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How Is American Airlines?  
User currently offlineORD 777 From , joined Dec 1969, posts, RR:
Posted (14 years 8 months 12 hours ago) and read 1912 times:

How is the service on AAL? I heard that they're pretty good.

Also, if you could share your experiances with them, that would be great.

13 replies: All unread, jump to last
User currently offlineUal747 From , joined Dec 1969, posts, RR:
Reply 1, posted (14 years 8 months 12 hours ago) and read 1834 times:

Well, if you are going for legroom, and don't want to pay for economy plus, you get the same thing on AA with a regular economy fare. It really makes a difference, especially on long hauls. The service is pretty good, some people will say otherwise, but you can't compare its domestic service with its international. I have flown AA 4 times internationally, twice DFW-NRT, DFW-LGW, and DFW-ZRH, and on Oct. 12, DFW-CDG. All on 777's. The flights were all quite nice and the flight attendants very professional.

AA's planes are among the cleanest in the industry and all planes have now been retrofitted with the new legroom.

All in all, I feel very proud to pull up to CDG, LGW, NRT, ZRH, in an AA 777. How more American can you get? I guess I just get a sense of national pride, even more so now.


User currently offlineORD 777 From , joined Dec 1969, posts, RR:
Reply 2, posted (14 years 8 months 11 hours ago) and read 1813 times:

Thanks.  Smile

User currently offlineIronminds From Australia, joined Apr 2001, 556 posts, RR: 4
Reply 3, posted (14 years 8 months 11 hours ago) and read 1805 times:

I agree...check out a trip report I have on the trip reports forum about a recent trip to Sydney with an AA leg from JFK-LAX. AA's legroom is superior and really makes a big difference, and in every trip domestically I've taken with them in the last year or so the service has been both friendly and professional, with above average amenities, food, etc.

User currently offlineHeavymetal From Ireland, joined May 2015, 25 posts, RR: 0
Reply 4, posted (14 years 8 months 11 hours ago) and read 1796 times:

Coach/Economy class legroom is best in the States. And I'm 6'3''.

"Bistro" snack bags garner a chuckle, but hey, I'm not up there to feast, y'know?

I fly into and out of DFW a lot. Personnel there are generally cordial and professional. The airport is great if you're ending or starting your trip there, but can be confusing if you're connecting.

Also, because American is so efficient, they VERY tightly schedule 'peak times', which works great when everything is normal, but bad weather can make things FUBAR'd.

A good airline...and they get my money today cause they had the best fare for a flight in November.

User currently offlineCV640 From United States of America, joined Aug 2000, 952 posts, RR: 5
Reply 5, posted (14 years 8 months 8 hours ago) and read 1753 times:

I agree with the more leg room, it is definitely noticeable in coach. I think its just adquet, wish every airline had at least as much. Makes coach tolerable for the longer flights. Staff has alwasy been kind and nice to me.

User currently offlineORD 777 From , joined Dec 1969, posts, RR:
Reply 6, posted (14 years 8 months 7 hours ago) and read 1753 times:

How is employment at AAL? For example, seniority issues, pay, etc... A girl in my Biology class says she knows someone who works for them and that the pay isn't really that good. I would think pilots make $500K.

User currently offlineCo LITE From , joined Dec 1969, posts, RR:
Reply 7, posted (14 years 8 months 7 hours ago) and read 1733 times:

American is ok. If im not flying Northwest (Which I fly most of the time), i'll usually fly AA. I have flown AA the second most times, after NWA. Better than United and Continental in my opinion.

User currently offlineToxtethogrady From United States of America, joined Dec 2000, 1781 posts, RR: 0
Reply 8, posted (14 years 8 months 6 hours ago) and read 1724 times:

They also almost committed the unpardonable sin of telling the surviving family members of the crews that got killed in New York and DC that survivors' benefits were going to be halved due to some obscure clause in their contracts. Needless to say, when things return to normal, American's crews will have plenty of bones to pick with management.

User currently offlineHighliner2 From United States of America, joined Nov 2000, 697 posts, RR: 2
Reply 9, posted (14 years 8 months 6 hours ago) and read 1723 times:

I flew them from ORD-ATL and back. MD80 there, Fokker 100 back...I liked it very much. The service was good, on-time, and convenient. I would fly AA any day of the week, even now! And contrary to what must people will say, my experience on AA was better than both experiences on Southwest combined. I had luggage broken, the flights were late, no food, hey...I prefer AA thank you very much.

Go Cubs!
User currently offlineArtsyman From United States of America, joined Feb 2001, 4748 posts, RR: 32
Reply 10, posted (14 years 8 months 5 hours ago) and read 1713 times:

I flew them a few years back from London to LAX and they were great as far as I was concerned. We had a go around at London on the return leg also. I fly CO all the time now, but AA were excellent


User currently offlineBlink182 From United States of America, joined Oct 1999, 5499 posts, RR: 14
Reply 11, posted (14 years 8 months 5 hours ago) and read 1717 times:

With AA domestically in flight, you pretty much get what every other airline serves, but you get more legroom. The difference is amazing.
I also like how AA schedule's their hubs at "peak times" also.
Internationally I have flown AA business and coach class. I flew them most recently ORD-LHR-ORD about 3 months ago. The service was a complete excellent surprise. MRTC makes a huge difference, and I love their 767s. Their in-flight movies are pretty good also.
Business class is great too.
All in all, especially international service, they are probably the best in the states.
I have had way too many experiences w/ them to talk about some of them. I have never felt more confident on an aircraft than I have when it is an American Airlines flight crew.

Give me a break, I created this username when I was a kid...
User currently offlineSccutler From United States of America, joined Jan 2000, 6065 posts, RR: 26
Reply 12, posted (14 years 8 months 5 hours ago) and read 1708 times:

AA is a well-run airline, and service is on par with all the majors; the "more room" thing is a very significant advantage. On the other hand, if you live in the DFW area, you get to pay a dramatic premium over other markets, thanks to AA's market dominance here.

My only unsavory experience was pretty foul; they canceled a flight (SNA-DFW 757) without notice (well, actually, they left a message on my home phone, but I was in California at the hotel AA vacations booked for me, duh!); incomprehensibly surly and incompetent ground staff in SNA screwed up any chance they might have had to efficiently accommodate pax, and I ended up having to spend $1300.00 to buy walk-up fares for wife, son and self to get home (staying an extra day was no option, as I was in court next morning; AA said they had an itinerary which would get me home by 3:30 am, through ORD, where heavy snow was falling. Try that with a 4-year-old some time).

But that is the exception, and other than their anti-competetive business practices (about which you did not ask), they are a fine airline.

...three miles from BRONS, clear for the ILS one five approach...
User currently offlineRooinc From United States of America, joined Jul 2001, 123 posts, RR: 0
Reply 13, posted (14 years 8 months 1 hour ago) and read 1691 times:

AA is my favorite airline. It was before the the new legroom. Now that they have made the extra seat space...man, I don't know how I could fly another airline! I know it isn't all that much, really, but, damn, it makes for one heck of a nicer flight!


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