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UA Curtains Not Drawn  
User currently offlineAirpearl From Malaysia, joined May 2001, 943 posts, RR: 27
Posted (12 years 4 months 1 week 5 days 1 hour ago) and read 1433 times:

I recently travelled United for the first time after a long while and noticed that they do not draw any of the curtains which separate the various classes. This happened on all three flights I took: a 772 between Bangkok and Narita, 744 between Narita and Chicago and 733 between Chicago and Houston.
Does anyone know whether this is a policy which has been in place since Sept 11? Do any other US airlines practice this? I remember flying Northwest in October last year and they do draw the curtains. As did Continental on my flight yesterday.



22 replies: All unread, jump to last
 
User currently offlineLaxintl From United States of America, joined May 2000, 24813 posts, RR: 46
Reply 1, posted (12 years 4 months 1 week 5 days 1 hour ago) and read 1357 times:

Yes, a new security procedure.


From the desert to the sea, to all of Southern California
User currently offlineSpk From Thailand, joined Jun 2001, 458 posts, RR: 1
Reply 2, posted (12 years 4 months 1 week 5 days 1 hour ago) and read 1345 times:

Yep. Curtains are not drawn to allow clear view of the whole cabin. This is another security measure.

BTW, Can't they replace these curtains with the ones made from transparent material? Sure, it won't block the view yet prevent people from roaming from their cabin to others.


User currently offlineShawn Patrick From United States of America, joined Jan 2000, 2608 posts, RR: 17
Reply 3, posted (12 years 4 months 1 week 5 days 1 hour ago) and read 1324 times:

Don't be so stuck up. Roaming from "their" cabin to others? This isn't the Titanic or anything... you didn't pay THAT much extra for your first class ticket.

User currently offlinePSU.DTW.SCE From United States of America, joined Jan 2002, 7521 posts, RR: 28
Reply 4, posted (12 years 4 months 1 week 5 days ago) and read 1277 times:

I thought this was a new security procedure, but then I'm not sure now.

On AA, all flights keep the curtain open.
However, I flew several NW flights too, and they still close the curtain on their flights.

Maybe not an FAA policy, but it depends by the airlines own procedures.


User currently offlineILUV767 From United States of America, joined May 2000, 3141 posts, RR: 8
Reply 5, posted (12 years 4 months 1 week 4 days 23 hours ago) and read 1268 times:

It is a new United policy that cabin curtains are to remain open so that a clear view from the back of the plane to the front of the plane is established. Some flight attendants are closing the curtains half way in order to insure a barrier.

On overnight international flights, the curtains may be closed as long as flight attendants are present in the aisles and the galley lights are on full brightness.

Do not take the open curtain policy as an inviation to first class.

I L U V 7 6 7


User currently offlineHA_DC9 From United States of America, joined Jul 1999, 653 posts, RR: 1
Reply 6, posted (12 years 4 months 1 week 4 days 23 hours ago) and read 1248 times:

I flew UA first class LAX-LIH on a 752 back in December and all the curtains were open. There were quite a few coach passengers making their way up front to use the lavatory in the first class cabin. The flight attendants stopped them and told them to use the ones in the back. Obviously they don't want crowds of people loitering near the cockpit and it makes it harder for the flight attendants to do their job during meal service especially on a narrowbody like a 757.

User currently offlineFlashmeister From United States of America, joined Apr 2000, 2900 posts, RR: 6
Reply 7, posted (12 years 4 months 1 week 4 days 20 hours ago) and read 1207 times:
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On my flight earlier this week PDX-DEN, on an A320, the pilot actually requested in his pre-flight welcome that coach pax use the rear restrooms. He said "For obvious reasons, we strongly discourage people from gathering near the cockpit."

They also kept the curtains open throughout the flight.


User currently offlineUal777contrail From , joined Dec 1969, posts, RR:
Reply 8, posted (12 years 4 months 1 week 4 days 20 hours ago) and read 1201 times:

I have flown from ORD-PEK twice and NRT-LAX and they did draw the curtains. once at cruising altitude they closed the curtains and dropped the shades.

User currently offlineCaptainad From United States of America, joined May 2001, 73 posts, RR: 0
Reply 9, posted (12 years 4 months 1 week 4 days 19 hours ago) and read 1191 times:

i just flew IAD-LHR-IAD last week on UA and they closed all the curtains on both flights

User currently offlineAirpearl From Malaysia, joined May 2001, 943 posts, RR: 27
Reply 10, posted (12 years 4 months 1 week 4 days 16 hours ago) and read 1149 times:


So looks like it is not a policy - and just at the discretion of the crew? Although several coach pax did use the facilities in business, what the open curtain does is show clearly how ´the other half´ lives - especially during meal times... Perhaps it is an innovative United marketing approach to get more people to trade up one class next time they travel?


User currently offlineDeltaownsall From United States of America, joined Jul 2001, 1173 posts, RR: 1
Reply 11, posted (12 years 4 months 1 week 4 days 16 hours ago) and read 1130 times:

I don't mean to sound "stuck up" or anything...but the first class and biz class people do tend to pay alot more than coach pax...and I would be mad if i paid that much more for a first class seat and cabin ambience (which I dont  Big grin ) and then coach pax were using the lavatory up front as well...but I guess the security precaution is rational.
DeltaOwnsAll


User currently offlineILUV767 From United States of America, joined May 2000, 3141 posts, RR: 8
Reply 12, posted (12 years 4 months 1 week 4 days 13 hours ago) and read 1102 times:

Airpearl wrote:
So looks like it is not a policy - and just at the discretion of the crew? Although several coach pax did use the facilities in business, what the open curtain does is show clearly how ´the other half´ lives - especially during meal times... Perhaps it is an innovative United marketing approach to get more people to trade up one class next time they travel?

Actually, according to onboard service at United it is clearly a new policy. Some crews however choose not to follow this policy for what ever reason, and the final say on the rule comes from the purser. If the purser wants them closed, then the curtains shall be closed.

Deltaownsall wrote:
I don't mean to sound "stuck up" or anything...but the first class and biz class people do tend to pay alot more than coach pax...and I would be mad if i paid that much more for a first class seat and cabin ambience (which I dont   ) and then coach pax were using the lavatory up front as well...but I guess the security precaution is rational.

While I agree that having the open curtain destroys the cabin ambiance it is not going to make or break your flight. Most carriers are choosing the leave the curtains open as a safety measure. As long as coach passengers are not wandering around the cabin, open curtains dont make or break the flight.

I L U V 7 6 7


User currently offlineJhooper From United States of America, joined Dec 2001, 6202 posts, RR: 12
Reply 13, posted (12 years 4 months 1 week 4 days 13 hours ago) and read 1096 times:

I don't deserve to be in the presence of first class passengers. They're too good for me. No concierge royal treatment for me! That's why I'm stuck back here in the cattle bin. Oh well, in the end I get there the same time they do!


Last year 1,944 New Yorkers saw something and said something.
User currently offlineFlightSimFreak From United States of America, joined Oct 2000, 720 posts, RR: 0
Reply 14, posted (12 years 4 months 1 week 4 days 12 hours ago) and read 1080 times:

Would the Purser have the final say? What if the purser wanted the curtains closed, but the captain wanted them open. Remember Federal Aviation Regulations (FAR's) FAR 91.3 is the "pilot in command" FAR...

User currently offlineSpk From Thailand, joined Jun 2001, 458 posts, RR: 1
Reply 15, posted (12 years 4 months 1 week 4 days 7 hours ago) and read 1043 times:

The aircraft is divided into several cabins. Passengers should stay in their cabin. Period. Why do you think the airline should allow passengers in coach cabin to roam to their first class cabin at will? No, they shouldn't.

I heard that some crew improvised and use drink carts to block the aisle between each class but that's a safety hazard if you get into a clear air turbulance or some flight upset.


User currently offlineVc10 From United Kingdom, joined Nov 2001, 1406 posts, RR: 16
Reply 16, posted (12 years 4 months 1 week 4 days 5 hours ago) and read 1032 times:

Leave the curtains open if you must but Roaming could easily be hindered if not stopped by fitting a fabric strap
with no entry on it across the door. For safety reasons the strap could be fixed by velcro.
Regards little vc10


User currently offlineLowfareair From , joined Dec 1969, posts, RR:
Reply 17, posted (12 years 4 months 1 week 4 days 4 hours ago) and read 1023 times:

Don't let the coach customers into first. Okay, I'll agree to that. But then, the first class customers shouldn't be allowed to go into coach. The proper first class restroom is there, and if there is a line, then by no means should F customers go to coach, as that would destroy the 'cabin ambiance'.

User currently offlineRogueTrader From , joined Dec 1969, posts, RR:
Reply 18, posted (12 years 4 months 1 week 4 days 4 hours ago) and read 1020 times:

You're right, Lowfareair, the barrier should work both ways.

Many times I've been seated in coach on a dark late night flight when I've noticed that sometimes the men from First Class try to come back and steel some of our Coach women. They always go along too, those brazen hussies. I don't like it.

regards,

RogueTrader


User currently offlineTNboy From Australia, joined Mar 2002, 1131 posts, RR: 19
Reply 19, posted (12 years 4 months 1 week 4 days 2 hours ago) and read 1004 times:

How do the First Class passengers find their way around to steal your women? All those seats, all those people! Must be terribly confusing for them. I'm astonished that coach pax can even find their seats again after going to the toilets anyway. Do they have little maps in the seat pockets?
 Big grin
Bill



"...every aircraft is subtly different.."
User currently offlineRogueTrader From , joined Dec 1969, posts, RR:
Reply 20, posted (12 years 4 months 1 week 4 days 2 hours ago) and read 999 times:

We don't really need maps to find our seats again after we go to the lav, we just sit wherever we can, its not like we have any belongings to look after. Honestly, we don't even need to get up for the lav, its just as comfortable to go in your clothes -if you have clothes.



User currently offline*HighFlyah* From United States of America, joined Jun 2000, 184 posts, RR: 0
Reply 21, posted (12 years 4 months 1 week 4 days ago) and read 976 times:

Seems like at United, while still my favorite airline and airline of choice, has many policies which are not followed and are left up to individual discretion. This is creating an incredible aura of inconsistency which, if not kept in check, will lead to the further demise of customer service.

For example, 1K passengers in first and business class not having orders taken with priority over other passengers because it is one of the perks of being a top-tier frequent flier. This priority is a policy and is written in the rule book, but some flight attendants feel like that is too much work to skip around the cabin and feel that it's degrading to other non-1K first class passengers.

Another small but important thing that is not followed is individual crews deciding whether or not to ensure that exit row passengers understand the emergency evacuation procedures, even though this is a new policy set by the airline and I believe the FAA for verbal confirmation of understanding by the passenger, I've seen it done on fewer than 50% of my flights this year.


User currently offlineAA717driver From United States of America, joined Feb 2002, 1566 posts, RR: 13
Reply 22, posted (12 years 4 months 1 week 3 days 22 hours ago) and read 953 times:

I've always heard coach women were easy! Big grinTC


FL450, M.85
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