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Bwia Needs A Lesson!  
User currently offlineAviador From Argentina, joined Feb 2012, 0 posts, RR: 0
Posted (14 years 7 months 4 weeks 1 day 20 hours ago) and read 1771 times:

I really think that the national airline of Trinidad and Tobago BWIA needs to be taught a lesson in good management, proper manners and humility.

1.mechanical problems are the status quo. I know all airlines have them but why does the big cheese have to glorify the airline's "safety record" every time there's a big plane crash (swissair and egyptair to be exact)knowing that nothing short of divine intervention keeps their planes aloft?

2.they have the undying support of most locals (myself NOT included) so they get away with rude flight attendants and lousy on-board service. like no meals on long flights, people being thrown out at the airport for their people to fly free, broken airplane seats etc. what are the maintenance people doing for God's sake?

3.they are longing for global recognition by being aggressive and attempting to
push out other carriers from the trinidad hub like american, skyservice, ata and others who provide better service in my opinion. i think they almost succeded in getting tower air out. when other airlines provide better fares and service they get jealous and try to adopt a superiority complex to boast that they are the best and all of that nonsense.they're too greedy. they already have 100% t'dad to london route. what more do these people want?

i cannot do without the airport so if BWIA takes over here in Trinidad I am dead,
so trying to live with this BWIA celebration here in Trinidad is hard but I won't rest until they learn their lesson.



2 replies: All unread, jump to last
 
User currently offlineLHMark From United States of America, joined Jan 2000, 7255 posts, RR: 46
Reply 1, posted (14 years 7 months 4 weeks 1 day 19 hours ago) and read 1714 times:

I don't think you'll have to worry about BWIA pushing American Airlines out. BWIA may have a lot of pull with the government of Trinidad, But don't be surprised if a multibillion-dollar American company has even more. The top brass can be pretty slick. You'll always have a choice.


"Sympathy is something that shouldn't be bestowed on the Yankees. Apparently it angers them." - Bob Feller
User currently offlinePanman From Trinidad and Tobago, joined Aug 1999, 790 posts, RR: 0
Reply 2, posted (14 years 7 months 4 weeks 1 day 14 hours ago) and read 1709 times:

Aviador wrote:
-------------------------------
I really think that the national airline of Trinidad and Tobago BWIA needs to be taught a lesson in good management, proper manners and humility.
-------------------------------

Up until Conrad Aleong came back on board I would have agreed with you. With the airline posting it's first profit in 50+ years last year and now heading for a second succesive profitable year I don't believe they have already instilled proper management techniques. As for manners they are much more improved now then say a decade ago when I refused to fly with them. I fly with them a lot now (I stopped flying BA when they were still on the POS-LHR route).

--------------------------------
1.mechanical problems are the status quo. I know all airlines have them but why does the big cheese have to glorify the airline's "safety record" every time there's a big plane crash (swissair and egyptair to be exact)knowing that nothing short of divine intervention keeps their planes aloft?

The typical Trinidadian flair for exaggeration rears it head again. Which airline doesn't have mechanical problems? You make it sound as if every single flight has some malfunction on it. The fact is the airline has never suffered a crash (fatal or otherwise) in its 60 year history must say something about the airline. If like you say mech problems are the status quo then they should have had loads of accidents within that time and are merely riding on luck.
---------------------------------

2.they have the undying support of most locals (myself NOT included) so they get away with rude flight attendants and lousy on-board service. like no meals on long flights, people being thrown out at the airport for their people to fly free, broken airplane seats etc. what are the maintenance people doing for God's sake?
---------------------------------

It's called pride in your country. Fly BWIA and the money goes into the economy of T&T. Fly another airline and the country only gets some meagre some from the airline. The no meals incident you are talking about was the 8 passengers on that flight to Toronto sometime last week. Can you point out other times when they have had no food on flights? I have never had this experience with them - have you?
---------------------------------

3.they are longing for global recognition by being aggressive and attempting to
push out other carriers from the trinidad hub like american, skyservice, ata and others who provide better service in my opinion. i think they almost succeded in getting tower air out. when other airlines provide better fares and service they get jealous and try to adopt a superiority complex to boast that they are the best and all of that nonsense.they're too greedy. they already have 100% t'dad to london route. what more do these people want?
----------------------------------

Correction, they do not have 100% Trinidad to London. They may be the only carrier that does this route but it is possible to go by charter direct from Trinidad and also direct from Tobago to London. These charter airplanes are not flying with only the flight crew. What they are doing also is no different than say what American and BA did to Laker. It's simple called protecting your market share by any means necessary. Is it wrong to have an aggressive market approach. Sitting in the back and playing Mr. Nice Guy gets you nowhere.
----------------------------------

i cannot do without the airport so if BWIA takes over here in Trinidad I am dead,
so trying to live with this BWIA celebration here in Trinidad is hard but I won't rest until they learn their lesson.
-----------------------------------

So let me get this you would prefer to help American Airlines bully all the Caribbean islands into allowing them to use the airports tax free (while all the other airlines pay), and also demand $1 million (USD) to provide services into these islands or else they will pull out (case in point Grenada which bluntly refused to pay the $1 million or to make them tax exempt and now has no AA service).

It sounds to me like you had a bad experience with the airline and decided to vent your spleen on the internet. You remind me of one of my mothers friends who blamed BWIA when air traffic control kept the airplane in a hold for 30 minutes (in addition to all the other airlines at the time) due to a bomb scare in Heathrow.

I say go BWIA make me proud.

PANMAn

(PS if you haven't noticed from my nickname - I'm a Trini)


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