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Air NZ NOW Honouring AN Tkts  
User currently offlineTG992 From New Zealand, joined Jan 2001, 2910 posts, RR: 10
Posted (13 years 3 months 1 week 6 days 2 hours ago) and read 1146 times:

Air NZ is now HONOURING all Ansett Australia (090) tickets *including* Global Reward Tickets, for customers on 090 paper ticketed prior to 14 September 2001, irrespective of date of travel!

Subject to space availability, customers may be rebooked to travel over the same origin and destination on the Air New Zealand operated network. This includes customers holding 090 tickets with travel on -
NZ operated international and New Zealand domestic services, and AN coded international marketing flights operated by NZ

Customers already ticketed on NZ operated services, including AN marketing services, do not need to be rebooked.


 Smile
Hope this is good news for someone!



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15 replies: All unread, jump to last
 
User currently offlineMx5_boy From , joined Dec 1969, posts, RR:
Reply 1, posted (13 years 3 months 1 week 6 days 1 hour ago) and read 1109 times:

Mate,

In the interests of not trying to sound too cynical - did madam Clark put Air NZ up to this? As they have shown little concern before.

Any help is good though, thanks for bringing this to our attention.

mb


User currently offlineFlyhigh@tom From United Arab Emirates, joined Sep 2001, 400 posts, RR: 0
Reply 2, posted (13 years 3 months 1 week 6 days 1 hour ago) and read 1108 times:

At last some good news for Ansett passengers. well i was expecting this anyway. Thank you ANZ.

Well to all ANZ bashers, see afterall they too got a good heart  Smile/happy/getting dizzy

Air NZ has this news been officially announced or is this inside info?


User currently offlineTG992 From New Zealand, joined Jan 2001, 2910 posts, RR: 10
Reply 3, posted (13 years 3 months 1 week 6 days 1 hour ago) and read 1105 times:

It *will* be officially announced..soon  Big grin

The decision was made about 5 mins ago.

And MX - Actually, I think Helen probably didn't want the massive liability of AN tickets and rewards necessitating a larger bailout/assistance from the government, but apparently Air NZ fought tooth and nail to have them honoured.. and Helen's hand may have been forced by the fact SQ announced right from the start that they would honour AN tickets.

Anyway, I'm going back to work letting people know they can take those flights after all! What a happy job! I'm grinning all over the place again =)



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User currently offlineAir Taiwan From Australia, joined Dec 1999, 1518 posts, RR: 4
Reply 4, posted (13 years 3 months 1 week 6 days 1 hour ago) and read 1099 times:

Nice to see that, TG992, thanks for having us informed, appreciated it. Also thanks to Air NZ, for making the right decision and making the life of the stranded passengers much easier.

Yes, I agree Air NZ has a good heart after all...

Jimmy  Smile/happy/getting dizzy

You've got a good job, TG992.  Big thumbs up


User currently offlineMx5_boy From , joined Dec 1969, posts, RR:
Reply 5, posted (13 years 3 months 1 week 6 days 1 hour ago) and read 1094 times:

Jimmy,

Let's not forget who has put AN passengers in this mess in the first place.

mb


User currently offlineFlyhigh@tom From United Arab Emirates, joined Sep 2001, 400 posts, RR: 0
Reply 6, posted (13 years 3 months 1 week 6 days 1 hour ago) and read 1089 times:

mb, come on, lets not start this again!

Agreed Ansett was screwed up by ANZ, but ANZ is not the only cause to bring down AN, right? There is a fair part that the AN management is also to be blamed for. As for me, i am a third person, i don't belong to Aus or NZ, but i sure have been keeping track of things, so lets me just say we all have this world to share.

For the time being it is a good move by ANz To honour AN tickets. Atleast we have some happy AN pax now.

Cheers,
Thomas.


User currently offlineTG992 From New Zealand, joined Jan 2001, 2910 posts, RR: 10
Reply 7, posted (13 years 3 months 1 week 6 days 1 hour ago) and read 1088 times:

Argh.. can't we just be happy about something for once?

Please?



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User currently offlineAir Taiwan From Australia, joined Dec 1999, 1518 posts, RR: 4
Reply 8, posted (13 years 3 months 1 week 6 days 1 hour ago) and read 1081 times:

Agree with you... Flyhigh@tom

Jimmy



User currently offlineSkystar From Australia, joined Jan 2000, 1363 posts, RR: 2
Reply 9, posted (13 years 3 months 1 week 6 days ago) and read 1069 times:

TG992, thanks for the breaking news.

Official Confirmation from Air New Zealand.

"FOR PEOPLE WITH ANSETT AUSTRALIA TICKETS including GLOBAL REWARDS REDEMPTION TICKETS


CAN I USE MY ANSETT AUSTRALIA TICKET ON AN AIR NEW ZEALAND FLIGHT?

For Customers holding Ansett Australia tickets issued prior to 14th September 2001 and holding bookings on:

Air New Zealand (NZ) operated International services

Air New Zealand (NZ) operated Domestic services

Ansett codeshare (AN) operated by Air New Zealand International and Domestic services

Irrespective of the date of travel, Air New Zealand is able to accept all Ansett tickets, including Global Rewards Redemption tickets, on the above Air New Zealand operated services, for travel over the same origin and destinations on the Air New Zealand operated network.

Unless you have already cancelled your booking, you do not need to rebook your flight.

Voluntary changes are not permitted to your itinerary.

If you have cancelled your original bookings and wish to rebook, acceptance will be subject to space being available in the appropriate booking class on the Air New Zealand operated service.

Please contact your local Air New Zealand Reservations office who will be able to assist you. Their number is listed at the end of this question and answer summary.

Please note Air New Zealand do not operate to/from Denpasar, Bali (DPS) or domestically within Australia.

For all other enquiries regarding Ansett Australia tickets please contact your travel insurance provider or telephone the Ansett Customer hotline on 13 13 00 (or 00 61 13 13 00 for NZ callers) or the Ansett Voluntary Administrator, Andersens 61 2 9993 6000."

Well, I don't know why they changed this, but I did send several emails to various politicians and people in the media.

At last something good from Air New Zealand.

Cheers,

Justin


User currently offlineMx5_boy From , joined Dec 1969, posts, RR:
Reply 10, posted (13 years 3 months 1 week 5 days 22 hours ago) and read 1047 times:

It's disgusting it took them this long to even put out a press release.

The only good thing about this is the fact that Ansett Australia travellers will have their tickets honored - and bloody rightly so. This isn't Air NZ being nice, it's an obligation that no doubt they have been forced into.

No disrespect to any Kiwi's or Air New Zealand staff at the coal face. We know you are not responsible for what happened, but I see no reason to say things like Air NZ has a heart as we know they don't - to suggest that is to ignore the plight of the AN staff, associated companies, tourism in Australia, and a whole host of other associated problems with the demise of Ansett.

Sorry, but I will not give NZ an inch.

mb


User currently offlineTG992 From New Zealand, joined Jan 2001, 2910 posts, RR: 10
Reply 11, posted (13 years 3 months 1 week 5 days 22 hours ago) and read 1043 times:

Too bad - I know for a fact that NZ has no legal obligation to honour the AN tickets. Social obligation maybe, legal not. I'm glad they chose to, however.

The press release was released about 45 minutes after the decision was made by head office. If that's disgusting, I despair.

I will now stop posting news, positive or otherwise, about NZ as it's invariably set upon and used as a vehicle for further one-eyed bashing.
For an unbiased view of why AN failed, check out Oz777's recent post regarding the unions. That's it from me as far as NZ news goes.

Cya.



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User currently offlineRpwgw From Australia, joined Jun 1999, 209 posts, RR: 0
Reply 12, posted (13 years 3 months 1 week 5 days 20 hours ago) and read 1034 times:

But I hope they are still flying at Christmas and in two weeks when my wife and son go to WLG.

User currently offlineAirnewzealand From New Zealand, joined Oct 2000, 2544 posts, RR: 6
Reply 13, posted (13 years 3 months 1 week 2 days 21 hours ago) and read 1005 times:

Trust me Rpwgw....They will be. The governemnt will never let them go!!

Mikey


User currently offline'Longreach' From Australia, joined Jul 2001, 505 posts, RR: 0
Reply 14, posted (13 years 3 months 1 week 2 days 19 hours ago) and read 994 times:


So what they honour people flying on their own airline so that the passengers return as more customers in the future.

THIS DOES NOT DISMANTLE THEIR REPUTATION.

I hope, no I really hope with the US and Ansett collapse ANZ goes bankrupt, so they too can be punished for their stupid arrogant mistake of taking AN on when they knew and were ADVISED NOT TO.



User currently offlineF27 From Australia, joined Oct 2001, 212 posts, RR: 0
Reply 15, posted (13 years 3 months 1 week 1 day 17 hours ago) and read 968 times:

I also agree with you longreach rid the southern cross of the rubish of the pacific once and for all and lets see 9,000 Kiwis get a taste of what has happened to 16,000 Australians

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