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Delta Tops Fortune 2013 Most Admired Airline List  
User currently offlinepanamair From United States of America, joined Oct 2001, 4910 posts, RR: 25
Posted (1 year 6 months 2 weeks 6 days 6 hours ago) and read 8533 times:
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Congrats to Delta employees - Delta emerged as the #1 on Fortune's World's Most Admired Companies - Airline Industry List for 2013:

http://money.cnn.com/magazines/fortu...dmired/2013/list/?iid=wma_lp_toprr

http://finance.yahoo.com/news/delta-...2013-fortune-worlds-165000229.html

On the Airline Industry LIst for 2013:

Rank / Airline / Score

1. Delta 6.37
2. Singapore Airlines 6.1
3. Lufthansa Group 5.73
4. Cathay Pacific 5.67
5. Southwest 5.52
6. Air France-KLM 5.5
7. United-Continental Holdings 5.33


However, only two airlines made it on to the overall Top 50 Most Admired List:

#7: Southwest
#31: Singapore Airlines

I believe the Airline Industry list is voted on by airline execs and industry insiders, whereas the Overall list is voted on by all (i.e., across industries, etc.), hence the discrepancy in the rankings/showings.

Also, in comparison to previous years, Delta was #4 in 2012, but #1 in 2011.

2012 rankings were:
1. United-Continental
2. Singapore Airlines
3. Southwest
4. Delta
5. Lufthansa
6. Air France-KLM

2011 rankings were:
1. Delta
2. Singapore Airlines
3. Southwest
4. Lufthansa
5. Air France-KLM
6. Cathay Pacific

[Edited 2013-02-28 09:47:39]

28 replies: All unread, showing first 25:
 
User currently offlineDeltaMD90 From United States of America, joined Apr 2008, 7907 posts, RR: 51
Reply 1, posted (1 year 6 months 2 weeks 6 days 6 hours ago) and read 8507 times:

As happy as I am to see DL on top, these lists are a dime a dozen, many are subject to bias, etc

Congrats to DL anyway



Ironically I have never flown a Delta MD-90 :)
User currently offlineLAXintl From United States of America, joined May 2000, 25357 posts, RR: 49
Reply 2, posted (1 year 6 months 2 weeks 6 days 6 hours ago) and read 8489 times:

Quoting panamair (Thread starter):
However, only two airlines made it on to the overall Top 50 Most Admired List:

And that's the list that matters.


Kudos to Southwest Airlines   


#7 as the World's Most Admired Company amongst heavy weights like Coca Cola, Apple, Google, Disney etc..



From the desert to the sea, to all of Southern California
User currently offlinedelta2ual From United States of America, joined Dec 2007, 620 posts, RR: 1
Reply 3, posted (1 year 6 months 2 weeks 6 days 6 hours ago) and read 8428 times:

Quoting LAXintl (Reply 2):
And that's the list that matters.

I think both lists are an accomplishment. Congrats to WN AND DL!



From the world's largest airline-to the world's largest airline. Delta2ual
User currently offlineFlyPNS1 From United States of America, joined Nov 1999, 6608 posts, RR: 24
Reply 4, posted (1 year 6 months 2 weeks 6 days 6 hours ago) and read 8397 times:

Quoting panamair (Thread starter):
2012 rankings were:
1. United-Continental
2. Singapore Airlines
3. Southwest
4. Delta
5. Lufthansa
6. Air France-KLM

I kind of have difficulty taking any survey seriously that ranked UA/CO as #1 in 2012.


User currently offlinepanamair From United States of America, joined Oct 2001, 4910 posts, RR: 25
Reply 5, posted (1 year 6 months 2 weeks 6 days 6 hours ago) and read 8348 times:
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Quoting LAXintl (Reply 2):
And that's the list that matters.

To the lay public, maybe...People who are not in an industry generally do not keep track of what is really going on in other industries as much. That's why the Overall List is very much driven by what names people know of, and what their traditional reputation has been. It's one of the key reasons why Southwest and Singapore Airlines remain in the Top 50 Overall - where past glory and reputation play a big part. If you are not in the business, you will be forgiven for not knowing the travails of Southwest for the past year (integration issues with FL, diminishing RASM increases, etc.) People in the industry know what is happening to Southwest, and that's why Southwest has fallen in the Industry Ranking....

Quoting FlyPNS1 (Reply 4):

I kind of have difficulty taking any survey seriously that ranked UA/CO as #1 in 2012.

I think the 2012 ranking was definitely based on the fact that UA/CO would be a very strong global carrier with the merger - with great hubs and an unparalleled worldwide network, etc. (Attributes like Global Competitiveness also factor into the survey, for example). Also remember that the 2012 rankings were based on 2011 performance; the UA/CO issues really reared their ugly head in 2012....
I believe a pre-merger CO had also been voted Most Admired quite a few times...so with CO management essentially taking the helm of the new UA-CO, perhaps there was also some bias/expectation that UA-CO would be a star performer.

[Edited 2013-02-28 10:10:20]

User currently offlineFlyPNS1 From United States of America, joined Nov 1999, 6608 posts, RR: 24
Reply 6, posted (1 year 6 months 2 weeks 6 days 6 hours ago) and read 8282 times:

Quoting panamair (Reply 5):
People in the industry know what is happening to Southwest, and that's why Southwest has fallen in the Industry Ranking....

But then why such high rankings for UA/CO in 2013? Given the abysmal performance of UA in 2012, I don't see how they got 7th place?


User currently offlineTK787 From United States of America, joined Jan 2006, 4434 posts, RR: 12
Reply 7, posted (1 year 6 months 2 weeks 6 days 6 hours ago) and read 8254 times:

What would be a good reason for AF/KL to be at number 6?

User currently offlinepanamair From United States of America, joined Oct 2001, 4910 posts, RR: 25
Reply 8, posted (1 year 6 months 2 weeks 6 days 6 hours ago) and read 8168 times:
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Quoting FlyPNS1 (Reply 6):
Given the abysmal performance of UA in 2012, I don't see how they got 7th place?

Here's how UACO did with the nine criteria: (numbers are the ranking)...looks relatively mediocre across all fronts except for maybe Use of Corporate Assets...

Innovation 7
People Management 7
Use of Corporate Assets 4
Social Responsibility 8
Quality of Management 8
Financial Soundness 5
Long-term Investment 6
Quality of Products/Services 8
Global Competitiveness 6

Quoting TK787 (Reply 7):
What would be a good reason for AF/KL to be at number 6?

Driven by a high Social Responsibility score/ranking, and decent scores for quality of products/services and global competitiveness.

Innovation 6
People management 6
Use of corporate assets 7
Social responsibility 1
Quality of management 6
Financial soundness 11
Long-term investment 8
Quality of products/services 4
Global competitiveness 3


User currently offlinepanamair From United States of America, joined Oct 2001, 4910 posts, RR: 25
Reply 9, posted (1 year 6 months 2 weeks 6 days 5 hours ago) and read 8104 times:
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Here's how Delta, Singapore, and Southwest fared on the individual criteria:

Delta:
Criteria / Ranking

Innovation 1
People management 1
Use of corporate assets 1
Social responsibility 2
Quality of management 1
Financial soundness 1
Long-term investment 1
Quality of products/services 3
Global competitiveness 1


Singapore Airlines
Criteria / Ranking

Innovation 3
People management 2
Use of corporate assets 3
Social responsibility 5
Quality of management 2
Financial soundness 3
Long-term investment 4
Quality of products/services 1
Global competitiveness 2

Southwest
Criteria / Ranking

Innovation 5
People management 3
Use of corporate assets 2
Social responsibility 4
Quality of management 4
Financial soundness 2
Long-term investment 2
Quality of products/services 8
Global competitiveness 14


User currently offlineTK787 From United States of America, joined Jan 2006, 4434 posts, RR: 12
Reply 10, posted (1 year 6 months 2 weeks 6 days 5 hours ago) and read 7910 times:

Quoting panamair (Reply 8):
Driven by a high Social Responsibility score/ranking, and decent scores for quality of products/services and global competitiveness.

Thanks for this.
Do you see TK in this list at all?
thanks,


User currently offlineouboy79 From United States of America, joined Nov 2001, 4599 posts, RR: 22
Reply 11, posted (1 year 6 months 2 weeks 6 days 4 hours ago) and read 7834 times:

Quoting panamair (Reply 5):
To the lay public, maybe...People who are not in an industry generally do not keep track of what is really going on in other industries as much. That's why the Overall List is very much driven by what names people know of, and what their traditional reputation has been. It's one of the key reasons why Southwest and Singapore Airlines remain in the Top 50 Overall - where past glory and reputation play a big part. If you are not in the business, you will be forgiven for not knowing the travails of Southwest for the past year (integration issues with FL, diminishing RASM increases, etc.) People in the industry know what is happening to Southwest, and that's why Southwest has fallen in the Industry Ranking....

Though wouldn't the industry insiders have more of a bias overall for their particular organization? Whereas the overall picture removes most issues with industry bias. It is odd how Delta, he largest airline in the world, can't break the Top 50 overall but yet Southwest can. Yes a lot of that is also reputation, but that is also going to be what drives a good chunk of business when companies find an airline to book with. If a travel director had a crappy experience on NK but an awesome experience on DL, they'll book their people on DL. Not picking on those two airlines specifically, but just giving an example.

These lists are good PR talking points and also come in handy when recruiting employees or new customers. Other than that, eh. Good job to those that do what is expected and are getting recognized for it.  


User currently offlineMercure1 From French Polynesia, joined Jul 2008, 1464 posts, RR: 2
Reply 12, posted (1 year 6 months 2 weeks 6 days 2 hours ago) and read 7487 times:

Very good for Southwest Airlines.

They are truly an impressive company.

Its well deserved they are being recognized as top global admired company.

For 40 years now has been looked at as a model company - from customers, to employees, to the manner they run their business. Southwest has served as the true model to emulate success.

For Delta and others, well they are simply one medicore US airline after another. It does not matter if Delta is above United, or vice versa, at the end its really all the same.


User currently offlinecessna2 From United States of America, joined Feb 2006, 338 posts, RR: 2
Reply 13, posted (1 year 6 months 2 weeks 5 days 22 hours ago) and read 7074 times:

Quoting ouboy79 (Reply 11):
These lists are good PR talking points and also come in handy when recruiting employees or new customers. Other than that, eh. Good job to those that do what is expected and are getting recognized for it.  

This must be true...I just got hired by DL.  


User currently offlinedlflynhayn From United States of America, joined Apr 2008, 426 posts, RR: 1
Reply 14, posted (1 year 6 months 2 weeks 5 days 21 hours ago) and read 7055 times:

Quoting Mercure1 (Reply 12):

You being from French Polynesia I bet most locals there have never heard of Southwest!! IMHO a global airline should at least fly out of the United States AirTran doesn't count yet and even they don't fly that far from the states!!


User currently offlineMercure1 From French Polynesia, joined Jul 2008, 1464 posts, RR: 2
Reply 15, posted (1 year 6 months 2 weeks 5 days 21 hours ago) and read 6899 times:

Oh I think many people know and love Southwest.

See one of the most popular destinations for Tahitians is Las Vegas. How do you think they reach this? Fly to LAX and catch Southwest service.

Also many many people in France or Europe know of Southwest. They are regarded as model of good carrier. Even some airlines have said they look up and emulate Southwest like founder of EasyJet.

So yes I think many people aware of Southwest.

They seem to do excellent job for customers, employees and finance folks.


User currently offlinePSU.DTW.SCE From United States of America, joined Jan 2002, 7590 posts, RR: 27
Reply 16, posted (1 year 6 months 2 weeks 5 days 21 hours ago) and read 6879 times:

Quoting ouboy79 (Reply 11):
Though wouldn't the industry insiders have more of a bias overall for their particular organization? Whereas the overall picture removes most issues with industry bias. It is odd how Delta, he largest airline in the world, can't break the Top 50 overall but yet Southwest can. Yes a lot of that is also reputation,

I would tend to believe that reputation factors a lot more into the overall rankings since it involves people that may not have a lot of particular knowledge of companies in other industries.

The airline-specific ranking probably includes a lot more knowledge about what the company is doing in more detail.


Not surprised, as WN currently is living more on its reputation that what exactly is is doing with the current WN-FL merger.


User currently offlineouboy79 From United States of America, joined Nov 2001, 4599 posts, RR: 22
Reply 17, posted (1 year 6 months 2 weeks 5 days 21 hours ago) and read 6864 times:

Quoting dlflynhayn (Reply 14):
You being from French Polynesia I bet most locals there have never heard of Southwest!! IMHO a global airline should at least fly out of the United States AirTran doesn't count yet and even they don't fly that far from the states!!

Who said Southwest was a global company? Or that global coverage was required for the rankings. It seems to just ranking the business.


User currently offlinemayor From United States of America, joined Mar 2008, 10423 posts, RR: 14
Reply 18, posted (1 year 6 months 2 weeks 5 days 18 hours ago) and read 6624 times:

Quoting ouboy79 (Reply 11):
It is odd how Delta, he largest airline in the world,

When did DL go back to being the "largest airline in the world"? It hasn't been that since the UA/CO deal was finalized and now, indications are that it's down to #3, with the UA/AA merger.

Quoting ouboy79 (Reply 17):
Who said Southwest was a global company? Or that global coverage was required for the rankings. It seems to just ranking the business.

Right here:

Quoting Mercure1 (Reply 12):
Its well deserved they are being recognized as top global admired company.

I'm a little confused vis a vis the overall rankings and the airline rankings........I would think that if WN and SQ can rank that high in the overall rankings, they should at least rank that high in the airline rankings, UNLESS their peers in the airline world don't, who know about these sort of things, aren't sure that they deserve rankings that high amongst just the airlines.



"A committee is a group of the unprepared, appointed by the unwilling, to do the unnecessary"----Fred Allen
User currently offlineouboy79 From United States of America, joined Nov 2001, 4599 posts, RR: 22
Reply 19, posted (1 year 6 months 2 weeks 5 days 17 hours ago) and read 6548 times:

Quoting mayor (Reply 18):
When did DL go back to being the "largest airline in the world"? It hasn't been that since the UA/CO deal was finalized and now, indications are that it's down to #3, with the UA/AA merger.

You obviously meant US/AA.   And as far as ranking, it depends on the what you go with. More people fly DL than any airline in the world, of course ASM wise UAL is bigger.

Quoting mayor (Reply 18):
I'm a little confused vis a vis the overall rankings and the airline rankings........I would think that if WN and SQ can rank that high in the overall rankings, they should at least rank that high in the airline rankings, UNLESS their peers in the airline world don't, who know about these sort of things, aren't sure that they deserve rankings that high amongst just the airlines.

Or their peers could be jaded against them? Everyone wants to do better than SQ, so maybe that needs to come into play? Sure industry insiders are more educated on it, but they may want their company/partners higher ranked than others who have done better than them. Who knows. Its another ranking list...there is one every week.


User currently offlinebrilondon From Canada, joined Aug 2005, 4226 posts, RR: 1
Reply 20, posted (1 year 6 months 2 weeks 5 days 10 hours ago) and read 4921 times:

I wonder how subjective these lists are really. I looked on the top 50 companies and only WN and SN came up in that top 50 yet DL is supposedly on top of the list? There seems to be a discrepancy here so what credibility is there for the topic.


Rush for ever; Yankees all the way!!
User currently offlinePolot From United States of America, joined Jul 2011, 2184 posts, RR: 1
Reply 21, posted (1 year 6 months 2 weeks 5 days 10 hours ago) and read 4887 times:

Quoting brilondon (Reply 20):
I wonder how subjective these lists are really. I looked on the top 50 companies and only WN and SN came up in that top 50 yet DL is supposedly on top of the list? There seems to be a discrepancy here so what credibility is there for the topic.

From the opening post:
Quoting panamair (Thread starter):
I believe the Airline Industry list is voted on by airline execs and industry insiders, whereas the Overall list is voted on by all (i.e., across industries, etc.), hence the discrepancy in the rankings/showings.


[Edited 2013-03-01 06:01:20]

User currently offline727LOVER From United States of America, joined Oct 2001, 6435 posts, RR: 17
Reply 22, posted (1 year 6 months 2 weeks 5 days 10 hours ago) and read 4808 times:

Are the Airline Quality Report rankings a better , more accurate judgement?


Listen Betty, don't start up with your 'White Zone' s*** again.
User currently offlinebrilondon From Canada, joined Aug 2005, 4226 posts, RR: 1
Reply 23, posted (1 year 6 months 2 weeks 5 days 10 hours ago) and read 4748 times:

Quoting Polot (Reply 21):
Quoting brilondon (Reply 20):
I wonder how subjective these lists are really. I looked on the top 50 companies and only WN and SN came up in that top 50 yet DL is supposedly on top of the list? There seems to be a discrepancy here so what credibility is there for the topic.

From the opening post:
Quoting panamair (Thread starter):
I believe the Airline Industry list is voted on by airline execs and industry insiders, whereas the Overall list is voted on by all (i.e., across industries, etc.), hence the discrepancy in the rankings/showings.

I get it. Thanks, I read what the link said and did not set up the parameters correctly.



Rush for ever; Yankees all the way!!
User currently offlineAlnicocunife From United States of America, joined Mar 2011, 165 posts, RR: 0
Reply 24, posted (1 year 6 months 2 weeks 5 days 8 hours ago) and read 4076 times:

Time really tells. If Delta winds up on multiple surveys in one of the top spots maybe they are doing something correctly? Wait another year and see what happens. I think Delta will again be on the Money Magazine list in 2014 as well as many other lists (most of them good)

User currently offlinemayor From United States of America, joined Mar 2008, 10423 posts, RR: 14
Reply 25, posted (1 year 6 months 2 weeks 5 days 8 hours ago) and read 3932 times:

Quoting ouboy79 (Reply 19):
You obviously meant US/AA.

Obviously. It was late, my vision was blurry, etc. That's my story and I'm sticking to it.  



"A committee is a group of the unprepared, appointed by the unwilling, to do the unnecessary"----Fred Allen
User currently onlinejayunited From United States of America, joined Jan 2013, 933 posts, RR: 1
Reply 26, posted (1 year 6 months 2 weeks 5 days 7 hours ago) and read 3633 times:

First Congratulations to Delta they have earned it.

But how is it that that Delta is number one on the airline list but they don't even crack the top 50 on the main list that has all the companies around the world? Both Southwest and Singapore are on the top 50 list so how does Delta out rank them on the airline list? It is a little confusing and strange and makes one question how how these lists are complied.


User currently offlineexFWAOONW From United States of America, joined Nov 2009, 405 posts, RR: 0
Reply 27, posted (1 year 6 months 2 weeks 5 days 3 hours ago) and read 3333 times:

I have to wonder, just how many of the "top" airlines have a recent bankruptcy that lowers thier standing in the rankings of all companies.


Is just me, or is flying not as much fun anymore?
User currently offlinecjg225 From United States of America, joined Feb 2013, 831 posts, RR: 0
Reply 28, posted (1 year 6 months 2 weeks 3 days 23 hours ago) and read 2811 times:

Thrilled to see DL make it to the top of the airline category! I am an admitted Delta fan, but I do think they have really stepped up their game.

Quoting jayunited (Reply 26):

But how is it that that Delta is number one on the airline list but they don't even crack the top 50 on the main list that has all the companies around the world? Both Southwest and Singapore are on the top 50 list so how does Delta out rank them on the airline list? It is a little confusing and strange and makes one question how how these lists are complied.

Crap like that happens. It's weird, but it does. People who make these lists don't necessarily make consistent decisions.



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