Cx flyboy From Hong Kong, joined Dec 1999, 6790 posts, RR: 55
Reply 1, posted (14 years 1 week 6 days 3 hours ago) and read 5056 times:
I flew them a couple of weeks ago. If you are expecting service as good as a Cathay regional flight, or SQ or something, then you will be disappointed. No entertainment at all. No headphones, nothng. Food was really bad as well.
However, the flights are short so it didn't bother me too much. If you look at the choice of airlines to fly to PEK and SHA then Dragonair is a lot better than the others. They're perfectly safe so don't worry.
B744 From New Zealand, joined Dec 1999, 491 posts, RR: 0
Reply 3, posted (14 years 1 week 6 days 2 hours ago) and read 5030 times:
I used to fly them quite a bit - the main advantage was being able to check baggage right through if the connection into / out of HKG was on CX. Also from my experience, KE are much more likely to get you there on time than CZ, CA or MU etc
Docpepz From Singapore, joined May 2001, 1971 posts, RR: 2
Reply 4, posted (14 years 1 week 6 days 2 hours ago) and read 5026 times:
I did flew them in 1996 from Hong Kong to Guilin on an A320. It was a 1h15 minute flight, but it was absolutely horrible.
We boarded by the mobile stairs (whatever you call them) since all the aerobridges were used up at Kai Tak. Boarding was done in a very disorderly manner. The cabin crew were just hanging around at the galley during boarding, oblivious to the fact that there was a bottleneck at the doors due to disorderly boarding.
Nobody was sitting at their assigned seats as a result, and many just sat at the first empty seat they saw. When my mum asked the cabin crew, in cantonese, to see to it that there was some form of order in the cabin, as well as help the numerous senior citizens on board put their hand luggage in the overhead compartments, they replied that it was non of their business.
The cabin crew continued to be rude throughout the flight, throwing the meal trays at the passengers.
On the flight back from Guilin, it wasn't that bad. However, one clumsy flight attendant dropped an entire tray of stuff. Of course, food was all over the aisle. And how did she solve the problem? She kicked the food scraps under my mum's seat, so as to clear the aisle. God, I think even China Southern would have known better!!
Of course, Dragon Air may be an excellent airline, just that the two experiences i had with them really turned me off them. However in terms of safety, I think they are excellent. Which is the most important factor when travelling in China. If I were to travel in China, I would try to avoid the mainland Chinese airlines at all cost due to safety(or, lack of). Is that valid or am I underestimating the safety standards of mainland Chinese airlines?
James768 From United Kingdom, joined Dec 2000, 112 posts, RR: 0
Reply 5, posted (14 years 1 week 6 days ago) and read 5011 times:
Basically in my experience if you're on an A320 it's very VERY cramped and if you're on an A330 the room is OK. Flying to PEK could be either, from SHA more likely to be a 330. Service is completely average, but it has a very safe reputation.
HS-LTA From Hong Kong, joined Oct 1999, 231 posts, RR: 1
Reply 8, posted (14 years 1 week 5 days 18 hours ago) and read 4961 times:
KA is good. Even I am a ID90 SA tkt pax.
The crews are OK. You know, on short flight. They have to serve meal and collect them back.
No TV(even large TV) is bad.
Cockpit visit is welcome(Before 911). So, everytime I flew KA, I am landing in the cockpit.
Andreas From Germany, joined Oct 2001, 6104 posts, RR: 29
Reply 9, posted (14 years 1 week 5 days 18 hours ago) and read 4960 times:
Some years ago, I flew HKG-Beijing-HKG on a Tristar 1011 (probably all replaced since then). Coach class was incredibly cramped, much worse than German domestic flights, though the latter rarely are more than 50 minutes, flight to Beijing is around 3 hours. Service was not rude but rather non-existent, which is fine by me, but their stopover program is just great: Top hotels in Beijing (Holiday Inn Crowne Plaza -was sold and changed its name, but still very much recommended-near Tiananmen Square quite cheap, about half the price of European travelling agents) and most other destinations, that's why I chose Dragonair and it was ok overall. Just be prepared to heavy knee-injury if you are 6'2'' like me!!
Oxygen From Hong Kong, joined Sep 1999, 675 posts, RR: 1
Reply 10, posted (14 years 1 week 5 days 17 hours ago) and read 4944 times:
To most people's surprise (even to me), safety standards in Mainland China is actually much better than what most people imagine.
Of course if you are talking about a few years ago then obviously it's not that good, but the safety has improved a lot in the last few years.
From what i was told of, the pilot training in China is very very strict. China sends most of the pilots to Australia to be trained, and although generally not very experienced, they are of extremely high standards.
Furthermore, a lot of newly built airports in China uses
the lastest technology in Air Traffic management, and together with the computer systems on all those newest airbus and boeing jets, the air traffic system is one of the most sophisticated in the world- even better than in the US because there are a lot of Old airports and outdated jets and a much busier traffic there.
These acutally came from an australian pilot. He even said that he would put his family on Mainland Chinese carriers anyday if available, rather than on other airlines which we often regard as safe.
Bkkair From Thailand, joined Aug 2001, 409 posts, RR: 0
Reply 11, posted (14 years 1 week 5 days 14 hours ago) and read 4914 times:
Flew the A320 PEK-HKG . Disappointing, since I was expecting CX standards due to the connection between the 2 airlines. But probably better than the domestic Chinese airlines. Saw the Flight Attendants were using CX manuals but not giving CX service. I don't think they have ever flown the 737-200 as a previous post mentioned.
Cxcx330 From Hong Kong, joined Jan 2001, 118 posts, RR: 0
Reply 14, posted (14 years 1 week 5 days 14 hours ago) and read 4904 times:
As other boardmates mentioned, Chinese pilots are trained in Australia. You know what you flew on them are those Airbus and Boeing! Those russian made aircrafts are almost dissappeared. But one thing that's true is their language. They rarely speak english. They speak Mandarin when flying domestic flights! So I never think that Chinese airlines are dangerous to fly with!
P.S. China Southern installed PTVs in their B777!!
Carmy From Singapore, joined Oct 2001, 627 posts, RR: 0
Reply 15, posted (14 years 1 week 5 days 13 hours ago) and read 4892 times:
I flew KA a number of years ago, and it was simply horrendous. The flight was from Kai Tak to Guilin, and everything from the ground handling agent to the flight attendants on board wasn't what I'm used to. Maybe I'm spoilt by the likes of SQ, CX and TG, but KA was awful. I can't remember exact details, but I think it was an A320 I flew on, there was a mad rush to board the plane and deplane, the FAs were pretty much doing nothing and just standing around talking to each other.
But then again, that's only one single flight. Maybe it was just a bad experience.
SIA fan From Indonesia, joined Aug 2000, 728 posts, RR: 1
Reply 16, posted (14 years 1 week 5 days 12 hours ago) and read 4883 times:
I flew KA only once from Chek Lap Kok to Guilin back in August 2000. Contrary to what people wrote here, it was a pleasant experience. I sat on the biz class cabin, and the A320 was clean, fresh, and looked new. There were a lot of rooms and boarding was done in orderly manner too. FAs were nice and on the short flight they even give you a choice of dinner which was actually good. Flight was smooth, overall if given the chance I will gladly fly with them again.