Mehtabrahman From United Kingdom, joined Feb 2002, 228 posts, RR: 1
Reply 5, posted (12 years 12 months 3 days 5 hours ago) and read 1813 times:
Although having liked the so-called 'world-class' service inflight Emirates Airlines, I do not think that they are as good as they are portrayed to be as; NO way is their service so hospitable, or their crew as friendly as they are often advertised as - believe me, I can say from first hand experience !
Marco From United Arab Emirates, joined Jul 2000, 4169 posts, RR: 11
Reply 7, posted (12 years 12 months 2 days 15 hours ago) and read 1791 times:
Emirates is a very good airline however the following could be improved:
1- The seats. They are way too hard (especially on the A330)
2- Although the crew are trained to be very polite, they should also be trained to be less formal, more cheery and less snobby IMO. I've had some bad experiences with EK F/A's.
3- 3-4-3 Y seating on the 777 is too much, as is the 2-3-2 J seating on the A330.