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Is JAL Business Class Getting Better Then SQ 's?  
User currently offlineKeesje From , joined Dec 1969, posts, RR:
Posted (13 years 10 months 1 week 5 days 4 hours ago) and read 2700 times:

Objectively is seems the latest JAL Business Class product beats SQ 's .

JAL's new Seasons Shell Flat Seat :


More Pitch (SQ 53-57 inch vs JAL 62 inch) and the catering also seems more extensive and exclusive and SQ is now introducing "old" Ultimo seats in 772ER's Raffles.

View Large View Medium
Click here for bigger photo!

Photo © Bailey

New JAL Service & Catering improvements

- Relax with a Massage before Boarding
- Loungewear Service, Personal Do Not Disturb Signs
- Non-stop Refreshments and Special Healthy In-flight Meals, Self Service Corner
- Soothing Natural Music, New Pillows and Blankets with the Shell Flat Seats
- A built-in massage, Moist or Cool Masks
- Big seat back screen AVOD, Noise-reduction Headphones
- Premium Fruit Juices and Ochazuke Service (hot tea and rice soup) and Herbal Teas


Has SQ rationalized its strategy or what ?

6 replies: All unread, jump to last
User currently offline9V-SVA From Singapore, joined Aug 2001, 1861 posts, RR: 7
Reply 1, posted (13 years 10 months 1 week 5 days 3 hours ago) and read 2684 times:

The J class product in 744s and 772ERs will be replaced by a new full-flat bed named the SpaceBed with at least 65" leg room. In any way, the UltimoPlus seats are not "old" Ultimo seats. They are enhanced Ultimo seats.

Sorry, but SIA has offered a "Book-the-Cook" service for about four years now. How can you compare that to JAL? SIA has had AVoD in F and J, also for about four years running.

I wouldn't say there is a lapse in quality.


9V-SVA | B772ER
User currently offlineSQ772 From Singapore, joined Nov 2001, 1827 posts, RR: 5
Reply 2, posted (13 years 10 months 1 week 5 days 3 hours ago) and read 2667 times:

Objectively you should compare apples to apples. Wouldn't it be fairer to compare JAL's New Business Class product to SQ's New Business Class product? The photo that you attached is hardly representative of SQ's new business class cabin. The photo shows J class on the 772 that SQ uses on its medium haul routes.

I can't recall the website address that shows SQ's new J class product.

Objectively speaking, I think JAL's New Business Class looks really cool. I could do with one of those moist/cool masks.

There's always a better way to fly...
User currently offlineSingapore_Air From United Kingdom, joined Nov 2000, 13756 posts, RR: 18
Reply 3, posted (13 years 10 months 1 week 5 days 2 hours ago) and read 2637 times:

I thought you were comparing the SpaceBed with the Shell. Obviously not.

SIA is actually introducing the SpaceBed to both Megatops and Jubilee ER planes.

However, as always, SIA has gone down the route of product differentiation which is totally illogical and pointless and I think it's silly. If you're going to have SpaceBed, install it on all 777s, not just 772ERs.

Same with Ultimo seats and SkySuites.

Anyone can fly, only the best Soar.
User currently offlineJesseycy From New Zealand, joined Aug 2001, 343 posts, RR: 0
Reply 4, posted (13 years 10 months 1 week 4 days 11 hours ago) and read 2566 times:

Nah, SQ was way ahead with their business class product when compared to JAL, and the service is still better, what with them introducing the new seats! I think they have more aircraft equipped anyway....

User currently offlineFutureSQPilot From United States of America, joined Jul 2002, 147 posts, RR: 0
Reply 5, posted (13 years 10 months 1 week 4 days 11 hours ago) and read 2562 times:

SQ's new Spacebed: http://www.spacebed.co.uk

User currently offlineMarcelduchamp From New Zealand, joined Sep 2000, 87 posts, RR: 0
Reply 6, posted (13 years 10 months 1 week 4 days 9 hours ago) and read 2536 times:

1) The picture above is of an SQ 772 that operates purely on regional services. Note the 2-3-2 configuration. It also has a 50" seat pitch. I actually don't think it looks too bad...

2) SQ's 777ERs are configured 2-2-2.

3) All SQ 777s are ER variants. But they are differentiated by these codes...
777ER (long haul/2 class)
772 (short & medium haul/2 & 3 class)
773 ("" " """" """" /3 class)

4) JL's very cool looking 'Shell' seat is likely to be available only on certain American and European services. SQ intends to install the SpaceBed on it's 744s and 777ERs, which comprise nearly HALF of their fleet. Therefore it should be available on a greater variety of routes.

JL's 'Shell' really looks great though! But usually their European catering and the lack of many good English speaking crew lets them down when dealing with non-Japanese pax.

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