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NW Passengers Get To Vote On Security Breach  
User currently offlineLoneStarMike From United States of America, joined Jul 2000, 3813 posts, RR: 34
Posted (12 years 8 months 3 weeks 2 days 22 hours ago) and read 2089 times:

Well, this is one was to solve a problem.From the Minneapolis Star-Tribune:

Northwest pilot let passengers vote on security measures after man left plane
12/15/2001

http://www.startribune.com/stories/535/900049.html

As long as they removed the man's checked baggage from the cargo hold, I would have voted for the "abbreviated search", too.

Would you have voted differently?

LoneStarMike

17 replies: All unread, jump to last
 
User currently offlineTwa902fly From United States of America, joined Dec 1999, 3125 posts, RR: 4
Reply 1, posted (12 years 8 months 3 weeks 2 days 21 hours ago) and read 2031 times:

so if the plane blows up NW can blame the passengers... great thinking.



(sarcasm)


twa902 chicago



life wasn't worth the balance, or the crumpled paper it was written on
User currently offlineAzjubilee From United States of America, joined Apr 2000, 3909 posts, RR: 27
Reply 2, posted (12 years 8 months 3 weeks 2 days 16 hours ago) and read 1971 times:

I think what the captain did was a great thing. It's called, using your brain and authority to solve a problem. Pilots are human and are definitely problem solvers. Rather than run screaming to mommy, he solved the problem in an efficient and timely manner.

At Mesaba they like to call the pilots "CEOs of the aircraft." This puts alot of problem solving in the hands of the pilots, and not through the red tape.

Good job NW.


AZJ


User currently offlineBaxter From United States of America, joined Jul 2007, 6 posts, RR: 0
Reply 3, posted (12 years 8 months 3 weeks 2 days 15 hours ago) and read 1952 times:

Very irresponsible action by the captain. He should have immediately ordered a ground stop and evacuation of the terminal to find the passenger who ran away. You simply cannot play with the lives of your passengers in such a frivolous manner. I hope Northwest is able to discipline him properly. He unneccessarily put at risk thousands of people flying nationwide that day.

User currently offlineLatechpilot From United States of America, joined Jun 2005, 0 posts, RR: 0
Reply 4, posted (12 years 8 months 3 weeks 2 days 14 hours ago) and read 1943 times:

Baxter,
You are absolutely wrong. The passenger's baggage was removed from the aircraft, and anything that he brought aboard with his person was checked at security. If I were faced with this, I'd only have his luggage removed and have a flight attendant look at his seating area, seat back pocket, and overhead bin. That's it. The passengers didn't even need to know. On the other hand, the captain cannot be faulted for keeping the passengers in the loop. No rules were broken, therefor, the captain did nothing wrong.


User currently offlineDutchjet From Netherlands, joined Oct 2000, 7864 posts, RR: 57
Reply 5, posted (12 years 8 months 3 weeks 2 days 14 hours ago) and read 1937 times:

I dont agree with the pilot's actions - security is a real concern, especially in these times, and the decision should have been made by professionals who could have properly evaluated the situation.

What next? A pilot advises the passengers that one of the 757's engines has a mechanical problem - and the pax get to decide if the engine should be repaired causing a two hour delay, or should the crew try to do their 1500 mile segment with one engine out?

Lets put the customer first. You must be kidding.



User currently offlineLuckySevens From , joined Dec 1969, posts, RR:
Reply 6, posted (12 years 8 months 3 weeks 2 days 14 hours ago) and read 1927 times:

I love this story.
What's next:
...Ladies and gentlemen, as you know the person in seat 15A has been emitting noxious odors. You may now cast your votes to determine wether he is a) kicked off the island or b) left on the plane...

or

Please vote for your least favorite flight attendant on this flight.... flight attendant xxxxx you are the weakest link, goodbye.

:D Oh, yeah!


User currently offlineHeavymetal From , joined Dec 1969, posts, RR:
Reply 7, posted (12 years 8 months 3 weeks 2 days 14 hours ago) and read 1922 times:

My only question is, how LONG did it take to vote for actions, the most time consuming of which might have been concluded by the end of the vote - taking proceedure?

Having said that, I commend the common sensical relationship flight crews are developing with their passengers in airliners since 9/11. Assuring voices of competence and confidence are eminating from cockpits. I hope it continues.


User currently offlineFly_emirates From United Arab Emirates, joined Oct 2000, 1046 posts, RR: 9
Reply 8, posted (12 years 8 months 3 weeks 2 days 14 hours ago) and read 1909 times:

well, i think that the passenger should have been accompanied by a ground personel until he gets back to the plane. not leave him alone.. but since he left him go back by him self, he must have oredered a search.

but it was a nice thing what he did by taking the votes of the passengers



User currently offlineRedngold From United States of America, joined Mar 2000, 6907 posts, RR: 44
Reply 9, posted (12 years 8 months 3 weeks 2 days 14 hours ago) and read 1902 times:

Dutchjet, don't be silly! If the pilot knew there was a maintenance problem with the aircraft, s/he wouldn't give the passengers a choice in the first place, because s/he would be using best judgement (i.e. don't fly if it might not fly) in the first place.

I kind-of like this pilot's way of handling things. The pilot is saying to himself "it's a low probability that there's going to be a problem, the checked baggage is removed, I don't see a problem... but let's check with the pax first."

Good job!  Smile

redngold



Up, up and away!
User currently offlineDutchjet From Netherlands, joined Oct 2000, 7864 posts, RR: 57
Reply 10, posted (12 years 8 months 3 weeks 2 days 13 hours ago) and read 1894 times:

I was just trying to make a point - some issues are just too important to be decided by votes or discussions with the pax.

God forbid something would have happened to that plane, the story would be very different and no one would have then thought that the pilot's actions were a cute public relations effort. These are difficult times, and security is on everyone's mind, and until everyone is comfortable flying again, lots of airlines will have to fight to survive, so I do not think that pax should be making decisions about security matters, just like I do not think that pax should make decisions about mechanical problems.


User currently offlineAzjubilee From United States of America, joined Apr 2000, 3909 posts, RR: 27
Reply 11, posted (12 years 8 months 3 weeks 2 days 7 hours ago) and read 1852 times:

Dutchjet... read the article again. The captain made the decision to put it to a vote by the passengers after making sure the bags checked by this passenger were removed from the airplane and that there was no other security issue.

The situation was handled b a credible and trustworthy professional... the captain.


AZJ


User currently offlineDutchjet From Netherlands, joined Oct 2000, 7864 posts, RR: 57
Reply 12, posted (12 years 8 months 3 weeks 2 days 1 hour ago) and read 1827 times:

I understand everyone's point and respect them...but I still feel differently about this, lets agree to disagree on this one. Regards.

User currently offlineL-188 From United States of America, joined Jul 1999, 29795 posts, RR: 58
Reply 13, posted (12 years 8 months 3 weeks 2 days 1 hour ago) and read 1821 times:

There is way way way too much paranoia going around these days.

It is nice to actually see a pilot using his head for a change. This article and his conduct was a breath of fresh air.



OBAMA-WORST PRESIDENT EVER....Even SKOORB would be better.
User currently offline'Longreach' From Australia, joined Jul 2001, 505 posts, RR: 0
Reply 14, posted (12 years 8 months 3 weeks 2 days ago) and read 1806 times:


There is nothing wrong with this.

When you think about it, in the end the passengers probably wouldn't have made any difference.

The pilot offered them these choices fully well knowing that both methods were safe number one, and number two if the choices were left up to the pilot he would have chosen the quicker option, but not giving the passengers that choice would have begun wild speculations amongst the passengers.

I believe that the second option was only to give the passengers a sense of well being, and to make them decide on their own what they wanted to do.

If the pilot had chosen a full search the passengers would be angry they had to disembark. If the pilot had chosen the quick search the passengers would fear for their lives.

He clearly made the right decision to A) maintain the safety of the flight, and B) maintain the comfort level of the passengers.

It would have taken an intelligant pilot to make that decision.


User currently offlineJetBlue320 From United States of America, joined Feb 2005, 0 posts, RR: 0
Reply 15, posted (12 years 8 months 3 weeks 1 day 23 hours ago) and read 1798 times:

NW did a good thing. Don't criticize them. GO NWA.

User currently offlineAzjubilee From United States of America, joined Apr 2000, 3909 posts, RR: 27
Reply 16, posted (12 years 8 months 3 weeks 1 day 21 hours ago) and read 1783 times:

Just wondering why the comments about "pilots finally making intelligent decisions" are surfacing (L-188).

Everytime you get on a plane and you get to your destination safely, the pilots are making intelligent decisions.

Think about your statements before you make them...


AZJ



User currently offlineDutchjet From Netherlands, joined Oct 2000, 7864 posts, RR: 57
Reply 17, posted (12 years 8 months 3 weeks 1 day 21 hours ago) and read 1779 times:

Very good point AZJ, thanks.

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