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NWA: No Entertainment?  
User currently offlineTekelbery From , joined Dec 1969, posts, RR:
Posted (12 years 5 months 3 weeks 3 days 9 hours ago) and read 1455 times:

Why is there no entertainment on west bound flights? A 3-5 hour flight can use a little entertainment but there is absolutely none! The A320 I was on DTW-SFO (which was the worst and most uncomftorable plane I have been on) had no TVs whatsoever. The 757 on the way back (which was far better than the A320) had TVs sitting there just collecting dust. What is the purpose of cutting out entertainment on these west bound flights? If you payed for the earphones, wouldn't they be making a profit?

Also, why does NWA have the nerve to call an awful tiny sandwhich, a rotten apple and some sunchips a lunch? Most airlines I have been on would call that a snack.

42 replies: All unread, showing first 25:
 
User currently offlineThirtyEcho From United States of America, joined Dec 2001, 1651 posts, RR: 1
Reply 1, posted (12 years 5 months 3 weeks 3 days 9 hours ago) and read 1343 times:

On NWA, NWA itself is the entertainment. That tiny sandwich was kind of a joke; didn't it entertain you?

User currently offlinePSU.DTW.SCE From United States of America, joined Jan 2002, 7584 posts, RR: 27
Reply 2, posted (12 years 5 months 3 weeks 3 days 9 hours ago) and read 1339 times:

Oh good, another "NW Sucks" Post.....there are currently 4 or 5 of these at the top and other couple in the trip reports.

I'm tried, screw this, I'm going to bed. I'm not even going to attempt a rebuttal. Btw, I'd say this for any airline, I'm don't just defend NW. You are about to be flamed though....watch out!

Goodnight.


User currently offlineConcorde1518 From United States of America, joined May 2001, 746 posts, RR: 0
Reply 3, posted (12 years 5 months 3 weeks 3 days 9 hours ago) and read 1319 times:

That's funny that you should say that, because I have found the A320's more comfortable than the 757's. Also, the SMF-MSP flight didn't have any entertainment, but I didn't even realize it, because I'm just happy looking out the window, and I don't like movies on the planes anyway, just, music. Music and looking out the window. However, I was not happy that the seats all had headphone jacks, but the system was not available, so, Tekelbery, I do agree with you. Although I tend to not use it, flights like that should have it. However, I still think NW is a good airline.


 Smile


User currently offlineHkgspotter1 From Hong Kong, joined Nov 2005, 0 posts, RR: 0
Reply 4, posted (12 years 5 months 3 weeks 3 days 9 hours ago) and read 1317 times:

ThirtyEcho,

I was going to say the same thing !!


User currently offlineAcidradio From United States of America, joined Mar 2001, 1874 posts, RR: 10
Reply 5, posted (12 years 5 months 3 weeks 3 days 9 hours ago) and read 1306 times:
AIRLINERS.NET CREW
FORUM MODERATOR

Didn't the flight attendant play the guitar? I've heard on some westbound flights, the first officer will do a duet with the lead flight attendant. They even had a captain on an eastbound flight once who did a juggling act, it was pretty cool. He also did card tricks and made balloon animals for the kids. Now THAT is entertainment.


Ich haben zwei Platzspielen und ein Microphone
User currently offlineTekelbery From , joined Dec 1969, posts, RR:
Reply 6, posted (12 years 5 months 3 weeks 3 days 8 hours ago) and read 1288 times:

Don't get me wrong, NWA is just like any other airline. I just wanted to know why they didn't even use the system when it was readily available.

User currently offlineTriley1057 From United Kingdom, joined Dec 1999, 462 posts, RR: 1
Reply 7, posted (12 years 5 months 3 weeks 3 days 8 hours ago) and read 1283 times:

What's wrong with the A320? I think it is one of the most comfortable planes out there. I think it is a lot better than the 757.

User currently offlineTekelbery From , joined Dec 1969, posts, RR:
Reply 8, posted (12 years 5 months 3 weeks 3 days 7 hours ago) and read 1277 times:

The A320 is slower than the 757. When you have no entertainment on the A320 and smaller seats and a longer flight than with the 757, you will learn to hate it.

I have nothing against the A320 it is just my opinion that Northwest has crammed way too many seats in there and they shouldn't use that plane for domestic long haul which is what they are doing.

Back to my question, why does NWA have the entertainment system onboard their 757s if they don't use it? Thanks!


User currently offlineRjx From United States of America, joined Apr 2001, 38 posts, RR: 0
Reply 9, posted (12 years 5 months 3 weeks 3 days 3 hours ago) and read 1258 times:

They use to have entertainment prior to sept 11 but there cutting a lot of services no enteratainment,magaizines and a lot of food service are gone. I was just on a 2 1/2 hour CO flight with food,magazines and entertainment. On the way back I was switched to NW on the same 2 1/2 hour flight the only thing I recived was some peanuts and a drink. The CO flight seemed to go by much faster and I enjoyed the flight more than the NW flight.

User currently onlineBraniff727 From United States of America, joined Sep 2000, 686 posts, RR: 1
Reply 10, posted (12 years 5 months 3 weeks 3 days ago) and read 1237 times:

Tekelbery;

NWA is in the process of switching ALL video equipment on all of it's 757's to be the same as the new 757-300 that will be coming online in a few months. This has been in the works for a while.

The new system will feature drop-down LCD display screens in the over head units. There is RUMOR (note, just a rumor, but it seems logical) that the A320 / A319 fleet will have video equipment installed as well.

Hector Adler, VP Inflight Sevices stated that they want to have a standardized video system fleet wide so that all safety demos and announcements can be the same on every flight.

I would assume that since NW is bringing back most of it's furloughed people and returning to 100% of it's pre 9-11 schedule, the other amentities will be coming back, along with IFE. I would love to see the return of IFE on the Airbus too!



Climbing
User currently offlineNwa747-400 From United States of America, joined Sep 2000, 1337 posts, RR: 4
Reply 11, posted (12 years 5 months 3 weeks 2 days 23 hours ago) and read 1221 times:

The A320 and 757s have the same basic seat pitch of 31-32" as is standard on most airlines.

The A320 has a shorter wider cabin which I like and the aisle is wider.

No IFE- heaven forbid you read a book. (and don't worry we all have heard the rumors it is coming back even to the A319/A320 fleet too).

NW doesnt call it "lunch" there was a big change last summer to calling the flights with food served "meal" flights. If you look at the gate displays they will say "snack" or "meal" served. NW does not try and claim a full dinner or lunch is served. Last time I check the CO service of a turkey sanwich was similar and everyone LOVES Co.


User currently offlineTrickijedi From United States of America, joined May 2001, 3266 posts, RR: 4
Reply 12, posted (12 years 5 months 3 weeks 2 days 23 hours ago) and read 1216 times:

NWA did away with in-flight movies on domestc flights years ago.

As far as the food is concerned... hey it's airline food.



Its better to be on the ground wishing you were in the air than be in the air wishing you were on the ground. Fly safe!
User currently offlineTincan From United States of America, joined Apr 2000, 224 posts, RR: 2
Reply 13, posted (12 years 5 months 3 weeks 2 days 23 hours ago) and read 1208 times:

Looks like more people flew in poor class.

User currently offlineBkkair From Thailand, joined Aug 2001, 409 posts, RR: 0
Reply 14, posted (12 years 5 months 3 weeks 2 days 23 hours ago) and read 1193 times:

I don't understand how CO and NW code-share or cooperate on anything. Their philosophies are so different. CO was the only US airline that didn't cut back on service after 9/11. Kept meals, blankets, magazines and IFE. How CO could risk sullying their reputation by teaming up with an airline such as NW is beyond comprehension.

User currently offlineAzjubilee From United States of America, joined Apr 2000, 3923 posts, RR: 27
Reply 15, posted (12 years 5 months 3 weeks 2 days 22 hours ago) and read 1180 times:

BKKair: CO and NW teamed up so that CO didn't go bankrupt... AGAIN. NW saved CO's a$$es and the yought to all be thankful they didn't get gobbled up by DL, which was the original plan. Now that CO is supposidly stable and back on its feet they are quite snobbish and bitter towards NW. Too bad the employees don't realize that the NW/CO deal exchanges thousands of passengers each day and adds money to each airlines bottom line. That's why they're continuing with the codeashare... and that they signed a contract.

Tekelberry: to answer your question. IFE was removed from all domestic flying post 9/11 to save money. To maintain a library of videos each month and to purchase those headseats that they let you keep for $1 and to maintain the video equipment, all costs MONEY. In addition a private party maintained the video equipment, and NW apparantly didn't want too many "outside people" milling around on their planes in the post 9/11 environment.

True, NW removed many ammenities, but that is apart of their conservative approach to business. They're not stupid and realize that it is a temporary cutabck. When things start to improve, they'll bring them back. NW and CO have two different business styles, that's why CO didn't make any cutbacks. They just chose to raise prices and lay off more people...

Tekelberry, you prove a great point. You got food, but complained about it. Airlines can never win with people. They try and provide service and people complain. They don't provide service and people complain.

Hey look at it this way, when IFE returns, at least you'll have digital headsets and not those ear hurting nasty pneumatic tubes that DL uses on their planes... you say NW is cheap?

AZJ


User currently offlineMitchell Gant From Montserrat, joined Aug 2000, 253 posts, RR: 0
Reply 16, posted (12 years 5 months 3 weeks 2 days 22 hours ago) and read 1163 times:

Get your facts straight, NW did not rescue CO from bankruptcy. When alliance discussions began in 1998 CO had a billion dollars in the bank. CO had the choice of taking the NW deal and preserving the independence of the company, or to accept a merger with DL that would have provided shareholders a significant profit.

CO's last bankruptcy was in 1993 and the company recieved assistance from both the Texas Pacific group as well as Air Canada. This was the same period of time when NW had to get major concessions from its unionized employees and the State of Minnesota to avoid its own bankruptcy.


User currently offlineZeus01 From United States of America, joined May 2001, 744 posts, RR: 2
Reply 17, posted (12 years 5 months 3 weeks 2 days 22 hours ago) and read 1159 times:

OHHHHHHHH BOY, here we go again. AZ, PSU and NWA-747....... didn't we jsut get over a post like this, or at least two or three of them.......

geeszzzzz


User currently offlineHammer From United States of America, joined Jul 2001, 689 posts, RR: 2
Reply 18, posted (12 years 5 months 3 weeks 2 days 21 hours ago) and read 1151 times:

EVERYONE STOP BITCHING!!!!! Here are ideas for entertainment-1)Look out the window...2)Get a book...3)portable DVD player. food-1)Buy something before you get on the plane. What matters here is...are you getting there safe? Or unsafe and entertainment & food....hmmmm. There have been serious cutbacks due to a thing called--remember 9/11?? The airlines are finally starting to get back to there normal schedules..etc...give it time, everything will be back, including food and yes, entertainment.

User currently offlineB-787 From United States of America, joined Jul 2000, 273 posts, RR: 1
Reply 19, posted (12 years 5 months 3 weeks 2 days 21 hours ago) and read 1146 times:

CO is cutting back by using older videos that they have had for a while.


722,732,73G,738,739,739ER,752,753,762,763,764,744,788,D10,M80,300,320
User currently offlineRooinc From United States of America, joined Jul 2001, 123 posts, RR: 0
Reply 20, posted (12 years 5 months 3 weeks 2 days 21 hours ago) and read 1140 times:

I don't really understand why some people on this board constantly say that inflight entertainment, food and, oh, legroom, don't matter. I think that the flying public EXPECTS to get to their destination safely. So the arguement that 'at least you get there' doesn't hold much water. I think that the inflight amenities MATTER!

--TJ


User currently offlineA330300 From United States of America, joined Nov 2005, 172 posts, RR: 0
Reply 21, posted (12 years 5 months 3 weeks 2 days 20 hours ago) and read 1112 times:

IFE was cut for cost cutting measures. Simple as that. How come no one ever complains about having to make 3 stops with WN to fly across the country....they don't have any entertainment either. And no, mooing at the cattle gates at your fellow passengers and shoving your way down to the pen does NOT count.  Big grin

User currently offlineMacmac76 From United States of America, joined Sep 2000, 234 posts, RR: 0
Reply 22, posted (12 years 5 months 3 weeks 2 days 20 hours ago) and read 1108 times:

I haven't flown NW. But my sister flew recently on NW SJC-DTW on the A319 then connected to a CO 738 DTW-IAH. She said NW's service is subpar compared to continental...she mentioned how the seats were uncomfortable on the Airbus compared to CO's 738s. No winged or adjustable headrests on NW while CO's planes do...even CO has entertainment on most of its flights and has meal service on flights 2 hours or longer, or at least sandwich service. I've flown CO several times and I have to say it has a wonderful service.

User currently offlineAgnusBymaster From United States of America, joined Feb 2001, 652 posts, RR: 0
Reply 23, posted (12 years 5 months 3 weeks 2 days 19 hours ago) and read 1104 times:

I'm so sorry you were not entertained on your Northwest flight. I guess you don't find yourself amusing.

I haven't been pleased with Northwest, but the lack of "IFE" has never been one of my complaints.

See how TV is ruining our society???


User currently offlineDelta777 From United States of America, joined Mar 2000, 658 posts, RR: 0
Reply 24, posted (12 years 5 months 3 weeks 2 days 19 hours ago) and read 1097 times:

right on! I totally agree.

D E L T A 7 7 7


25 Nwa747-400 : Reading a book clearly provides less enjoyment to younger people these days, or even looking out the window on our beautiful country. Try spotting lit
26 America West : I don't really understand why some people on this board constantly say that in-flight entertainment, food and, oh, legroom, don't matter. Because to s
27 NWA : FLY ANOTHER AIRLINE!! I am so sick of this. I tell you, its bang NW week. this is insane. IF NW IS SO FREAKING BAD, FLY ANOTHER AIRLINE. thats whats s
28 Mbird139 : Azjubilee --- CO and NW teamed up so that CO didn't go bankrupt...AGAIN Say what???? CO and NW did this to create a fourth major U.S. airline network
29 Azjubilee : Poor choice of words on my part... My point was without NW, CO would have been screwed in some way or another. Wether it was being gobbled up by Delta
30 Ctbarnes : FLY ANOTHER AIRLINE!! I am so sick of this. I tell you, its bang NW week. this is insane. IF NW IS SO FREAKING BAD, FLY ANOTHER AIRLINE. thats whats s
31 Adam84 : Yeah I don't understand why everyone is so hateful towards NW. They are acting like every other carrier has IFE and full gourmet meals on every single
32 SEVEN_FIFTY7 : Yeah, the MAIN purpose of any airline is to get you to your destination safely. But it is NOT unreasonable to expect at least some amenities such as a
33 Post contains images MxCtrlr : A sandwich, an apple and chips would be called a Bistro Meal (AA) or a SkyDeli (DL). Be glad you got SOMETHING! MxCtrlr
34 Setjet : MxCtrlr, did you read 757 coment? Makes a lot of sense if you thin about it...
35 Post contains images MxCtrlr : You're right on the one point however, look at what you pay for a room at Hilton, and you can expect all of the amenities. Go to Motel 6 and you pay e
36 Post contains images MxCtrlr : I also agree that in-flight service and amenities ought to be better however, to do that successfully, you need to narrow the ever-widening gap betwee
37 Rlwynn : AA MRTC wins every time.
38 CV640 : I don't know why NWA is the favorite whipping boy of this site. I fly for one of their commuters and have always had a good experience when ever I've
39 Hammer : Stretch 8-TAKE GREYHOUND THEN.....
40 Doug_or : Ctbarnes- here here. having flown all the majors except US and ATA several times, i must agree that NWA's services and amenities tend to lag behind ot
41 Pilothica737 : WHy don't we all just face facts...NW blows! Until they do things to improve, many will feel that way. But in the mean time, lets find a slightly more
42 Nwa747-400 : PilotChica737- What a mature statement "nwablows" THEY HAVE BEEN AND CONTINUE TO IMPROVE NEW DTW TERMINAL 2 new 747-400s one new aircraft every 2 week
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