readytotaxi From United Kingdom, joined Dec 2006, 2596 posts, RR: 3 Posted (2 months 2 days 23 hours ago) and read 11074 times:
I see that BA is using a Titan Airways craft G-POWD as BA 175 LHR-JFK today.
Question, does the cabin match the BA level, would a Club World passenger get a flat bed,could not find a picture.
If not I guess compensation is due. Does this happen often long haul?
[Edited 2013-03-18 11:01:50]
you don't get a second chance to make a first impression!
Those traveling in higher classes have been offered another flight or a full refund. The substitution is due to a few planes being out of service unexpectedly, without enough slack in the fleet to cover.
flyingalex From Germany, joined Jul 2010, 993 posts, RR: 1 Reply 3, posted (2 months 2 days 23 hours ago) and read 10893 times:
Quoting AeroWesty (Reply 1): Those traveling in higher classes have been offered another flight or a full refund. The substitution is due to a few planes being out of service unexpectedly, without enough slack in the fleet to cover.
The straw that broke the camel's back in this case was an engine failure on a B744 at DFW.
Public service announcement: "It's" = "it is". To indicate posession, write "its." Looks wrong, but it's correct grammar
AeroWesty From United States of America, joined Oct 2004, 18827 posts, RR: 64 Reply 6, posted (2 months 2 days 22 hours ago) and read 10584 times:
Quoting a3xx900 (Reply 4): Seems like everyone can get a refund, not only Business travellers.
Of course. But only those in the higher classes were proactively offered a switch or refund, as their ticketed cabin of service no longer existed. Those in Economy have to request a change or refund themselves if they prefer not to travel on Titan.
B6JFKH81 From United States of America, joined Mar 2006, 2767 posts, RR: 7 Reply 7, posted (2 months 2 days 21 hours ago) and read 10417 times:
You know, it's funny, I had to wait for her to get towed into the gate at T7 and was thinking how interesting it was to see her there. This explains why she's here! Caught a pic for y'all, sorry it's not a.net quality, but still got a pic:
"If you do not learn from history, you are doomed to repeat it"
flyingalex From Germany, joined Jul 2010, 993 posts, RR: 1 Reply 12, posted (2 months 2 days 20 hours ago) and read 9938 times:
Quoting Bongodog1964 (Reply 10): What makes you think it would be inferior to the usual BA economy ?
I'd argue it would actually be better for Economy passengers. BA's JFK services are either 747s (with a 3-4-3 layout in Economy) or 777s (with a 3-3-3 layout). The Titan 767 has a 2-3-2 layout. I know which of those configurations I would prefer!
Public service announcement: "It's" = "it is". To indicate posession, write "its." Looks wrong, but it's correct grammar
Viscount724 From Switzerland, joined Oct 2006, 21464 posts, RR: 24 Reply 13, posted (2 months 2 days 20 hours ago) and read 9917 times:
Quoting a3xx900 (Reply 4): If I booked a BA Economy ticket I would want to avoid this inferior service...
I would much prefer a 7-abreast (2-3-2) 767 to even a 9-abreast (3-3-3) 772. Only a 1 in 7 chance of a middle seat, compared to 1 in 3. And Titan's seat map shows 265 seats while Boeing shows 290 seats at 31-32 inch pitch possible in an all-Y configuration on a 763, so the seat pitch doesn't appear to be too cramped. http://www.titan-airways.com/files/u.../p1659gi17upo61ojo1t54hgh1n386.pdf
The BA website states "Unfortunately on these flights we can only offer you an Economy meal, reduced inflight entertainment system using drop down screens and there will be no inflight shopping available."
But the ZT website images shows seatback IFE in all seats !? This seems like a much better than usual service for BA Y class customers on the route.
cedarjet From United Kingdom, joined May 1999, 7702 posts, RR: 55 Reply 16, posted (2 months 2 days 19 hours ago) and read 9639 times:
J and F (and possibly Y+) pax get rebooked onto a different service. Personally would love to fly Titan to NY, very unusual and make some pocket money selling safety cards on eBay.
Reminds me of when AA had one of their long haul 757s go tech at Boston one evening before a transatlantic flight, so they sent a domestic machine to London (all AA 757s are ETOPS mx'd -ERs so no problem with legality or range) with the domestic F class in the front; those booked in J were put on the BA 747 (or 747s - is it two a night?) (and maybe a few on VS) and the "F" (I use the term loosely) cabin was used for gold card holding Y pax.
fly Saha Air 707s daily from Tehran's downtown Mehrabad to Mashhad, Kish Island and Ahwaz
Bongodog1964 From United Kingdom, joined Oct 2006, 3016 posts, RR: 2 Reply 18, posted (2 months 2 days 19 hours ago) and read 9574 times:
Quoting sandyb123 (Reply 14): But the ZT website images shows seatback IFE in all seats !? This seems like a much better than usual service for BA Y class customers on the route.
No difference really as all BA long haul Y seats have IFE screens
Pegasus1 From United Kingdom, joined Jun 2008, 78 posts, RR: 0 Reply 19, posted (2 months 2 days 17 hours ago) and read 8741 times:
Quoting a3xx900 (Reply 4): If I booked a BA Economy ticket I would want to avoid this inferior service...
I flew on a short European service on this aircraft a while back and I remember thinking at the time how I wouldn't mind doing a longer flight on it. It's a beautiful aircraft inside. Comfortable soft light grey leather seats, all with PTV and ample legroom. The service was also very good, offered with plenty of warm smiles by a very professional cabin crew. I was extra impressed, given that they were providing another airline's service at the time, which would have been unfamiliar to them, but as a passenger off the street, with no particular knowledge or expectation of the product, you would never know.
If I knew this aircraft was operating a flight I could easily switch to from one I was booked on, I would volunteer myself for the switch.
Wingtips56 From United States of America, joined Dec 2010, 216 posts, RR: 0 Reply 20, posted (2 months 2 days 16 hours ago) and read 8331 times:
With the J.V., AA gets snarled up with this too. AA has internal instructions for folks booked on these flights as AA* codeshare bookings (flights AA*6140/6133), 16-20MAR. As AA doesn't have regulatory authority to codeshare on Titan, they have to cancel the AA* segments and rebook and reticket people still wanting those flights on the prime BA flight numbers. Since they are only Y aircraft, they are contacting the folks in the premium cabins to offer reaccomodation on other AA*/BA flights within 5 days, offer voluntary downgrades on the Titan flights with differences refunded, or cancel and full refund. Coach passengers are offered alternate flights or refunds if they don't want to fly Titan.
Worked for WestAir, Apollo Airways, Desert Pacific, Western, AirCal and American Airlines
viscount630 From United Kingdom, joined Mar 2005, 223 posts, RR: 0 Reply 21, posted (2 months 2 days 11 hours ago) and read 6790 times:
Titan has a reputation for excellent cabin service and high standards. It's used by some of the most exclusive travel agencies for their services, worldwide, and I would be delighted to find they were operating my flight and replacing the usual mediocre BA product.
Work on jetties in terminal 7 has meant that there is not enough room for all the BA departures so the BA177 is leaving from terminal 8 for the most of March.
flyingalex From Germany, joined Jul 2010, 993 posts, RR: 1 Reply 23, posted (2 months 2 days 8 hours ago) and read 5587 times:
Quoting ajs123uk (Reply 22): Work on jetties in terminal 7 has meant that there is not enough room for all the BA departures so the BA177 is leaving from terminal 8 for the most of March.
BA116 is the affected service.
Public service announcement: "It's" = "it is". To indicate posession, write "its." Looks wrong, but it's correct grammar
Bongodog1964 From United Kingdom, joined Oct 2006, 3016 posts, RR: 2 Reply 24, posted (2 months 2 days 8 hours ago) and read 5298 times:
Quoting Wingtips56 (Reply 20): As AA doesn't have regulatory authority to codeshare on Titan, they have to cancel the AA* segments and rebook and reticket people still wanting those flights on the prime BA flight numbers.
Surely this is completely incorrect. Titan aren't operating the flights, they have been wet leased by BA to opearet a BA coded flight.
gilesdavies From United Kingdom, joined Dec 2003, 2880 posts, RR: 1 Reply 25, posted (2 months 2 days 7 hours ago) and read 5473 times:
Quoting AeroWesty (Reply 1): Those traveling in higher classes have been offered another flight or a full refund.
Does that man if I was due to be flying Business or First Class and opted to take this flight and fly in Economy, they will give you a full refund and can basically fly across the pond for free?
If so, I would slum it and bite their hand off for the refund!
I thought the aircraft had PTVs for IFE, so surprised it mentions drop down screens. Unless they haven't got the IFE loaded on the PTVs at short notice.
flyingalex From Germany, joined Jul 2010, 993 posts, RR: 1 Reply 26, posted (2 months 2 days 7 hours ago) and read 5356 times:
Quoting gilesdavies (Reply 25): Does that man if I was due to be flying Business or First Class and opted to take this flight and fly in Economy, they will give you a full refund and can basically fly across the pond for free?
No, it means you can either be moved to a different flight in the same class of travel (BA has about a dozen daily departures to NYC, so you should be able to find something that works for you), or you can cancel your trip entirely and get a full refund.
Or you could voluntarily downgrade to Economy to fly on the Titan bird, but then you would not be entitled to compensation since downgrading was your idea.
Public service announcement: "It's" = "it is". To indicate posession, write "its." Looks wrong, but it's correct grammar
flyingalex From Germany, joined Jul 2010, 993 posts, RR: 1 Reply 30, posted (2 months 2 days 2 hours ago) and read 3077 times:
Quoting LhrRampRats (Reply 29): I've been loading this flight for the past 3 days, no cargo just baggage. It's a dream to load too much better than our b767s. How old is POWD?
KaiTak747 From Switzerland, joined Aug 2012, 145 posts, RR: 0 Reply 31, posted (2 months 2 days 1 hour ago) and read 2575 times:
So out of BA's 52 777s, 55 747s and the longhaul 767s, they have no slack in their fleet? Even with several aircraft in maintenance that is amazing aircraft utilisation.
Also, economy loads to NYC must be very high to not be able to put all of the economy passengers of the cancelled flights on any the 8 daily flights to NYC, or on AA flights.
This cannot be financially the best option, it would be interesting to hear the rationale behind the decision to charter the Titan jet.
buck3y3nut From United States of America, joined Jul 2006, 864 posts, RR: 0 Reply 32, posted (2 months 2 days ago) and read 1919 times:
I saw that bird yesterday when my flight from FRA arrived an hour early. I was wondering what that was. A few minutes later, I also spotted a BA Narrowjet (looked like an A319) taxiing. Wondering why that plane was there. The weather was so bad. We sat on the tarmac because JFK did not have a gate for us. Had to wait for the AF A380 to depart and use that one instead
jwhite9185 From United Kingdom, joined May 2007, 717 posts, RR: 0 Reply 34, posted (2 months 1 day 23 hours ago) and read 1437 times:
Flew on this one back from LCA in December. I was booked into Club and received a refund of the difference in fare between Economy and Club as well as €60 compensation.
All the details on the aircraft and service are posted in the TR I wrote, which was mentioned above.
ajs123uk From United Kingdom, joined Aug 2007, 55 posts, RR: 0 Reply 36, posted (2 months 1 day 21 hours ago) and read 1098 times:
Quoting ajs123uk (Reply 22):
Work on jetties in terminal 7 has meant that there is not enough room for all the BA departures so the BA177 is leaving from terminal 8 for the most of March.
D'oh , apologies, you are of course correct its the 116, I should know I operated on it last week, (177 was the outbound service I operated and I misread my roster!!)
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