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Red Coats  
User currently offlineJhooper From United States of America, joined Dec 2001, 6204 posts, RR: 12
Posted (12 years 8 months 2 weeks 1 day 1 hour ago) and read 670 times:

Specifically, what are the jobs of the people wearing red coats in airports?


Last year 1,944 New Yorkers saw something and said something.
8 replies: All unread, jump to last
 
User currently offlinePanAm747 From United States of America, joined Feb 2004, 4242 posts, RR: 8
Reply 1, posted (12 years 8 months 2 weeks 1 day 1 hour ago) and read 649 times:

They are Customer Service Managers. They are the leaders for ticket agents and gate agents.

BTW, I thought only Delta had red coats, does every airline have them?



Pan Am:The World's Most Experienced Airline - P(oor) S(ailor's) A(irline): San Diego's Hometown Airline-Catch Our Smile!
User currently offlineILS From , joined Dec 1969, posts, RR:
Reply 2, posted (12 years 8 months 2 weeks 1 day 1 hour ago) and read 640 times:

Every airline DOES NOT have them. Personally, I can hardly remember seeing one. Maybe you are thinking of AVIS.  Big thumbs up

User currently offlineElal106 From United States of America, joined Jan 2000, 975 posts, RR: 4
Reply 3, posted (12 years 8 months 2 weeks 1 day 1 hour ago) and read 633 times:

continental has them i know

User currently offlineAWA22 From , joined Dec 1969, posts, RR:
Reply 4, posted (12 years 8 months 2 weeks 23 hours ago) and read 610 times:

America West has them in the hubs. I personally would not call red coats customer service managers. They are really just a low cost alternative to a supervisor at least at HP.

User currently offlineILS From , joined Dec 1969, posts, RR:
Reply 5, posted (12 years 8 months 2 weeks 23 hours ago) and read 600 times:

They make sure you don't steal TOO many luggage tags.  Big thumbs up

User currently offlineGoldenshield From United States of America, joined Jan 2001, 6037 posts, RR: 14
Reply 6, posted (12 years 8 months 2 weeks 23 hours ago) and read 594 times:

In other words, a "Lead"


Two all beef patties, special sauce, lettuce, cheese, pickles, onions on a sesame seed bun.
User currently offlinePhlflyer From United States of America, joined Feb 2001, 851 posts, RR: 0
Reply 7, posted (12 years 8 months 2 weeks 23 hours ago) and read 589 times:

DL does or at least did as recently as 1999

User currently offlineFTraveler From United States of America, joined May 2001, 72 posts, RR: 0
Reply 8, posted (12 years 8 months 2 weeks 20 hours ago) and read 570 times:

Yes, DL still has redcoats. They used to have bluecoats as well, who assisted international BusinessElite passengers. The bluecoats were eliminated last year due to the bad economy.

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