Boeing757/767 From United States of America, joined Jun 1999, 2269 posts, RR: 2 Reply 1, posted (11 years 10 months 3 weeks 4 days 2 hours ago) and read 844 times:
I've had the pleasure of flying both.
I prefer JetBlue. The live TV is nice, but it's not the determining factor.
Both are generally on-time, with great planes. I do prefer the A320 family, but not enough to favor either airline.
The difference comes down to a certain elegance. I call JetBlue "Southwest chic" -- that is, a certain sophistication among the crews, pilots and staff that I haven't seen at WN. Its corporate image also seems to be more sophisticated, which works for the Northeast.
I'm not saying WN's front-liners are country bumpkins. But JetBlue, to me, was on a different level in my own travel experiences with them.