Mike_mit From United States of America, joined Oct 2000, 81 posts, RR: 0 Posted (12 years 2 months 1 week 4 days 12 hours ago) and read 1303 times:
I have to fly from Boston to Anchorage, on either NWA or Delta. NWA is BOS-MSP-Anchorage; Delta is BOS-Salt Lake-Anchorage. All legs are on 757s. Any opinions?
Also, on NWA, they use the number "755" to describe the equipment used on these legs. I thought 757s came in two flavors--752 or 753. Any insights?
Pendrilsaint From United States of America, joined Feb 2001, 685 posts, RR: 0 Reply 5, posted (12 years 2 months 1 week 4 days 7 hours ago) and read 1170 times:
Delta , To address customer service...I think it is Northwest that is known to be called "Northworst" on occasion. Delta has decent inflight service like *ANY* U.S. Major, Delta's fares are similar to all majors...and Most of the 757s are in the Middle or New Livery and therefore are not dirty (correct me if im wrong)
TWFirst From Vatican City, joined Apr 2000, 6346 posts, RR: 53 Reply 6, posted (12 years 2 months 1 week 4 days 6 hours ago) and read 1153 times:
Northwest's frequent flier program is better than Delta's, and MSP was just named the second best airport in the nation (the facility, amenities, restaurants/shopping, etc.).
HOWEVER, Northwest just cut food service, although BOS-MSP is over 2 hours, as is MSP-ANC, so those flights most likely aren't affected.
I don't know, maybe I'm biased, but who would want to change planes at SLC?
As far as service, I've had several incidences of really hideous service on Northwest, but to be fair I've also experienced decent service on them as well. Seems the DTW hub and crews are much nastier than MSP-based personnel.
Co LITE From , joined Dec 1969, posts, RR: Reply 9, posted (12 years 2 months 1 week 4 days 2 hours ago) and read 1120 times:
In addition, Delta has that stupid "Fast Break service" on flights up to an hour, while NWA offers full beverage selection, and ATL is a total dump compared to MEM Memphis is one of the most ontime airports in the US. DTW Midfield will open soon, and it'll be great. I agree NWA has the best customer service. Express Airlines I is also good. You don't have gate agents screaming into the microphone in MEM, like to they at ASA in ATL, and Comair in CVG. They treat you like crap on DL Connection. Take NWA.
Zeus01 From United States of America, joined May 2001, 744 posts, RR: 2 Reply 10, posted (12 years 2 months 1 week 4 days 1 hour ago) and read 1106 times:
Tke NWA. THose 757s are just grand. MSP is a beautiful airposrt. GO to www.iata.coma nd look, it was rated the best North American Airport!!!! I live here. Its grand. Salt Lake city????? I wouldnn't. Desides. MSP to ANC has a full meal and a movie. Ive been on it. ANd for all those who think the NWA 757 doesn't ahve TV's, your wrong. I went to alaska a while ago for MSP and they had them. FLY NWA, great service, nice crew, great hubs, and nice planes.
Co LITE From , joined Dec 1969, posts, RR: Reply 12, posted (12 years 2 months 1 week 4 days 1 hour ago) and read 1107 times:
I know Continental sucks. I made the name a year ago, when they were good. And I don't think their Customer Service is any better. I have flown alot. I got stuck on Delta overnight, got rude service, the planes were miserable, and CVG was a mess. ASA is horrible. Its hilarious when you can get a Brasilia 120 Junkbird or Boeing 717-200 with AirTran to ATL from various southeast cities. Turboprops are the worst planes we could fly. The only good one I have seen is the Dash 8 Q400 and Saab 340's.
My opinion about COA is Gordon Bethune is a Buffoon. He is just using those "Award" Tactics to save his airline. Continental Express is even worse. Try jetBlue, they are an excellent airline with the best customer service in the U.S.A.