Ezra From United States of America, joined Mar 2000, 482 posts, RR: 2 Posted (13 years 4 months 2 weeks 3 days 3 hours ago) and read 2979 times:
I had read a couple of weeks ago that a new website for AA would debut in March. This was to be a complete revamping -- not just enhancements to the existing page. Has anyone else heard the same? Or have any information about this?
Tekelbery From , joined Dec 1969, posts, RR:
Reply 2, posted (13 years 4 months 2 weeks 3 days 2 hours ago) and read 2922 times:
Thank god! Their current website is horrible to navigate! You cant press the back button without a Action Cancelled page. And when you do press the back button, sometimes you get an entirely different page than the actual page you were previously looking at.
Jahckass From United States of America, joined Aug 2001, 143 posts, RR: 0
Reply 6, posted (13 years 4 months 2 weeks 2 days 17 hours ago) and read 2791 times:
Maybe its coming now.....
AA.com is currently undergoing maintenance to improve your experience. For assistance with reservations and general flight information, please call 1-800-433-7300. For assistance with AAdvantage Account information, please call the AAdvantage Department at 1-800-882-8880. We apologize for any inconvenience.
PSU.DTW.SCE From United States of America, joined Jan 2002, 7963 posts, RR: 26
Reply 8, posted (13 years 4 months 2 weeks 2 days 2 hours ago) and read 2737 times:
Press Release came out today: FOR RELEASE: Monday, March 18, 2002
FAST, EASY, REWARDING…THE NEW AA.COM®
American Airlines® to Launch a New and Improved Web Site, Featuring a Sleek Look, Improved Navigation and More
FORT WORTH, Texas – American Airlines announced today that its popular Web site, AA.com, has undergone a complete redesign. Set to launch in the Spring, the new AA.com will feature a fresh look, a new booking engine, improved navigation and a search functionality that allows users to easily find information, including fare specials. The redesigned layout and enhanced features will create a more time-efficient, rewarding experience for customers.
"We are looking forward to unveiling our new and improved Web site," said John Samuel, vice president-Customer Technology for American. "Building upon the same great savings and popular features our customers currently enjoy, the new AA.com offers even greater convenience. It also provides helpful customer service resources and enhanced personalization, including a customized "My Account" page with news, information and special offers tailored to preferred airports, destinations and AAdvantage® travel partners."
The new AA.com will be the most rewarding place for customers and AAdvantage members to do business online with American Airlines. For a sneak peek at the new AA.com, log on to the virtual tour at www.touraa.com.
The award-winning American Airlines Web site, www.aa.com, is recognized as one of the largest e-commerce sites on the Internet (Media Metrix). AA.com recently was named one of Yahoo! Internet Life’s "10 Most Popular Travel Sites," and received a Bronze iNova Award in the Corporate Web site – Travel/Tourism
category. Also in 2001, the site earned a "Standard of Excellence" WebAward from the Web Marketing Association and ranked as one of Smart Business magazine’s SMART BUSINESS 50.
For customers who log on with an AAdvantage travel awards program number and password, AA.com offers personalized news, information and specials, including Net SAAver & Special OffersSM, the best place to find fare sales, AAdvantage bonus offers and discounted vacation packages online. In addition, the site offers online management of AAdvantage accounts, award booking and proactive flight-status notification by voice or text-message via a variety of communication platforms.
It doesn't give a new launch date, but Spring is soon.