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CO E-check-in @ CLE Today 10/14  
User currently offlineFlpuck6 From United States of America, joined Jun 1999, 2122 posts, RR: 29
Posted (12 years 10 months 1 week 6 days 3 hours ago) and read 1990 times:

Today, I took my Mom to Cleveland, OH (CLE) for a return flight to Providence, RI (PVD). She had an e-ticket with Continental so she checked in on the e-ticket stands.

From my observation, it's cool to check in on a computer, but NOT cool to have to wait for an agent to get to your stand to give you your bag tag for the piece you are checking in. In fact, I thought we waited longer than we should have, considering how much easier e-ticketing is supposed to be. Two passengers who got to their stands AFTER us got their bag tags BEFORE us. Not cool. The agents had no systematic way of going from one stand to another, no order whatsoever. This is something that needs to be looked into.


Bonjour Chef!
1 replies: All unread, jump to last
 
User currently offlineNW-ELITE From , joined Dec 1969, posts, RR:
Reply 1, posted (12 years 10 months 1 week 6 days 1 hour ago) and read 1950 times:

I thought they would be designated to that particular computer.

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