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Pap Missed Flight - Was Rude With Gate Girls  
User currently offlineLMML 14/32 From Malta, joined Jan 2001, 2565 posts, RR: 6
Posted (12 years 5 months 3 weeks 11 hours ago) and read 1850 times:

I was at LHR last night, at around 2000, watching a BA B744 (G-**WL) preparing to push back from T4. As the airbridge pulled away, I heard some commotion in the gate and saw a well dressed executive type looking man with suitcases on the trolley taking issue with the gate agents because he came late to board and was offloaded. As the 744 pushed back, and this guy was escorted out of the departure lounge he was on the mobile phone talking aloud and I heard him say something like "... these guys just lost 2000 quid (pounds) and don't give a shit about losing the rest of my custom ........."
Well, well. I tell you this - I never had any soft spot for BA, but what the hell did this bloke expect? A whole 744 waiting on him?
Well done BA. And the gate girls for not acting like push overs for the sh** airlines carry these days.
Damn it ! I did not take the flight number and destination. The gate was T4 on the opposite side of gate 17 at the far end of the Victor stands. Can anyone tell me what flight that was please?

53 replies: All unread, showing first 25:
 
User currently offlineL-188 From United States of America, joined Jul 1999, 29791 posts, RR: 58
Reply 1, posted (12 years 5 months 3 weeks 11 hours ago) and read 1682 times:

Well chances are if you know what gate that was and what time the incident happened. They can probably figure out which flight that was for you.


OBAMA-WORST PRESIDENT EVER....Even SKOORB would be better.
User currently offlineHlywdCatft From United States of America, joined Jan 2001, 5321 posts, RR: 6
Reply 2, posted (12 years 5 months 3 weeks 8 hours ago) and read 1597 times:

What else is new?

Some big shot businessman who thinks he is more important than the whole plane and that the world revolves around him. The United States is full of these jackasses. Mr. Business man has lived a life a total pampering and probably got into the company because of someone he knew so he is appalled when someone doesnt wait for him.

Yes surprise surprise, he gets on his cell phone and starts complaing aloud to somebody. Probably never even dialed a number just wanted to make a scene like Mr. Important always does.


User currently offlineAps From , joined Dec 1969, posts, RR:
Reply 3, posted (12 years 5 months 3 weeks 7 hours ago) and read 1563 times:

Im affraid at this day and age passengers think that the aircraft will wait for them... ya know just like a bus !! . well they DONT !!  Smile .

I have in the past been lucky enough to offload a pax.. he again was very rude and abusive... you have to laugh at them, if you dont you'd go mad  Nuts

They dont dont get what should happen.... people im affraid watch to much TV , well guess what Sir there is no camera here !!  Big thumbs up .... that by the way was one of my comments to the pax i offloaded.


User currently offlineHaveric From United States of America, joined Jan 2001, 1247 posts, RR: 4
Reply 4, posted (12 years 5 months 3 weeks 7 hours ago) and read 1543 times:

HlywdCatft: How do you know the guy was a US businessman???

User currently offlinePmk From United States of America, joined May 1999, 664 posts, RR: 2
Reply 5, posted (12 years 5 months 3 weeks 7 hours ago) and read 1527 times:

No American would use the word 'quid'. Second of all, I've almost missed flights because I spent 2 hours in security. More of this FAA bull to give the 'puddy blanket' to the flying public.

Peter


User currently offlineL-188 From United States of America, joined Jul 1999, 29791 posts, RR: 58
Reply 6, posted (12 years 5 months 3 weeks 7 hours ago) and read 1506 times:

I have to thinks the same way that Pmk is.

There is no way that the word "quid" would be used by an American.

Probably an Aussie. Pissed





 Laugh out loud kidding guys  Laugh out loud



OBAMA-WORST PRESIDENT EVER....Even SKOORB would be better.
User currently offlineBobnwa From United States of America, joined Dec 2000, 6449 posts, RR: 9
Reply 7, posted (12 years 5 months 3 weeks 6 hours ago) and read 1475 times:

HlywdCaft,

From my airport experiences through the years the problem passengers have not been th "big shot businessmen" but have been the tourists on discounted fares going to destinations like Las Vegas or the Caribbean.


User currently offlineSkylane70 From , joined Dec 1969, posts, RR:
Reply 8, posted (12 years 5 months 3 weeks 6 hours ago) and read 1459 times:

HI,
Not only the USA is full of these "JACKASSES"!!!!!!!!!!!!!


User currently offlineGr8SlvrFlt From United States of America, joined Jan 2002, 1599 posts, RR: 10
Reply 9, posted (12 years 5 months 3 weeks 6 hours ago) and read 1449 times:

Since 9/11 airline and airport personnel aren't willing to take anything from anyone. I have witnessed numerous would-be passengers get handcuffed and carted away for mouthing off to security staff or airline agents. While much of this is justified, especially when the offenders have been obviously drinking to excess, are we giving up our right to freedom of expression? The hassles, inconveniences, delays and invasions of privacy air travelers are expected to accept with a smile are growing more onerous every day. Its no wonder frustrations are running high. Couldn't BA have used that 2000 quid? I think we all need to recognize that travel is not very much fun these days and try to put ourselves in the other guys shoes.  Love

User currently offlineEugdog From United Kingdom, joined Apr 2001, 518 posts, RR: 0
Reply 10, posted (12 years 5 months 3 weeks 5 hours ago) and read 1433 times:

I do not think he was rude! He was talking to his colleague on a mobile phone. I have said a lot worse on a mobile phone then that!!!!

It is not great news for BA- their policy is (or was) going after the high yield business customer- well there is one less high yield business customer on BA.


User currently offlineJwenting From Netherlands, joined Apr 2001, 10213 posts, RR: 18
Reply 11, posted (12 years 5 months 3 weeks 5 hours ago) and read 1417 times:

Pmk, if you're late because of the time you spent in security, that's your fault.
You know it takes more than 5 minutes now that there finally is some level of security in the USA.



I wish I were flying
User currently offlineHlywdCatft From United States of America, joined Jan 2001, 5321 posts, RR: 6
Reply 12, posted (12 years 5 months 3 weeks 5 hours ago) and read 1397 times:

My statement was MISINTERPRETED


I didn't mean that the @$$hole mentioned in this artical was a U.S. businessman.

I meant here in the U.S. when I am at DTW I see that all the time, Mr. Bigshot Businessman thinks he is more special than everyone else on the flight, thinks he deserves special treatment.

Bigshot businessman who think they are more special are seen all over the world, but I have only seen it in the U.S. because thats the only place I fly.

I made a statement about this in a past discussion regarding how to dress in first class section...

I was flying DTW-MIA on Northwest in first class with my girlfriend, just because I was wearing a t-shirt and jeans in first class this @$$hole CEO guy kept grumbling about it, but on top of that he was very rude to the flight attendant demanding all kinds of stuff extra drinks and extra attention seemed like whenever the F/A came over to us. We were very pleasant to our F/A and she treated us well but I would keep overhearing him trying to tell her to move us to coach.

I was saying it was typical here in the U.S. by that statement so it probably is common elsewhere such as in England.


User currently offline777236ER From , joined Dec 1969, posts, RR:
Reply 13, posted (12 years 5 months 3 weeks 5 hours ago) and read 1383 times:

What did this guy do wrong? Do you know what happened?! NO!! So shut up.

He coulda been held up in security. A dumbass BA employee may have stopped him earlier on in T4. And congrats, BA, you've probably lost a big business customer now. Ron Eddington would be proud.

Don't assume.


User currently offlineKRP From , joined Dec 1969, posts, RR:
Reply 14, posted (12 years 5 months 3 weeks 5 hours ago) and read 1375 times:

So why should 1 late pax delay a whole planeload. That is NOT ON - no matter who the jerk is!

User currently offline777236ER From , joined Dec 1969, posts, RR:
Reply 15, posted (12 years 5 months 3 weeks 5 hours ago) and read 1371 times:

I don't know what happened, YOU don't know what happened. If BA delayed this guy, then BA should pay. If it involved delaying the plane a couple of minutes (at a non slot-required time) would anyone really mind?

Still, whatever happened, BA probably lost a big customer. At least all those BA employees will be comforted with the knowledge that they got this flight out on time. It'll make that trip to the dole office all that sweeter.


User currently offlineJmc1975 From Israel, joined Sep 2000, 3254 posts, RR: 15
Reply 16, posted (12 years 5 months 3 weeks 4 hours ago) and read 1349 times:

I wouldn't be surprised if that jerk was the Vice-president of Shell Oil. I can't remember his name but he is a British citizen, and a few years ago I had an altercation with the S.O.B. as he got off a LGW-PHX flight. He is a BA Premier Pax (which there are less than 1000), who was invited by Sir Robert Ayling to be of such status. Evidently, one of his bags didn't make it on and he went ballistic, making a big scene in front other pas with children and called me an "asshole" and asked me if I knew what a "Premier" meant. I wasn't impressed, since he had far less class than any "trailer-trash" that I've ever met. If anyone knows this S.O.B., please remind me of his name! Thanks.



.......
User currently offlineLMML 14/32 From Malta, joined Jan 2001, 2565 posts, RR: 6
Reply 17, posted (12 years 5 months 3 weeks 4 hours ago) and read 1333 times:

In reply to Pmk and HlywdCatft: From his accent the pap was Australian. And judging from a flight leaving LHR at 2000 it must be going East. Surely not to the USA at that hour.
"...I've almost missed flights because I spent 2 hours in security ...
Gate staff do normally check with all known areas, including security, for delays. Nobody normally misses a flight because of that.
Eugdog: The phone call came after he was rude at the desk. Furthermore, just because a pap paid for his ticket he is still bound by the ticket rules - including showing up on time. So nothing wrong by BA here. I am sure you are aware that missing your departure slot might mean many hours delay. How do you explain that to the 400+ pax already on board and who were at the gate on time?
777236ER I don't know exactly what happened. And I am not assuming he was held up. I am however assuming that BA did check before clearing the flight. After all, it could have been the Capt that decided to close doors. And I am not undermining the Captain's decision. Again, was this the case, I assume the Captain had a very valid reason for his action. The issue here is what can justify being rude to gate staff and make a scene and raise your voice in such a manner that you can be heard from two gates away. Please do not get me wrong. I am not trying to pick an argument with you. Just continuing this discussion.


User currently offline777236ER From , joined Dec 1969, posts, RR:
Reply 18, posted (12 years 5 months 3 weeks 4 hours ago) and read 1313 times:

Obviously nothing can justify being rude to gate staff and make a scene and raise your voice in such a manner that you can be heard from two gates away.

However, it's not in BA's interest to piss people off and loose what could be a big corperate account!


User currently offlineCaptaingomes From Canada, joined Feb 2001, 6413 posts, RR: 56
Reply 19, posted (12 years 5 months 3 weeks 3 hours ago) and read 1292 times:

One thing is for certain, the airplane didn't leave on time. If they are deciding to leave without a passenger, and this is regularly done, they will wait for a reasonable amount of time. They will page the passenger. They wait, and if nothing seems to happen, they look for the passenger's bag. That takes time, to find a particular passenger's bag in a 747. So when all is said and done, this passenger had time to get to the aircraft, at departure time (which is already too late to board), and all the extra time which it takes to wait, page, wait, and take baggage out of the aircraft. Of course I wasn't there, but this is the standard procedure, and I will assume that this is exactly what happened.

If the above holds true, then good for BA. All airlines do this, and it only makes sense. They can't wait indefinitely for someone who just might not show up. It costs the airline a whole bunch of money too! Not to mention other passengers who have schedules as well, and possibly connecting flights.



"it's kind of like an Airbus, it's an engineering marvel, but there's no sense of passion" -- J. Clarkson re: Coxster
User currently offlineHlywdCatft From United States of America, joined Jan 2001, 5321 posts, RR: 6
Reply 20, posted (12 years 5 months 3 weeks 3 hours ago) and read 1288 times:

He coulda been held up in security. A dumbass BA employee may have stopped him earlier on in T4. And congrats, BA, you've probably lost a big business customer now. Ron Eddington would be proud.

That's why they tell you to get to the airport 2 hours early!!

I see the same thing on the roads in the suburbs of Detroit. These execs in their Jaguars and Caddies thinking they are more important than anybody in the world tailgating talking on their cell phone flashing their lights to hurry the person up in front of them

Why? because they are so important they gotta own the road, everyone must move to their every wish because they have a few $$$ on them. Of course they leave their houses at the last second, then get mad when an old lady holds them up on a two lane road... they NEVER think about leaving their house ten minutes earlier just like this exec or whoever "Mr. Important" at LHR was who didnt think about getting to the airport early in case of security... "oh no what if they let me through quick? I will have to sit in the airport with a bunch of "peons" for two hours... I don't want to sit around a terminal for two hours with the coach class "stearage""

Those are the people I like to obstruct on two lane roads with my pickup truck, yeah maybe some of you think I am a redneck... a Redneck Albanian if you have ever seen one.

WHY should BA pull back to the gate to pick ONE idiot with a couple $$ up? Yeah you have ONE pissed off passenger thats gonna complain to BA, BIG DEAL... If they delayed take off, then you'd have 400 some passengers on that 747 that will be pissed off.

400 people on a plane outweighs some big shot idiot who thinks he's special in terms of when the plane leaves the gate.

It is NO ONEs fault but his own that he missed the plane.


User currently offlineAcidradio From United States of America, joined Mar 2001, 1874 posts, RR: 10
Reply 21, posted (12 years 5 months 3 weeks 3 hours ago) and read 1281 times:
AIRLINERS.NET CREW
FORUM MODERATOR

Where I work (MSP), if it is the last flight of the night, we will hold it for a bit if we know that there are last minute people connecting or something, especially if there are a bunch of them. But, as I'm sure you all know, there are plenty of absurd stories about absurd people who think that they are exempt from the basic rules of travel.

A friend of mine who works in reservations for AS in PHX told me about a lady who called in one day and asked them to hold the plane for 20 mins for her because she would be late. Oh yeah, like that will really happen.



Ich haben zwei Platzspielen und ein Microphone
User currently offlineTWAL1011 From United States of America, joined Nov 2003, 204 posts, RR: 1
Reply 22, posted (12 years 5 months 3 weeks 3 hours ago) and read 1276 times:

HlywdCatft, I can't help but notice that you have a high level of contempt for people who are wealthier than you.

Let's hear all about it. I mean, really let your feelings flow. Don't hold anything back.


User currently offlineHlywdCatft From United States of America, joined Jan 2001, 5321 posts, RR: 6
Reply 23, posted (12 years 5 months 3 weeks 3 hours ago) and read 1269 times:

I'm not broke, but I am just frustrated by people who because they have more money think they need to be treated better than everyone else and that they should treat others like $hit.

Look at Barbara Streisand for example, of course she would probably NEVER fly on a passenger aircraft, probably has her own jet, but insists that she has rose petals in her toilet bowl at every hotel she stays at?

Come on, give me a break... we are ALL human, we should be treated EQUALLY no matter what our financial status is... one guy with some money shouldn't delay the takeoff for 400 other people.


User currently offline777236ER From , joined Dec 1969, posts, RR:
Reply 24, posted (12 years 5 months 3 weeks 3 hours ago) and read 1263 times:

WHY should BA pull back to the gate to pick ONE idiot with a couple $$ up? Yeah you have ONE pissed off passenger thats gonna complain to BA, BIG DEAL... If they delayed take off, then you'd have 400 some passengers on that 747 that will be pissed off.

It's a VERY big deal if that one passenger is the CEO of Lloyds, HSBC, McDonald's or AOL Time Warner.


25 Bobcat : If he was really a big shot businessman, he would be boarding his own BBJ or Gulfstream, instead of running from the parking lot to the gates like the
26 777236ER : Lots of big business people fly BA First. I stick to my point, it's BA's fault if they lost a big contract because of this.
27 174thfwff : Maybe his connection flight was late and they told the 747 to hold on...Maybe BA messed up his ticket! So on and so on...... "The United States is ful
28 HlywdCatft : If he was really a big shot businessman, he would be boarding his own BBJ or Gulfstream, instead of running from the parking lot to the gates like the
29 HlywdCatft : Again, I bet they spend more money per night at a hotel then you do in a month! They get treated well because they do pay that extra money for it. Wel
30 777236ER : Why do you seem so offended by it 777236ER? Are you one of the people I have been describing? You seem to be taking it quite personally. I do take it
31 Cch362 : If this well dressed exec were truly some big shot, two words: BIZ JETS. If he were not, then three words: GET A LIFE.
32 Post contains images 777236ER : Yeah, how dare these big shots use BA First class, which costs thousands, is avaliable at a moments notice and is very very luxorious.
33 Captaingomes : The common denominator here is BAD ATTITUDE. This guy has a bad attitude, assuming of course that British Airways did do what it could go contact this
34 Scand_Flyer : I'd just like to throw in my opinion here... Of course BA should treat it's First and Club World passengers well, but how long should they let the pla
35 HlywdCatft : I do take it quite personally, actually. Elitism is just as bad as racism, sexism etc. Just because someone is rich doesn't mean you can bash them, as
36 777236ER : Fair enough, but i'm just pointing out that First and Club World passengers should be treated extra carefully, especially at this time when Ron Edding
37 Cch362 : I believe that first class treatment ends where it begins to infringe on the service for others. First and Club World waiting rooms/ seats/ cabins/ me
38 777236ER : I do take it quite personally, actually. Elitism is just as bad as racism, sexism etc. Just because someone is rich doesn't mean you can bash them, as
39 LMML 14/32 : I thought that Lord King once said something like that and he was flamed for it. Of course BA cares for the tail end of the plane. Otherwise they woul
40 HlywdCatft : But it goes both ways as elitism just like racism. It's not just whites who are racist just like its just not the poor who is elitist. The lower and m
41 777236ER : By upperclass I don't just mean the very wealthy. BA are interested in business and first passengers. That doesn't excllude quite a lot of people. At
42 CPDC10-30 : At a guess, 50% of the population COULD afford a business or first seat. Maybe, but quite frankly we'd rather ride coach and put a downpayment on a c
43 777236ER : Well then BA are doomed then, aren't they?
44 LMML 14/32 : What I have not said in my original post is this: The plane was still at the gate, although doors closed, as the passenger was being escorted away. Th
45 RickB : If the guy has paid £2000 then I very much doubt he is in BA 1st. But more importantly - whilst if this guy has turned up late then he deserved what
46 LMML 14/32 : Things are not that way. One very rarely just shows up at the gate following an inbound connection without anybody knowing about him - note such a pap
47 Qantas744 : There is no BA 744 with a reg ending in WL,but there is one with the reg CIVL,and it was flight 179 to JFK that night,leaving at just before 2000. Hop
48 LMML 14/32 : That must have been the flight then. Thanks. Strange time for a US flight.
49 SBE727 : I cant stand these people who think they can just walk up to a gate at STD and expect themselves to be able to walk on. Having worked on c-in/boarding
50 Pacificjourney : I agree, people - and I include myself here - are getting a bit sloppy on departure times. They just assume the plane will wait ! For a 747 300 odd ot
51 HlywdCatft : Think about it, just like in college if you were late the class started WITHOUT you no matter how much you paid for tuition that semester. The Profess
52 Richcandy : Hi Lots of people have left comments about this so there is not much new to say. My comments are as follows: 1) If this guy was off loaded because he
53 LMML 14/32 : It is almost unanimous here - business class pax can be a pain. These pax have the priviledge of boarding at the last minute. This is ok on wide bodie
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