Manni From South Korea, joined Nov 2001, 4221 posts, RR: 22 Posted (13 years 4 months 3 weeks 20 hours ago) and read 1649 times:
Three years ago I flew into Seoul Kimpo Airport with LH. I swore never to fly them again, so crappy their service was. In the time being I used CX and KE. Unfortunately I'm not able to find an affordable seat on these carriers for my next trip to ICN. Only option I have is... LUFTHANSA!!! So my question is... Has LH improved their overall service compared to 3 years ago on intercontinental flights, and to ICN in particular?
Godbless From Sweden, joined Apr 2000, 2753 posts, RR: 15
Reply 2, posted (13 years 4 months 3 weeks 18 hours ago) and read 1558 times:
I can only say that Lufthansa is one of the best! I've flown them many times to many destinations and I have never been disappointed. They have also upgraded their cabin so all in all it's gotten better.
Parisien From France, joined Dec 2000, 833 posts, RR: 1
Reply 4, posted (13 years 4 months 2 weeks 6 days 17 hours ago) and read 1500 times:
Never had any complaints with LH service. It is basic, efficient and reliable. It may not have all the extras that we get with asian airlines...but LH appears to be better organized than the more frilled airlines.
The refurbishment of cabins is not always an improvement, however. LH 747 400s used to have higher seat pitch than they do now to standardize with their A340s.
Racko From Germany, joined Nov 2001, 4887 posts, RR: 19
Reply 5, posted (13 years 4 months 2 weeks 6 days 17 hours ago) and read 1494 times:
I've flown with LH quite often, and i was very satified all but 1 time. After this flight with very unfriendly(and ugly ) ) FAs i wrote a mail to LH to complain and LH answered within 24hours and said sorry. 2 days later i got a nice poster from LH as present
Sabena332 From , joined Dec 1969, posts, RR:
Reply 8, posted (13 years 4 months 2 weeks 6 days 16 hours ago) and read 1488 times:
LH is OK. It`s a safe airline, they are always on time, and since a couple of weeks they offer flights for favourable prices. But i hate LH`s F/A`s, they are so unfriendly and so arrogant...and I must also agree with Racko`s post before...they are always ugly!
9V-SPF From Germany, joined Sep 2001, 1375 posts, RR: 3
Reply 12, posted (13 years 4 months 2 weeks 5 days 20 hours ago) and read 1426 times:
Man, this is kind of weird.
I already posted this before, but I have to say it again:
There are no young or old, beautiful or "ugly" f/a´s. There are only GOOD or BAD flight attendents.
And I think that LH´s staff, just as the most other airlines´ staff is doing a good job.