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UA Improvements @ EWR Compared To DL @ JFK?  
User currently offlineVC10er From United States of America, joined Feb 2007, 2941 posts, RR: 10
Posted (1 year 5 months 1 day 21 hours ago) and read 5723 times:
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I was at TC at EWR last night. It's not a bad terminal, it's standard GOOD, but not special. So in response to Delta in the NYC area, we now know United is larger with more flights with the most flat beds. Great connectivity for international United (and Star Alliance) travelers. A decent food court and shops. Certainly the new concourse is newer and nicer. They did add a special Global Services area, but it's just ok vs ORD.

But is that enough? What is Smisek doing to further to improve his fliers experience? WHEN will they redesign those 2 horrible United Clubs? They look like a movie set from 1987, one is so brightly lit that it hurts your eyes. Even though they are large, they are often more packed inside than outside.

Can they too add an observation deck? Are they bringing in more than one or two 3 class aircraft, offering more GF to such a premium market? Like GF to India? HK? Etc? How about adding even more international routes? Even adding P.S. service too.

Delta can overtake them easily without further improvement, IMHO!

I (we) keep seeing opportunity for United to improve, but where's the beef?


The world is missing love, let's use our flights to spread it!
33 replies: All unread, showing first 25:
 
User currently offlinecomorin From United States of America, joined May 2005, 4900 posts, RR: 16
Reply 1, posted (1 year 5 months 1 day 20 hours ago) and read 5657 times:

VC10er, pardon my ignorance, but what is a GF?

User currently offlineSTT757 From United States of America, joined Mar 2000, 16885 posts, RR: 51
Reply 2, posted (1 year 5 months 1 day 20 hours ago) and read 5613 times:

DL's JFK operation is not on par with UA's, it's much smaller. UA handles more travelers through Terminal C at EWR than DL does through EWR, JFK and LGA combined. It's a different operation. DL doesn't even have a single hangar at JFK, UA is in the process of building their fifth 90,000 sq. ft. hangar at EWR. UA is also building a new Chelsea catering building at EWR.

For Terminal improvements UA announced this week they're spending $150 million remodeling the check in areas, and yes they're redoing the United Clubs as they did in ORD Terminal 2 and this past week the new Club in Seattle.

http://www.airlinesanddestinations.c...seatac-and-opens-new-lounge-there/

Longer term the Port Authority should announce soon a new $2-3 Billion dollar Terminal to replace Terminal A. UA should be an anchor tenant for that new facility.



Eastern Air lines flt # 701, EWR-MCO Boeing 757
User currently offlineVC10er From United States of America, joined Feb 2007, 2941 posts, RR: 10
Reply 3, posted (1 year 5 months 1 day 20 hours ago) and read 5563 times:
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Quoting comorin (Reply 1):

GF is "Global First". It is sUA's international First Class on a 3 cabin aircraft. (in case you don't know about it) It is, in my opinion, the best on-board product United has. They are big all-aisle suites that I find extremely comfortable and has awesome storage and overall well designed. No, it doesn't stand up to other F products in the world, but it's the best way to fly United. Especially in the nose of a 747.

Given there has been virtually no cross fleeting, to me, they would stand a better chance to get paying First passengers from the EWR gateway than most others. Mostly for the very long haul flights from EWR.
(and since Delta has a better business seat, it's not better than United Global First (many don't share my opinion)

You can view it on United.com.

Cheers!



The world is missing love, let's use our flights to spread it!
User currently offlineCODC10 From United States of America, joined Jul 2000, 2436 posts, RR: 6
Reply 4, posted (1 year 5 months 1 day 20 hours ago) and read 5534 times:

The new GS lobby is a temporary solution. My understanding is that a permanent facility with direct security access will be added some time in the near future as part of the announced $150mm in improvements.

[Edited 2013-05-26 07:30:51]

User currently offlineVC10er From United States of America, joined Feb 2007, 2941 posts, RR: 10
Reply 5, posted (1 year 5 months 1 day 19 hours ago) and read 5524 times:
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Quoting STT757 (Reply 2):

WOW! With all the fuss Delta is making in NYC, one wouldn't actually know that, I didn't realize that and I'm Global Services and an A.nutter! I need to pay more attention.

I live on West 10th st in Manhattan and getting to and from EWR is so easy, this is fabulous.

In the past, getting through the Holland Tunnel at 9pm on a Saturday was like rush hour in Sao Paulo! Last night I flew threw the tunnel like a 757! Not to forget the ease of using the PATH train too.

Thanks! I can't wait for 2 things...a renovated United Club and anon-stop to Rio!

Have a great weekend! (I'm going on your link now)



The world is missing love, let's use our flights to spread it!
User currently offlineVC10er From United States of America, joined Feb 2007, 2941 posts, RR: 10
Reply 6, posted (1 year 5 months 1 day 19 hours ago) and read 5501 times:
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Quoting CODC10 (Reply 4):

That explains the 3 bad pieces of framed art in there! That's good news for such a giant United gateway!



The world is missing love, let's use our flights to spread it!
User currently offlineMats From United States of America, joined Jul 2003, 633 posts, RR: 1
Reply 7, posted (1 year 5 months 1 day 19 hours ago) and read 5466 times:

VC10er... too bad "send instant message" is broken. I used to live on West 10th Street, and half my family is from Rio de Janeiro. But I flew Delta mostly out of LaGuardia and JFK back then. A new United Club (with espresso and showers) and a nonstop to Galeão would be nice additions. I'm not sure if United ever flew nonstop from JFK to Rio, but they actually had a shared check-in and gate space with Varig at JFK/Terminal 7.

User currently offlinestaralliance85 From United States of America, joined Jul 2011, 201 posts, RR: 0
Reply 8, posted (1 year 5 months 1 day 19 hours ago) and read 5366 times:

Being in Manhattan, some would think that DL is the largest carrier in NYC with all the fuss they are making about T4B. That is the furthest thing from the truth!!! UA runs a great operation from EWR. Terminal C is a more reliable fortress than DL' s JFk, LGA and EWR operations combined. Yes I do admit they need to renvovate their C1 and C3 Lounge ASAP, plus they need a better section of food. In terms, of having Global First from the NYC area they need to do it cautiously. Many people are use to the 2 Class CO style BusinessFirst and economy. Economy Plus is an awesome addition from the merger! I think Global First would be great for the LHR,NRT, HKG and PEK flights. However, I would not want to give up the Pre-merger CO BusinessFirst seat for the pre-merger UA herringbone style seats, which I think are horrible.


UA is better for me for the NYc area because

1. MileagePlus is a much better FF program than DL Skypesos. Plus I have the CLub Card that gives me Premier Access and UnitedClub Access. DL is very frugile about giving SkyPrioty (even for a fee) and they don't even give it to their Silver members. You at least have to fly 50,000 miles or fly business class to get Skyprioty. That is one huge advantage of being Silver Premier than Silver Medallion.

2. UA has six nonstop to Asian cities from EWR as DL only has one to NRt from JFK. DL is being to conservative in not ordering more 777's to compete with UA on these routes. I'm sure if DL added PEk, HKg, DEl or BOM from JFK they would be successful, like UA

Hopefully, UA will add GIG and ICN from EWR soon!



brad Fitzpatrick
User currently offlinecomorin From United States of America, joined May 2005, 4900 posts, RR: 16
Reply 9, posted (1 year 5 months 1 day 18 hours ago) and read 5225 times:

Quoting VC10er (Reply 3):

Thank you! Look forward to trying it out one of these days.


User currently offlineVC10er From United States of America, joined Feb 2007, 2941 posts, RR: 10
Reply 10, posted (1 year 5 months 1 day 17 hours ago) and read 5114 times:
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Quoting Mats (Reply 7):

Muito Legal! I have lived here 10 years, before that on W 4th for 13 years!

I have an apartment on Rua Santa Clara in Copacabana, so I go to Brazil often. In the old days, I would always fly United from JFK, or VARIG (I still cry over VARIG!)

Continental used to have a DC-10 from EWR to GIG, which was great, but I always hated the old BF seat. United announced to GIG agents that they will start a non-stop in the fall. I hope it will be a 787, but I'm not holding my breath. I like the CO business seat, but I am one of a very few who prefer the backwards UA seats! It has ZERO storage at the seat, but I find the cushioning better and it's longer by a few inches, and I'm tall. But I would never complain about the CO seat - the storage is great. Anyway, with TAM going, Rio on fire, I think United would be smart to start that flight.

After reading this thread, it is really flabbergasting at how powerful United is at EWR! Tuesday I am flying down to Miami on a new 737-900, in First, and I am beside myself with joy as I haven't been on a 739 yet with the sky interior.

Obrigado,
Muito prazier!
R



The world is missing love, let's use our flights to spread it!
User currently offlineVC10er From United States of America, joined Feb 2007, 2941 posts, RR: 10
Reply 11, posted (1 year 5 months 1 day 17 hours ago) and read 5088 times:
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Quoting staralliance85 (Reply 8):

I agree! I would (if I were king) put sUA 3 class ac on those Asia flights. Perhaps LHR to compete with BA.

If I was going to HK non-stop from EWR, my company or clients would potentially spring for paying for Global First.

Horrible how spoiled the business traveler (aka: me) has gotten! I remember being on the United 747 to NRT from JFK in First in 1993 when they only had recliners in First. Back then I thought that was pure heaven..ice sculpture and all!



The world is missing love, let's use our flights to spread it!
User currently offlineVC10er From United States of America, joined Feb 2007, 2941 posts, RR: 10
Reply 12, posted (1 year 5 months 1 day 16 hours ago) and read 5077 times:
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Given all this info about United's fortress at EWR, is EWR their #1 hub??? In terms of take-off's and pax numbers?


The world is missing love, let's use our flights to spread it!
User currently offlineUnited1 From United States of America, joined Oct 2003, 6016 posts, RR: 9
Reply 13, posted (1 year 5 months 1 day 16 hours ago) and read 5028 times:

Quoting staralliance85 (Reply 8):
2. UA has six nonstop to Asian cities from EWR as DL only has one to NRt from JFK. DL is being to conservative in not ordering more 777's to compete with UA on these routes. I'm sure if DL added PEk, HKg, DEl or BOM from JFK they would be successful, like UA

I am not so sure about that....NYC to Asia is dominated by foreign carriers. UA/CO made a decent inroad into that from EWR but there is only so much O&D traffic to go around and UAs EWR hub gives UA a lot more connecting feed to support those Asian flights than DLs JFK hub would ever be able to. Remember that DL tried JFK-BOM and could not make it work.

Just for accuracy by the way UA has nonstop service to 7 Asian cities from EWR....NRT, PVG, PEK, HKG, BOM, DEL and TLV (twice a day.) DL has service to NRT and TLV from JFK.

Quoting VC10er (Reply 12):

Given all this info about United's fortress at EWR, is EWR their #1 hub??? In terms of take-off's and pax numbers?

No IAH is the largest in terms of the # of passengers but if I remember correctly from a thread a while ago ORD is now number one in terms of the number of flights.

Found the thread....ORD has 652 flights, IAH 611 and EWR comes in #3 at 430.

[Edited 2013-05-26 10:54:02]


Semper Fi - PowerPoint makes us stupid.
User currently offlinestaralliance85 From United States of America, joined Jul 2011, 201 posts, RR: 0
Reply 14, posted (1 year 5 months 1 day 16 hours ago) and read 4952 times:

Quoting VC10er (Reply 11):
Horrible how spoiled the business traveler (aka: me) has gotten! I remember being on the United 747 to NRT from JFK in First in 1993 when they only had recliners in First. Back then I thought that was pure heaven..ice sculpture and all!

When I make my booking on UA for long-haul business class. I always make sure it is on a former CO aircraft or on the Upper Deck of of 747.

Pre-UA merger Business Class Configuration is awful because.

1. In the last row of Business Class, who wants to face backwards into economy. Business Class would be a waste of money if you had to face the economy bulkhead seat with a mother and her screaming crying baby in it.


2. Four across just defeats the purpose of Business Class. No one wants to trip across people seated in high dollar seats.


UA should rip out all the pre-merger herringbone style seats and replace it with the CO pre-merger Businessfirst seats
like what they have on the 787, former CO fleet and some of the UA 767-300.



brad Fitzpatrick
User currently offlineFSDan From United States of America, joined Jan 2011, 756 posts, RR: 2
Reply 15, posted (1 year 5 months 1 day 16 hours ago) and read 4946 times:

Quoting STT757 (Reply 2):
UA handles more travelers through Terminal C at EWR than DL does through EWR, JFK and LGA combined.

Just out of interest, does this statistic include connecting traffic, or is it just NYC O&D? Obviously DL is never going to have the type of NYC connecting hub that UA has at EWR since their operations are split between JFK and LGA, but I would think that they are definitely in a position to steal NYC O&D traffic from UA and AA. DL has been making large investments in their product and brand, and has a very robust network out of NYC, even though it is not set up for connections.

Of course, DL still has some major work to do (e.g. getting all their JFK ops into T4), and is missing some key business markets from NYC such as JFK-HKG. We'll see how they tackle these issues in the next few years...



SEA SFO SJC LAX ONT SAN DEN IAH DFW OMA FSD MSP MSN MKE ORD DTW CVG MEM JAN BHM RSW ATL CLT BWI PHL LGA JFK MEX LIM KEF
User currently offlineSTT757 From United States of America, joined Mar 2000, 16885 posts, RR: 51
Reply 16, posted (1 year 5 months 1 day 16 hours ago) and read 4929 times:

Quoting United1 (Reply 13):

Found the thread....ORD has 652 flights, IAH 611 and EWR comes in #3 at 430.

In terms of mainline flying (A319/20s, 737s, 757s, 767s, 777s, 747s, 787s etc..) IAH is #1 with about 249 mainline departures a day, EWR is #2 with about 204 and ORD is #3 with 196 mainline departures.

http://www.airliners.net/aviation-fo...6842&s=UA+hub+departures#ID5746842



Eastern Air lines flt # 701, EWR-MCO Boeing 757
User currently offlineUnited1 From United States of America, joined Oct 2003, 6016 posts, RR: 9
Reply 17, posted (1 year 5 months 1 day 15 hours ago) and read 4911 times:

Quoting staralliance85 (Reply 14):
UA should rip out all the pre-merger herringbone style seats

....there are no herringbone style seats in J class on UA. If you are talking about IPTE you really can't see much into Y from J class. The seats were designed that way and UA spent a lot of effort into making sure the sightlines worked just right.

Quoting staralliance85 (Reply 14):
2. Four across just defeats the purpose of Business Class. No one wants to trip across people seated in high dollar seats.

It's no worse than trying to get out of a window seat in the "diamond" seats from B/E that are found on the exCO fleet and the two class 763's. Both seats are made by the same manufacture and are similar enough in size and comfort that UA is not going to spend the money to rip out either of those products until they are ready to go with the next generation of seats fleet wide.



Semper Fi - PowerPoint makes us stupid.
User currently offlineVC10er From United States of America, joined Feb 2007, 2941 posts, RR: 10
Reply 18, posted (1 year 5 months 1 day 15 hours ago) and read 4911 times:
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Quoting United1 (Reply 13):

Wow. When I read this it makes me a believer in the merger. (in spite of the bumps and anxiety) What a "goosebumps" network. I hope you are proud to work for United. I know they ought to treat you folks better, because without you, they are just billions of dollars worth of parked aircraft!

Yesterday I spoke to a woman named Kathy at the Global Services desk, I'm so sorry I didn't get her full name and send in a note about how wonderful she was.

Did you see "the Great Gatsby" yet? There is a Rapsody in Blue scene that would have made a fantastic United TV ad.

Seven non-stops to Asia from EWR! That's what I meant about UA "owning" Asia, plus all the other routes to Asia. How many pieces of United metal are there at NRT in one day? If Sao Paulo has 5, I can only just imagine Narita or HK!

What world city sees the most United metal in a day?



The world is missing love, let's use our flights to spread it!
User currently offlineUnited1 From United States of America, joined Oct 2003, 6016 posts, RR: 9
Reply 19, posted (1 year 5 months 1 day 15 hours ago) and read 4878 times:

Quoting STT757 (Reply 16):
Quoting United1 (Reply 13):

Found the thread....ORD has 652 flights, IAH 611 and EWR comes in #3 at 430.

In terms of mainline flying (A319/20s, 737s, 757s, 767s, 777s, 747s, 787s etc..) IAH is #1 with about 249 mainline departures a day, EWR is #2 with about 204 and ORD is #3 with 196 mainline departures.

http://www.airliners.net/aviation-fo...46842

...which of course excludes express. In terms of total flights ORD is larger than either....both of us are correct and I see no point in hashing it out as both of us can back up our statements using statistics. Although excluding express from the numbers is about as silly, in my opinion, as excluding EWR from NYC traffic  



Semper Fi - PowerPoint makes us stupid.
User currently offlineSTT757 From United States of America, joined Mar 2000, 16885 posts, RR: 51
Reply 20, posted (1 year 5 months 1 day 15 hours ago) and read 4866 times:

Quoting United1 (Reply 19):

...which of course excludes express. In terms of total flights ORD is larger than either....both of us are correct and I see no point in hashing it out as both of us can back up our statements using statistics. Although excluding express from the numbers is about as silly, in my opinion, as excluding EWR from NYC traffic

Question, where do you think the majority of the new 76 seat flying will go?



Eastern Air lines flt # 701, EWR-MCO Boeing 757
User currently offlineUnited1 From United States of America, joined Oct 2003, 6016 posts, RR: 9
Reply 21, posted (1 year 5 months 1 day 15 hours ago) and read 4832 times:

Quoting STT757 (Reply 20):
Question, where do you think the majority of the new 76 seat flying will go?

Initially my bet would be EWR and the west coast to backfill some of the 733/735s that UA pulled out of service a few years ago and to upguage EWR. Over time I am sure you will see them make their way to IAH and ORD to allow them to replace/consolidate some of the 50 seat RJs that are so prevalent at both airports. Just a guess....what do you think?



Semper Fi - PowerPoint makes us stupid.
User currently offlineSTT757 From United States of America, joined Mar 2000, 16885 posts, RR: 51
Reply 22, posted (1 year 5 months 1 day 15 hours ago) and read 4804 times:

Quoting United1 (Reply 21):
Just a guess....what do you think?

What I hope is exactly what you stated, up gauge EWR and restore some of the West Coast capacity lost with the 733 and 735 retirements (LAX-SEA, PDX, LAS, PHX, YVR etc..). Perhaps the Skywest order would be for the West Coast, and the UA orders would be for an operator on the East Coast.

Here's an interesting article regarding UA's catching up with larger Regional jets, and how they can add even more if they order a new narrowbody (C Series etc..).

http://www.dailyfinance.com/2013/05/...igger-regional-jets-but-still-lag/

Quote:
United's two recent orders will raise its large regional aircraft count to 255 by the end of 2015, which is the maximum permitted by its labor contract. Those additional 76-seat regional jets will allow United to cut back to 250-300 planes with 50 or fewer seats. However, that will still be more than double the size of Delta's small regional jet fleet, putting United at a cost disadvantage.

Can United catch up?
Given the highly competitive nature of the airline industry, having too many inefficient 50-seat aircraft could be a huge drag on profitability. United's pilot contract does allow the company to go beyond 255 large regional aircraft. The airline can add up to 70 more large regional aircraft (bringing the total to 325) if it also adds 88 small narrowbodies to be flown by United pilots. This language mimics Delta's fleet restructuring plan.



Eastern Air lines flt # 701, EWR-MCO Boeing 757
User currently offlineVC10er From United States of America, joined Feb 2007, 2941 posts, RR: 10
Reply 23, posted (1 year 5 months 1 day 12 hours ago) and read 4552 times:
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Quoting staralliance85 (Reply 14):

I don't think it's awful at all. Perhaps they are for you..which is cool. Except for the lack of storage I prefer it to the off the shelf diamond seat. I also enjoy flying backwards. You can't tell except during take off and breaking.
But this thread is about United at EWR and how they stack up against the self proclaimed title of New York City's airline.

There are plenty of seat debates: trust me, I have been so vocal on them. But sUA or sCO, they are both fine (my point about being spoiled!) it's why there is chocolate and vanilla!



The world is missing love, let's use our flights to spread it!
User currently offlineN62NA From United States of America, joined Aug 2003, 4522 posts, RR: 7
Reply 24, posted (1 year 5 months 1 day 11 hours ago) and read 4371 times:

Quoting VC10er (Thread starter):
. Great connectivity for international United (and Star Alliance) travelers.

Well in the SQ ending EWR-SIN topic I was lambasted for wondering why SQ (Star Alliance) was abandoning EWR (Star Alliance hub with hundreds of connections to places in the USA and beyond). Apparently "nobody" connects onward from EWR!

Quoting VC10er (Thread starter):
Are they bringing in more than one or two 3 class aircraft, offering more GF to such a premium market?

It's not a premium market, it's EWR. JFK is the "premium" market.

Quoting VC10er (Thread starter):
Even adding P.S. service too.

See above.


25 United1 : I kind of wonder if the 30 175s UA has on order is an incentive for Skywest to pull the CRJ-200s out of service. I think its been announced already t
26 FSDan : UA has 16 daily flights out of NRT this summer and 6 out of HKG. DL has more flights out of NRT (22), but is smaller in most other Asian markets that
27 Mir : Not from SIN, no. There are very few destinations where connecting through EWR would make more sense than connecting through any other place that SQ
28 N62NA : Any data you can supply to back that up?
29 spink : I'm just guessing here, but the data Mir would likely to use to back that up is geography. Some 90+% of the US would be back track from EWR.
30 N62NA : With a huge chunk of the total USA population within a 1 hour connecting flight radius of EWR, one would think that makes EWR very attractive for con
31 tommy767 : Some very obvious things about UA's EWR hub need improvement. One that has been overlooked on this thread so far are the delays that occur even in goo
32 Mir : Except that all the major destinations are already connected to SIN via other European or Asian hubs. So why put them on a high-cost ULH flight when
33 Post contains images N62NA : Very good points. But except for the things you mentioned, EWR and UA are waaaaaay better than JFK.
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