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DL Enhancing US Transcon Product  
User currently offlinewrldtvlr From United States of America, joined Jan 2012, 34 posts, RR: 0
Posted (1 year 1 month 3 weeks 6 days 15 hours ago) and read 17008 times:

What really struck me is that they're adding widebody service. Reading this article it looks as if Delta is going after American's premium cross country traffic.

Quote:
New offerings include:
Sparkling wine in BusinessElite®
Copies of The New York Times, The Wall Street Journal and USA Today for BusinessElite customers, beginning later this spring
BusinessElite express meals beginning this fall
Complimentary headsets for all customers seated in Economy Comfort™ and Economy
Complimentary beer, wine, spirits and premium snacks in Economy Comfort in April
Complimentary movies and on-demand TV shows in Economy, plus free HBO® selections and new release movies for customers seated in Economy Comfort starting this summer
375 ml bottles of Hess Select Chardonnay and Meiomi by Belle Glos Pinot Noir available for purchase in Economy Class beginning in March
Starbucks coffee for all transcon customers, beginning this summer
Expanded movie and on-demand TV library, with up to 100 movies to choose from
Upgraded food for purchase menu including more kid-friendly and healthy options beginning this fall
All transcon flights out of New York's JFK will depart from T4, Delta's new international terminal, opening in May


Full article: Delta to Make Investments in the Customer Experience on Transcontinental Flights

120 replies: All unread, showing first 25:
 
User currently offlineLAXintl From United States of America, joined May 2000, 24326 posts, RR: 47
Reply 1, posted (1 year 1 month 3 weeks 6 days 15 hours ago) and read 17014 times:

Is this not a rehash of the press release from last November ?

Delta Goes Wide-body On JFK-LAX Again (by g500 Nov 5 2012 in Civil Aviation)

http://news.delta.com/index.php?s=43&item=1757

=



From the desert to the sea, to all of Southern California
User currently offlineg500 From United States of America, joined Oct 2011, 897 posts, RR: 0
Reply 2, posted (1 year 1 month 3 weeks 6 days 15 hours ago) and read 16955 times:
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Quoting wrldtvlr (Thread starter):
What really struck me is that they're adding widebody service. Reading this article it looks as if Delta is going after American's premium cross country traffic

I firmly believe JFK-LAX and SFO are the most important doemstic routes. Delta is right to invest in those routes

Even XOJet (a CL300 & Citation-X charter operator) is offering on-schedule flights from New York to L.A

let's see what American comes up with. Do they even care since they will be shifting most trans-cons to PHL


User currently offlineluv2fly From United States of America, joined May 2003, 12090 posts, RR: 50
Reply 3, posted (1 year 1 month 3 weeks 6 days 15 hours ago) and read 16904 times:

Quoting g500 (Reply 2):
let's see what American comes up with. Do they even care since they will be shifting most trans-cons to PHL

Why would they be doing that? That makes no sense at all.



You can cut the irony with a knife
User currently offlineLDVAviation From United States of America, joined Dec 2008, 975 posts, RR: 5
Reply 4, posted (1 year 1 month 3 weeks 6 days 15 hours ago) and read 16895 times:

Quoting g500 (Reply 2):
let's see what American comes up with. Do they even care since they will be shifting most trans-cons to PHL

American already came up with "something". See the link...

http://www.youtube.com/watch?v=20zshmYxhLw

First 5 A321's arrive in the last quarter of this year.


User currently offlinepanamair From United States of America, joined Oct 2001, 4792 posts, RR: 25
Reply 5, posted (1 year 1 month 3 weeks 6 days 15 hours ago) and read 16863 times:
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Quoting LAXintl (Reply 1):
Is this not a rehash of the press release from last November ?

No, the November press release focused on the flat-beds in J, whereas today's announcement concerns other soft product enhancements, not just to BusinessElite, but also to Economy Comfort as well as to regular Economy.


User currently offlinejfklganyc From United States of America, joined Jan 2004, 3178 posts, RR: 5
Reply 6, posted (1 year 1 month 3 weeks 6 days 15 hours ago) and read 16861 times:

Delta has been enhancing lax and sfo transcons from jfk for 20 years. I have a sky magazine article about it from a high school band trip lga mco in 1996.

Things get refreshwd from time to time...but basically this is an opportunity for a fresh press release

The best thing delta has done for this route in the last decade is smaller planes and more frequency

Lax used to be 4 767 300 business elite a day. Sfo less.

The key to the business traveller is frequency and f product. They have both


User currently offlineJosh32121 From United States of America, joined Apr 2008, 356 posts, RR: 1
Reply 7, posted (1 year 1 month 3 weeks 6 days 15 hours ago) and read 16844 times:

Quoting g500 (Reply 2):
let's see what American comes up with. Do they even care since they will be shifting most trans-cons to PHL

What do you mean? AA has already announced their new transcon product to be offered on A321's. Big buzz about it on here. The DL product enhancements were largely thought to be a response to that announcement.

And I think your assumption that all transcon flying will be shifted to PHL is a multitude of adjectives including but not limited to crazy, clueless, bizarre, naive, etc. AA has a huge FF base in the LA and NYC markets, and JFK-LAX is arguably (as another poster suggested) the most lucrative domestic route in the U.S., and AA is the leader on it. They are not giving that up. Hollywood doesn't want to fly to PHL. They want to fly to NYC.

[Edited 2013-02-22 09:00:51]

[Edited 2013-02-22 09:03:06]

User currently offlineLDVAviation From United States of America, joined Dec 2008, 975 posts, RR: 5
Reply 8, posted (1 year 1 month 3 weeks 6 days 15 hours ago) and read 16840 times:

Quoting jfklganyc (Reply 6):
The key to the business traveller is frequency and f product. They have both

The key is corporate contracts. Delta continues chasing what AA and UA have owned for years.


User currently offlineBigGSFO From United States of America, joined Jun 2005, 2889 posts, RR: 6
Reply 9, posted (1 year 1 month 3 weeks 6 days 15 hours ago) and read 16823 times:

Quoting g500 (Reply 2):
let's see what American comes up with. Do they even care since they will be shifting most trans-cons to PHL

The most ridiculous thing I've read on a.net for awhile. AA will most certainly do what it takes to be competitive in the transcon market, most notably LAX/SFO-JFK.


User currently offlineDL WIDGET HEAD From United States of America, joined Apr 2000, 2071 posts, RR: 5
Reply 10, posted (1 year 1 month 3 weeks 6 days 14 hours ago) and read 16703 times:

Surprised to see Starbucks coffee in the offing. Thought DL had a thing with Seattle's Best. Nonetheless, I like the enhancements. Shouldn't be limited to NYC transcons though.

User currently offlineMaverickM11 From United States of America, joined Apr 2000, 16948 posts, RR: 48
Reply 11, posted (1 year 1 month 3 weeks 6 days 14 hours ago) and read 16614 times:

Did I miss lie flats on 757s at DL? When/where/how?

Quoting LDVAviation (Reply 8):

The key is corporate contracts. Delta continues chasing what AA and UA have owned for years.

   I wish the business chased the improved product, but if it did, AA/UA wouldn't be the market leaders in transcons. On the bright side passengers have never had so many improved/ing products to choose from transcon.



E pur si muove -Galileo
User currently offlinepanamair From United States of America, joined Oct 2001, 4792 posts, RR: 25
Reply 12, posted (1 year 1 month 3 weeks 6 days 14 hours ago) and read 16571 times:
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Quoting MaverickM11 (Reply 11):
Did I miss lie flats on 757s at DL? When/where/how?
http://news.delta.com/index.php?s=43&item=1757

"....Sixteen full flat-bed seats on the updated transcontinental 757 fleet will be arranged in a 2-2 configuration and offer a 20-inch wide seat and an average bed length of 79 inches. Each BusinessElite seat will feature a high definition 16-inch video monitor. This fleet modification will also include changes to the Economy cabin, with 44 Economy Comfort seats offering 35 inches of pitch and 50 percent more recline, in addition to 108 Economy seats. All seats in the Economy cabin will feature a nine-inch video monitor, with standard 110v and USB power ports available at every seat...."


User currently offlinedavescj From United States of America, joined Jun 2007, 2292 posts, RR: 0
Reply 13, posted (1 year 1 month 3 weeks 6 days 14 hours ago) and read 16573 times:

Quoting LDVAviation (Reply 8):
The key is corporate contracts. Delta continues chasing what AA and UA have owned for years.

And we have a winner!

This has to be designed to go head/head with United PS service.

Quoting DL WIDGET HEAD (Reply 10):
Surprised to see Starbucks coffee in the offing. Thought DL had a thing with Seattle's Best. Nonetheless, I like the enhancements. Shouldn't be limited to NYC transcons though.

I agree about the coffee. I wonder what that was about.

NYC is the prime biz destination. But I do wonder if PHL/BOS for example could support similar premium traffic. It would seem to make some sense.

Bravo for the enhancements.

Dave



Can I have a mojito on this flight?
User currently offlineBigGSFO From United States of America, joined Jun 2005, 2889 posts, RR: 6
Reply 14, posted (1 year 1 month 3 weeks 6 days 14 hours ago) and read 16420 times:

Quoting DL WIDGET HEAD (Reply 10):
Thought DL had a thing with Seattle's Best.

Seattle's Best is owned by Starbucks, however my guess us that there was some behind the scenes negotiating with corporate contracts to position DL more favorably with the green giant.

Oy maybe Starbucks is buying DL. Let's the rumors begin.

(that was a joke)

[Edited 2013-02-22 09:39:53]

User currently offlineMaverickM11 From United States of America, joined Apr 2000, 16948 posts, RR: 48
Reply 15, posted (1 year 1 month 3 weeks 6 days 14 hours ago) and read 16405 times:

Quoting panamair (Reply 12):
"....Sixteen full flat-bed seats on the updated transcontinental 757 fleet will be arranged in a 2-2 configuration and offer a 20-inch wide seat and an average bed length of 79 inches.

Which seat is this? Any pics?



E pur si muove -Galileo
User currently offlinebobloblaw From United States of America, joined Jan 2012, 1446 posts, RR: 1
Reply 16, posted (1 year 1 month 3 weeks 6 days 14 hours ago) and read 16341 times:

Quoting wrldtvlr (Thread starter):
What really struck me is that they're adding widebody service. Reading this article it looks as if Delta is going after American's premium cross country traffic.

Their enhancements are a big "So What???"

You mean to tell me they didnt offer newspapers to travellers in C class previously????

Quoting g500 (Reply 2):
let's see what American comes up with. Do they even care since they will be shifting most trans-cons to PHL

AA will not be shifting most of their transcons to PHL...sheesh. We know what AA is going to comeup with PS style A321s.

Quoting BigGSFO (Reply 9):
The most ridiculous thing I've read on a.net for awhile. AA will most certainly do what it takes to be competitive in the transcon market, most notably LAX/SFO-JFK.

There have been fat too many ridiculous thins said on this site in the past few months


User currently offlinepanamair From United States of America, joined Oct 2001, 4792 posts, RR: 25
Reply 17, posted (1 year 1 month 3 weeks 6 days 14 hours ago) and read 16262 times:
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Quoting MaverickM11 (Reply 15):
Which seat is this? Any pics?

No pics yet...believe it will be the BE Aerospace Diamond seat with some DL customization...IIRC, seat is similar to the flat-bed seats CO was installing (and will be on the new UA transcon 757s)


User currently offlineredzeppelin From United States of America, joined Feb 2012, 499 posts, RR: 0
Reply 18, posted (1 year 1 month 3 weeks 6 days 14 hours ago) and read 16201 times:

Just did a check for April, and DL is charging $169 for one-way economy fares on LAX-JFK. Amazing. I don't know what the mark-up is for economy comfort, but the enhanced entertainment and catering make that a very attractive option. Medallions with free EC seating are getting spoiled with that. But the business fare are a lot higher on the same day: $1919 on the 752, $1973 in the 763 with flat beds. A one-stop via ATL in regular domestic first can be had for as little as $871.
Not sure how the fares compare to AA/UA... don't have time to look right now.

Edit: just checked--on the same day, AA charges $164/$1915, UA $169/$1920, and B6 $169. So they are all in the same ballpark, with B6 likely driving the low economy fares. I live in a market with no LCCs, and one-way fares like that still surprise me, especially for t-cons. I don't shop those routes very much.

[Edited 2013-02-22 10:07:08]


Happiness is rediscovering a forgotten L-1011 in your flight log.
User currently offlineDeltal1011man From United States of America, joined Sep 2005, 9082 posts, RR: 12
Reply 19, posted (1 year 1 month 3 weeks 6 days 14 hours ago) and read 16183 times:

Quoting MaverickM11 (Reply 15):
Which seat is this? Any pics?

IIRC its base model will be like the CO C seat. DL will have some minor tweaks to it.



yep.
User currently offlinePIEAvantiP180 From United States of America, joined Sep 2009, 522 posts, RR: 0
Reply 20, posted (1 year 1 month 3 weeks 6 days 13 hours ago) and read 15905 times:
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Quoting redzeppelin (Reply 18):

JFK-LAX, SFO have seen a lot of competition lately and its driving the prices down, and its not helping to see UA go to almost 15x daily on LAX, SFO-EWR so they can stick it to VX. At this point i can't see how any carrier is making any money on these transcon flights.


User currently offlineCODC10 From United States of America, joined Jul 2000, 2356 posts, RR: 6
Reply 21, posted (1 year 1 month 3 weeks 6 days 12 hours ago) and read 15869 times:

Quoting Deltal1011man (Reply 19):
IIRC its base model will be like the CO C seat. DL will have some minor tweaks to it.

So the business class products on the JFK premium transcons will have the same hard products... interesting. The only thing left to compete on is soft product, which Delta 'gets'.


User currently offlineslcdeltarumd11 From United States of America, joined Jan 2004, 3106 posts, RR: 0
Reply 22, posted (1 year 1 month 3 weeks 6 days 12 hours ago) and read 15852 times:

Quoting BigGSFO (Reply 14):
Oy maybe Starbucks is buying DL.

No everyone thinks delta will takeover everyone/everything/every city. It would be delta is buying starbucks.


User currently offlineAeroflot777 From Russia, joined Mar 2004, 2993 posts, RR: 27
Reply 23, posted (1 year 1 month 3 weeks 6 days 12 hours ago) and read 15444 times:

Delta has always been my carrier of choice (whenever SU is unavailable), and I travel the SFO-JFK sector back and forth quite a few times a year. While the service is always great - never have any complaints, I was always surprised by the lack of proper IFE on the flights. The seat-back TV/movie selection on the SFO/LAX-JFK sectors is ridiculous, especially when compared to the offerings of B6 and VX on the same routes. Free selection is super limited and overall bleak. Back when Song was in existence, things were good and I made it a point to always fly with them, once the re-brand happened things went downhill in that particular department.

In any case, glad to hear that DL is finally sprucing up that much needed aspect of those trans-con flights. It's about time.

Aeroflot777


User currently offlineg500 From United States of America, joined Oct 2011, 897 posts, RR: 0
Reply 24, posted (1 year 1 month 3 weeks 6 days 12 hours ago) and read 15187 times:
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Quoting BigGSFO (Reply 9):
The most ridiculous thing I've read on a.net for awhile. AA will most certainly do what it takes to be competitive in the transcon market, most notably LAX/SFO-JFK.

Easy tiger, easy... i admit that wasn't my best post ever but take it easy


25 AirAfreak : DL needs to fix it's DineUp Program. Twice I have ordered meals from DineUp and twice nothing was loaded onto the aircraft. The F/A's response were so
26 LDVAviation : AA will still offer a true "F" product in a 1 by 1 arrangement with aisle access.
27 manny : From what i see DL is just getting to 90% of what major European carriers offer. So no big deal. Its like you take away a lot and then offer some back
28 MAH4546 : UA has the highest average fares in the market, followed by AA. Then VX, then B6 and last place, DL, despite having an F cabin while B6 does not. And
29 cloudboy : I think this also has to do with the upcoming changes to Skymiles. As fewer passengers are going to be getting upgraded on this flight (and it is alre
30 klkla : This is what was announced but I have a feeling Doug Parker will change this plan. The planned configuration for the transcon A321's is not practical
31 Roseflyer : The one thing I find of note is that SEA-JFK is a premium market route now. Not much is changing for SFO and LAX. Previously LAX-JFK and SFO-JFK have
32 brilondon : I like the upgrades. They could do away with the "free newspapers'; first of all they are not free, second newspapers are really just good for people
33 MAH4546 : AA already re-confirmed the 3-class configuration with the merger announcement and the first batch of seats have been manufactured. AA was very stron
34 2cn : Probably has something to do with Starbucks owning Seatles Best and the reputation the Starbucks brand has over Seattle's Best (When I see Seattle's
35 Post contains images AA94 : ... then Doug Parker would be even more of a moron than we originally thought. AA hasn't become the Hollywood "go-to" on this route by offering a sub
36 jetlanta : Simply not true. While DL is behind AA, UA and VX, it beats B6. This is true in 3Q12 and for the year ended 3Q12. I'd also mention that Delta has, by
37 klkla : Have you flown AA on this route? It's not a "go-to" route it's a "going back to the 80's" retro disaster. The 762's on this route are in awful shape
38 ATL : some people on A.net are very petty and take any chance they get to feel superior to others... Everybody makes wrong judgements, don't worry about it
39 captainstefan : Isn't this almost double what the normal fleet of 757s carry in EC? This seems like they've decided to match the amount of seats UA offers in Economy
40 LDVAviation : I flew the route last year. It is not a retro disaster. The hard product was upgraded about 4 to 5 years ago. (Seats in F are not lie-flat, but only
41 Post contains images PRAirbus : AA has been offering similar amenities in its Premium Cabins on JFK transcons for quite a while...
42 MAH4546 : Clearly you haven't flown AA on this route, as the interiors of the 762 fleet were entirely stripped and rebuilt in 2008-10. The J seats are wide ang
43 crAAzy : You really need to pull your head out of the sand when you comment about AA - especially when you have no clue and no insight at all. Yes - and from
44 questions : Is DL considered a flying mobile home?
45 usa330300 : Clearly you are uninformed. They, the new AA, will not be shifting any transcon to PHL. It is possible they may add transcon, at the same time of con
46 toobz : Awesome to see DL continuing the push to better its products on offer. Of course the usual suspects are downplaying this. But since they fly AA anyway
47 EricR : This is what was announced but I have a feeling Doug Parker will change this plan. The planned configuration for the transcon A321's is not practical
48 jfklganyc : Dude, turn on TMZ at 630. They're not outside the Delta or United terminals at LAX or JFK. And certainly not at EWR at all. AA...That's where the sta
49 SkyTeamTriStar : Yes, DL is totally going after SEA in a big way. RA has said it again, on his latest code-a-phone message....SEA is DLs permanent, full-fledged, larg
50 FlyASAGuy2005 : Funny because whenever I'm watching TMZ I see the Delta bag belt a lot. At least more so than you're claiming.
51 bobloblaw : B6 isn't chasing the same traffic as everyone else. In fact I'd bet that only B6 makes any money on this route. They have the lowest costs in a over
52 LDVAviation : It is also about inventory flexibility at the higher end, rather than the lower end. In other words, it means you can overbook J class or sell an ext
53 EricR : It is also about inventory flexibility at the higher end, rather than the lower end. In other words, it means you can overbook J class or sell an extr
54 Post contains images klkla : I have. You can put lipstick on a pig but it's still a pig. The food in first was about on par with DL for this route while looking back at business
55 VC10er : I always fly United PS since they launched PS, and at the time it was an astounding leap forward. The only mistake they made was using the old Singapo
56 bastew : Am I right in thinking that AA is the only airline with a three class F/J/Y service between JFK and LAX? Or does UA offer F & J also? I guess the
57 Sligo : 1. I thought SAG had a contract change last year where F was no longer a requirement when certain ppl flew; J instead. Im not an expert on Hollywood's
58 MAH4546 : At AA? No. The only way to upgrade into F is if you already paid for a J ticket and want to use miles or one of your valuable SWUs. You do you realiz
59 Sligo : Right. I should have been more clear. Not JFK-LAX schedule-wise, but NYC in general. And soon they'll have the facilties to not be universally superi
60 AeroWesty : For the time being, yes. According to United, the first p.s. 757 is already being modified from 3-class to 2-class with 28 seats in Business, 48 seat
61 MAH4546 : AA is stronger than UA in Hollywood traffic. Studios and VIPs are a far more important part of their core business than at UA, and AA does more to ca
62 Centre : They are just bringing back most of what they took out from the travelling public, in terms of service...How is this a continuous enhancement over 20
63 LDVAviation : Not exactly. The upgrades are not going to passengers on cheap fares; they are going to HVC's on J class fares and the seats opening up in business a
64 bobloblaw : Outside of premium markets, that is what F class is for. No one buys an F class ticket on say ATL-BOS. JFK-LAX is one of the only markets with true F
65 RayChuang : It'll be very interesting to see if the new DL product enhancements on the JFK-LAX route--perhaps the busiest route for high-value passengers working
66 PROSA : I firmly believe JFK-LAX and SFO are the most important doemstic routes. Delta is right to invest in those routes Wouldn't ATL - LAX/SFO be much more
67 questions : With JFK-LAX/SFO such an important US transom route and JFK-LHR such an important TATL route, is there now a VS effect given DL's 49% ownership that
68 bobloblaw : If there are corporations that do business in LAX/SFO and LHR sure. It helps DL.
69 STT757 : This Summer UA will have 20 daily nonstops to LAX from EWR/JFK, and 16 daily EWR/JFK-SFO.
70 brilondon : What ever happened to that low price initiative that DL was reported to be starting some time this year for the budget minded traveler?
71 questions : Was this related to the E class fares -- non-changeable, no pre-assigned seating, etc?
72 Post contains links cokepopper : Add Westin's Heavenly Beds to the mix. "Delta Air Lines, in the latest move, plans to announce on Tuesday that a partnership with Westin Hotels and Re
73 Post contains links FoxBravo : Press release here: http://finance.yahoo.com/news/delta-...-lines-offer-westin-145700144.html The bedding sounds nice, but to me the biggest improvem
74 LDVAviation : Didn't United have a product tie-in with Westin at one point as well? After the hype, it didn't last long.
75 AeroWesty : Yes, back in 2008. Not only blankets and pillows onboard p.s. flights, but there was also the Westin Renewal Lounges inside some Red Carpet Clubs.
76 Post contains links STT757 : Yup, http://www.prnewswire.com/news-relea...xperience-in-the-sky-57021537.html And.. http://www.nytimes.com/2008/08/17/travel/17COMwestin.html
77 cv880 : UAL used to OWN Westin (Western Int'l Hotels) before it was acquired by Starwood.[Edited 2013-02-26 09:54:52]
78 LDVAviation : UAL technically never owned Westin Hotels. Allegis did. Allegis was the holding company that owned both UAL and Westin Hotels. That was years before
79 AeroWesty : UAL acquired Western International Hotels in 1970. Its name was changed to Westin in 1980, then amalgamated into Allegis in 1987, but sold off to a J
80 FlyASAGuy2005 : That's not really the reason. Looking at all the major carriers, who else but AA on MIA-LAX offers C on a "hub to LAX-SFO" run. As far as I know, P.S
81 tommy767 : I flew DL in J on LAX-JFK in 11/09 right after they redid the transcon service. It was one of the best flights I have been on. I can't remember what t
82 Post contains images AA94 : ... and you can try and pretend away the fact that you're hating on AA, but we all still know you're hating on AA. AA gets the corporate contracts an
83 Post contains images mayor : And you agreeing, mostly, with those that are clearly biased against DL (don't be surprised....we can see it) doesn't mean that most of us can't see
84 questions : That's interesting. I would have thought JFK-LAX/SFO and LGA/JFK-South Florida would have a lot of HVCs. If it's not local market, then what do we kn
85 FlyASAGuy2005 : A million combinations I guess. Whether they're doing MOT-MSP-ATL-JAN or YVR-MSP-ATL or just MSP-ATL; The ATL-MSP/MSP-ATL segment sees the highest co
86 questions : And by HVCs do you mean full fare paying F passengers... or elite Medallion passengers?
87 BigGSFO : My question too. Most certainly there is some full fare premium passengers, but between two hubs (applicable to any airline) you'll see a significant
88 davescj : I find this difficult to believe if only because I usually get upgraded on this route as a PM on a cheap fare. Dave
89 FlyASAGuy2005 : Funny how this site works where the whole background or original meaning of a responce can change by simple wording. I never mentioned anything about
90 davescj : This is a good point. What is "premium"? I would separate it into two categories: DM/PM - the frequent traveler High fare bucket - (purchased M, B, Y
91 BigGSFO : Thanks for the clarification. An elite flyer or one who pays an F or C fare.
92 questions : So... MSP-ATL-MSP is elite heavy. I was just curious how Delta defines HVC, if they do. It seems we've already established that JFK-LAX/SFO is one of
93 Post contains images FlyASAGuy2005 : Don't worry Dave, Delta still considers you to be a premium customer . You have the ability to get comped J on a sector such as ATL-DXB. You don't pa
94 rwy04lga : I'm not sure that HVC's get upgraded on international flights. I heard that they only get that perq on domestic flights.
95 davescj : The upgrade comes only if Y is oversold. NW had "phantom" upgrades (as I understand it, the 5 top elites would get J if space was available). DL does
96 Jano : Really? That might explain my experience. A few years back, between 2003 and 2005, I got 3 TATL upgrades that made no sense to this at that time silv
97 FlyASAGuy2005 : I'm talking about using a system-wide upgrade which is only available to PMs and DMs. I don't know how the proram works or how many they get a calend
98 Post contains images Deltal1011man : They don't. BE is going to go to us before HVCs most of the time. funny how this thread became DL/AA brought on by the typical AA fan boys.
99 alitalia744 : Which is unfortunate considering the amount some of us HVCs give to Delta an a annual basis. One of my biggest gripes with DL is their international
100 davescj : As a PM or DM you get a set number a year, plus you can get them as your "bonus" gift. However, they are only good for very high Y fare buckets (M, B
101 alitalia744 : Fares at which REV MGT often prices higher than promotional OAL (and even DL) business fares. Unfortunately the best use of the SWU was taken away -
102 mplsjefe : As a PL medallion for the last 3 years, I've learned the hard way that the 'upgrade' certificates on DL are basically worthless: better to take the m
103 Post contains images OA412 : This is not true, and has not been true for some time. People have posted the numbers on numerous occasions indicating that DL is no longer trailing
104 Deltal1011man : ..... not to get to into it, but If they want to say drop the health care cost employees are responsible for by ~15%, add 3 weeks of vacation and a w
105 FlyASAGuy2005 : Okay thanks. Like I admitted, I wasn't sure how the program actually worked I just knew it was there and that's about the only way to get comped J (o
106 bobloblaw : I am not sure what you're saying in your post since it is hard to read but I don't think DL has a higher avg rev/pax than AA or UA. I think UA us now
107 AA94 : Try again. Having an opinion doesn't mean I'm biased.
108 alitalia744 : But you did get into a pissing match. How about you think about it from the perspective of 2013. The industry I work in is just as fickle, cyclical a
109 BDL757 : Regardless of who has first class, gets the highest fares or has the highest load factors; it's nice to see some improvement in the transcon experienc
110 Post contains images Deltal1011man : Yeah not what I said. I'm saying UA/AA should have higher avg fare then DL. Both have much more F/C seats than DL. ....hmmm I don't recall the employ
111 klkla : I think that's why they offer options now because what is good for one person isn't for someone else. I know I use all my upgrades certificates every
112 mplsjefe : I guess I should have clarified, sorry. I only have ever tried to use them on trans-Atlantic or Pacific flights on DL and AF and had dreadful luck wi
113 toobz : well...not that it really matters to paying HVCs...but DL has very good flight benefits for their employees. Actually the best in the industry. Hands
114 rwy04lga : There's a reason why Delta's employees bought 'Spirit of Delta' back in the 80s. It's the same reason why the IAM was unsuccesful a couple of years a
115 mayor : Every post you've put on this thread, shows that you are.....hell, even your screen name shows it. I can look at these threads and, even if I couldn'
116 laca773 : Hats off to DL for enhancing their transcon products! They are committed to the market and are investing in it accordingly. Their J cabin offers a mar
117 GSPSPOT : I have to say, DL is making it harder & harder to decide to switch to Aadvantage since we moved to Dallas...
118 Post contains images toobz : GSP..we would love to have u onboard don't switch
119 baw716 : Seattle's Best is owned by Starbucks....so just up-branding the coffee product. Great coffee plus bad airplane water = airplane coffee. I don't get e
120 FlyASAGuy2005 : Exactly. All tastes the same to me on a/c.
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