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MAS Report Half Year Loss Of USD 203.3M  
User currently offlineOdiE From United States of America, joined Jan 2001, 1641 posts, RR: 1
Posted (14 years 6 months 3 days ago) and read 2569 times:

MAS reported half year loss of USD 203.3 million, nearly double to that of the same period last year. Here's the press:

Losses at Malaysia Airlines System (MAS) nearly doubled in the first six months of this year with the Kuala Lumpur-based carrier reporting it was USD$203.3 million in the red. The airline said the business environment had already weakened before the September 11 attacks on the US and it expects the three months to March to be "difficult" as the current economic conditions continue to be volatile.

In the six months to September the latest losses compared to a shortfall of USD 104.7 million in the same period last year. Sales fell to USD 1.12 billion from USD 1.19 billion, but the Malaysian ringgit strengthened against most currencies and this translated into lower revenue.

MAS said it might have to make additional changes to recovery plans announced in July, as the situation is "highly dynamic" and dependent on the global environment. The company has increased security measures to help restore travelers' confidence, in order to improve passenger and cargo loads. A 51.8 percent fare increase on domestic routes within Peninsular Malaysia, introduced in August this year, will continue to improve contribution to the group's revenue, it added. The airline said it maintained its overall load factor of 65.1 percent up to September 2001.


7 replies: All unread, jump to last
User currently offlineMas777 From United Kingdom, joined Jul 1999, 2939 posts, RR: 6
Reply 1, posted (14 years 5 months 3 weeks 2 days 18 hours ago) and read 2521 times:

Just flew with MAS and due to catch MH81 in a few hours time from Kota Kinabalu. I have to admit - I have not flown with MAs for some time but flights are busy and service is impressively good. Flight report to come soon...

but MH68 last Sunday afternoon was a packed A330 service from KUL-BKI (en route to TPE - although jsut about everyone disembarked at BKI). Departure was punctual, food was excellent and service was genuinely friendly and charming. KUL-BKI is MAS' longest domestic route and apart from the fact that there was no in-flight entertainment, it was far better than many European services I have travelled on. Alcohol was served with the meal which I didn't expect (being a domestic service) and shortly before landing, cakes and drinks were served once again.

Landing at BKI was superb with great views. BTW - BKI is a great spotting airport and the airport is also located v. close to downtown - so one can also spot from the hotel room!

User currently offlineOdiE From United States of America, joined Jan 2001, 1641 posts, RR: 1
Reply 2, posted (14 years 5 months 3 weeks 2 days 6 hours ago) and read 2508 times:

I had not traveled on MAS's domestic service for some time, but do they really serve you a hot meal from Kuala Lumpur - Kota Kinabalu? I think it's probably that the plane is en-route to Taipei. Do they serve it when it's solely domestic like on the B737s? Last time for a 50-minute flight, they normally have sandwiches and drinks, but I haven't travel with them on domestic sector for a very long time now.

Mas777: Enjoy the B74E as much as you can now as they are going to be phased out this coming February/March. They are going to change it to B777 after April 2002 (2 times weekly BKI-KUL on MH 081, en-route from Tokyo). Is there a lot of foreign airlines flying into BKI beside MAS and Dragonair?


User currently offlineTriple Seven From United States of America, joined Apr 2000, 531 posts, RR: 1
Reply 3, posted (14 years 5 months 3 weeks 2 days 1 hour ago) and read 2495 times:

I flew with MAS from KUL-SIN in June. 50 min flight. No food but just drinks. Service was excellent. I always hear complaints about the 737s but I find them comfortable, clean, and well kept. Skytrax (or something like that) down rated MAS to 4 stars (from 5) but honestly I still don't see any visible form of decline in service.

Triple Seven

User currently offlineAdol From Malaysia, joined Jul 2001, 50 posts, RR: 0
Reply 4, posted (14 years 5 months 3 weeks 2 days 1 hour ago) and read 2495 times:

Odie, RB flies to BKI. SQ stop to serve BKI last month. MH do serves hot meals on other domestic sectors, mainly services between Peninsular Malaysia and East Malaysia (Sabah and Sarawak).

As Tune Air (Malaysia no-frills carrier) is about to start its service (date-unknown, next year I think), MH should give some slot to Tune Air to develop route. Also, that will help MH to ease the burden of its domestic operation; notoriosly known as unprofitable or just about breakeven. Maybe after that, MH can fully concentrate on international and maybe profitable routes.

Hope you all enjoy while aboard Malaysia Airlines.

User currently offlineMas777 From United Kingdom, joined Jul 1999, 2939 posts, RR: 6
Reply 5, posted (14 years 5 months 2 weeks 7 hours ago) and read 2483 times:

MH81 was cancelled in the end - and I ended up scrambling for any spare seats that evening to KL. MAS ground staff are horrendous and it is them and the poor inefficiency of running the airline that puts many off. After banging a few fists at the check-in desks, most of us got rebooked onto other flights. I eventually arrived KUL at 2155 on another flight instead of 1910 on MH81. MH81 that day was operated with 'Penang' (9M-M??) and landed on time at BKI from NRT. The aircraft however was said to be unservicable and was grounded for the night.

I flew on MH68 KUL-BKI which was bound for TPE but almost ALL the passengers from the A330 disembarked at BKI. The flight was excellent - on-time, smooth and a fantastic landing off the coast of Kota Kinabalu at BKI. MAS does serve food and alcohol on their trans-Malaysian flights and the service on-board was excellent.

Anyway, I flew on MH2683 (I think) eventually that night and the flight came in from Tawau and refuelled at BKI before taking-off again for KUL. The take-off was smooth into the night sky with driving rain and lightning. After take-off, meals were served and again the standard of the food on MAS is good. The service again excellent - a stewardess caught her shoe on my boot as she walked up the aisle and apologized profusely - something many other stewardesses wouldn't bother about.

Something else I noticed about MAS that was nice was the meal service. The menu was described as the meal service was brought out to each row of passengers by the crew even though we had menus which was a nice touch. The wine was still served from full bottles and into glasses and the main meal came in overproof dishes - not plastic. Another nice touch, was their discipline in saying 'enjoy your meal, sir' with a smile to each passenger on all 4 flights I took this month.

I will be submitting a report to Skytrax soon.

User currently offlineOdiE From United States of America, joined Jan 2001, 1641 posts, RR: 1
Reply 6, posted (14 years 5 months 2 weeks 4 hours ago) and read 2479 times:

Looks like their service had not fallen after all. It's really weird that they offer alcohol on trans-Malaysia services, seeing that they want to cut cost. If they wanted to provide better service, they should probably get better first and business class seats. However, I always find that MAS F/As are very friendly and warm towards passengers. I once sat on a boring 13 hour flight from London to Kuala Lumpur and had a stewardess talking to me like for 1 hour! And on that flight, they were pouring alcohol as if it's the cheapest drink available, offering passengers with beer!

It's really weird that since they are not making money on the BKI-TPE route, (if all the passengers disembark at BKI) they are still keeping that route since they are flying daily B747 nonstop to TPE in the summer. Actually, I would prefer to fly on a B747 rather on a A330 nonstop to Taipei since the timing is about the same anyway. Suprisingly, they are increasing their BKI-NRT services from once weekly to twice weekly as well!


User currently offlineMas777 From United Kingdom, joined Jul 1999, 2939 posts, RR: 6
Reply 7, posted (14 years 5 months 1 week 6 days 9 hours ago) and read 2465 times:

I think the BKI-TPE route is not that thin - as Far Eastern and UniAir also fly into BKI. There were quite a lot of Taiwanese business travellers and tourists in KK when I was there. The A330 however may be a little too large but it would be interesting to see if MH68 operates profitably as it certainly was full on the KUL-BKI sector.

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