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BA Playing Roulette With Domestic Connections?  
User currently offlinetcxdegsy From United Kingdom, joined Jan 2006, 517 posts, RR: 1
Posted (1 year 4 months 3 weeks 5 days 1 hour ago) and read 8069 times:

Am I the only one that's noticed a sharp reduction in reasonable connection options with BA in the past few weeks?
I've been checking flight options for flying to Europe from EDI with BA, and noticed I'm almost always offered EDI-LCY or EDI-LGW connections onto a LHR- Euro departure, therefore requiring a cross-London land connection.

I've checked reward and cash options, for October, November and March next year. Even if I try to book overnight stopovers in London, I'm STILL only offered LCY and LGW - no options for LHR domestics.. unless you count the very last flight into LHR from EDI, which is hardly the best option if I want to use the overnight to spend an evening in London city. But returning home, I still struggle to get an EDI flight from LHR

Surely with the extra flights post BMI they've trimmed back on, I'd expect there still to be the same level of LHR options offered from a passenger connection convenience perspective. Furthermore, with Little Red now on the scene, surely the lack of LHR-LHR connections will play right into their hands and gain more business by pushing customers onto other airlines for both the domestic and subsequent international sector.

Or am I being a cynic by thinking that maybe all the EDI-LHR options are being offered to the more lucrative long-haul connection customers instead?

BA's lost out on Club business from me twice now because of this disappointing turn of events. I've raised the points with their Customer Relations for some answers and will post a copy of the response.

Anyone else noticed this or have any answers?


next flights: BA1441 0566 0581 1446 EDI-LHR-MXP-LHR-EDI
29 replies: All unread, showing first 25:
 
User currently offlinetonystan From Ireland, joined Jan 2006, 1437 posts, RR: 2
Reply 1, posted (1 year 4 months 3 weeks 5 days 1 hour ago) and read 7997 times:

Quoting tcxdegsy (Thread starter):
BA's lost out on Club business from me twice now because of this disappointing turn of events. I've raised the points with their Customer Relations for some answers and will post a copy of the response.

Confused!!!! BA don't operate club on domestic services!!!!!

When you say 'domestic connections' where are you trying to connect to from LHR?



My views are my own and do not reflect any other person or organisation.
User currently onlineRoseflyer From United States of America, joined Feb 2004, 9649 posts, RR: 52
Reply 2, posted (1 year 4 months 3 weeks 5 days 1 hour ago) and read 7950 times:

You bring up a real problem. BA has some interesting capacity management and inventory management. I’ve found it very hard to book tickets with them far in advance because the fares aren’t matching what the competition offers or it is hard to find specific flights.

BA’s LHR dilemma is why you see airlines like KLM as large as they are. Often it is easier and better to connect in AMS, CDG, BRU or FRA than LHR out of UK airports that are not in London. If LHR was the size of ATL or DFW, it would be a mega hub, but because of the capacity constraints and week short haul (very expensive), other hubs in other cities are flourishing.



If you have never designed an airplane part before, let the real designers do the work!
User currently offlinetcxdegsy From United Kingdom, joined Jan 2006, 517 posts, RR: 1
Reply 3, posted (1 year 4 months 3 weeks 5 days 1 hour ago) and read 7925 times:

Quoting tonystan (Reply 1):
Confused!!!! BA don't operate club on domestic services!!!!!

Course they don't but booking a Club Europe flight should still give me domestic options into LHR. or so I'd have expected



next flights: BA1441 0566 0581 1446 EDI-LHR-MXP-LHR-EDI
User currently offlinetcxdegsy From United Kingdom, joined Jan 2006, 517 posts, RR: 1
Reply 4, posted (1 year 4 months 3 weeks 5 days 1 hour ago) and read 7900 times:

Quoting tonystan (Reply 1):
When you say 'domestic connections' where are you trying to connect to from LHR?

I've been looking at/ for EDI-LHR-DUS, and been getting EDI-LCY/ LHR-DUS or EDI-LGW/ LHR-DUS. Stupid!

now using Germanwings EDI-CGN and Lufthansa (Eurowings) GLA-DUS. I'd have preferred to fly the flag, personally



next flights: BA1441 0566 0581 1446 EDI-LHR-MXP-LHR-EDI
User currently offlineflyingthe757 From UK - England, joined Mar 2013, 257 posts, RR: 0
Reply 5, posted (1 year 4 months 3 weeks 5 days 1 hour ago) and read 7883 times:
Support Airliners.net - become a First Class Member!

Quoting tcxdegsy (Thread starter):

What routes are you looking at?


User currently offlinetonystan From Ireland, joined Jan 2006, 1437 posts, RR: 2
Reply 6, posted (1 year 4 months 3 weeks 5 days 1 hour ago) and read 7867 times:

I've just checked a range of dates between OCT and JAN on the EDI-LHR-DUS route and getting offered plenty of LHR connections. LCY ones have appeared also at significantly discounted fares but that's to be expected.

Is it you just prefer not to pay for the convenience of a single airport connection?



My views are my own and do not reflect any other person or organisation.
User currently offlineblueshamu330s From UK - England, joined exactly 13 years ago today! , 2939 posts, RR: 25
Reply 7, posted (1 year 4 months 3 weeks 5 days ago) and read 7691 times:

There is plenty of "most suitable connection" options if you are looking to pay for a ticket.

However, Avios inventory soon books out. With a London connection, you are looking at availability on two sectors, not just one. Therefore, if your onward connection from LHR is available, BA will offer you connection through another London airport in order to facilitate your award redemption booking.

Rgds



So I drive a 4x4. So what?! Tax the a$$ off me for it...oh, you already have... :-(
User currently onlinerutankrd From United Kingdom, joined Sep 2003, 3005 posts, RR: 7
Reply 8, posted (1 year 4 months 3 weeks 5 days ago) and read 7573 times:
Support Airliners.net - become a First Class Member!

Quoting tcxdegsy (Reply 4):
I've been looking at/ for EDI-LHR-DUS, and been getting EDI-LCY/ LHR-DUS or EDI-LGW/ LHR-DUS. Stupid!

now using Germanwings EDI-CGN and Lufthansa (Eurowings) GLA-DUS. I'd have preferred to fly the flag, personally

Why would you want to extend your journey time for an inter Europe flight.

Its not green and its not an effective use of time if on a business trip !


User currently offlineAZA330 From Italy, joined Feb 2004, 289 posts, RR: 0
Reply 9, posted (1 year 4 months 3 weeks 4 days 22 hours ago) and read 7198 times:

As a side note to this post I too have been trying to book flights on BA's website (various Itally-USA itineraries) and was offered a variety of connections that involve airport changes and overnight stays in London. On top of that for some flights where BA offers direct service from London, on certain days the only options offered on the website involved codeshare flights with Iberia or AA (some without any BA metal at all).

Also, for certain flights, for example leaving from VCE and connecting in London, it is almost impossible to catch a west-heading long-haul flight the same day. Back in the day BA had a VCE-LGW flight at 7:30am that was great for connections both to other European destinations and long-haul flights out of LGW. Now they have flights to LGW, LHR, and LCY, but the earliest gets to LGW at 11:35am and is only offered once a week, otherwise all of them get there in the afternoon. It certainly works for them this way if they do it, but it all seems too awkward of a schedule at times... Any BA insider who has an idea why this may be?

Thanks!


User currently offlineScottishDavie From UK - Scotland, joined Feb 2011, 184 posts, RR: 0
Reply 10, posted (1 year 4 months 3 weeks 4 days 18 hours ago) and read 6730 times:

Quoting tcxdegsy (Reply 4):
've been looking at/ for EDI-LHR-DUS, and been getting EDI-LCY/ LHR-DUS or EDI-LGW/ LHR-DUS. Stupid!

now using Germanwings EDI-CGN and Lufthansa (Eurowings) GLA-DUS. I'd have preferred to fly the flag, personally

Each to his or her own but it's beyond my understanding why anybody would want to change in London rather than fly direct from Scotland to the intended destination (DUS) or somewhere very close (CGN). Lack of direct flights to Europe has been a constant complaint from Scottish travellers and at long last this seems to be changing thanks in the main to low-cost carriers particularly U2, DY, LS, 4U and (if you must) FR. It's certainly no thanks to BA (who do not fly the Scottish flag) and I can't think of a single reason why any Scottish traveller should consider they owe them a drop of loyalty.

This is definitely the first time I've heard anybody complain about having to avoid London.  


User currently offlinebergkampsticket From UK - Scotland, joined Jan 2012, 36 posts, RR: 0
Reply 11, posted (1 year 4 months 3 weeks 4 days 16 hours ago) and read 6565 times:

Quoting ScottishDavie (Reply 10):

It beats me. I just flew return with 4U from EDI-CGN (booked from LH site) and for much less then BA got a comfortable extra legroom seat, sandwich, drink, miles, checked luggage and to choose my seat within the same time limit. Frankly it was better than BA's service before you even consider the time and energy to change in the only place BA seems to care about.


User currently offlineSKAirbus From Norway, joined Oct 2007, 1738 posts, RR: 1
Reply 12, posted (1 year 4 months 3 weeks 4 days 6 hours ago) and read 6002 times:

Quoting bergkampsticket (Reply 11):
to change in the only place BA seems to care about.

A bit of an overdramatisation... Maybe it should be "the only place BA seems to make money".



Next Flights: LHR-OSL (319-BA), OSL-LHR (319-BA), LHR-CPH (320-BA), VXO-BMA (S20-TF), ARN-CPH (738-SK), CPH-LHR (320-BA)
User currently offlinevaus77w From Australia, joined Aug 2011, 143 posts, RR: 0
Reply 13, posted (1 year 4 months 3 weeks 4 days 5 hours ago) and read 5715 times:

Quoting tcxdegsy (Thread starter):
more lucrative long-haul connection customers instead?

This might have something to do with it. I've looking into BA to fly to Europe in June. I looked at flying into ARN, CPH and AMS and was mostly given LHR onward connections. I ended up booking SYD-LHR-AMS return, with both AMS flights leaving/arriving from LHR T5.

Cheers.


User currently offlineBritishB747 From United Kingdom, joined Jun 2010, 128 posts, RR: 0
Reply 14, posted (1 year 4 months 3 weeks 4 days 4 hours ago) and read 4932 times:

The long haul point may be the one.

I am booked on BA in June from EDI-LHR-SFO. I was offered numerous connection opportunities at LHR to connect with the 1400 LHR-SFO flight. I eventually settled on the 1010 flight from EDI as it is a B763 rather than the usual Airbus.

Regards



AB6 319 320 321 AR8 737/3/4/6/G/8 744 752 763 77W 788 D10 D38 DH4 E75 F70 M83
User currently offlineskipness1E From United Kingdom, joined Aug 2007, 3255 posts, RR: 1
Reply 15, posted (1 year 4 months 3 weeks 4 days 3 hours ago) and read 4410 times:

Quoting ScottishDavie (Reply 10):
It's certainly no thanks to BA (who do not fly the Scottish flag) and I can't think of a single reason why any Scottish traveller should consider they owe them a drop of loyalty.

Flag waving should be left at Bannockburn. BA used to fly GLA-CDG, JFK / EWR, BOS and EDI-ARN.
If you count my first year of life we can add PIK-JFK and YYZ !

That's it, in my whole lifetime. Everything else always went via LHR, BHX or MAN. The Scottish market was left to EZY and the locos who offer a fraction of the connectivity of LHR / AMS / FRA / CDG when taken in totality.
The home market isn't big enough to support point to point legacy. British Airways do fly the Union Flag which is clearly an amalgalm of the Saltire, the St George's cross with the cross of St Patrick thrown in. It's the Welsh flag they don't fly  

Btw I'm just as Scottish as you....


User currently offlinebrilondon From Canada, joined Aug 2005, 4237 posts, RR: 1
Reply 16, posted (1 year 4 months 3 weeks 4 days 2 hours ago) and read 4264 times:

Quoting rutankrd (Reply 8):
Why would you want to extend your journey time for an inter Europe flight.

Its not green and its not an effective use of time if on a business trip


I don't see why you would worry about which airport you are flying into and out of if you are spending time in London, why would you not want to fly into LCY? Then the next day go out to LHR and continue the journey? Just my thinking of what makes sense to me.



Rush for ever; Yankees all the way!!
User currently offlineScottishDavie From UK - Scotland, joined Feb 2011, 184 posts, RR: 0
Reply 17, posted (1 year 4 months 3 weeks 3 days 4 hours ago) and read 3294 times:

Quoting skipness1E (Reply 15):
Flag waving should be left at Bannockburn.......

Thanks for telling me a load of stuff I knew already.  

More seriously please don't make assumptions about me or my views. The point about the flag was in response to the OP who seemed, bizarrely, to think that "flying the flag" (presumably the Union Jack) was more important than a convenient direct(ish) flight with a German airline.

By the way, if you really want to know, I'm an active supporter of the Better Together campaign fighting to ensure that Scotland retains its rightful place as an integral part of the UK .   


User currently offlineneedmolegroom From United Kingdom, joined Mar 2008, 23 posts, RR: 0
Reply 18, posted (1 year 4 months 3 weeks 2 days 18 hours ago) and read 2969 times:

It's all very familar behaviour from BA, as has been said many times they are really just London Airways. I've lived in three different parts of the US and in every case getting back to EDI on a UK carrier only worked properly in the days of BCal through LGW.
Since those distant days the optimum connections/convenience is always on flights though AMS/CDG. KLM/Delta though AMS is consistently the best, but in it's day Sabena via BRU was equally as good.
I'm just another expat Brit who can't remember the last time I flew BA, and I suspect there's a lot of us. You have to believe they just don't care. But to be fair, they are not helped by being lumbered with an airport which compares badly with the likes of AMS for connecting passengers.



needmolegroom
User currently offlineskipness1E From United Kingdom, joined Aug 2007, 3255 posts, RR: 1
Reply 19, posted (1 year 4 months 3 weeks 2 days 18 hours ago) and read 2940 times:

Given you can't remember the last time you flew BA you've not been through since T5 came on line I assume. Perhaps it's time to have another go?

User currently offlinetcxdegsy From United Kingdom, joined Jan 2006, 517 posts, RR: 1
Reply 20, posted (1 year 4 months 3 weeks 2 days 2 hours ago) and read 2690 times:

Quoting blueshamu330s (Reply 7):
Quoting ScottishDavie (Reply 10):

People, put my travel preferences to the side, that's not up for debate. The whole point was that BA are not offering reasonable connection options. As far as reward connections being sold out, I hardly think that'll be the case for march next year when they'll only have been on sale less than a month, when the international sector is fine.

Surely BA should be trying to feed their LHR flights, not discourage them? with VS now offering Little Red, as far as I'm concerned this could play right into SRB's hands by customers checking alternatives and finding suitable ones that BA don't appear to want to offer. Considering the number of seats on EDI-LHR and GLA-LHR every day, sounds stupid to me from a strategy point of view



next flights: BA1441 0566 0581 1446 EDI-LHR-MXP-LHR-EDI
User currently offlineskipness1E From United Kingdom, joined Aug 2007, 3255 posts, RR: 1
Reply 21, posted (1 year 4 months 3 weeks 2 days 2 hours ago) and read 2667 times:

May have been a bug, as I look at it now, it's happily offering the usual GLA-LHR-DUS, ZRH, CDG etc etc and similar standard options from EDI.

User currently offlineAIR MALTA From Malta, joined Sep 2001, 2501 posts, RR: 1
Reply 22, posted (1 year 4 months 3 weeks 2 days 1 hour ago) and read 2623 times:

Quoting skipness1E (Reply 21):
May have been a bug, as I look at it now, it's happily offering the usual GLA-LHR-DUS, ZRH, CDG etc etc and similar standard options from EDI.

Same here... I found many options to fly from EDI to European routes via LHR.

Quoting needmolegroom (Reply 18):
Since those distant days the optimum connections/convenience is always on flights though AMS/CDG. KLM/Delta though AMS is consistently the best, but in it's day Sabena via BRU was equally as good.

Depends on your routing? I have transferred many times through AMS and I had to walk a lot to reach my connecting flight. Like Skippness1E said, have your tried T5... It beats AMS or BRU any day!



Next flights : BRU-ZRH-CAI (LX)/ BRU-FCO-TLV (AZ)
User currently offlineneedmolegroom From United Kingdom, joined Mar 2008, 23 posts, RR: 0
Reply 23, posted (1 year 4 months 3 weeks 1 day 20 hours ago) and read 2351 times:

T5?.......Ah well, too late for that I'm afraid, now well wedded to my Skymiles. Haven't found AMS forcing me to have long walks, but even that would be preferable to the long Immigration lines at LHR during peak morning hours. If your point of entry is one of the smaller UK airports you'll probably avoid those long queues.


needmolegroom
User currently offlineThomasCook From United Kingdom, joined Aug 2004, 796 posts, RR: 8
Reply 24, posted (1 year 4 months 3 weeks 1 day 20 hours ago) and read 2341 times:

Nice to see that some domestic services have just been reduced for the winter. Quite disappointing for Manchester particularly given them recently pulling LGW too. Maybe Little Red are not as 'doomed' as so many on this forum have previous said?

ThomasCook



A380 Crew
User currently offlineViscount724 From Switzerland, joined Oct 2006, 25356 posts, RR: 22
Reply 25, posted (1 year 4 months 3 weeks 1 day 19 hours ago) and read 2367 times:

Quoting AIR MALTA (Reply 22):
Quoting needmolegroom (Reply 18):
Since those distant days the optimum connections/convenience is always on flights though AMS/CDG. KLM/Delta though AMS is consistently the best, but in it's day Sabena via BRU was equally as good.

Depends on your routing? I have transferred many times through AMS and I had to walk a lot to reach my connecting flight. Like Skippness1E said, have your tried T5... It beats AMS or BRU any day!

Yes I have connected at T5 4 or 5 times but I much prefer AMS. I find AMS much more user-friendly. For example, you don't have to wait in another line at that "flight connections" area at T5 to have your boarding pass checked or whatever they do there, before you continue to your next gate. At AMS you just go to your next gate with no fuss.

And with the UK not part of the Schengen area, connections within Europe are less convenient at LHR since you have to clear passport control and there's a second security check at LHR, both of which are avoided when you connect at a Schengen airport (assuming your origin and destination are also Schengen). For example, I flew GVA-AMS-BRU on KL last weekend and never once had to take my passport out of my pocket in either direction, and only one security check at GVA outbound and BRU on the return trip. I could have made a 15 minute connection at AMS without problems.

LHR also much more prone to delays, as expected for an airport operating at 99% of runway capacity.


User currently offlineskipness1E From United Kingdom, joined Aug 2007, 3255 posts, RR: 1
Reply 26, posted (1 year 4 months 3 weeks 1 day 19 hours ago) and read 2340 times:

Quoting Viscount724 (Reply 25):
connections within Europe are less convenient at LHR since you have to clear passport control

No you don't, Flight Connections by-passes Passport Control.

Quoting ThomasCook (Reply 24):
Quite disappointing for Manchester particularly given them recently pulling LGW too.

Fair bit of over capacity having introduced LBA and maintained a few ex BMI slots, VS have yet to make any impact on any route as yet.


User currently offlineViscount724 From Switzerland, joined Oct 2006, 25356 posts, RR: 22
Reply 27, posted (1 year 4 months 3 weeks 1 day 19 hours ago) and read 2317 times:

Quoting skipness1E (Reply 26):
Quoting Viscount724 (Reply 25):
connections within Europe are less convenient at LHR since you have to clear passport control

No you don't, Flight Connections by-passes Passport Control.

Sorry, I wasn't clear. I wasn't referring to passport control at LHR but at the points of origin and destination.

Using my example of GVA-BRU, if I had connected at LHR I would have had to clear passport control before boarding the GVA-LHR flight since I'm leaving the Schengen area, and would have again had to clear passport control on arrival at BRU since I am again entering the Schengen area. Neither of those passport checks apply when I connect at AMS/CDG/FRA/ZRH. The entire trip is like a domestic trip, and with no second security check at the connecting point.


User currently offlineby188b From United Kingdom, joined Jul 2003, 710 posts, RR: 0
Reply 28, posted (1 year 4 months 3 weeks 1 day 10 hours ago) and read 2152 times:

Ive noticed some peculiatries with BA.com

For example if i look at booking with cash and then upgrading with avios, from Y+ To Club on GLA-LHR-HKG , it only shows LGW/LCY Connections but instead i can book GLA-LHR-HKG normally, then upgrade the LHR-HKG to club immediately after.



next flights : BD LHR-TXL J, FR SXF-STN Y, SN BRU-LHR Y, MA LHR-BUD Y, BA BUD-LHR J, BA LCY-SNN-JFK J, BA JFK-LHR J, BA
User currently offlineRyanairGuru From Australia, joined Oct 2006, 5586 posts, RR: 5
Reply 29, posted (1 year 4 months 3 weeks 1 day 10 hours ago) and read 2097 times:

Quoting needmolegroom (Reply 18):
I'm just another expat Brit who can't remember the last time I flew BA, and I suspect there's a lot of us

I'm another and I can only remember the last time I flew BA because I'm wedded to QF. Before I started doing as much domestic flying I took EK every time, and no doubt will do so again from now on. I'm a happy little camper with the QF-EK partnership  
Quoting skipness1E (Reply 26):
Flight Connections by-passes Passport Control

Yes for international-international, but international-domestic can be a pain.

Last time I went to the UK I flew QF SYD-HKG and then BA HKG-LHR-MAN. I decided to only take one passport and therefore left my British passport at home, which meant I arrived as a foreign national. Arriving at the T5 connections immigration point, there were 4 desks open for EU nationals and 1 for foreign nationals. There were no EU nationals. I'm not joking, I was standing in line for half an hour while the people sitting at the other desks stared into space looking board. Someone in the queue ahead of me asked if they could go to one of those desks, and was told they couldn't ... because they didn't have stamps. Unbelievable. I learned my lesson, though, always take both passports.



Worked Hard, Flew Right
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