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Air Canada's Aeroplan, Is It Really So Generous?  
User currently offlineSafeFlyer From Canada, joined Jan 2001, 627 posts, RR: 5
Posted (12 years 8 months 5 days 11 hours ago) and read 5059 times:

In a press release yesterday, AC said it's ff program was among North America's most generous. Is this true really, or, do you think it's just another AC anti-competetive practices? In fact, they've increased the miles you earn when flying a last-minute special and will give my account as well as all the other people's account, an additional 1000 miles for any flight before March 1st. What do you think?

Also, the press release, which was ambiguous as that particulair point, cited that Aeroplan member's could use the Maple Leaf lounges??? It was unclear, please clarify I'f you know anything. (I believe those lounges are extremely comfy, so it would be really nice to access it next time).

Regards, SafeFlyer

12 replies: All unread, jump to last
 
User currently offlineLufthansa747 From Philippines, joined May 1999, 3201 posts, RR: 43
Reply 1, posted (12 years 8 months 5 days 11 hours ago) and read 5016 times:

The elite levels are superb, 35K gets you *G and lounge access. Super elites also get loads of systemwides. Mileage bonus for elites isn't up to UA/AA standards though...


Air Asia Super Elite, Cebu Pacific Titanium
User currently offlineCanadi>nBoy From , joined Dec 1969, posts, RR:
Reply 2, posted (12 years 8 months 5 days 11 hours ago) and read 5013 times:

Funny this topic has been posted today. I am in the midst of trying to obtain my Aeroplan reward ticket from AC for YYZ-YVR-YYZ. I booked on-line last Friday, and have yet to receive my e-ticket. I keep getting the run-around from Aeroplan as to what is delaying the e-ticket being processed. In all fairness, in the past, my reward tickets have been issued pronto.
There ARE times, when AC/Aeroplan does not comprehend it's customers justified gripes and complaints. They need to listen more. Really listen.

In answer to your question, however, I find Aeroplan to be a pretty good operation on the whole. Yes, in my opinion, it really is a fairly generous program, for me, anyway. I'm a Super-Elite member, and it did not take long to reach that status, based on Aeroplans mileage redemption system. Aeroplan does in fact have numerous "specials" and extra earning programs throughout the year, which, in my opinion,
has been very "rewarding" for me, pardon the pun.

ALTHOUGH, Aeroplan did announce recently they were re-vamping their system, these changes did not sit well with myself and tens of thousands of Aeroplan members.
The outcry resulted in Aeroplan "suspending" these changes until further notice. These changes really would have taken Aeroplan from being in the top 10
airline mileage redemption programs, and placed it somewhere near the middle.

Personally, I don't think it's a good idea for Aeroplan Prestige members to have use of the Maple Leaf Lounges. Let's face it, anyone and their grandmother can be a Prestige (beginner - intermediate mileage redemption) member, and don't you think the lounges would be a tad swamped with the "riff-raff"? This sounds rather snotty, and I don't mean it to, but the way I see it, very frequent flyers like myself and many others have "earned" the privalege of Maple Leaf Lounge use. How would you like to try and relax in the M.L. Lounge, with Tom, Dick, and Harry from Timmins or Sudbury or some other Northern Canadian smelting mining community sitting beside you in the lounge, and all because they flew one flight, have redeemed 800 miles, and an Areoplan membership? Unless, of course, they held applicable mileage status. Even then.........
well, let's just say they'd be much happier in the airport bar, having a beer. And we members in the Maple Leaf Lounges would be even happier for them being there.
LOL.....ohhhh, this does sound snotty! BUT, I'm being honest, guys!

Canadi>nBoy
YYZ



User currently offlineHoffa From , joined Dec 1969, posts, RR:
Reply 3, posted (12 years 8 months 5 days 11 hours ago) and read 5005 times:

Judging from the responses at Flyertalk.com, Super Elites and Elites are not happy campers and are deserting Errorplan in droves for UA Mileage Plus, AA Advantage, and LH Miles and More this year.

The most contentious issues seem to be crap service on AC, no confirmed upgrades at time of purchase for Super Elites (AC allows confirmed upgrades at 7 days before flight for SE, 3 days for E, and 24 hours for P), no uprgrades from lowest fare buckets---none of which compares favorably at all with US carriers.

Even Delta which also restricts upgrades on its lowest fares lavishes its Platnium (SuperElite equivalent) fliers with confirmed, capacity-controlled upgrades at time of purchase which means as a Plat you'll almost never fly in Coach.

AC are getting arrogant thinking Canadian FF'ers have no other choice.


User currently offlineSafeFlyer From Canada, joined Jan 2001, 627 posts, RR: 5
Reply 4, posted (12 years 8 months 5 days 11 hours ago) and read 4996 times:

Canadi>nBoy, well, I'm not that kind of Grand-mother with it's son (or something like that you mentionned) neither those kind of guys you are talking about from northern Canada. On the contrary, I've experienced those kinds of I-know-everything guys that haven't been out of their towns for years or... decades and I can tell it really make a flight, dinner, excursion... well unpleasant and sometimes depressing(I'm trying not to be snooty there, sorry I'f it appears to you like that).

So, with 65000 miles, I guess I do have the access, but as I rarely read the papers they send me by mail, I wasn't really aware of the privileges, and I didn't used them. (I prefer spotting normally!  Laugh out loud)


User currently offlineCanadi>nBoy From , joined Dec 1969, posts, RR:
Reply 5, posted (12 years 8 months 5 days 11 hours ago) and read 4997 times:

Hoffa, true enough. While I myself am very happy with Aeroplan, I also am an AA Advantage member as well,
and have to admit, their program is in some ways quite superior to Areoplan, or, as it's called, Errorplan...LOL!
(Robert Milton & Co. are blowing a gasket over that name, let me tell you!).

I suppose it's what each individual derives and requires from an airline mileage program. BUT....if Aeroplan does in fact implement the radical changes they have spoken of, then I will absolutely understand the wrath of its loyal customers. As the saying goes, "if it aint broke,
don't fix it".


User currently offlineDash8King From Canada, joined Nov 2001, 2743 posts, RR: 11
Reply 6, posted (12 years 8 months 5 days 11 hours ago) and read 4991 times:

How many miles is YYZ-YVR-YYZ?

User currently offlineCanadi>nBoy From , joined Dec 1969, posts, RR:
Reply 7, posted (12 years 8 months 5 days 11 hours ago) and read 4994 times:

YYZ-YVR-YYZ is 25,000 miles (Hospitality)
YYZ-YVR-YYZ is 35,000 miles (Executive) This may have
changed.

Currently, Aeroplan has a February promo, where
YYZ-YVR-YYZ Hospitality Class is only 20,000 miles.
Not bad


User currently offlineAC340 From Canada, joined Aug 2001, 337 posts, RR: 0
Reply 8, posted (12 years 8 months 5 days 10 hours ago) and read 4991 times:

Unless Aeroplan has changed its rules, only pax with an Executive Class/First ticket, Aeroplan Elite/SuperElite/Star Alliance Gold and Maple Leaf Club (an annual fee that gets you access) members are allowed in the Maple Leaf Lounges. Also immediate family members travelling with Aeroplan Elite...etc members are also allowed in. At least that's the way it has worked in the passed. They may have changed the rules.

User currently offlineHoffa From , joined Dec 1969, posts, RR:
Reply 9, posted (12 years 8 months 5 days 9 hours ago) and read 4980 times:

Actually Errorplan did change the rule regarding the MLL's just yesterday. SE/E's get one guest, anything above one guest (including immediate family) is now CDN$20 to enter. The reason is supposedly to ease crowding in the MLL's.

True, most US airlines don't let you in their clubs even with a first class ticket (have to be a club member) but AA lets you in if you have an international first class membership and Delta gives free club membership to its Platinum level FF'ers.



User currently offlineSpyderz From Canada, joined Apr 2001, 651 posts, RR: 0
Reply 10, posted (12 years 8 months 5 days 9 hours ago) and read 4980 times:

Along Ac340's line, are you (Canadi>nBoy) telling me every Aeroplan member can access the Maple Leaf lounges. I have something like 10000 points, and am travelling in Feb. so I'd like to know, for I was under the impression of what AC340 said.

User currently offlineCPDC10-30 From United Kingdom, joined Feb 2000, 4785 posts, RR: 23
Reply 11, posted (12 years 8 months 5 days 9 hours ago) and read 4979 times:

You have to have at least the Aeroplan Prestige (Star Alliance Silver) level to be able to use the airport lounges. They lowered the number of qualifying miles for 2002.

However, I'm very happy with the Air Canada rewards. They don't play games like some US airlines do in having your points expire. And even on the lowest priced international flights you still get full points.


User currently offlineCPDC10-30 From United Kingdom, joined Feb 2000, 4785 posts, RR: 23
Reply 12, posted (12 years 8 months 5 days 8 hours ago) and read 4974 times:

Sorry, I realized I goofed on my last post while shovelling the snow...you need Aeroplan Elite/Star Alliance Gold to get lounge access.

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