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Service On Northwest Airlines  
User currently offlineJBLUA320 From United States of America, joined May 2002, 3180 posts, RR: 19
Posted (12 years 5 months 2 weeks 16 hours ago) and read 3119 times:
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Hi!

I received my cruise documents earlier for my Alaska cruise and all the flights are with Northwest Airlines. These are the flights:

1. NW 769 EWR(130pm)-MSP(321pm) (DC9-30)
2. NW 861 MSP(500pm)-FAI(748PM) (757-200)

1. NW 1792 Vancouver(1230pm)-Detroit(800pm) (757-200)
2. NW 814 Detroit(915pm)- EWR(1100pm) (DC9-30 or 757-200)


What should I expect on this airline on those flights? How would you rate NWA based on personal experience? Food? FAs? Comfort?

Also, on the 757, it says in coach the pitch is 31"-33"........ what seats have 33"????

Thanks So Much for the Input, It Really Helps!
JBLUA320

24 replies: All unread, jump to last
 
User currently offlineSWALUVFA From United States of America, joined May 2002, 277 posts, RR: 5
Reply 1, posted (12 years 5 months 2 weeks 16 hours ago) and read 3088 times:

I flew on Northwest about a year ago and I actually thought that the service was pretty good! I flew from CLT-MSP-CLT on DC-9s and on both flights there was a meal service. I like how they do their meals at Northwest, they come by with a cart and big baskets on top. All of the baskets have the different things to get and then the hot part is of course in the cart. You tell them what you want and they put all of the stuff on a cardboard plate and serve it to you! Its kinda classy in a way cause they serve you a plate with your choices! There were no video monitors on my planes so there was no IFE. BUT I am sure there will be IFE on your 757s out to AK! WOW I AM JELOUS! I would LOVE to go on an Alaskan Cruise! ONE DAY SOON!!  Smile

User currently offlineJBLUA320 From United States of America, joined May 2002, 3180 posts, RR: 19
Reply 2, posted (12 years 5 months 2 weeks 14 hours ago) and read 3047 times:
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Sounds good.

Due to cost cutbacks thanks to 9/11 I would not be surprised if things have changed a bit, so I emailed NWA with your comment to ask them if this kind of service still exists.

Thanks for the feedback!
JBLUA320


User currently offlineI LOVE EWR From United States of America, joined Jan 2002, 852 posts, RR: 8
Reply 3, posted (12 years 5 months 2 weeks 14 hours ago) and read 3035 times:

I think you will enjoy NWA. On your DTW-EWR that there be a full drink service. I Flew them last summer from DTW-YVR an excellent as well as scenic flight. Make sure you are a member of Worldperks or Continental OnePass so you can gain miles for your flight. The crews on NWA are EXCELLENT. Last summer the pilot let me sit in the cockpit jumpseat as we had a delay of an hour and a half. The FAs are also very friendly. Enjoy the DC-9s as well, you won't see many of them in a few years. One more thing. The Vancouver Airport is one of the best in the world. That airport is what all airports should strive to be. If you can write a trip report. Have a safe trip.

User currently offlineJBLUA320 From United States of America, joined May 2002, 3180 posts, RR: 19
Reply 4, posted (12 years 5 months 2 weeks 13 hours ago) and read 3021 times:
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Anything else worth mentioning or does that cover it?

I am curious about the cutbacks put in place due to 9/11 and how it effects the services you talk about (which all took place before 9/11)

JBLUA320


User currently offlineJBLUA320 From United States of America, joined May 2002, 3180 posts, RR: 19
Reply 5, posted (12 years 5 months 1 week 6 days 21 hours ago) and read 2955 times:
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I got a response from NWA and that basket service thing only takes place on flights were they serve sandwiches.

Everything else is served traditionally.

JBLUA320


User currently offlineNWA ARJ From United States of America, joined May 2001, 547 posts, RR: 1
Reply 6, posted (12 years 5 months 1 week 6 days 20 hours ago) and read 2939 times:

Northwest has excellent service. I flew on them a couple of weeks ago to MBJ and the service was great! Have Fun!!


Nightmare 68, Fargo Tower, Runway 36, Fly Runway Heading, Mantain 10,000, Cleared For Takeoff, Change To Departure
User currently offlineTeva From France, joined Jan 2001, 1875 posts, RR: 15
Reply 7, posted (12 years 5 months 1 week 6 days 20 hours ago) and read 2921 times:

Poor you !!!
Each time I flew NW, I had bad experiences. Especially in their DC10 in economy cabin.
I can recline the chair in my office more than the seat in the 10 !!!



Ecoute les orgues, Elles jouent pour toi...C'est le requiem pour un con
User currently offlineTrickijedi From United States of America, joined May 2001, 3266 posts, RR: 4
Reply 8, posted (12 years 5 months 1 week 6 days 20 hours ago) and read 2899 times:

Service on NW will be just like any other domestic airline. Food and service are comparable to United, AA, Continental, etc. It's when you fly J or Y class that you'll be able to tell a significant difference.


Its better to be on the ground wishing you were in the air than be in the air wishing you were on the ground. Fly safe!
User currently offlineKUGN From United States of America, joined Jul 2000, 615 posts, RR: 6
Reply 9, posted (12 years 5 months 1 week 6 days 19 hours ago) and read 2902 times:

What about Northwest Airlink services?

We're planning on taking MKE-GPT in August, and I've found couple of options via Memphis. Some list Continental flights operated by Northwest (why?), and some Northwest Airlink (on MEM-GPT leg). Airlink seems interesting to me because its an ARJ flight, but I don't have any idea what is their service like.

So which one to choose? ARJ on Airlink or DC9-10 on mainline?


User currently offlineJBLUA320 From United States of America, joined May 2002, 3180 posts, RR: 19
Reply 10, posted (12 years 5 months 1 week 6 days 18 hours ago) and read 2878 times:
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CO and NW codeshare, thats why.

Go for the DC9-10 on the mainline.


JBLUA320


User currently offlineMls515 From United States of America, joined Jun 2000, 3077 posts, RR: 9
Reply 11, posted (12 years 5 months 1 week 6 days 17 hours ago) and read 2871 times:



Go for the DC-9-10 mainline because it will be a vintage 1966 or 1967 airplane. The Avros are from the late 1990's and you'll be able to fly them for some time to come.


User currently offlineEIPremier From United States of America, joined Sep 2000, 1550 posts, RR: 1
Reply 12, posted (12 years 5 months 1 week 6 days 10 hours ago) and read 2828 times:

BUT I am sure there will be IFE on your 757s out to AK!

Actually, I believe Northwest does not offer IFE on any of its domestic flights, including its flights to Alaska.


User currently offlineUGA777 From United States of America, joined Jan 2001, 145 posts, RR: 0
Reply 13, posted (12 years 5 months 1 week 6 days 10 hours ago) and read 2818 times:

You are correct. NW does not offer IFE entertainment domestically right now due to cutbacks. Their service is pretty bare compared to other majors right now in my opinion.

User currently offlineJBLUA320 From United States of America, joined May 2002, 3180 posts, RR: 19
Reply 14, posted (12 years 5 months 1 week 6 days ago) and read 2786 times:
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NWA wrote me a letter stating quite the opposite...

IFE is available on the Vancouver-Detroit and MSP-FAI routes..and possibly the DTW-EWR since its a 757, not a DC9.

JBLUA320


User currently offlineJBLUA320 From United States of America, joined May 2002, 3180 posts, RR: 19
Reply 15, posted (12 years 5 months 1 week 6 days ago) and read 2787 times:
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How lovely....

NWA wrote me another letter saying they were wrong: There is no IFE.

Not even radios in the armrest???

BooHooBooHoo

JBLUA320

(What do you do to pass the time on a 6 hour flight with no IFE???)


User currently offlineBobnwa From United States of America, joined Dec 2000, 6537 posts, RR: 9
Reply 16, posted (12 years 5 months 1 week 6 days ago) and read 2779 times:

I would suggest reading a book, which is what most passengers do.

User currently offlineKUGN From United States of America, joined Jul 2000, 615 posts, RR: 6
Reply 17, posted (12 years 5 months 1 week 6 days ago) and read 2770 times:

Mls515, thanks for the advice. You're right better to fly on DC9-10s while they're still around; hopefully I'll get a chance to hop on ARJ soon enough, 146s allways intrigued me.


Can childseat qualify as carry-on or does it have to go down as luggage? Does NWA provide wrapping plastic on airports?


User currently offlineZeus01 From United States of America, joined May 2001, 744 posts, RR: 2
Reply 18, posted (12 years 5 months 1 week 5 days 23 hours ago) and read 2742 times:

Ive flown NW several dozens of time, including MSP-EWR and MSP-FIA. The FA's always have been really friendly to me, een more so than most other airlines. The cabins have white walls and dark blue seats that are about average ad far as comfort goes. Im not sure If youll get a hot meal or not, but whatever you do get should be edible and theres always a couple of choices, never just one. There inflight magazine is pretty good to. They used to have a movie on that MSO-FIA route on the DC-10, but I think they cut it after 9/11. I think youll be quite happy with NW. MSP is a wonderful airport also, be sure to check out all the shops in G concourse and in the main area. There all together instead of all spread out.

User currently offlineJBLUA320 From United States of America, joined May 2002, 3180 posts, RR: 19
Reply 19, posted (12 years 5 months 1 week 5 days 22 hours ago) and read 2737 times:
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Thanks for the imput, everybody!!!

JBLUA320


User currently offlineVarig md-11 From France, joined Jul 2000, 1605 posts, RR: 7
Reply 20, posted (12 years 5 months 1 week 5 days 18 hours ago) and read 2697 times:

hi

I flew NW on DTW-MIA-DTW in march
A320 and 757
free beverages were offered with 2 packs of peanuts, if you wanted any alcoholic beverage (which wasn't my case) you had to pay to the FA . at no time a real meal or a sandwich was to be expected....probably post 9/11 cuts.
No IFE at all
aside from that,the crew was very friendly and..........young, contrarily to transatlantic flights



AF TW AA NW DL UA CO BA U2 TP UX LH SK AZ MP KL SN VY HV LS SS TK SQ PC RG IW SE
User currently offlineContinental From United States of America, joined Jun 2000, 5522 posts, RR: 17
Reply 21, posted (12 years 5 months 1 week 5 days 17 hours ago) and read 2691 times:

JBLUA320, what date are you gonna be at MSP from EWR?

Continental


User currently offlineJBLUA320 From United States of America, joined May 2002, 3180 posts, RR: 19
Reply 22, posted (12 years 5 months 1 week 5 days 11 hours ago) and read 2675 times:
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8/19 I think......not, sure though

JBLUA320


User currently offlineSegmentKing From , joined Dec 1969, posts, RR:
Reply 23, posted (12 years 5 months 1 week 5 days 8 hours ago) and read 2656 times:

trick: what kinda drugs are you on? Northwest coach the same as United and American... girlfriend, lay off the crack!

American offers MRTC and Coke/Pepsi catering... United offers FREE AUDIO on every flight, and free movies/short features on planes equipped w/ such, including the 90 min DEN-LAS! United also gives you FOOD, something you won't see on Northwest.

I've flown NW quite a bit and have NEVER been served food, even flying First Class LAS-DTW in a 757... Oh, I've also never seen a movie or listened to audio.. it was never available.

Northwest Airlines: about as dry as a major can get in coach. Thin seats, sometimes comfortable. No ammenties, BUT they will get you to your destination safely. In regards to service, Southwest has more inflight ammenities!


User currently offlineBH346 From United States of America, joined Jan 2000, 3265 posts, RR: 14
Reply 24, posted (12 years 5 months 1 week 5 days 7 hours ago) and read 2647 times:

I'm going to have to agree with SegmentKing. I just came back from a trip with them to Japan yesterday and the domestic service was bare bones. For domestic flights service is similar to Southwest, no frills. I've been on 4 757s with them and they've all seemed to be in poor condition. I recalled some duct tape in the interior on the 757 I just flew on yesterday. The interior looked really aged. I was also recently on a DC-9-50 last week. I think all DC-9s are now refurbished and it showed on my DC-9, the interior was in great shape and it looked like a 717. My service consisted of tiny packets of peanuts or pretzels and beverage service, just like Southwest. But I'm sure they'll give you more for a 6 hour flight to Alaska. I thought the food I was served over the Pacific was pretty bad. Domestic breakfast is usually good, though. If you get the croissant sandwich, that's delicious. I also agree that other majors offer more service on domestic flights. I flew on Delta recently post 9/11 and they had video and audio programming on 3/4 of my flights. Northwest gets you safely to your destination on-time, but I think some US domestics can do that as well along with a few more extras. If you want to hear more about my trip I'm still in the middle of putting together my trip report. I'll have it posted within a couple of days.


Northwest Airlines - Some People Just Know How to Fly
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