Turin_airport From Italy, joined Oct 2001, 278 posts, RR: 2 Posted (11 years 8 months 1 week 5 days 4 hours ago) and read 1938 times:
Hi guys. I need your help for a couple of informations. I booked a flight from Paris to Atlanta on Air France B777-200, Business class: have you ever experienced Air France Business class? What do you think about? What about seats, PTVs, meals, etc.?
Thank you in advance!
Turin_airport From Italy, joined Oct 2001, 278 posts, RR: 2 Reply 2, posted (11 years 8 months 1 week 5 days 2 hours ago) and read 1846 times:
Thank you Skippy777. Not so encouraging, indeed! I have no choice: my company choosen for me. I tell you something more: I'm going from Turin to Orlando, and the Atlanta-Orlando leg will be on a Delta MD11...
Is there anybody else that can tell me his experience with Air France business class?
BlueShamu330s From UK - England, joined Sep 2001, 2721 posts, RR: 24 Reply 4, posted (11 years 8 months 1 week 5 days 1 hour ago) and read 1807 times:
I travelled CDG-SFO in January on AF and was very pleasantly surprised at the service.
I particularly enjoyed the seats and excellent catering in J.
I'm with Keesje; those ATC awards leave something to be desired; they have an unhealthy enthusiasm for particular carriers based on the experience of one flight. You could be forgiven for thinking they are sponsored by Richard Branson himself.
So I drive a 4x4. So what?! Tax the a$$ off me for it...oh, you already have... :-(
F+ Rouge From France, joined May 2000, 210 posts, RR: 1 Reply 6, posted (11 years 8 months 1 week 4 days 23 hours ago) and read 1761 times:
As far as long haul routes are concerned I travelled on AF l'Espace Affaires on CDG-LAX-PPT-LAX-CDG and on CDG-DKR-CDG. Just one statement: You or, to be more exact, your company made the right choice. Especially restauration was excellent, you eat and drink like in a four star restaurant (four-course menu plus breakfast on each leg of the CDG-LAX-PPT route; fine French wines, champagne). If you like French cuisine you will love it!
Service was excellent and there was also a self-service beverage bar. Cabin crew were very friendly and I assure you that they do speak English.
Compared to other C Classes, onboard entertainment, seats and seat pitch (approx 48'') are average. It is true that Delta would offer more seat pitch in C due to the fact that they do not have a J class.
After all a very positive, unforgettable experience.
Enjoy your flight, Turin_airport and form your own opinion about AF!
Teva From France, joined Jan 2001, 1869 posts, RR: 16 Reply 7, posted (11 years 8 months 1 week 4 days 23 hours ago) and read 1752 times:
Recently, I have flown quite a lot with AF from CDG
Nov last year, to Mumbai and return, with A340, in business.
This year, Madrid and Moscow in economy.
All those flights have been very nice, with good catering, good choice of movies, and very nice crew.
About the cabin layout, I never had a chance to try their 777. But I think you will have enough space.
And do not worry about language. It is not because they will maybe speak French first that they do not speak English. Especially on a flight to the States and in Business !!!!
You are on a French airline, then all the announcement will be in French first. But everything will be repeated in English....
Yes, AF has been quite bad in the early 90s. But today, it is a really good airline. And they really care about their customers ideas and opinions: On each flight, they randomly select 2 or 3 pax in business, 2 or 3 in economy, and give them a survey to give all their feedback about the flight.
About the ATC ranking, forget it. I don't know how they do it, but when you see that LH catering is much better than SR, there is something wrong....
Ecoute les orgues, Elles jouent pour toi...C'est le requiem pour un con
Skippy777 From Netherlands, joined Dec 2001, 797 posts, RR: 1 Reply 16, posted (11 years 8 months 1 week 4 days 21 hours ago) and read 1689 times:
Alasta is not being sued Singapore Air. Skytrax tried but didn't have a change to win. After these problems they adjusted there legal rights. Everything is TM now they say. We were not allowed to call our Ranking Star Ranking, so it is the ATC Star Ranking for us and Star Ranking for Skytrax. Keesje, if Skytrax is that nervous about us we most do something right. We started of with 3 auditors and have 7 auditors currently working for us. The tickets are being paid by us. We work for large companies as well and they pay for our work. We are very objective and have hard discussions with airlines about rankings. Some airlines offer us money for a better position so they take us seriously. We have standards for the quality. We are making more than 1 flight with an Airline, f.e. British Airways has been flown more than 6 times, Lufthansa 4, Lauda 7, KLM 5, Singapore 3 etc etc. Soon you will have the change to vote for the best Airlines yourself. That ranking will also be involved in our survey. The more people the better it will be come.
Skippy777 From Netherlands, joined Dec 2001, 797 posts, RR: 1 Reply 17, posted (11 years 8 months 1 week 4 days 21 hours ago) and read 1682 times:
PS we don't accept any money from Airlines, so if they offer us money, they are not sure about their Quality.
They should get a lower ranking as we think, but that is also not the way to work because than you would not be open for a perfect objectivity. So we also don't downgrade them if they would offer us money.
Spitfire From France, joined Feb 2001, 800 posts, RR: 7 Reply 19, posted (11 years 8 months 1 week 4 days 20 hours ago) and read 1663 times:
I check your "surveys". In 2000, neither Sabena nor Swisair are in the 17 th "first...best of..." Then, suddenly, in 2001 they jumped around the 7 or 8 place...and they bankrupted !!!! Quite strange.
Any explanation ?
And I see also Air France rank 3 stars as well as Ryanair, Easyjet, Go and some others....I think you can't expect the same "service" on those airlines ... Maybe it's a very "huge mathematical formula", adding a lot of things devided by the price, square some other influences and then taking the Neperien logarithm to get finaly your star result...
Sabena ... Never to be forgotten (11 years already , what a shame !! )
Skippy777 From Netherlands, joined Dec 2001, 797 posts, RR: 1 Reply 20, posted (11 years 8 months 1 week 4 days 20 hours ago) and read 1644 times:
In that time we have flown with 17 airlines Spitfire, that was our start. The other year we had different airlines. I totally agree that we need lots of more flights or reports to be even more objective. The best is a report for every flight, but that is too expensive.That is why we are going to start the voting system as well. We still do the surveys, together with the views of our voters or teh people wo send in reports, we soon should be better dan our colleges. We had a very bad Flight last Month with Air France so that is why they are down graded to 3 stars. The can go up if we have a better flight with Air France within 3 months. I also agree that it is difficult to compare a Long Haul Air France flight with f.e. the flight with Virgin Blue (4 Stars, the highest position possible for a low budget airline ) This position should stimulate Air France to become better. Some people will say Bulls..t about the ATC Awards others will say yeh finally a 4 star position for SQ, while Skytrax says, SQ are not the best, but give them a 5 star ranking. A little straings for me !!!!! We try to make the best of it and we are working hard for it. So I hope that all the other people can be objective as well and not if you f.e. like CX says "not a good ranking so it is a bad company". If we would place CX on a 5 star ATC ranking the people from SQ will say "No way" So everybody has his favorite airline but that should not be the best Airline of the world. I like Garuda a lot, especcially there Business Class " The old first Class seats ", but they have a 3 star ranking in our system. Should I say, no I give them a 4 star ranking because I like them. The loss points on other segments of our survey. I believe they belong on a 3,5 star ranking, but we don't have them so it's 3 for now.
I hoped I explained it wright for all the other people here without advertising the site.