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Mythbusters Shows Most Airlines Board Wrong(video)  
User currently offlineabrown532 From UK - Northern Ireland, joined Feb 2008, 152 posts, RR: 0
Posted (1 year 6 months 4 weeks 1 day 20 hours ago) and read 25843 times:

Part 1 - http://youtu.be/AgaFYpuYPXg

Part 2 - http://youtu.be/HTDL_LuIMjU

Part 3 - http://youtu.be/JNYebtlaMXU

A fascinating look at how most Airlines board their aircraft in the most inefficient way possible, certainly very interested to know how this could impact turnaround times if implemented.

57 replies: All unread, showing first 25:
 
User currently offlineUnited1 From United States of America, joined Oct 2003, 5939 posts, RR: 9
Reply 1, posted (1 year 6 months 4 weeks 1 day 20 hours ago) and read 25783 times:

Quoting abrown532 (Thread starter):
certainly very interested to know how this could impact turnaround times if implemented.

Worth noting that UA uses has used a modified version of Wilma for years....they tried the board by row method for a short while after the CO merger and found it added quite a bit of time to the process so they switched back to Wilma.



Semper Fi - PowerPoint makes us stupid.
User currently offlineCXfirst From Norway, joined Jan 2007, 3061 posts, RR: 1
Reply 2, posted (1 year 6 months 4 weeks 1 day 19 hours ago) and read 25551 times:

Quoting United1 (Reply 1):
Worth noting that UA uses has used a modified version of Wilma for years

How have customers that travel in groups reacted to this method? Do they board separately even if they travel in the same row, or does UA cater for this?

That to me seems like the biggest problem with the best results that mythbusters came up with. I'm sure customer satisfaction would fall drastically when some of the travellers were in groups or families without infants (so likely not to preboard) and they are forced to board separately. Even if they do allow families and groups to board at the same time in a modified WILMA, I would suspect there would be some confusion also making satisfaction fall.

If every flight left with passengers travelling on their own, then things would be easy, but in the real world that doesn't happen, and it changes for every flight. Mythbusters did nothing to cater for that.

Furthermore, having people board by specific seat numbers (as in pyramid) or by seat letters (WILMA) is easy in a test environment. But add in factors of people not listening closely to announcements, coming to gate midway through boarding (so didn't hear announcement), not caring about instructions, and boarding agents not following through with procedures (allowing anyone to board), causes a lot of problems. Complicate something like boarding too much and it will become a pain.

-CXfirst



From Norway, live in Australia
User currently offlinerampart From United States of America, joined Aug 2005, 3127 posts, RR: 6
Reply 3, posted (1 year 6 months 4 weeks 1 day 19 hours ago) and read 25502 times:

Quoting United1 (Reply 1):
Worth noting that UA uses has used a modified version of Wilma for years....they tried the board by row method for a short while after the CO merger and found it added quite a bit of time to the process so they switched back to Wilma.

So have they discontinued it? Or is it modified beyond recognition? Because my recent boardings on UA have been nothing like WILMA. Holding a window seat near the rear, I should have boarded first (non-First-Class) group, and instead boarded last. The only way I could describe the current boarding method, or at least assigning of groups, is "random", which may actually work to some extent. I used o have a strategy of preferring rear-ward window seats because I I'd have a better chance of a cargo bin space and a window seat. Now the opposite turns out.

WILMA doesn't work well for families wanting to board together. On the other hand, neither does boarding families first, because the idea is to minimize the time children have to wait in a chaotic, non-moving vehicle. In my opinion.

"Reverse pyramid" seems like a more plausible solution, of the ones they tested.

-Rampart


User currently offlineairbazar From United States of America, joined Sep 2003, 8321 posts, RR: 10
Reply 4, posted (1 year 6 months 4 weeks 1 day 19 hours ago) and read 25450 times:

Quoting abrown532 (Thread starter):
A fascinating look at how most Airlines board their aircraft in the most inefficient way possible, certainly very interested to know how this could impact turnaround times if implemented.

2 things:
1) For most airlines quick turnaround times are not that relevant.
2) As crazy as this might seem, customer satisfaction is an important factor and these math algorithms don't take into consideration human behavior.


User currently offlineCrimsonNL From Netherlands, joined Dec 2007, 1862 posts, RR: 42
Reply 5, posted (1 year 6 months 4 weeks 1 day 19 hours ago) and read 25442 times:
AIRLINERS.NET CREW
CHAT OPERATOR

Very interesting! I was familiar with all options but it was very informative to see it in action with some statistics. At AMS we usually need 20-25 minutes to board your average 180 seater, I can only imagine the amount of time savings if one of these other methods would be introduced.

I loved how they introduced the stupid passenger behavior to keep it real, like the in-aisle coat-folder!

Martijn



Nothing's worse then flying the same registration twice, except flying it 4 times..
User currently offlinealoges From Germany, joined Jan 2006, 8706 posts, RR: 43
Reply 6, posted (1 year 6 months 4 weeks 1 day 19 hours ago) and read 25367 times:

Quoting United1 (Reply 1):
they switched back to Wilma

Isn't it "reversed pyramid", i.e. zones, on UA?

FWIW, that's the system I like the best... unsurprisingly, considering the Mythbusters test result. Zones also make it easy to allow FFs to board sooner than their seat assignments would usually allow.

[Edited 2013-02-03 05:56:54]


Walk together, talk together all ye peoples of the earth. Then, and only then, shall ye have peace.
User currently offlineabrown532 From UK - Northern Ireland, joined Feb 2008, 152 posts, RR: 0
Reply 7, posted (1 year 6 months 4 weeks 1 day 18 hours ago) and read 24787 times:

Customer satisfaction is an issue to bear in mind, however, when discussing splitting people up for boarding, groups of people will have spend maybe 2-3 hours in the airport together as well as sitting together on the aircraft. This makes me think that groups would not be too bothered about splitting for 10/20 minutes or so to board the aircraft.

User currently offlineDahlgardo From Denmark, joined Sep 2004, 129 posts, RR: 0
Reply 8, posted (1 year 6 months 4 weeks 1 day 17 hours ago) and read 24571 times:

If only some pax would start using common sense when boarding, boarding time would drop considerably.
Many people make an effort to stand as long time as possible in the aisle, and there by blocking the path of others.
I see that every time I fly, and it always amazes me.



Nothing to say
User currently offlinegoldenargosy From United States of America, joined Jun 2005, 124 posts, RR: 0
Reply 9, posted (1 year 6 months 4 weeks 1 day 17 hours ago) and read 24514 times:

From what I can tell, they left out priority boarding based on FF status. This is a real-life control element that would effect timing and satisfaction.

User currently offlineOA260 From Ireland, joined Nov 2006, 26953 posts, RR: 58
Reply 10, posted (1 year 6 months 4 weeks 1 day 17 hours ago) and read 24241 times:

Quoting goldenargosy (Reply 9):
From what I can tell, they left out priority boarding based on FF status. This is a real-life control element that would effect timing and satisfaction.

Exacty . On most of the examples above this would no doubt add onto the time it took to board. Having Windows/Middles/Aisles is my favourite but what if 20-30 FF were already boarded with random middles ,windows etc... it would defeat the purpose. It may still be quicker than the current systems though. I guess it would take a few airlines to test it in real life operations for 6 months. The big issue is I personally would not want to leave my travelling companion if I had a window and they had an aisle. I guess with FF priority boarding applying to both card holder and companion this would not be an issue for me as I have status with all major alliances but I can see it bothering me and others if I/they did not.


User currently offlineBD338 From United States of America, joined Jul 2010, 703 posts, RR: 0
Reply 11, posted (1 year 6 months 4 weeks 1 day 16 hours ago) and read 24087 times:

when some airlines have so many zones for; pre-board, first class, FF, credit card holders etc. etc. an inefficient boarding process is a near guarantee. Half the aircraft or more can be seated and with the CC holders in particular not getting preferred seating then they can be anywhere on the aircraft (and carryons in overheads often nowhere near them). Result? later boarders are asking people to get up and let them get to their seat etc.

NW (and IIRC correctly KL might still do this) had a great system in their latter days, FC, FF and then general boarding. Three groups (was there any more?), real simple and it seemed to work very well.


User currently offlineYYZYYT From Canada, joined Apr 2005, 948 posts, RR: 0
Reply 12, posted (1 year 6 months 4 weeks 1 day 16 hours ago) and read 24087 times:

Quoting abrown532 (Reply 7):
Customer satisfaction is an issue to bear in mind, however, when discussing splitting people up for boarding, groups of people will have spend maybe 2-3 hours in the airport together as well as sitting together on the aircraft. This makes me think that groups would not be too bothered about splitting for 10/20 minutes or so to board the aircraft.

Won't work with kids that don't pre-board... can't tell an eight year old "go with that group of grown ups and find your seat, mummy and daddy will find you on board in 19 minutes".

Can someone in the industry tell me, is slow passenger loading a real problem at all? Given all that needs to be one to turn a flight... I can think of the number of reasons I hear announced for delays as flights are being boarded,"waiting for connecting passengers" or "loading baggage". I'm sure passengers who show up late are also a problem...


User currently offlineLTBEWR From United States of America, joined Jan 2004, 13091 posts, RR: 12
Reply 13, posted (1 year 6 months 4 weeks 1 day 16 hours ago) and read 23913 times:

The real problem with how to get people on an aircraft is all the stuff they are bringing on. Many with large carry ons or of large size, want priority to get 1st dibs for the overhead compartment space. That has become especially worse with bag fees being imposed.

User currently offlinejetMarc From United States of America, joined Aug 2003, 551 posts, RR: 2
Reply 14, posted (1 year 6 months 4 weeks 1 day 16 hours ago) and read 23754 times:

There are still a few things they hadn't considered... most of the time, 150 passengers aren't waiting at the gate, ready and eager to board. Also, nobody was complaining or trying to switch seat assignments, what about car seats and gate checks, on-time departures, runners, was the crew actively helping in the aisle, wheelchairs, etc...

While WILMA seemed to work, there is the issue of preboarding elite groups and splitting those traveling together...

I like Frontier's idea of preboarding passengers that will not be using the overhead bin space, so they can just board, sit down, and remain out of the way. This study apparently claims the #1 issue of boarding slow down is aisle seat passengers having to let other passengers into their row. The real issue is massive carry-on bags. These days, it seems every person owns a roll-aboard, packed to the gills, along with many other bags, a coat, a phone, lunch, and coffee in hand - nobody has enough hands to board quickly and efficiently.

I personally think TSA needs to be more proactive in the carry-on baggage issue which would significantly assist in boarding. If they can limit the amount and size of liquids, they can also monitor the amount and size of baggage introduced into the sterile area. They need to conform the size of the x-ray scanner to the FAA size requirements for baggage. ie - TPA has a hinged flap with a hole to control the size of the carry-ons that can fit through it, but can be lifted up for a stroller to be scanned)... This way, if the bag doesnt meet FAA size requirements, it can't be x-ray, if it can't be x-rayed, then it doesn't make it to the gate or onboard.



"Sucka, I'm gonna send you out on Knuckle Airlines. Fist Class!!" ~ Mr. T
User currently offlineDL WIDGET HEAD From United States of America, joined Apr 2000, 2092 posts, RR: 5
Reply 15, posted (1 year 6 months 4 weeks 1 day 16 hours ago) and read 23686 times:

Quoting BD338 (Reply 11):
NW (and IIRC correctly KL might still do this) had a great system in their latter days, FC, FF and then general boarding. Three groups (was there any more?), real simple and it seemed to work very well.

After seeing this method in action several times, I rather liked it. Of course, the general boarding call was a bit chaotic for the first few minutes but soon became manageable. Every time I witnessed this method being used, the A/C (no matter what size) seemed to be completely boarded about 15 minutes early not including last minute stragglers. Maybe the airlines are over thinking the boarding process. I think maybe airlines should go back to this simple, effective method: FC, FF, then general boarding.


User currently offlinethreepoint From Canada, joined Oct 2005, 2130 posts, RR: 9
Reply 16, posted (1 year 6 months 4 weeks 1 day 15 hours ago) and read 23334 times:

Quoting DL WIDGET HEAD (Reply 15):
I think maybe airlines should go back to this simple, effective method: FC, FF, then general boarding.

That's essentially how AC does it (with a few additions):

1. Require everybody to be at gate 30 mins prior to departure.
2. 5 mins prior to departure, gate agent lifts microphone to mouth. Instant Pavlovian response of passengers sliding towards gate, even before she utters her first "At this time...".
3. Welcome statement in two languages, first passengers begin to jostle, about 50 Elite and Super Elite travelers appear as if by magic.
4. "Anybody traveling with kids or requires assistance": Cue image of mother with a stroller and infant in arms being cut off by family with a pair of 10-yr old kids in headphones that are more agile than almost everybody else on board. First display of gate agent ignoring the intent of the boarding courtesies. Technically, yes these are children, but...
5. "We invite our Executive Class, Elite, Super Elite, Star Gold passengers..." If in YYZ, YVR, YYC or YUL, this is 3/4 of the people in the lounge, or so it seems. But this still doesn't prevent the legions of gate lice crowding the front of the gate so as to make it difficult for the priority boarders to access the lane. Several non-status passengers get through, as the gate agents enforce this sporadically.
6. "This is a general boarding announcement": an irrelevant, unheard statement as everybody by now has either jostled, cheated or snuck their way onto the jetway, or are still trying in vain to merge four or five snaking lines into two lanes at the gate itself. Any common courtesy that might be displayed on the street is absent here, as roll-aboards clip ankles, passengers step in front of the queue and people wrestle with finding their boarding pass among their jacket, purse, laptop case, suitcase and general cloth bag filled with Godknowswhat.
7. "This is the final call for flight blah blah blah..." An announcement that will be followed by at least two more final calls.



The nice thing about a mistake is the pleasure it gives others.
User currently offlineabrown532 From UK - Northern Ireland, joined Feb 2008, 152 posts, RR: 0
Reply 17, posted (1 year 6 months 4 weeks 1 day 14 hours ago) and read 22978 times:

From my interpretation the current United style of using WILMA is good enough, but also depends on the business model, whether it is full service or low cost...

User currently offlineikramerica From United States of America, joined May 2005, 21515 posts, RR: 60
Reply 18, posted (1 year 6 months 4 weeks 1 day 13 hours ago) and read 22541 times:

Quoting airbazar (Reply 4):
2 things:
1) For most airlines quick turnaround times are not that relevant.
2) As crazy as this might seem, customer satisfaction is an important factor and these math algorithms don't take into consideration human behavior.

1. For international flights, no. For US domestic flights, yes. Also for delayed flights, where they want to get you on fast to limit the delay.
2. Very true. It's one thing to study humans ready to take a test, it's another to try to impose a system on a dynamic group of 150 people who don't listen, don't all arrive at once, don't understand english well, don't all get around very well, etc.

Quoting abrown532 (Reply 7):
Customer satisfaction is an issue to bear in mind, however, when discussing splitting people up for boarding, groups of people will have spend maybe 2-3 hours in the airport together as well as sitting together on the aircraft. This makes me think that groups would not be too bothered about splitting for 10/20 minutes or so to board the aircraft.

Groups don't slow things down though. It would take longer for a group to board split up. Groups often switch seats once on board, share space in carry-ons, etc. When a group boards together, you often have one person who gets in first while other lifts things into the overhead and passes items to people, etc. Split this dynamic up, and it could take longer.

Quoting jetMarc (Reply 14):
This study apparently claims the #1 issue of boarding slow down is aisle seat passengers having to let other passengers into their row. The real issue is massive carry-on bags. These days, it seems every person owns a roll-aboard, packed to the gills, along with many other bags, a coat, a phone, lunch, and coffee in hand - nobody has enough hands to board quickly and efficiently.

Why do pax take the full carry-on? Because airlines started charging for luggage. Why did customers start bringing their own food aboard? Because airlines stopped offering food for free and often not even for sale depending on the flight length. And are customers supposed to check their coats, too? Way back in the day F/As would help ALL customers stow hats and coats, but those days are long gone.

Basically, what you are griping about has been caused by the airlines cutting their service to the bone. If they are getting slow turn times because of it, they need to decide which is more valuable.
1. ancillary revenue
2. shorter block times
3. better OTP

My guess is that they have already determined #1 is most important to them.

Quoting jetMarc (Reply 14):
I personally think TSA needs to be more proactive in the carry-on baggage issue which would significantly assist in boarding. If they can limit the amount and size of liquids, they can also monitor the amount and size of baggage introduced into the sterile area.

You really want to give the TSA more control? More discretion on what can and can't be done, with the result of an argument arrest? Back in the days of private security, some airports tried the plastic "hole in the wall" method on the baggage scanners. Problem was they often didn't allow bags that should fit to fit, and it caused customers to MISS FLIGHTS because they had to go back to the counter to check bags. By doing a gate check for oversized bags, nobody misses the flight...



Of all the things to worry about... the Wookie has no pants.
User currently offlineikramerica From United States of America, joined May 2005, 21515 posts, RR: 60
Reply 19, posted (1 year 6 months 4 weeks 1 day 13 hours ago) and read 22240 times:

BTW, what airlines still board back to front?

Most are doing some kind of zoning, which is a way to also allow for FFs to board at will, and keep groups together. It's pretty clear that this method has a high satisfaction rating, a relatively fast speed, is not confusing to people, etc.

And I think it might be why WN switched to calling groups. Sure, they don't assign seats because they know that unnassigned is fastest, but they also know people complain about the cattle call. So they gave a false sense of "order" by creating groups, and made a challenge for customers to assure a decent seat not by getting to the airport 2 hours early (which creates overcrowding of their terminals), but by checking in as early as possible, which helps with revenue management. Seems like a win win win for WN...



Of all the things to worry about... the Wookie has no pants.
User currently offlineexFWAOONW From United States of America, joined Nov 2009, 404 posts, RR: 0
Reply 20, posted (1 year 6 months 4 weeks 1 day 12 hours ago) and read 20703 times:

Quoting BD338 (Reply 11):
NW (and IIRC correctly KL might still do this) had a great system in their latter days, FC, FF and then general boarding. Three groups (was there any more?), real simple and it seemed to work very well.

We also had "those in need of assistance" i.e. with infants, wheelchairs, etc board after first class. When you were the only person working the gate, it allowed the F/A time to serve the first class pax while you assisted the specials. General boarding was by rows, if needed. Most of the time it isn't. If time was tight, and you did a good job of explaining it, it seemed to go faster.



Is just me, or is flying not as much fun anymore?
User currently offlineqqflyboy From United States of America, joined Oct 2003, 2278 posts, RR: 13
Reply 21, posted (1 year 6 months 4 weeks 1 day 12 hours ago) and read 20536 times:

American in the last few years implemented a boarding system that randomly assigns group numbers to passengers at check-in. This gives the efficiency the random boarding process in the Mythbusters video claims, but improves on the poor satisfaction rating because it isn't a free-for-all. Passengers get a sense of order because of the group numbers, even those group numbers were randomly assigned.


The views expressed are mine alone and do not necessarily reflect my employer’s views.
User currently offlinecosyr From United States of America, joined Jul 2012, 391 posts, RR: 0
Reply 22, posted (1 year 6 months 4 weeks 1 day 12 hours ago) and read 20199 times:

On my last dozen or so United flights, there have been so many Elite groups, credit card members and military/small children, that maybe less than half the plane was left for any kind of boarding technique. Then factor in people who board with companions, not in the perfect pyramid, and some people who don't board at their first opportunity, and the variables grow so much that I do not believe their is a perfect method. Every flight is going to have different variables.

The biggest concern I see is structure and discipline. By that I mean, is it better for gate agents to lay down the law, and keep repeating that you cannot board before called, or keep things pleasant and flowing, by discreetly ignoring the jerks who can't listen?


User currently offlinejayunited From United States of America, joined Jan 2013, 926 posts, RR: 2
Reply 23, posted (1 year 6 months 4 weeks 1 day 11 hours ago) and read 18660 times:

United is going back to the version of WILMA we use to use before CO management changed it to the current boarding process. One of the changes customers will notice once it is fully redeployed is families traveling together will be able to board at the same time together with the person who has the lowest group number. So if a family of 3 is traveling together they would all be able to board with group 3 which would be the window group.

But the real reason why it now takes so long to board any aircraft here in the US is because most airlines charge people to check their bag which forces a lot of people to stuff everything they need into 1 or 2 carry-on's which in most cases then get stuck when the person tries to stuffed it into the overhead bins. Before the airlines started charging people to check their bags the boarding process went smoothly and was fast. But I think we all know check bag fees are not going away.


User currently offlinethreepoint From Canada, joined Oct 2005, 2130 posts, RR: 9
Reply 24, posted (1 year 6 months 4 weeks 1 day 10 hours ago) and read 18244 times:

Quoting cosyr (Reply 22):
is it better for gate agents to lay down the law, and keep repeating that you cannot board before called, or keep things pleasant and flowing, by discreetly ignoring the jerks who can't listen?

I honestly think the flow would be improved if the order were executed as designed. In my observation, it's a very small number of disorganized travelers that create the longest backlogs in an airplane aisle, much like traffic on the highways.
Frequent travelers tend to get settled in their seats much quicker than those fro whom flying is an infrequent experience.

Plus, there's the principle of enabling jerks who can't listen...



The nice thing about a mistake is the pleasure it gives others.
25 Post contains images OA260 : Hmm on the flip side they can also be the most annoying. Some tend to think because they fly all the time they own the aircraft. Taking ages in the a
26 brilondon : As a FF, I am not going to be disappointed if I don't get on board first, I prefer to be one of the last people to board. If I am travelling in F or B
27 Braybuddy : Ryanair have got it right all along so! They've been claiming for years that unassigned seating gives them the fastest turnaround times.
28 abrown532 : It does seem that Ryanair have got it right, mainly because it would more suit their low cost business model of fast turnarounds...May not be so rele
29 cschleic : No way! They shouldn't have any say in it. Imagine what would happen. Pre-TSA, security screening often was outsourced by particular airlines in a pa
30 exFWAOONW : It's kinda hard to do that when the gate agent is the only employee to lay eyes on the pax in this brave new world of non-contact pax svc.
31 Post contains images United1 : The boarding process looks something like this: Elites/Early Boarding First Zone: Window seats and everyone on their reservation Second Zone: Middle
32 lightsaber : I'm amused this 'test' didn't do the 'stagged cattle call.' In my opinion that would work best. However, F9 doing by those without bags seems wise. Ge
33 Post contains images HorizonGirl : This is one of the best posts I've ever read. Gave me a laugh because it's so bang on. I have seen this video, and I don't believe it reflects real l
34 JoeCanuck : What they could never duplicate is the real 'everybody out for themselves' mentality of boarding passengers. From the complete inability of some to un
35 cschleic : Exactly. When Southwest tested various methods, IIRC more than once, they concluded the cattle call was the fastest, didn't they? Sure seems to be wh
36 btfarrwm : All of this assumes that passenger boarding is the only variable that limits how quickly a plane can leave the gate. What good does it do to have all
37 jetMarc : I actually wasn't griping about anything, sir. I was simply providing my own observation. I work for an airline that doesn't charge for bags, yet pas
38 ikramerica : Quote: "These days, it seems every person owns a roll-aboard, packed to the gills, along with many other bags, a coat, a phone, lunch, and coffee in
39 OC2DC : I'm sorry, but I would much rather take longer to get to my assigned seat than be shoved onto a Southwest flight. You can keep your cattle car.... Als
40 lhcabincrew : hey @ all! this discussion turned out to be very interesting for me. i work for a legacy carrier on long haul flights. boarding an aircraft takes some
41 Antoniemey : With the exception of an irregular situation (such as the fueler arriving late to the gate or a bag arriving late from screening or off another fligh
42 Post contains images CXfirst : Here is an idea. What if Ryanair purposely overbooks flights be a couple passengers, and lets the passengers know it. Now, they let them board, and b
43 rampart : Well, it's not working, or it's ignored, or... THAT'S the problem. Your airline is not following WILMA because of the elites. -Rampart
44 usa330300 : These "Mythbusters" are a couple of pot smoking remnants of the '60's. Would not take anything they say with any seriousness.
45 YYZYYT : I know how to better emulate the real mentality at boarding time: tell the subjects that the first 50% seated will receive $20 each... that should cr
46 cschleic : I don't know. On all the Southwest flights I've flown, it seems the front aisles are filled first....but these probably are A levels. Then people ten
47 aklrno : I've also noticed that a lot of people go right to the back. A mystery to me unless they need to be close to the lav. Frequently its kids who want to
48 Post contains images lightsaber : I'm surprised they didn't go into people who have a seat and must go to the back to find over-head bin space and then swim against the tide. I'd also
49 ikramerica : Both theaters that we attend in town have assigned seats. It's a better experience there, too. If you know in advance where seats are available, you
50 PDX88 : All those descriptions, in my opinion, are exactly NOT what WN's boarding system is like. Having to check in as early as possible, board as early as
51 Antoniemey : Have you ever WATCHED Mythbusters?
52 N766UA : LOL what a coincidence, I can't take anything you say seriously either! Pretty sure Jamie and Adam were like... 2... in the 60's.
53 rampart : For me, it's a habit for a couple reasons. Once, I read that the rear of the plane was safer in a crash. Don't confuse me with the facts, I just do i
54 ckfred : Any sort of boarding algorithm goes out the window with a lot of FFs. I was once on an AA flight from ORD to DFW. You can imagine how many elites ther
55 vegas005 : As an elite status on a number of alliances I had the displeasure to use Southwest on a SFO-LAS leg last week. Cattle call would be an understatement.
56 nycdave : Should have introduced some elements to provide a better simulation... Offer the "gate agent" $100 prize... which goes down by $5 for each minute spen
57 bond007 : The only one true is checking in early, if you are not A-list, or early bird ... hardly stressful! Once you are checked in, that's it - just line up
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