UAL1837 From , joined Dec 1969, posts, RR: Posted (11 years 6 months 1 week 6 days 12 hours ago) and read 885 times:
We all know United's service has gotten much, much better since Goodwin's departure, and are on the way to pulling another Continental (from worst to first).
Not to make light of what happened yesterday, but do you think that with what happened to AA 587 may actually help United by way of American getting negative publicity?
Remember, United's last three crashes were 1991, 1989, 1978. That's three crashes in the last 23 years, far better than American's record (NYC, LIT, and Cai, Colombia all since 1995).
Remember, I am not making light or poking fun at the AA crash or AA in general, so no flame war please!!
We are U N I T E D; come fly the new friendly skies.
UGA777 From United States of America, joined Jan 2001, 121 posts, RR: 0 Reply 1, posted (11 years 6 months 1 week 6 days 12 hours ago) and read 826 times:
I think it may help them, but Delta definitely has an advantage right now over both of them as far as image goes. They have not had a crash since 1985.
UAL1837 From , joined Dec 1969, posts, RR: Reply 2, posted (11 years 6 months 1 week 6 days 12 hours ago) and read 819 times:
United's last crash that was the airline's fault was 1978. Remember, 232 wasn't their fault, it was GE's, and UA couldn't have detected the engine crack that cause the whole thing.
N1993R From , joined Dec 1969, posts, RR: Reply 3, posted (11 years 6 months 1 week 6 days 11 hours ago) and read 812 times:
We all know United's service has gotten much, much better since Goodwin's departure, and are on the way to pulling another Continental (from worst to first).
You are obviously hallucinating. Creighton's first actions were to INCREASE spending cuts across the board to reduce the CASM/RASM deficit. Yield are in the shitter and that is the only way it can be achieved in the short term. Elimination of jobs, meal service, etc.. are some of the ways to achieve this end. That does NOT imply that service has gotten better.
UAL is still heading towards a certain bankruptcy unless there are major changes made in the cost structure.
Fly-K From Germany, joined May 2000, 3120 posts, RR: 53 Reply 4, posted (11 years 6 months 1 week 6 days 10 hours ago) and read 781 times:
Maybe what UGA777 is saying is that the service ATTITUDE has improved, i.e. employee morale. That was UA's main problem in the the past.
I'll fly them two weeks from now, so let's see.
Konstantin
Once you have tasted flight, you will forever walk the earth with your eyes turned skyward, for there you have been...
727LOVER From United States of America, joined Oct 2001, 5722 posts, RR: 20 Reply 5, posted (11 years 6 months 1 week 6 days 2 hours ago) and read 735 times:
DELTA's last crash was in 1988: just a correction!
Ordual24 From United States of America, joined Sep 2001, 60 posts, RR: 0 Reply 6, posted (11 years 6 months 1 week 6 days 1 hour ago) and read 708 times:
well, as soon as all contracts are settled, morale will pick up and watch the service level shoot thru the roof....
CactusA319 From United States of America, joined Jan 2000, 2918 posts, RR: 29 Reply 7, posted (11 years 6 months 1 week 6 days 1 hour ago) and read 686 times:
Worst to first? UA has a long way to go before they get back to where they once were. Also the dates of the crashes don't have much to do with the general public choosing an airline. True some people may avoid AA in the short term but that doesn't mean they're all going to flock to UA. The only way UA will get better is to cut costs and become leaner and meaner. Only companies that are lean and mean will survive the current times.
Gsoflyer From United States of America, joined May 2001, 1090 posts, RR: 1 Reply 8, posted (11 years 6 months 1 week 6 days 1 hour ago) and read 689 times:
Remeber also, in 1994, American had two crashes as well.
727LOVER From United States of America, joined Oct 2001, 5722 posts, RR: 20 Reply 9, posted (11 years 6 months 1 week 6 days 1 hour ago) and read 684 times:
SFOintern From United States of America, joined Oct 2001, 770 posts, RR: 5 Reply 10, posted (11 years 6 months 1 week 6 days ago) and read 664 times:
In a strange twist of fate, it actually seems as if more people are electing to support AA now.
If you look at comments from some of UAL's most vocal frequent flyers at FlyerTalk, you'll see an alarming trend of them complaining about UA becoming less desirable; in fact, most of them are switching to AA.
The sentiments generated by this crash, coupled with the Bush administration's favoritism of AA and the airline's position as the world's largest airline, seem to have actually underscored the need to have American exist. As weird as it sounds, I think this is actually generating more support for American.
Sympathy for the world's largest carrier used to be unthinkable...
Only until official findings are released can we reasonable predict what will happen to AA's reputation. If it was in any way the cause of mechanical incompetence or sabotage, look for AA's insurance to skyrocket even more, its payout settlements for the damaged and victimized to multiply, and for the flying public to start questioning AA's integrity.
Only then will you see other airlines start to reap gains from AA's tragedy...
Bicoastal From , joined Dec 1969, posts, RR: Reply 11, posted (11 years 6 months 1 week 5 days 23 hours ago) and read 648 times:
I'm a 100K flyer on United and I can't tell the difference in service or attitude before or after Goodwin. It has been consistently good and professional. But I will have little patience for union activists who resist new management efforts to reduce costs and increase shareholder value. If an airline can't make a profit, those union members won't have jobs or ability to pay their union dues. Witness Sabena...Bad Management + Bad Unions = Big Losses For All
727LOVER From United States of America, joined Oct 2001, 5722 posts, RR: 20 Reply 12, posted (11 years 6 months 1 week 5 days 23 hours ago) and read 634 times:
SegmentKing From , joined Dec 1969, posts, RR: Reply 13, posted (11 years 6 months 1 week 5 days 23 hours ago) and read 621 times:
I've done 20 or so segments on United since Sept. 11th and things seem ok... some of the flight attendants and ground staff are a bit perkier, but you still have a VERY militant ALPA that will refuse to give up part of their wage, let alone 1/2 of their raise that Creighton wants to give to the IAM.
As much as I love United, they are going to become another Eastern... shitty Unions take on BIG management ... no one works for UAL anymore, unfortunately. I know that when United shuts down, I'll be the rudest passenger to ANY EX UA employee for letting this happen... and for allowing their mafia union leadership to do this. I've heard first hand what goes on at IAM and ALPA meetings... it's a FAR cry from a democracy... try a dictatorship within each unions.
I agree with the experts: the airline is faultering BIG!
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