N1993R From , joined Dec 1969, posts, RR:
Reply 3, posted (13 years 3 months 2 weeks 4 days 21 hours ago) and read 1137 times:
We all know United's service has gotten much, much better since Goodwin's departure, and are on the way to pulling another Continental (from worst to first).
You are obviously hallucinating. Creighton's first actions were to INCREASE spending cuts across the board to reduce the CASM/RASM deficit. Yield are in the shitter and that is the only way it can be achieved in the short term. Elimination of jobs, meal service, etc.. are some of the ways to achieve this end. That does NOT imply that service has gotten better.
UAL is still heading towards a certain bankruptcy unless there are major changes made in the cost structure.
CactusA319 From United States of America, joined Jan 2000, 2918 posts, RR: 25
Reply 7, posted (13 years 3 months 2 weeks 4 days 11 hours ago) and read 1011 times:
Worst to first? UA has a long way to go before they get back to where they once were. Also the dates of the crashes don't have much to do with the general public choosing an airline. True some people may avoid AA in the short term but that doesn't mean they're all going to flock to UA. The only way UA will get better is to cut costs and become leaner and meaner. Only companies that are lean and mean will survive the current times.
SFOintern From United States of America, joined Oct 2001, 770 posts, RR: 5
Reply 10, posted (13 years 3 months 2 weeks 4 days 10 hours ago) and read 989 times:
In a strange twist of fate, it actually seems as if more people are electing to support AA now.
If you look at comments from some of UAL's most vocal frequent flyers at FlyerTalk, you'll see an alarming trend of them complaining about UA becoming less desirable; in fact, most of them are switching to AA.
The sentiments generated by this crash, coupled with the Bush administration's favoritism of AA and the airline's position as the world's largest airline, seem to have actually underscored the need to have American exist. As weird as it sounds, I think this is actually generating more support for American.
Sympathy for the world's largest carrier used to be unthinkable...
Only until official findings are released can we reasonable predict what will happen to AA's reputation. If it was in any way the cause of mechanical incompetence or sabotage, look for AA's insurance to skyrocket even more, its payout settlements for the damaged and victimized to multiply, and for the flying public to start questioning AA's integrity.
Only then will you see other airlines start to reap gains from AA's tragedy...
Bicoastal From , joined Dec 1969, posts, RR:
Reply 11, posted (13 years 3 months 2 weeks 4 days 10 hours ago) and read 973 times:
I'm a 100K flyer on United and I can't tell the difference in service or attitude before or after Goodwin. It has been consistently good and professional. But I will have little patience for union activists who resist new management efforts to reduce costs and increase shareholder value. If an airline can't make a profit, those union members won't have jobs or ability to pay their union dues. Witness Sabena...Bad Management + Bad Unions = Big Losses For All
SegmentKing From , joined Dec 1969, posts, RR:
Reply 13, posted (13 years 3 months 2 weeks 4 days 9 hours ago) and read 946 times:
I've done 20 or so segments on United since Sept. 11th and things seem ok... some of the flight attendants and ground staff are a bit perkier, but you still have a VERY militant ALPA that will refuse to give up part of their wage, let alone 1/2 of their raise that Creighton wants to give to the IAM.
As much as I love United, they are going to become another Eastern... shitty Unions take on BIG management ... no one works for UAL anymore, unfortunately. I know that when United shuts down, I'll be the rudest passenger to ANY EX UA employee for letting this happen... and for allowing their mafia union leadership to do this. I've heard first hand what goes on at IAM and ALPA meetings... it's a FAR cry from a democracy... try a dictatorship within each unions.
I agree with the experts: the airline is faultering BIG!