LoneStarMike From United States of America, joined exactly 15 years ago today! , 4021 posts, RR: 31 Posted (13 years 3 months 1 week 8 hours ago) and read 1655 times:
Let's say that airline XYZ offers a daily transcon SEA-ORD-MIA. Some passengers are booked and assigned seats only on the SEA-ORD leg. Others are booked and assigned seats only on the ORD-MIA leg. Still others are booked and assigned seats on the entire journey.
What happens if a last minute flyer wants to book a ticket and receive an assigned seat SEA-ORD-MIA, but there is no one seat that is still open on both legs. Each segment has available seats, but on the two-segment flight every seat is occupied for at least part of the trip. Ex: (9A is vacant on the first leg, but is occupied on the second leg.)
How would the airlines handle this? Would they issue the last minute flyer 2 separate boarding passes for each leg and make him change seats at the stopover in ORD? Would they change someone else's seat assignment who was only traveling on one segment so that the last minute flyer could be assigned the same seat on both legs? Would their reservation system show no more available seats on the 2 segemnt trip (even though both segments have vacant seats on each leg - just not the same ones)?
How do the airlines balance this out? And I'm wondering if this is another reason Southwest doesn't offer assigned seating, as a lot of their long haul service involves an intermediate stop.
Bjones From United States of America, joined Feb 2002, 123 posts, RR: 0
Reply 5, posted (13 years 3 months 5 days 13 hours ago) and read 1528 times:
When you purchase the ticket if there is no seat available all the way through on the seat map you will not get a prereserved seat. When you check in at the airport they will be able to pull up two seperate seat maps and split route you. Which means yes you will have two seperate boarding passes with two seperate seats. In most cases though you just need to change seats midway, you don't need to get off and hand the new boarding pass to the agent.
There are also some seats reserved for airport checkin only and one of those seats may be available all the way through to your destination even though it wasn't available when you made your reservation.
Ual777contrail From , joined Dec 1969, posts, RR:
Reply 6, posted (13 years 3 months 5 days 11 hours ago) and read 1507 times:
when it comes to UA. if you book yourself a ticket and no seat is available from ord to mia then it would throw them on what we call a departure management list(or dm list) once closer to departure time and once all the reserved seats are dropped or put back into inventory(those that are late for the flight lose their assigned seats) you have a better chance at pairing up two seats.
if that doesnt work then a seat would be issued sea-ord and the ord gate agent would then have to issue another seat for him or her when they arrive into ord.
person would get off the aircraft and see the gate agent.if the flight is that full, the person maybe wouldnt have had the chance to buy a ticket on that flight.
hope this helps, i had this happen last week with spring break and all.