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Why Asian Airlines Use Younger Flight Attendants?  
User currently offlineBobcat From United States of America, joined Jun 2007, 0 posts, RR: 0
Posted (12 years 8 months 3 weeks 2 days 17 hours ago) and read 6735 times:

Why Asian airlines use younger flight attendants? I've never figured this one
out...

I always felt the more experienced
US/Canadian/European flight attendants
serve passengers in a more professional
way...

20 replies: All unread, jump to last
 
User currently offlineGreg From United Kingdom, joined May 2005, 0 posts, RR: 0
Reply 1, posted (12 years 8 months 3 weeks 2 days 17 hours ago) and read 6682 times:

I agree.

User currently offlineB777av8r From Canada, joined Sep 2001, 31 posts, RR: 0
Reply 2, posted (12 years 8 months 3 weeks 2 days 16 hours ago) and read 6670 times:

Its because there are few unions in the Asian markets and the flight attendants have to work hard, be presentable and know what they are doing. Give me an Asian flight attendant on my crew any day of the week. Only one problem though, because they aren't allowed to read newspapers on board, they aren't all that up to date on current issues.

User currently offlineWatewate From Canada, joined Nov 2000, 2284 posts, RR: 1
Reply 3, posted (12 years 8 months 3 weeks 2 days 16 hours ago) and read 6651 times:

Many Asian women quit their jobs after marriage. This is still true in many countries, despite strong feminist movement in the region.
Flight attendant job is still looked upon as a glamourous job in Asia. There's no shortage of young applicants for openings.


User currently offlineQantasAirways From Australia, joined Mar 2001, 1278 posts, RR: 3
Reply 4, posted (12 years 8 months 3 weeks 2 days 14 hours ago) and read 6607 times:

I have found this in recent years. I have travelled the Australian Airlines and many Asian airlines and have noted the difference.

Older flight attendants are NOT always more experienced. On my experiences, the older FA's tend to be grumpy and annoyed at anything you want them to do - and they seem sick of their jobs too. The older flight attendants on my flights prefer to talk to each other than the pax.

Younger flight attendants are seen as more attractive in Asia (of course) and more comfortable for the eyes. I guess this is the image for FA's in Asia then.
Not that I have anything against it.

While younger flight attendants can be rude or not experienced, I tend to feel they serve better USUALLY.
Just look at the FA's on Singapore Airlines!

Regards
QantasAirways
P.S - These views are based on MY opinion.



Spirit of Australia
User currently offlineDouglasDC8 From Australia, joined Dec 2007, 0 posts, RR: 0
Reply 5, posted (12 years 8 months 3 weeks 2 days 13 hours ago) and read 6582 times:

It's a cultural difference. Women are treated differently in Asia when compared to the west. Women also have less rights in Asia, as reflected in the fact that some airlines used to have maximum age limitations. I don't know if they still do, but it wouldn't suprise me.

User currently offlineDelta-flyer From United States of America, joined Jul 2001, 2676 posts, RR: 6
Reply 6, posted (12 years 8 months 3 weeks 2 days 13 hours ago) and read 6571 times:

So, what happens to those young Asian F/A's -- are they fired when they reach a certain age, transferred to non-flying jobs, or do they just leave on their own?

Cheers,
Pete


User currently offlineLubcha132 From United States of America, joined Feb 2001, 2776 posts, RR: 7
Reply 7, posted (12 years 8 months 3 weeks 2 days 13 hours ago) and read 6561 times:

8 hours with an American Airlines witch was long enough. the short haul flights with the younger f/a's have the nicer crews. the Asian's know what they're doing. 15 hours with Eva Braun! THE HORROR!

i'm not saying switch the young for the old on US based airlines because i don't fly much long haul  Wink/being sarcastic but they could get rid of the geriatrics for some nice new f/a's.


User currently offlineRyu2 From Taiwan, joined Aug 2002, 493 posts, RR: 0
Reply 8, posted (12 years 8 months 3 weeks 2 days 13 hours ago) and read 6558 times:

In the US, do they have a mandatory retirement age for FAs, like they do with pilots?

User currently offlineWatewate From Canada, joined Nov 2000, 2284 posts, RR: 1
Reply 9, posted (12 years 8 months 3 weeks 2 days 12 hours ago) and read 6554 times:

Delta-flyer

Most women who leave at young age quit on their own. The expectation in their society is that women stay home and do their 'stuff'. While this sentiment has been changing at a rapid pace in the past few decades, it's still seen as 'proper' for women to stay at home. This expectation is not only present in society, but in the workplace as well. Hard to believe, but anyone who's lived in Asia will agree with me here.

I've heard stories that some older F/As are tranfered to ground positions, but I cannot confirm that.


User currently offlineBlink182 From Azerbaijan, joined Oct 1999, 5482 posts, RR: 15
Reply 10, posted (12 years 8 months 3 weeks 2 days 12 hours ago) and read 6536 times:

For FA's in the United States, I am reasonably sure it differs. The overall sign that retirement is there is when you are getting weak, can't bend over as easily, aren't as quick to think etc.

rgds,
blink182



Give me a break, I created this username when I was a kid...
User currently offline411A From United States of America, joined Nov 2001, 1826 posts, RR: 8
Reply 11, posted (12 years 8 months 3 weeks 2 days 12 hours ago) and read 6541 times:

Cannot say about other asian airlines, but when I worked for SIA the female F/A's were hired on 4 year contracts, that usually were not renewed.....always fresh new faces to be seen.

User currently offlineMEA From Australia, joined Jan 2001, 631 posts, RR: 0
Reply 12, posted (12 years 8 months 3 weeks 2 days 12 hours ago) and read 6532 times:

It may be an image thing, would you prefer to see a fresh young face or an old wrinkled grumpy lady who hates her job?

I agree with QantasAirways, older flight attendants are usually grumpy & spend the whole flight gossiping to their fellow work colleagues.

I stopped flying QF because of this, don't know if it is still the same though.

I've heard some very negative comments about United's FA's & their age from my friends who fly regularily to the US from Australia. Are most of their FA's old?


User currently offline411A From United States of America, joined Nov 2001, 1826 posts, RR: 8
Reply 13, posted (12 years 8 months 3 weeks 2 days 12 hours ago) and read 6527 times:

ANCIENT would be a better description.

User currently offlinePROSA From United States of America, joined Oct 2001, 5644 posts, RR: 4
Reply 14, posted (12 years 8 months 3 weeks 2 days 11 hours ago) and read 6500 times:

Airlines in the United States may employ some seemingly overage flight attendants because they have no choice in the matter. Age-discrimination laws are very strict. Unless a particular occupation has special physical requirements, people cannot be required to retire at any particular age. Even the age-60 mandatory retirement for pilots (which so far has been justified given the job's physical requirements) has come under increasing attack.


"Let me think about it" = the coward's way of saying "no"
User currently offlineRyu2 From Taiwan, joined Aug 2002, 493 posts, RR: 0
Reply 15, posted (12 years 8 months 3 weeks 2 days 9 hours ago) and read 6474 times:

Doesn't the FA job have specific physical requirements as well?

User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 16, posted (12 years 8 months 3 weeks 2 days 7 hours ago) and read 6454 times:

The thing is that most Asian girls see the job as a FA a stepping stone to some PR jobs on the ground. This is especially so on SQ. These girls become very marketable in the job market after leaving SQ as they are seen to have been well trained both in social etiquette or in terms of inter personal skills.

SQ female crew are recruited on a contract basis. They will be renewed if they crew maintains certain physical requirements or have been exemplary in her work. there are married crew on SQ and even those who have kids. SQ has a "flying mothers" scheme where crew with kids get to fly shorter regional routes with the occasional long haul routes so that she can strike a balance between work and family.

Of course, SQ being a totally image conscious company, requires these flying mothers to be presentable physically. You will not see overweight elderly grandmas as FA on most Asian carriers...its all about image. As far as I know, the chief crew on SQ actually has the right to tell off a junior crew if he or she feels that the junior crew is putting on too much weight (very obvious especially when u are wearing the tight, figure hugging uniform of SQ). Crew are generally asked and trained to take good care of themselves and health and especially maintaining their shapely figure that SQ crew are famous for.



There's always a better way to fly...
User currently offlineQantasAirways From Australia, joined Mar 2001, 1278 posts, RR: 3
Reply 17, posted (12 years 8 months 3 weeks 2 days 4 hours ago) and read 6418 times:

MEA,
you got it right... It's definately an image thing!
Its comfort for the eyes and the passengers!

Regards
QantasAirways



Spirit of Australia
User currently offlineDETA737 From Portugal, joined Oct 2000, 612 posts, RR: 0
Reply 18, posted (12 years 8 months 3 weeks 2 days 3 hours ago) and read 6415 times:

I always felt the more experienced
US/Canadian/European flight attendants
serve passengers in a more professional
way...

You've got to be kidding me. I just got off a Cathay Pacific flight 3 hours ago from JFK to YVR. I've never seen more professional service. It was such a huge contrast with the service I recieved when I flew YVR-DFW-JFK 2 weeks ago on American Airlines. The FAs on Cathay were corteous and seemed genuinely happy to be serving the passangers, I noticed this in both both female and male FAs as well as those who were Asian as well as non-Asian. On AA in contrast the FAs seemed as if they were doing some sort of huge favour to the pax by coming around once and offering a drink. On Cathay the FA came around several times asking me if I needed anything and always with a smile. I noticed on AA they had even removed the call buttons from there seats. US airlines could learn a lot from Asian carriers like CX that offer a far superior product. After years of flying on US airlines I will try to avoid them whenever I can.


User currently offlineCarmy From Singapore, joined Oct 2001, 627 posts, RR: 0
Reply 19, posted (12 years 8 months 3 weeks 2 days 3 hours ago) and read 6401 times:

I'm just wondering, with comments like the one above from DETA737 about US airlines, why don't Americans, or everyone else for that matter, choose to fly other airlines like CX and SQ for their international routes, which, presumably, offer far superior service and have a safety record as good as, if not better than airlines from the US.

User currently offlineTom_eddf From Germany, joined Apr 2000, 451 posts, RR: 0
Reply 20, posted (12 years 8 months 3 weeks 2 days 1 hour ago) and read 6374 times:

>I always felt the more experienced
>US/Canadian/European flight attendants
>serve passengers in a more professional
>way...

No way! I've never seen better service than on any CX flight. The worst experiences I had were on north american carriers like Air Canada and American.


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