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The Best F/A Safety Announcement I've Ever Heard  
User currently offlineg500 From United States of America, joined Oct 2011, 941 posts, RR: 0
Posted (1 year 6 months 2 days 5 hours ago) and read 17871 times:
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Not a big fan of flying on Southwest, but people like him make it better or at least entertaining... not the same routine that puts people to sleep...

enjoy

http://www.wimp.com/coolestflight/

59 replies: All unread, showing first 25:
 
User currently offlinemcdu From United States of America, joined Apr 2005, 1448 posts, RR: 17
Reply 1, posted (1 year 6 months 2 days 5 hours ago) and read 17850 times:

That is absolutely the last announcement I would consider the best. Safety is not a comedy routine. This adds to the impression that WN doesn't take safety seriously. In this example the person giving the spiel wants to be the stand up star versus giving the company and more importantly the FAA approved safety announcement.

Finally if WN wants to attract business and international customers this type of announcement will not go over well with them. In fact business folks want to hear less on the PA and foreign customers may not get some of the run together instructions.

There are way too many FA's that are bored with their job and and decide to venture too far outside the bounds of their company SOP's to in bore themselves. If you don't want to do it the way the company and the FAA approved then find another job.


User currently offlineNobleRT From United States of America, joined Sep 2010, 35 posts, RR: 0
Reply 2, posted (1 year 6 months 2 days 4 hours ago) and read 17629 times:

This is great. The first responder says it's a comedy routine, but the same info is conveyed and everyone seems to be listening!

Also... it looks incredibly staged.


User currently offlineWAC From United States of America, joined Nov 2008, 275 posts, RR: 0
Reply 3, posted (1 year 6 months 2 days 4 hours ago) and read 17481 times:

Quoting mcdu (Reply 1):

That is absolutely the last announcement I would consider the best. Safety is not a comedy routine.

At least people listened and paid attention. Most people nowadays switch off during safety announcements, especially B737s/A32s

I was on KL flight MXP-AMS a few years back and the crew did a very sarcastic but funny. there were lots "business and international customers" who enjoyed it but more importantly paid attention.

Entertainment sells, and is the best way to attract the attention of regular customers during routine mundane announcement.


User currently offlineg500 From United States of America, joined Oct 2011, 941 posts, RR: 0
Reply 4, posted (1 year 6 months 2 days 3 hours ago) and read 17430 times:
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Quoting mcdu (Reply 1):
That is absolutely the last announcement I would consider the best

you'd rather have the same old boring routine where nobody is listening and everybody is reading a newspaper or magazine??


User currently offlineajd1992 From , joined Dec 1969, posts, RR:
Reply 5, posted (1 year 6 months 2 days 3 hours ago) and read 17403 times:

Hey, if it gets people watching, I'd have them running up and down with a megaphone...

The important thing is - the people around you could be your downfall. If they don't listen, panic and hesitate, you could die because they don't know what to do. Anything that gets people watching because it's not the "norm" wins in my book.


User currently offlineeuropean742 From United Kingdom, joined Apr 2010, 111 posts, RR: 0
Reply 6, posted (1 year 6 months 2 days 3 hours ago) and read 17345 times:

Love it! Far too many people don't pay attention and fall asleep during safety announcements and if an emergency was to happen they wouldn't have a clue what to do. Take the Ryanair flight that had a rapid decompression, passengers on the news were saying the masks came down but there was no announcement saying what to do, err yes there was before take off. Another said I put on the mask and it didn't work, did you pull down before fitting it? probably not as you weren't listening! Making announcements fun gets far more attention that those plain normal ones. Sure people do want to hear less of the PA but this has to be said so why not make it enjoyable, think about it.

User currently offlineflymia From United States of America, joined Jun 2001, 7123 posts, RR: 9
Reply 7, posted (1 year 6 months 2 days 3 hours ago) and read 17256 times:

Quoting mcdu (Reply 1):

First it was not the safety announcement. People actually listen, it's a good way to get their attention and not have everyone fall alseep from the same boring one. And to say WN does not care about safety is ridiculous, an airline that has a massive amounts of takeoffs and landings every day which has never lost a crew member or passenger and was only responsible for ONE fatality and has lost ONE air frame does not take safety seriously?



"It was just four of us on the flight deck, trying to do our job" (Captain Al Haynes)
User currently offlinemcdu From United States of America, joined Apr 2005, 1448 posts, RR: 17
Reply 8, posted (1 year 6 months 2 days 3 hours ago) and read 17167 times:

Sarcasm would be terrible. That could lead to serious confusion if the native language wasn't well understood. The approved company message and method is what should be used. Not this ridiculous stand up comic/rap star. If you want to go to Hollywood then leave the profession.

Much like the FA's that must use every variation of "berry" to signal turning off electronics. I suspect the company doesn't endorse those types of announcements but that particular FA finds it funny. If I wanted a comedy skit or a rap show I would go to that event not book a flight.

The best advice for FA's: be professional (professional isn't being arrogant as many think) and be kind. Keep the PA's short and don't harangue passengers. If they get up with the seatbelt sign on you can politely tell them " I am required to remind you that the seatbelt sign is on". That's it. You don't have to get on the PA and make a public spectacle of them.

Kindness and common sense seems to be lost in air travel.

[Edited 2013-01-27 08:03:16]

User currently offlineg500 From United States of America, joined Oct 2011, 941 posts, RR: 0
Reply 9, posted (1 year 6 months 2 days 3 hours ago) and read 17093 times:
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Quoting mcdu (Reply 8):

Listening to the "profesional" flight attendants as you described, is like listening to the teacher from the movie Ferris Bueller's day off.... Bueller, Bueller, Bueller, Bueller

Sometimes those safety announcements feel like they will NEVER end


User currently offlinemesaflyguy From United States of America, joined Dec 2012, 2937 posts, RR: 4
Reply 10, posted (1 year 6 months 2 days 1 hour ago) and read 16763 times:
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I've seen this guy on youtube before and he is very entertaining. He has also done e safety announcments too like this.

Another entertaining one is Chris(?) from Chicago that turns the beginning announcments into a comedy routine to get everybody laughing.

But you do have to hand it to WN for keeping their employees in such high spirits!



\________(---)________/ :) World's most beautiful aircraft: 757-200, MD-88/90, E-190, A321
User currently onlineSCQ83 From United States of America, joined Oct 2012, 848 posts, RR: 0
Reply 11, posted (1 year 6 months 2 days 1 hour ago) and read 16594 times:

I flew TAP to EWR earlier this month and they had this safety video http://youtu.be/YfP-KJsX8y8

I found interesting that almost every other passenger was watching the overhead monitors, probably because of the cartoonish style. I bet if this was a "boring" video with real flight attendants most of the passengers wouldn't give a damn and would continue to read magazines, talk to their companions, send last minute messages from their phones or look out of the window.


User currently offline26point2 From United States of America, joined Mar 2010, 810 posts, RR: 0
Reply 12, posted (1 year 6 months 2 days 1 hour ago) and read 16553 times:

Quoting mesaflyguy (Reply 11):
But you do have to hand it to WN for keeping their employees in such high spirits!

Agree. I loathe airline travel but if given the option will always choose SW first. Say what you will about SW but I enjoy the spirit and the employees seem to enjoy their jobs which helps to ease the mood of this grumpy traveller. Can't say I see the see that same spirit on the AA/UA/US set...often a depressing experience.


User currently offlineskycub From , joined Dec 1969, posts, RR:
Reply 13, posted (1 year 6 months 2 days ago) and read 16408 times:

I bet his colleagues just love hearing that.... flight after flight after flight for three or four days.

As a crew member... I think I would rather slit my wrist with a stir stick than listed to that over and over and over.


User currently offlinereadytotaxi From United Kingdom, joined Dec 2006, 3187 posts, RR: 2
Reply 14, posted (1 year 6 months 2 days ago) and read 16358 times:

Quoting ajd1992 (Reply 5):
The important thing is - the people around you could be your downfall. If they don't listen, panic and hesitate, you could die because they don't know what to do. Anything that gets people watching because it's not the "norm" wins in my book

So very true, great response.
Always prefer that aisle seat next to the galley exit.



you don't get a second chance to make a first impression!
User currently offlinemesaflyguy From United States of America, joined Dec 2012, 2937 posts, RR: 4
Reply 15, posted (1 year 6 months 2 days ago) and read 16337 times:
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Quoting skycub (Reply 14):

If I were crew with him I'd love hearing that. It makes it seem like you're not just going through the motions. I'd feel like I had a fun job and I'd be glad to see happy faces in those seats more than anything.



\________(---)________/ :) World's most beautiful aircraft: 757-200, MD-88/90, E-190, A321
User currently offlineAlnessW From United States of America, joined Jun 2010, 618 posts, RR: 1
Reply 16, posted (1 year 6 months 1 day 22 hours ago) and read 16081 times:

Quoting mcdu (Reply 1):
Safety is not a comedy routine. This adds to the impression that WN doesn't take safety seriously.

Cannot be stated enough.


User currently offlinelightsaber From United States of America, joined Jan 2005, 12897 posts, RR: 100
Reply 17, posted (1 year 6 months 1 day 21 hours ago) and read 15653 times:
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I really liked this announcement.

Quoting mcdu (Reply 8):
The best advice for FA's: be professional (professional isn't being arrogant as many think) and be kind.

Why not have fun with it? This announcement had every part of the required protocol and did so in a way that had passengers (like myself) who have ignored dozens of similar announcements. Unless I haven't flown in a while, 'professional' finds me reading something.

Lightsaber



Societies that achieve a critical mass of ideas achieve self sustaining growth; others stagnate.
User currently offlineouboy79 From United States of America, joined Nov 2001, 4567 posts, RR: 23
Reply 18, posted (1 year 6 months 1 day 21 hours ago) and read 15104 times:

Quoting mcdu (Reply 1):
This adds to the impression that WN doesn't take safety seriously.

In response to this...

Quoting mcdu (Reply 8):
Kindness and common sense seems to be lost in air travel.

Thanks for explaining your previous comment. Thankfully kindness and common sense has not been completely lost. Just let us know who you fly for (if you even do) so we can avoid worrying about getting rude and reckless service.  

It's been pointed out before though in this thread, WN's safety record can't be touched by really any other US carrier. That isn't to brag or think WN is better. Heavens knows there is always a bit of luck when it comes to that since machines are made by man whom is filled with faults. However, to suggest WN doesn't take safety seriously is just a jaded biased and unfounded opinion that is bordering on trolling. The extensive in house emergency training and response programs every customer facing employee must go through (every year) is a highlight to how serious it is taken.

Quoting mesaflyguy (Reply 10):
Another entertaining one is Chris(?) from Chicago that turns the beginning announcments into a comedy routine to get everybody laughing.

But you do have to hand it to WN for keeping their employees in such high spirits!

Indeed. I will say that these aren't one very flight or every time these folks work. There are Dallas crew members that will sing and toss in little quips to see if people are listening. Example that comes to mind when it comes to placing the oxygen mask over you mouth first and then over the child traveling with you. If you have more than one, now is a good time to pick which you like better. Little things like that. The information is still be relayed, but other little adlibs keeps everyone on their toes.

Quoting 26point2 (Reply 12):
Agree. I loathe airline travel but if given the option will always choose SW first. Say what you will about SW but I enjoy the spirit and the employees seem to enjoy their jobs which helps to ease the mood of this grumpy traveller. Can't say I see the see that same spirit on the AA/UA/US set...often a depressing experience.

I will say I've had some good ones at AA and F9, but overall share your observations. There isn't an upbeat atmosphere on most of those carriers.

Quoting skycub (Reply 13):

I bet his colleagues just love hearing that.... flight after flight after flight for three or four days.
As a crew member... I think I would rather slit my wrist with a stir stick than listed to that over and over and over.

Well don't work for WN then.  


User currently offlineusairways787 From United States of America, joined Jun 2005, 290 posts, RR: 1
Reply 19, posted (1 year 6 months 1 day 20 hours ago) and read 14864 times:

Quoting mcdu (Reply 1):

That is absolutely the last announcement I would consider the best. Safety is not a comedy routine. This adds to the impression that WN doesn't take safety seriously. In this example the person giving the spiel wants to be the stand up star versus giving the company and more importantly the FAA approved safety announcement.

Finally if WN wants to attract business and international customers this type of announcement will not go over well with them. In fact business folks want to hear less on the PA and foreign customers may not get some of the run together instructions.

There are way too many FA's that are bored with their job and and decide to venture too far outside the bounds of their company SOP's to in bore themselves. If you don't want to do it the way the company and the FAA approved then find another job.

C'mon man, lighten up. The message was received, and people seemed to enjoy it, they also participated. Not everything in aviation needs to be boring, and routine. I assure you, every airline, and the people who work there take safety very seriously. This video is so popular, that it has been passed many times. If the FAA would have/had an issue with it, I'm sure they would have said something.

US787



"Pre departure walk around complete, all doors closed, ready for pushback"
User currently offlineAlnessW From United States of America, joined Jun 2010, 618 posts, RR: 1
Reply 20, posted (1 year 6 months 1 day 20 hours ago) and read 14148 times:

Quoting ouboy79 (Reply 24):
Can't say I see the see that same spirit on the AA/UA/US set...often a depressing experience.

I will say I've had some good ones at AA and F9, but overall share your observations. There isn't an upbeat atmosphere on most of those carriers.

Ouch... I've flown all of the airlines you both mention, and never once had a bad experience.

Quoting ouboy79 (Reply 24):
There are Dallas crew members that will sing and toss in little quips to see if people are listening. Example that comes to mind when it comes to placing the oxygen mask over you mouth first and then over the child traveling with you. If you have more than one, now is a good time to pick which you like better. Little things like that.

You're absolutely entitled to your own opinion, but I for one do not think it's professional to make jokes during safety instructions. Not just for WN, but for any airline.

Quoting usairways787 (Reply 25):
Not everything in aviation needs to be boring, and routine.

Do you mean to say that "routine" always equals "boring"?


User currently offlineDariusBieber From United States of America, joined Oct 2009, 196 posts, RR: 0
Reply 21, posted (1 year 6 months 1 day 19 hours ago) and read 14051 times:

Don't forget this classic:

https://www.youtube.com/watch?v=9ta9ltJGxjk

[Edited 2013-01-27 15:23:07]


Darius Bieber
User currently offlinedcajet From United States of America, joined Aug 2004, 422 posts, RR: 4
Reply 22, posted (1 year 6 months 1 day 19 hours ago) and read 13333 times:

Quoting mcdu (Reply 1):

That is absolutely the last announcement I would consider the best. Safety is not a comedy routine.

You surely must work for United!

   



"Unattended children will be given espresso and a free kitten"
User currently offlinePassedV1 From United States of America, joined Oct 2012, 220 posts, RR: 0
Reply 23, posted (1 year 6 months 1 day 19 hours ago) and read 13211 times:

Quoting ouboy79 (Reply 24):
It's been pointed out before though in this thread, WN's safety record can't be touched by really any other US carrier.

How about Hawaiian...never had a fatal accident(including people on the ground)...ever...in 80+ years. That is far more impressive to me.


To emphasize/expand what has already been stated here several times...

1. This was NOT the safety announcement.

2. It is more important that people actually listen to the safety announcement then it is to have a "professional sounding" safety announcement that nobody listens to. I can't tell you what year I moved to Washington without doing some mental gymnastics, but thanks to some elementary school teacher many many years ago teaching me a song, I can still tell you that "in fourteen-hundred and ninety-two Columbus sailed the ocean blue"

3. If something is in your manual it only becomes regulatory to you and YOUR airline. Another airline could have a completely different manual. If your manual requires you to stick to a verbatim script, it is because some manager at your airline decided that that was how it was to be done at YOUR airline.

All the actual regulations say about the safety briefing is...(i've taken out some non-applicable legalise)

14CFR121.571 Briefing passengers before takeoff.

(a) Each certificate holder...shall insure that all passengers are orally briefed...

(1) Before each takeoff, on each of the following:

(i) Smoking. No Smoking allowed...and the Federal Aviation Regulations require passenger compliance with the lighted passenger information signs, posted placards... and crewmember instructions with regard to these items. The briefing shall also include a statement that Federal law prohibits tampering with, disabling, or destroying any smoke detector in an airplane lavatory; smoking in lavatories; and, when applicable, smoking in passenger compartments.

(ii) The location of emergency exits.

(iii) The use of safety belts, including instructions on how to fasten and unfasten the safety belts. Each passenger shall be briefed on when, where, and under what conditions the safety belt must be fastened about that passenger. This briefing shall include a statement that the Federal Aviation Regulations require passenger compliance with lighted passenger information signs and crewmember instructions concerning the use of safety belts.

(iv) The location and use of any required emergency flotation means.


That's it...it doesn't say that the crew-member must stick to a script...nor sound like the adults do in the Peanuts cartoons.

[Edited 2013-01-27 16:32:30]

[Edited 2013-01-27 16:38:48]

User currently offlinedocchaos From United States of America, joined Aug 2004, 84 posts, RR: 0
Reply 24, posted (1 year 6 months 1 day 18 hours ago) and read 13156 times:

Here are a few of my favorites that I have heard while flying -
Upon landing in CVG on an Atlanitc Coast 328Jet "We would like to thank you for choosing Delta Connection. (You start to hear passengers unbuckling ) We ask that you remain seated with seat belts fastened until we reach the gate. In the history of Delta Connection, no customer has ever reached the gate before the aircraft."

And Leaving LAS on a Delta A320 - "The main cabin door has closed. All electronic devices must be turned off at this time. According to our onboard electronics detector, I would ask the customers in row 4, 7, 9, 13, 18, and 21 to please turn off their cellphones or computers at this time. "
Loved that one. I was seated in Row 1 (NRSA) with my wife, and she leans over and asks "They really have one of those?" I chuckled and said "no, just a fun announcement.". The FA who was making heard her and my response and gave us the "shhh" finger over his mouth and smiled.

I don't fly too often, but love little things like this. Makes flying a little more bearable. I wish more airlines would try to make flying fun.

[Edited 2013-01-27 16:21:10]

25 EK413 : Great announcement... I've seen it once or twice before and don't mind watching it over again... I'm glad 99% see the humour side of it and didn't get
26 AlnessW : Do you not enjoy flying?
27 hz747300 : I second that. I fly for business, not in the US anymore, but anytime some humor is injected into the announcement, it's better and in fact, I'm prob
28 btfarrwm : It was a safety announcement that totally overlooked safety. The passengers know how to pay for drinks, but nothing about how to evacuate the aircraft
29 Maverick623 : Most airlines have gone out of their way to make flying the most miserable experience one can endure. Endless fees, long lines, cramped seats, no sna
30 iFlyLOTs : No it wasn't, it was just an informative announcement about the flight. Are you kidding me right now? Only lip service to safety? Because a flight at
31 tjcab : agreed 100%. Just pass the d-mn info over w/o the spiel! I I'm not a fan of WN anyways.
32 Post contains images mesaflyguy : I was flying from JFK to RSW on Delta on Jan 18th and before we left that gate, the flight attendant (who seemed mean and robotic at the beginning) s
33 Post contains images AlnessW : I agree with you both. Wait... This is airliners.net, aren't we all here because we love flying? Or am I missing something?
34 WNCrew : I've provided information refuting several posters assertions that the "FAA" looks down on the manner in which WN allows it's FA to deliver informatio
35 boeing773ER : How isn't WN safe? Did you ever look at their list of accidents and incidents? There was only one time when people died because of Southwest's malpra
36 WN787 : GREAT POINT! As a student of aviation, I can tell you I learned the basics of how a combustion engine works by listening to an excellent professor go
37 2008matt : I love it! Way better than Easyjet's pre recorded rubbish that sounds like a nice man telling a five year old a bedtime story.
38 Post contains links neutrino : Some folks on here should not be uptight over light entertainment with the standard announcements/briefings. The CebuPacific gals are certainly eye-ca
39 Post contains images 777jaah : Best FA announcement I've heard. I've flown with WN only twice, and both times, the FAs made us laugh with the announcements, it makes you feel relaxe
40 a320fan : The WN announcement was't even the safety brief. It was the welcome on-board announcement providing the details of the flight. This, While entertainin
41 mcdu : So we agree that the WN announcement was NOT professional in its nature? The regs are for what is required to be said. The company FA manual most lik
42 Post contains images ouboy79 : When you call Boost Mobile, their CSRs are trained to answer the call "Whats up?". With WN employees are encouraged to maintain a fun loving environm
43 Post contains images lightsaber : This announcement has nothing to do with safety other than meeting the requirements of information told to passengers. The FAs know how to evactuate a
44 Post contains images mesaflyguy : LOL I love that! The only problem is....with those girls, it was the safety demo I was paying attention to, if ya know what I mean!
45 mcdu : If you go back and re read what I posted earlier I don't think being professional means having a sour attitude. In fact my own feeling is that FA's s
46 toobz : I can see both sides. I've flown SWA and they took very good care of me as a nonrever for another airline. I like them just fine. That was a bit too m
47 Maverick623 : You may have not seen WNCrew's posts, as they seem to have been deleted, but here's one that survived: So will you finally stop saying that this isn'
48 Post contains images dc9northwest : Yeah, Air Namibia's great, innit? Nice. DL Connection (Pinnacle?) CR9: "Whoever unbuckles his or her belt first gets to stay and help us clean the pl
49 WNCrew : Per our FAA-Approved Flight Attendant Manual: "All of the following information must be provided to Customers. You may use these words or choose your
50 lewis : I also love driving but my love for driving is not something that crosses my mind when I am stuck in traffic on the freeway for example.
51 AlnessW : ... No, professional doesn't necessarily mean somber, stuck up, or stale. Yes, some big "clean-up duty" was recently done on this thread... What is t
52 kkephart13 : This is awesome! Give the guy some major points. How many of you actually listen to the FA's safety announcements?? This would cause me to listen... A
53 Post contains images EA CO AS : I agree; I find it unprofessional and tacky. No one is saying WN doesn't take safety seriously, however it's a valid argument that treating what has
54 ouboy79 : Did you bother to read the thread? That claim has been made a couple times. Or they could also get the opinion that WN isn't completely stuck up and
55 Post contains images AlnessW : I sure do. You should, too. So do I, but what you say below doesn't exactly agree with that statement: Do you find WN unprofessional, or not?
56 Maverick623 : Did you read what he said? "That announcement was unprofessional" is not the same as saying "The airline is unprofessional".
57 mesaflyguy : At this point, we get it. You don't like it and, I may just be speculating here, but you seem to not care very much for WN. Now it's just starting to
58 AlnessW : ...OK, so maybe I have hammered on this for too long and to the point where you're probably not interested in listening to me anymore. You're right,
59 777ER : I personally can't stand the normal in-flight safety briefing from airlines like UA and US. To me they are dull and boring and if your really tired...
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