Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
SAS To Introduce Web Check-in  
User currently offlineTR From UK - England, joined May 2001, 953 posts, RR: 0
Posted (12 years 3 months 4 weeks 22 hours ago) and read 2015 times:

Source: SAS

SAS to introduce Web Check-in and simplified Web-based booking

On May 28, SAS will introduce its new website. This new facility will
significantly improve travel management efficiency by allowing SAS
customers to book, purchase - and check-in - via the Web. The guiding
principles underlying the development of the new site have been simplicity
and speed, two factors that are reflected in the new navigation structure
and faster technology platform.

The launch of the new website coincides with SAS Airline's introduction of
Scandinavian Direct - a revolutionary new concept that comprehensively
changes the entire travel chain. Scandinavian Direct means that a
single-class system will be introduced, that, business travel prices will
be reduced by up to 30 percent, onboard service will be modernized and it
will also be easier to book, purchase and check-in.

Web Check-in with seat-selection
A completely new feature of the website is the opportunity for
passengers to check-in for most SAS flights within Scandinavia and to
destinations outside the Scandinavian area.

"The customer can now book, purchase and check-in in one place.
Customers can also have their baggage taken care of at the airport,"
says Charlotte Rosengren-Edgren, Product Manager IT, SAS Airline.

The Web Check-in service can be used at the earliest 22 hours before
departure and customers can also select their seat placement at the same
time. Any passenger traveling on one of SAS's electronic ticket types is
eligible to use the web Check-in service. All bookings, regardless of
whether they are made directly via SAS or through a travel agent, are
covered by this service. Customers with flexible ticket conditions can
also select an earlier or later departure in relation to the original
booking.

Simplified website to increase SAS lead over competitors
The SAS website is already the most-visited travel sites in Scandinavia.
During 2001, flights to a value of more than SEK 1 billion were booked and
sold via the site. During the same year, the SAS site registered 15
million hits and in February this year an all-time high was noted with
more than 1.6 million visitors during just one month. SAS is expecting the
number of web visits and sales to continue to multiply during 2002 and
2003.

Although high, the goal established is fully realistic. The new website is
designed to encourage and accommodate both bookings and sales:

"The new site is simpler and faster. The first feature seen by the
visitor is a booking window. Greater accessibility is a basic
prerequisite for increasing the number of bookings and purchases made via
the Web," says Filip Francke, Director Electronic Channels, SAS Airline.

The new website is constructed on a technology platform that is faster
than its predecessor, which will enable services to be more personalized.
SAS will be able to hold a dialog with the individual customer and make
offers tailored to meet a specific customer's requirements.

2 replies: All unread, jump to last
 
User currently offlineKeesje From , joined Dec 1969, posts, RR:
Reply 1, posted (12 years 3 months 4 weeks 21 hours ago) and read 2007 times:

So I can go with my own printed boarding cart to customs directly

or

do I still have to go to check-in to get a boarding pass & drop of luggage ???


keesje


User currently offlineSwake From Belgium, joined Jan 2001, 231 posts, RR: 0
Reply 2, posted (12 years 3 months 4 weeks 20 hours ago) and read 1997 times:

Overall well done SAS. They're introducing some succesfull concepts the nofrills already apply for ages. The best of both worlds...

Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Virgin Blue To Introduce Self Check-in Machines posted Sat Sep 18 2004 04:04:38 by 777ER
SAS - Web Check In posted Wed Mar 27 2002 10:20:51 by Heisan67
Flybe To Charge For Check In And Using The Toilet? posted Tue Oct 10 2006 13:02:58 by Trb10
Ryanair Web Check-in From Ireland Arrives posted Tue May 23 2006 17:16:25 by HS748
BA UK Domestic - Self/Web Check-In Only From April posted Tue Mar 21 2006 16:00:59 by Crosswind
OS Web Check In Crap posted Thu Oct 27 2005 16:20:59 by Macc
Ryanair Wants To Offer Internet Check-In posted Thu Sep 8 2005 17:53:27 by Sabena332
Lufthansa Web Check-in posted Tue Jul 12 2005 12:00:28 by Sabena 690
FF Miles: Possible To Add To Account At Check-in? posted Sat Feb 26 2005 02:52:36 by Ammunition
LH To Introduce MUC-IAD N/S In May05 posted Thu Jan 27 2005 13:17:28 by D-AIFB