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Announcement From F9 Feb 5, 2013  
User currently offlineMSYtristar From , joined Dec 1969, posts, RR:
Posted (1 year 10 months 2 weeks 3 days 19 hours ago) and read 15372 times:

I've seen a few of my F9 friends on Facebook post about wishing their co-workers well and such due to the pending announcement today. Some people are saying they hear it's not good news. Anyone know what's up? Hoping for the best as I know a bunch of great people at that airline.

158 replies: All unread, showing first 25:
 
User currently offlineSocalApproach From United States of America, joined Feb 2013, 128 posts, RR: 0
Reply 1, posted (1 year 10 months 2 weeks 3 days 15 hours ago) and read 14577 times:

I'm going with its nothing...because with F9 it honestly never is.

Going with the rumors its a new animal debute...

Unless with this new lcc strategy NK has something to do with the news   


User currently offlinecotparampguy From United States of America, joined Jul 2008, 228 posts, RR: 0
Reply 2, posted (1 year 10 months 2 weeks 3 days 15 hours ago) and read 14494 times:

I just read that they are outsourcing every station except DEN. Sad.

User currently offlinetsra From United States of America, joined Feb 2007, 218 posts, RR: 0
Reply 3, posted (1 year 10 months 2 weeks 3 days 15 hours ago) and read 14496 times:

They are outsoursing all outstations.

User currently offlinedabpit From United States of America, joined May 2012, 128 posts, RR: 0
Reply 4, posted (1 year 10 months 2 weeks 3 days 15 hours ago) and read 14378 times:
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anyone have the link to the article?


Carpe Diem
User currently offlineMSYtristar From , joined Dec 1969, posts, RR:
Reply 5, posted (1 year 10 months 2 weeks 3 days 15 hours ago) and read 14375 times:

I just verified this info from a former colleague in one of the stations. Said they found out today. Crazy.

User currently offlinedabpit From United States of America, joined May 2012, 128 posts, RR: 0
Reply 6, posted (1 year 10 months 2 weeks 3 days 15 hours ago) and read 14203 times:
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That is sad. Business is Business but not every decision is a good one. What is going to happen to all the workers?
I think customer service will suffer greatly.



Carpe Diem
User currently offlineSocalApproach From United States of America, joined Feb 2013, 128 posts, RR: 0
Reply 7, posted (1 year 10 months 2 weeks 3 days 15 hours ago) and read 14207 times:

wow boy was I wrong and underestimated this.

F9 was just hiring for the city I live in too. Their turnover rate is pretty bad here and most wanted to get out and on board with any other airline here. But the seasoned employees obviously weren't leaving with the seniority they have. When does this come into effect? I would like to know how long I have to swing by and get reaction from employees there.

Does NK do this as well?

EDIT: so does that mean this was unknown throughout the entire airline except for maybe HQ and the higher up Personal? If not then What gives with F9 still having jobs on their website for Customer Service at various Airports?

Good luck to everyone at F9

[Edited 2013-02-05 13:09:49]

User currently offlineMSYtristar From , joined Dec 1969, posts, RR:
Reply 8, posted (1 year 10 months 2 weeks 3 days 14 hours ago) and read 13984 times:

Quoting SocalApproach (Reply 7):
When does this come into effect?

I heard it begins in April and will be completed by the end of the year.


User currently offlinestlgph From United States of America, joined Oct 2004, 9512 posts, RR: 26
Reply 9, posted (1 year 10 months 2 weeks 3 days 14 hours ago) and read 13929 times:

Quoting SocalApproach (Reply 7):
What gives with F9 still having jobs on their website for Customer Service at various Airports?

standard operating procedure. No different than a company posting jobs when it's already been filled by some employee's sister, etc. etc.



if assumptions could fly, airliners.net would be the world's busiest airport
User currently offlineSocalApproach From United States of America, joined Feb 2013, 128 posts, RR: 0
Reply 10, posted (1 year 10 months 2 weeks 3 days 14 hours ago) and read 13908 times:

Quoting MSYtristar (Reply 8):
I heard it begins in April and will be completed by the end of the year.

Thats too bad this is happening. I had some nice conversations while working at SEA (for another airline) with a few of those workers. They already cross train their employees. Its hard to imagine they need to save that much more by outsourcing it. No offense but F9 isn't even close to the highest paying airlines out there for customer service and raises are frozen from what I remember. Does anyone know what the employees get? Do they get any kind of settlement or are they just out of luck with a couple months notice to find a new job?


User currently offlineMSYtristar From , joined Dec 1969, posts, RR:
Reply 11, posted (1 year 10 months 2 weeks 3 days 14 hours ago) and read 13854 times:

This is what someone posted on FlyerTalk. Take it for what it's worth. They might as well not even call the airline Frontier anymore. Just rebrand it to Republic and let history take its course.

-------------

1) All stations, with the exception of DEN, are going to be outsourcing employees in above and below wing operations

2) All General Managers are let go, with the exception of DEN

3) F9/Republic is working with the new company to see about hiring current F9 employees

4) DEN is under review as to whether or not they will be outsourced. Future is unclear.

5) The Republic Finance department is largely behind this decision.


User currently offlinemci10 From United States of America, joined Jan 2010, 115 posts, RR: 0
Reply 12, posted (1 year 10 months 2 weeks 3 days 14 hours ago) and read 13731 times:

Sad news indeed. Have many good friends there. I heard they will get a serance but not sure what it is.

User currently offline727tiger From United States of America, joined Dec 2005, 274 posts, RR: 0
Reply 13, posted (1 year 10 months 2 weeks 3 days 14 hours ago) and read 13713 times:

This is very concerning news to me. I have a real soft spot for F9, and I really want it to succeed. I and my family have flown it whenever we could. Our F9 flight/connection options are more limited out of Branson, but we've flown F9 out of MCI some, too. Was looking to see what options it might present for a trip we're taking 7/11-7/20. That part of the flight schedule hasn't opened yet for reservations. Will have to see what develops, I guess.

User currently offlinemariner From New Zealand, joined Nov 2001, 25691 posts, RR: 85
Reply 14, posted (1 year 10 months 2 weeks 3 days 14 hours ago) and read 13628 times:
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Quoting 727tiger (Reply 13):
This is very concerning news to me. I have a real soft spot for F9, and I really want it to succeed.

To succeed, especially as a separated airline from Republic, Frontier has to reduce costs. It is quite expensive to staff a station with only two or three flights a day.

In terms of the schedule, nothing changes.

mariner



aeternum nauta
User currently offlineMSYtristar From , joined Dec 1969, posts, RR:
Reply 15, posted (1 year 10 months 2 weeks 3 days 13 hours ago) and read 13510 times:

The big problem I have with it (in addition to the many jobs lost) is the inconsistency it will create. F9 staff in DEN. Non-F9 staff everywhere else. Poor.

User currently offlineTVNWZ From United States of America, joined Feb 2006, 2410 posts, RR: 2
Reply 16, posted (1 year 10 months 2 weeks 3 days 13 hours ago) and read 13507 times:

Quoting mariner (Reply 14):
It is quite expensive to staff a station with only two or three flights a day.

That is all there is to it. the airline does not have sufficient heft at their stations to maintain that type of expense. It is too bad for the employees, but healthy for the company.


User currently offlinemariner From New Zealand, joined Nov 2001, 25691 posts, RR: 85
Reply 17, posted (1 year 10 months 2 weeks 3 days 13 hours ago) and read 13467 times:
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Quoting TVNWZ (Reply 16):
That is all there is to it. the airline does not have sufficient heft at their stations to maintain that type of expense. It is too bad for the employees, but healthy for the company

  

It's tough for the affected staff, no question, but some 60% of the outstations are already outsourced, as here:


ABQ (RAMP)
ANC
AUS
AZA
BIL
BIS
BKG
BLI
BMI
BNA (RAMP)
BZN
CID
CLE
CMH
COU
CUN
CVG
CZM
DRO (RAMP)
DSM
DTW (RAMP)
FAI
FAR
FLL
FSD
GEG
GRR
GSO
GTF
HUX
IAH
JAC
LIR
LIT
MBJ
MCO (RAMP)
MDT
MOT
MSN (RAMP)
MSP (RAMP)
MSY
OKC
ORD
PDX (RAMP)
PHF
PHL (RAMP)
PSP
PUJ
PVR
RDU
RFD
RSW
SBN
SHD
SJD
SJO
SNA (RAMP)
STL (RAMP)
TPA
TTN
TYS

mariner



aeternum nauta
User currently offline727tiger From United States of America, joined Dec 2005, 274 posts, RR: 0
Reply 18, posted (1 year 10 months 2 weeks 3 days 13 hours ago) and read 13409 times:

Quoting mariner (Reply 14):
To succeed, especially as a separated airline from Republic, Frontier has to reduce costs. It is quite expensive to staff a station with only two or three flights a day.

The business-related justification for it is sound. You have to cut costs. Just seems like another step in the direction most of us would hate to see it go.


User currently offlineSocalApproach From United States of America, joined Feb 2013, 128 posts, RR: 0
Reply 19, posted (1 year 10 months 2 weeks 3 days 13 hours ago) and read 13395 times:

If they outsource everywhere eventually who do you say you work for if you are one of those outsourced employees? Everyone would work for F9 essentially right? The entire airline is going to be served by people who don't work for Frontier??   Its kinda comical because its like a big circle...unless there is something preventing these outsourced employees from making a certain amount so payroll is never high eventually wont F9 be in the same situation they are in now? I know their checks wont say Frontier but unless that is in place this isn't a longterm fix...I assume that it is though and wages will be bare minimum and Needless to say customer service will leave alot be desired because of it. Long live F9

User currently offlineMSYtristar From , joined Dec 1969, posts, RR:
Reply 20, posted (1 year 10 months 2 weeks 3 days 13 hours ago) and read 13347 times:

Frontier was always known for great customer service. That leads to repeat business. Having every outstation run by vendors and keeping F9 staff in Denver is just basically throwing in the towel in terms of a consistent, genuine experience for the passengers. They will experience two different levels of service, no matter how hard the company strives for consistency. And while I have no proof, I guarantee you Dave Siegel said something to the effect of "This was not a decision that we made lightly." Isn't it easy to say that when it doesn't directly affect you? All I can say is that I hope passengers remember how great Frontier used to be. Things will be different going forward, no matter the spin.

User currently offlinemariner From New Zealand, joined Nov 2001, 25691 posts, RR: 85
Reply 21, posted (1 year 10 months 2 weeks 3 days 13 hours ago) and read 13308 times:
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Quoting MSYtristar (Reply 20):
All I can say is that I hope passengers remember how great Frontier used to be.

And that Frontier went bankrupt.

mariner



aeternum nauta
User currently offlineMSYtristar From , joined Dec 1969, posts, RR:
Reply 22, posted (1 year 10 months 2 weeks 3 days 13 hours ago) and read 13241 times:

Quoting mariner (Reply 21):
And that Frontier went bankrupt.

Great in terms of customer service...the basics. They did the basics better than most anyone. The people make the airline. Now you're getting sort of a Spirit/old Frontier hybrid. Very strange.


User currently offlinemariner From New Zealand, joined Nov 2001, 25691 posts, RR: 85
Reply 23, posted (1 year 10 months 2 weeks 3 days 13 hours ago) and read 13218 times:
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Quoting MSYtristar (Reply 22):
Great in terms of customer service...the basics. They did the basics better than most anyone. The people make the airline. Now you're getting sort of a Spirit/old Frontier hybrid. Very strange.

Maybe, but Frontier has not made a full year profit since 2003. The CEO says it will report a full year profit in 2012.

mariner



aeternum nauta
User currently offlinespinkid From United States of America, joined Jul 2001, 1131 posts, RR: 0
Reply 24, posted (1 year 10 months 2 weeks 3 days 13 hours ago) and read 13180 times:

What are their largest stations outside Denver?

I generally hate outsourced stations. I understand the economics of it, but the customer service is terrible. There is no incentive to provide quality customer service.


25 smoot4208 : Dave Siegel was brought in to cut costs. He was brought in at US for the same reasons. He did the job he was suppose to, but at the expense of employe
26 rampart : One answer to not contracting out the regional flying is to contract out the personnel outside the plane. Sort of the inverse of a wet-lease. Sort of
27 mariner : That's not my understanding of why he was brought into Frontier. And at Pinnacle, he didn't guide it through Chapter 11 - he quit. mariner
28 luv2fly : Sad to see though no different then what other airlines have done to save a dime. VS outsourced all the stations in the United States several years ag
29 TWA1985 : I assume that Chicago will keep F9 staff for the pilot and FA bass there, correct?
30 MSYtristar : All I'm saying is that I believe customer service will go down the toilet and that customer retention will become that much more difficult. No more,
31 WesternA318 : What customer service? I've flown them on 8 segments from October through December last year between SLC and STL, and lemme tell ya, I for one will N
32 gustywinds : With all due respect to the affected F9 employees, I have had great customer service from some of their contract locations. I even said to myself that
33 Post contains images mariner : You're short RJET? Oh, gosh. Good luck with that. mariner
34 globalflyer : Very sad indeed! Does anyone know how the future TTN bookings are looking? COS did not last long as a "mini-hub" and I fear that TTN will not either.
35 mariner : As I posted on a.net at the time, within a week of bookings opening for TTN-MCO it became one of the fastest booked routes I had ever seen at Frontie
36 azstar : Just another example of a US company that views employees as liabilities rather than assets. It's sad, and very poor business, for a business that dep
37 usflyer msp : I feel so sorry for the F9 staff here at MSP. They are all so nice. For some of them, this is their 3rd or 4th airline layoff. One lady there used to
38 dlramp4life : Sad to see this news. I will miss the F9 employees at my station. They are our neighbors and always have helped each other out... But it is also under
39 freakyrat : F9 outsources at SBN to DGS. The same people who work the Delta Connection flights work the Frontier flight. The DGS employees who work at SBN are out
40 rj777 : So does this mean even the pilots and the flight attendants?
41 ckfred : It's not that U.S. companies want to view employees as liabilities. It's that corporate raiders like Carl Icahn and Norman Peltz see a company doing
42 m11stephen : Any word on what contractor(s) were awarded all these stations? Who currently handles F9 in TTN?
43 rwy04lga : Is F9 unionized? I've not seen a peep about some union screaming bloody murder. On the brighter side, nonrev benefits for DEN employees just got bett
44 PHX787 : Ok, Im the odd guy out here-What do you mean by outsourced? What is being outsourced ?
45 Wingtips56 : Ìn this case it means throwing away your employees and contracting with another company to provide the ground handling.
46 nutsaboutplanes : While I agree with your assessment in the most simplistic terms......what it really means is that Frontier/ Republic has realized that the future of
47 Cubsrule : Help me with how outsourcing stations with two flights a day - something most other carriers did years ago - is necessarily "last ditch." I don't see
48 Cubsrule : How many daily flights does NK have at the smallest outstation with NK staff?
49 MSYtristar : I called them out on FB about it, and I got a pretty generic reply about how all the vendors will be trained like current staff. I hope they really d
50 gustywinds : Many of you have ignored the list posted in reply 17. Most F9 cities are already outsourced, so the customer service sky hasn't fallen yet. I find tha
51 Post contains images mariner : Um - you do understand that Frontier is operating profitably and will report a full year profit for the first time since 2003? And bless you, too. I
52 Cubsrule : You are painting with far too broad a brush. Remember a little airline called YX that was renowned for its customer service? News flash - they outsou
53 F9animal : Time to chime. I have been gritting my teeth all day. And I am going to vent. What happened today has been planned for over a year. Cliff left because
54 mariner : What - exactly - did you expect? mariner
55 MSYtristar : 28 left to go. Some bigger stations, too. Not yet, but it will once they all get transitioned. Maybe cleaning crews. I haven't experienced a time whe
56 ridgid727 : Too funny! I almost choked on my diet coke when I read that I was laughing so hard. This move should be good for the likes of most other airlines. Wa
57 MSYtristar : I expected what I got, basically.
58 mariner : No, it is not. It is public knowledge on Wall Street. And odd that you would not include the CEO in your list. mariner
59 MSYtristar : YX was renowned for its inflight service moreso than its ground service I'd say. I don't think even Spirit outsources all of its outstations.
60 MSYtristar : Ok...so it's public knowledge. Not odd...BB and DS were just the first names that came to my mind. That's about it.
61 Cubsrule : Maybe so, but isn't the same true of Frontier? I don't think anyone is really renowned for its ground service. I never had a bad experience on the gr
62 HiFlyerAS : I worked for a dying airline back in the '80s. We all had a blind eye to what was happening around us....until eventually they gave us one week notice
63 MSYtristar : A long time ago maybe. Inflight service has gone downhill over the past few years, but it has always been, at least, consistent. Renowned might be to
64 Post contains links mariner : The CEO is the most important person is this process. He sees it differently from you: http://www.denverpost.com/breakingne...rlines-posted-third-qua
65 MSYtristar : I'm happy they made a profit. That being said, I do not support this move, regardless of the positive financial impact it may have. The money saved c
66 mariner : I got that - many times over. But - however you feel - the primary responsibility of the airline is to its shareholders and its primary function is t
67 kingcavalier : 60% of F9's cities are already outsourced. That is a point that so many keep dismissing. When was the last time F9 opened a city with its own employee
68 MSYtristar : Of course it is. And if they feel that decreasing the quality of their product will lead to profitability, more power to them.
69 mariner : I'm glad you understand that. For the longest time, people saying that Frontier was doomed because it wasn't making money. It is bizarre that people
70 IllinoisMan : Amen brother! I tried preaching to the choir but it fell on deaf ears!
71 MSYtristar : And, monetary issues aside, I take it you understand that this move probably won't have a positive impact on Frontier passengers, correct? Especially
72 mariner : Because I don't believe it will. But if you think customer service at outsourced MSY is inferior, it's odd that you haven't mentioned it before. And
73 gustywinds : MSYTristar - Can you agree that frequent travelers probably check in online and print their boarding passes at home? Or they stop at a kiosk? How much
74 MSYtristar : Why would that be odd? I have not flown F9 out of MSY since 2005. My trip to TTN earlier this week was canceled. Well I can't speak for something I h
75 MSYtristar : I agree that less time is spent at the counter. But there's been a huge push to get as many bags checked as possible, and that involves a lot of inte
76 brilondon : I rarely if ever have to go to the counter and when I do, it is just to drop off my bag and to say hello. I believe that would be the reason that airl
77 MSYtristar : I still think it's going to be a huge consistency issue once all the stations are outsourced while DEN will not be. We can agree to disagree.
78 m11stephen : That couldn't be any more false. Anytime a passenger has a problem it is always the CSA that handles it. Delayed flight? CSA. Cancelled flight? CSA.
79 mariner : Oh, well, in that case, Frontier has been outsourced at MSY for a very long time. It doesn't seem to have had any adverse effect. I can't say. I seld
80 LAXintl : I think we knew this was on the way a few months ago. I posted in one of the Frontier threads they had been quietly seeking handling binds in large st
81 mci10 : Exactly! I think it was the writing on the wall. When you have your VP of Customer Service leave, its not a good sign of whats to come.
82 FRNT787 : At the risk of sounding like one who would applaud a turd on a tail or worship at the ground of Frontier executives, I can't see how this is such a pr
83 mci10 : Now I know in the business world making profits is what a company is gauged on. And I understand that Frontier had to make this choice. But if Frontie
84 F9animal : Frontiers business model? You call it a friggin model? Really? Seriously? Lets see how this model became what it is. Not necessarily in chronological
85 nutsaboutplanes : First, its not just stations with two flights a day and second, you can not judge an airline or any business for that matter by their financial perfo
86 PlanesNTrains : Which I would think proves the point to a degree that the ground handling is not necessarily going to make or break the airline. If it were, and if t
87 b737100 : I shall always remember the words on the back of my first airline ID card.."AN AIRLINE IS ONLY AS GOOD AS THE PEOPLE THAT WORK FOR IT"..that was a lon
88 mariner : Indeed, and I assume it is a step towards fuller automation of the check-in process, as already happens in so many places. Kiosks (and Smartphone app
89 MSYtristar : It can though. Especially if it wasn't contracted out from the start. If you had your own staff for years, and then go the low road, of course people
90 FRNT787 : Many of those moves were the right ones. Merging Frontier with an airline giving it eastern hubs fixed a problem frontier always had: DEN. Yes, that'
91 luv2fly : Blaming the customer! For what spending money! The customer can only buy a ticket priced by an airline, they don't make up the fare they are going to
92 nkops : Bold... blame the ones that are paying the bills....
93 jfklganyc : Realistically guys, F9 in its current form is not long for this world. This company will be bought, merged, or cease to exist at some point in the nea
94 luv2fly : You hit the nail on the head and are dead on the money. Well said. The bottom line is, they need to pick a model and stick with it. From the looks th
95 Post contains links KarlB737 : Reply 65 has a link regarding Frontier's Profit. These two are specifically regarding the outsourcing: Courtesy: Denver Business Journal Frontier Air
96 Post contains links mariner : But there is this: Southwest Wants To Begin Outsourcing Employees (by swa4life Jun 19 2012 in Civil Aviation) And this: http://www.timesdispatch.com/
97 Post contains images rampart : I say this not as grammar policeman of mixed metaphors but as message critic. Based on your stance compared to others on the "life and times of Front
98 MSYtristar : And quite a few people seem to have agreed with what I wrote. I didn't just go there to vent. I went there to share my opinion, as I did here. People
99 ScottB : Even if 60% of outstations are now outsourced, it's still likely that a majority of passengers in the outstations are currently served by actual F9 e
100 enilria : Certainly true, but they are turning into Spirit. We know that. The hurdle of customer service at NK is really really low. It's part of being a ULCC.
101 mariner : I see you ignore my point about previous negative posts - the negative ones about the in-house CSA's. You keep saying this but where is the evidence?
102 MSYtristar : Oh yeah, they basically said as much when I was there. Trying to follow the NK/G4 model as closely as possible but still have a unique identity...and
103 Post contains images mariner : Why would you be surprised? Frontier said it was becoming a ULCC over a year ago. mariner
104 MSYtristar : I didn't really have a comment on it because it's well known that while browsing various corporate FB pages you'll find a mixed bag of positives and
105 mariner : They may have a kneejerk reaction if told about the concept but in actuality I doubt many of them would know if the staff is outsourced or not. I tra
106 enilria : I'm not surprised but to go from a very well loved airline to Spirit (probably least liked by customers) is a huge change that is hard for people to
107 mariner : It may have been very well loved, but it was losing money. One mo' time - Frontier has not made a full year profit since 2003, long before Republic,
108 MSYtristar : I think you'd be surprised. In ATL, we had a steady flow of elite passengers who would actually prefer the counter over the kiosk. We'd have the chan
109 mariner : I'm a Luddite, I used to be like that. When I first encountered the enforced kiosks of Air New Zealand, I rebelled - pointlessly. I was guided throug
110 petteri : I'm not sure it was the "customer service way" that lost them all that money. I'd wager it was more being unprepared for WN's big entrance into DEN a
111 MSYtristar : I never uttered those words. I simply do not believe this was the best idea they could come up with, and if it was, in my opinion, it was due to poor
112 mariner : It doesn't matter whether you said the words or not. You must - surely - be aware of the financial hard times of Frontier and what that led to in 200
113 MSYtristar : Thus, I wouldn't expedite the process by degrading the customer experience in every city except one. Long term losses could very well outweigh short
114 MSYtristar : It does, because like I said, if this was truly the last and only thing that could be done before going Tango Uniform, that should tell you something
115 mariner : It is not the "last and only thing" - this is part of a process of reducing costs which are still too high compared with its peers. Please read what
116 TVNWZ : I am sorry. I am a pretty savy, frequent traveler, and I can not tell the service difference. I have no idea who the person taking my boarding pass w
117 MSYtristar : To be honest I'd call it grasping for straws at this point. Sad it came to this, but considering the people at the helm, I can't say I'm surprised. I
118 Cubsrule : Again, though, the airline stands for good customer service, NOT using your own employees for customer service.
119 MSYtristar : At many airlines, the two go hand in hand. Just because Frontier can't make it work doesn't mean others aren't.
120 mariner : Mr. Siegel is at the helm and I have nothing but respect what he has so far achieved. mariner
121 Post contains images LAXintl : Maybe lots of zig-zagging along the way, but it seems to have generated a profit at the end. So it cant be all that bad. For almost a decade I was in
122 Post contains images MSYtristar : I'm not surprised you'd say that.
123 MSYtristar : Well, I know several people who fly 100K+ a year and who feel the opposite, so it really is subjective. I worked with a ground handler for a time and
124 GentFromAlaska : I think it varies from carrier to carrier and airport to airport. Not to long after the luggage weight went south from seventy to fifty pounds. (keep
125 xespecialist : I wish the affected F9 staff all the best and good luck. I've been a long time fan of Frontier, flying them frequently from BWI to SFO starting in 199
126 Cubsrule : Not subjective but station and carrier dependent. When NW outsourced all of the stations with fewer than 50 mainline flights a week in bankruptcy, th
127 SocalApproach : Why didn't F9 just offer a lower wages or be replaced by Vendors internal vote. Do you think that all the employees representing F9 would want to be t
128 freakyrat : Qouting mariner Post 109 "it may have been very well loved, but it was losing money. One mo' time - Frontier has not made a full year profit since 200
129 TVNWZ : As do I. the difference is F9 only has a couple of flights now to the affected cities. We are not talking about stations with 20 to 30 flights as cit
130 MSYtristar : Subjective in terms of the customers own unique experience and his/her perception. In this case, I would say people flying out of Denver would/will h
131 Cubsrule : Are you suggesting that service cannot be objectively good or bad?
132 N908AW : On an individual level, I would tend to agree with that suggestion. Two passengers can receive the same treatment from the same gate agent and percei
133 n7371f : Simply put, the best thing for the remaining family is to get out from under Republic ASAP. Whatever type of transaction it is, it will be better than
134 n7371f : Just thought of something...wonder how the Frontier employee in OKC who lost her son & had a plane named after her son & spent a day with BB f
135 FRNT787 : I see no need to ridicule your criticism. Just as I see no need for you to ridicule a mans practice of his faith. It adds little to the discussion.
136 mci10 : I agree he has achieved some success. But from what I have seen, being a fromer F9er, all he has done is cut overhead. Which dont get me wrong you ha
137 jetmatt777 : OKC was outsourced back in April 2012, the individual you are thinking of now works for a mainline carrier in OKC.
138 LAXintl : Just like any other business entity. Its really up to the customer(airline in this case) to select the appropriate business partner in a vendor and p
139 dlramp4life : Any word on who the vendors might be?
140 Post contains links mariner : They surely didn't make $30 million profit in Q3 from the Apple contract - it's the weakest quarter for Apple. I'd be surprised, as in fall over in s
141 Antoniemey : Contract companies have a lower top out that is reached much earlier. The only way to increase your pay after roughly 3-5 years with the company is t
142 F9animal : I took a little time and googled: david siegel us airways.... If remaining F9 employees think they are in the clear... Think again. This guy loves out
143 mariner : What else is anyone expecting? Dave Siegel's career is shepherded byTexas Pacific Group - TPG - and he goes where they assign him, to fix troubled co
144 freakyrat : I don't know how many stations this affects but stations such as BMI, GRR and SBN and others where there is 1 flight or two a day for a few days a wee
145 MSYtristar : Clearly many people on here have different views on the subject. I for one have said all I've needed to say. But just to reiterate because I have a fe
146 mariner : It's still mid-winter - historically Frontier's worst season - but the January system load factor was 87%. That's 7 points higher than the previous y
147 freakyrat : SBN officials are meeting with Frontier to do some heavier advertising in the local market to boost loads up during this slow time. I also saw that F9
148 smoot4208 : There was a great article on crankyflier today on F9. You should read it. First off, if you are truly representing your feelings, then you are in a v
149 GentFromAlaska : Contracting out these positions is very expensive. F9 may ultimately realize it; be it one or two years down the road. I have to wonder if keeping the
150 Cubsrule : Can you somehow prove that this makes them perform worse? What precludes a ULCC from competing on service? Obviously, some aspects of service cost mo
151 LAXintl : How do you figure ? Having a cadre of part time employees does not do much for cost. You still end up having airport offices, deal with things like u
152 GentFromAlaska : I invite your attention to Dr. Covey's Seven Habits of Highly Effective People? Are you familiar with the Baldridge criteria? which encompasses worki
153 LAXintl : We are not talking about a Subway store that will be there and regardless have the same basic fixed overhead cost regardless of type of employee you
154 N908AW : An excellent point about Siegel. And the similar point is this: For as poorly as F9 employees have been/thought they have been treated through the RA
155 Post contains images mariner : If it weren't for Republic there would not be a Frontier. Despite Sean Menke's fairly heroic endeavours, there was no money anywhere for Frontier to
156 GentFromAlaska : I thought I stated it pretty clearly from an overall leadership perspective. I do sense some bias though. Because you fail to grasp the core content
157 antoniemey : Their own employees are already part time in most of these places. When you have 2 flights a day, you're not paying people to sit there for the 8 hou
158 GentFromAlaska : I agree 100%. Aviation is a exciting industry when compared to sitting in a 6' x 6' cubical for 8.5 hours a day. I embrace full up and down communica
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