with the systems.
AeroSafari From Turks and Caicos Islands, joined Nov 2010, 64 posts, RR: 0 Reply 24, posted (10 months 3 weeks 4 days 18 hours ago) and read 2781 times:
How long did it take US to finally come to its senses? Its been a long time coming. With the amount of profit US will announce for 2012 theres no excuse for not being up to par on what other carriers have already been offering for free
Lets not get anybody's hopes up though... time will tell if theres any real "upgrade" at all. Anyone remember the US China route or The PHX - Tokyo announcement? Not to mention if the GRU route will even get off the ground entirely. (though I hear theres solid plans in the works)
Just remember, the sweet is never as sweet without the sour
25 Cubsrule: How is US' meal service not all inclusive? You can get a lousy meal for free, just like on BA, or you can pay for something better. It's one more cho
26 jetsetter629: Has anyone tried the DineFresh meal plan on US? I'm curious to try it but not sure if its worth the $20 each for my wife and I on our trip to Spain...
27 Polot: And US is hardly the only airline doing this. AF/KLM have this option, and ANA also tried selling business class meals to economy passengers a few ye
28 Flying Belgian: It can't be any worse anyway !! USAW's reputation here in BRU is simply appalling and terrible. Their 757/762 don't help, but the crews neither. Many
29 USAirALB: Couple of things. One, I actually believe it was smart of US not to launch China back in 2008. And two, US never received any NRT slots out of the DL
30 wn676: I'm pretty sure that was in reference to the 2009 agreement: http://www.usairways.com/EN-US/ABOUT...NNOUNCEMENT.HTML?C=HP_G3_TXT_00711 If I remember
31 chepos: To be fair is any US carrier on par with it's European/Asian counterparts, especially Asian ?
32 USAIRWAYS321: I agree 100% with this. It's a little frustrating, but what can you do?
33 LAXdude1023: Excellent news! All they need to do is join OneWorld and Ill give them a shot over the water.
34 gigneil: ... United doesn't offer real alcohol on flights over either ocean for free. And only beer and wine are available on transpacific. NS