Al From Australia, joined Jun 1999, 593 posts, RR: 2 Posted (13 years 11 months 6 days 6 hours ago) and read 1850 times:
Eff Monday, as the first part of a new catering strategy on it's domestic routes, Qantas will offer all passengers in all classes free beer and wine after 4.00pm on Citiflyer services only. (i.e. - SYD-BNE, BNE-MEL and MEL-SYD). The tradeoff is there will be no tea or coffee on these flights after 4.00pm, except for BNE-MEL where it will be available all day as it is considered a medium haul sector. Part of the catering overhaul which will see non-trunk routes catering upgraded to trunk route standard and other similar enhancements.
Aussie_ From Australia, joined Dec 2000, 1767 posts, RR: 4
Reply 4, posted (13 years 11 months 6 days 3 hours ago) and read 1803 times:
Who cares about the grog. Bring back the hot meals...
"non-trunk routes catering upgraded to trunk route standard and other similar enhancements" - did they say enhancements? trunk routes catering is among the worst in my opinion. And there is nothing to enhance to - it is all pretty bare bones these days.
Miami1 From Australia, joined Feb 2001, 707 posts, RR: 0
Reply 5, posted (13 years 11 months 6 days 3 hours ago) and read 1801 times:
I may by generalising but when no tea and coffee was trialled at QFLink on MEL-LST (40min sector) in favour of offered bar (charge for alcohol).Tea and coffee was still to be prepared and delivered to pax on request. The customer was told that it would be delivered after the service was completed and no one ever complained.
I am sure no one would mind having to wait for tea and coffee. Especially if a glass of red is going for nothing!!!!
Two other facts remain, in my opinion;
*I am sure one could survive an hour or so without a tiny cup of tea or coffee.
*Is the tea and coffee on offer really worth getting all that worked up about?
The Coachman From Australia, joined Apr 2001, 1437 posts, RR: 0
Reply 7, posted (13 years 11 months 6 days 1 hour ago) and read 1770 times:
Miami1 - the point is that there's no choice of tea or coffee, or that is what the information implies. And as MEA said, some people don't drink. Alcohol is not good for flying, higher levels of dehydration results.
I maybe nit-picking, but I don't see how this saves QF money or enhances their service in any way.
Al From Australia, joined Jun 1999, 593 posts, RR: 2
Reply 9, posted (13 years 11 months 5 days 17 hours ago) and read 1742 times:
I dunno - I'd guess tea/coffee may be available, but it would be on request and served after the normal service or something. Mind you - it's only the Citiflyers and it's only after 1600, so I guess the corporate bods would rather a free refreshing ale or vino after a hard day of meetings in another city than a thimble full of tea or coffee! This is Oz after all - I know what I'd prefer! Maybe it's aimed at the corporates who are paying top $ as a general rule for their seats and it's another "value-add" to justify the fares.
From what I've seen, the level of catering is pretty much in relation to the reduced cabin crew numbers crewing each flight now. Guess it's easier to throw a box and a can of beer to 220 pax on an hour flight with a handful of crew than do a full service. The long hauls will have their trays and hot meals, but for the shorter triangle routes it's just not viable I guess.
The sheet of paper I was given only has the basic outline, not the nuts and bolts, but would love to see that.
Ratrap2001 From United States of America, joined Aug 2001, 90 posts, RR: 0
Reply 11, posted (13 years 11 months 5 days 14 hours ago) and read 1721 times:
So..is the strategy here to get passengers drunk enough to make them forget about they horrid service they received on their flight?And by getting rid of caffeinated drinks the customers won't be perky enough to complain...
Tullamarine From Australia, joined Aug 1999, 1806 posts, RR: 1
Reply 14, posted (13 years 11 months 5 days 4 hours ago) and read 1655 times:
Tea and coffee hasn't been available after 4PM on Cityflyer services for a number of months.
I fly MEL-SYD-MEL every fortnight including today. Tonight, like other evening services the "snack" consisted of nuts, apple juice, 3 grosini sticks and guacamole dip which is disgusting. Soft drinks are available on request and grog for a fee.
Dinner is served from the 6PM flight onwards and is usually a cold pasta dish with juice.
Rushed From Australia, joined May 2000, 255 posts, RR: 0
Reply 15, posted (13 years 11 months 3 days ago) and read 1627 times:
Stop complaining....your getting FREE GROG! (i think that it is very "un-australian" to complain about getting grog for free) What you could do is buy one of those cheap one way tickets, then see if you can drink the value of the ticket before you land... [there is the uni student comming out in me again] Could make for some interesting travels...although would have to drink alot to match even a $66 ticket... crikies.. thats over 2 slabs of beer!