Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Enhanced SQ Meal Service  
User currently offlineMarcelduchamp From New Zealand, joined Sep 2000, 87 posts, RR: 0
Posted (13 years 3 weeks 19 hours ago) and read 1218 times:

1) Have heard from the grapevine that SQ has done away with the traditional pre-plated casserole dish for the main course. Instead, cabin crew will plate the meal of choice for passengers individually, similar to a First Class style of service. But plates are square shaped. That's all I know.

2) Snack boxes in Economy Class have been stopped. Instead, crew will distribute snacks from trays. Doesn't exactly sound THAT flash, apart from the introduction of fruit baskets (similar to a traditional Business Class dessert service).

At least SQ is doing something to improve instead of going the UA way of cutting trolley service (cheese board/fruit basket) in Business Class.

Anyone experienced these enhancements yet?

3 replies: All unread, jump to last
 
User currently offlineCarmy From Singapore, joined Oct 2001, 627 posts, RR: 0
Reply 1, posted (13 years 3 weeks 19 hours ago) and read 1185 times:

SQ's cabin crew are currently undergoing training for the enhanced meal service on Business or Raffles Class. There are a lot of changes introduced this time round, and passengers on Business Class will see a return to trolley serivce for their soup and salads. This will mean that passengers will be able to choose what they want or don't want in their salads, and see the cabin crew preparing the salads for them.

The fruit baskets are only for Raffles and First Class passengers. Previously, only First Class passengers were entitled to fruit baskets. Now both JCL and PCL passengers will be able to choose their choice of fruit from a basket. Crew will then cut the fruit and serve it to the passengers. These changes are meant to position SIA's Business Class as the premier choice over other airlines.

As for PCL, passengers will see enhanced service on certain flights. If my memory serves me right, there's a new Japanese meal service as well. Can't remember the exact details though.

Haven't heard about the changes in YCL yet. But anyway, these changes will ensure that SIA is continually in front of the competition in JCL and PCL.


User currently offlineSingapore_Air From United Kingdom, joined Nov 2000, 13745 posts, RR: 19
Reply 2, posted (13 years 3 weeks 17 hours ago) and read 1162 times:

This is good news. Food has not been SIA's strong point (so I've heard), and this enhancement is certainly appreciated.

Thanks Marchel and Carmy  Big thumbs up



Anyone can fly, only the best Soar.
User currently offlineMarcelduchamp From New Zealand, joined Sep 2000, 87 posts, RR: 0
Reply 3, posted (13 years 3 weeks 9 hours ago) and read 1109 times:

Thank you Carmy for elaborating.

From what I've heard, the enhancements have already been implemented as of Dec. 1 on key routes, such as, SIN - LHR vv.

In regards to the fruit baskets, it is my understanding that they have been around since the creation of Raffles Class 10 years ago, if not before. I have experienced the service myself in the early '90s. Therefore, it's nothing new. But it's placement and usage in Economy Class is part of the latest "upgrade".

In regards to "Singapore_Air", I think that the Asian airlines have almost always competed on service/catering instead of cabin comfort. Many can remember SQ n CX offering only 38" pitch while the others had at least 40". Usually it will be the American/British/Oceania carriers that laid on more space, such as Virgin, Continental, Delta, Qantas and now, British Airways.

I have always regarded SQ's Raffles Class meal service as one of the better ones but not at the top. Their wine list though, is utterly excellent! Airlines like Lauda Air and Air New Zealand no doubt do better, but if u flew BA, QF or UA, the meal wouldn't be quite up there with SQs'.

As a total package, Raffles Class is definitely amongst the top 3, with BA and CX, as the BEST business class for a 3 Classes of Service carrier.


Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Plastic Gloves On UA Economy Meal Service posted Sat Sep 16 2006 00:33:48 by LH417AF025
Aeroflot Meal Service posted Fri Jun 23 2006 15:40:54 by TurkishWings
AA First Class Meal Service posted Mon Apr 3 2006 23:04:13 by COERJ145
Pre 9/11 In Flight Meal Service posted Wed Feb 8 2006 22:28:06 by DL4EVR
Meal Service To Hawaii? posted Fri Jan 20 2006 16:29:25 by Iowa744Fan
Meal Service On AA posted Wed Aug 24 2005 23:39:57 by N725RW
Meal Service On AA SJU-BOS Flight posted Tue Jul 19 2005 19:15:07 by Dominicl316
BA Club World JKFK-LHR Meal Service posted Thu Jun 2 2005 10:30:45 by Richcandy
YX New Meal Service! posted Tue May 24 2005 00:11:14 by N917ME
Qantas Meal Service - J Class posted Wed May 18 2005 16:09:02 by Wunala