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British Airways Language Flight Attendants  
User currently offlineFLY777UAL From United States of America, joined May 1999, 4512 posts, RR: 3
Posted (12 years 5 months 1 week 15 hours ago) and read 3052 times:

On their United States flights, does British Airways purposely carry flight attendants fluent in another language besides English? I'm thinking not only in terms of regions with large ethnic populations (ie: San Diego with Spanish speakers), but also with onward connections made by passengers to other points in Europe.

Thanks,

F L Y 7 7 7 U A L

21 replies: All unread, jump to last
 
User currently offlineFly_emirates From United Arab Emirates, joined Oct 2000, 1046 posts, RR: 8
Reply 1, posted (12 years 5 months 1 week 14 hours ago) and read 3010 times:

Actually, as i met many british airways cabin crew when i am on layovers, British airways cabin crew are from many european nationalities, so if you are polish, and work on British airways, then they are required to speak english.

i hope this helps


User currently offlineKanebear From United States of America, joined May 2002, 953 posts, RR: 1
Reply 2, posted (12 years 5 months 1 week 13 hours ago) and read 2986 times:

It would seem so. On a recent transatlantic BA LHR-ORD flight it turned into a bit of a joke as announcements were made in English, French, Spanish, Italian and one of the FAs jokingly got halfway through German which sounded passable to my ear but as I don't speak German it could've been gibberish! I assume the multi-lingual FAs and announcements are due to the European traffic BA carries.

User currently offlineJmc777 From United Kingdom, joined Apr 2000, 234 posts, RR: 0
Reply 3, posted (12 years 5 months 1 week 5 hours ago) and read 2909 times:

Until 2 or 3 years ago, you could only apply to work for BA as cabin crew if you had a second language.

User currently offlineArsenal@LHR From United Kingdom, joined Mar 2001, 7792 posts, RR: 19
Reply 4, posted (12 years 5 months 1 week 2 hours ago) and read 2856 times:
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BA do carry FA's fluent in other languages besides english. On my many flights on BA to north america, i've come across FA's of different nationalities, Spanish, Italian, French to name a few. Infact you'd be suprised to find that a lot of BA's passengers are not even British.

Arsenal@LHR



In Arsene we trust!!
User currently offlineArgento From Argentina, joined Feb 2000, 230 posts, RR: 1
Reply 5, posted (12 years 5 months 1 week 1 hour ago) and read 2829 times:

British Airways used to carry Argentinian FAs in LGW-EZE flights.I do not know if it is happen today,because Ba have only 3xweek flights to Buenos Aires.


User currently offlineHeisan67 From , joined Dec 1969, posts, RR:
Reply 6, posted (12 years 5 months 1 week ago) and read 2801 times:

I know several BA flight attendants who are from Norway - which makes it easier for passengers from Norway, Sweden and Denmark since Norwegian is understood by all three nationalities...however most Scandinavians are fluent in English and also in German for some of them

User currently offlineSq_ek_freak From United Kingdom, joined Dec 2000, 1644 posts, RR: 20
Reply 7, posted (12 years 5 months 1 week ago) and read 2791 times:

when I flew to Rome with BA they had Italian speaking FAs, and when I flew with them to LAX they had FAs speaking French and Spanish as well. When my friend flew with them to Rio Dijineiro some of the FAs spoke Portugese, apararently.


Keep Discovering
User currently offlineCrosswind From United Kingdom, joined Nov 2000, 2603 posts, RR: 58
Reply 8, posted (12 years 5 months 6 days 23 hours ago) and read 2782 times:
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FLY777UAL,
British Airways do roster cabin crew with language skills appropriate to the destination where there is the need to, ie most international routes. This is so on most flights there are at least one or two crew who speak languages appropriate to the route/destination.

However, since US routes require no specific foreign language skills, cabin crew are allocated to these routes irrespective of their language skills - there is no effort that I'm aware of to allocate crew with particular language skills to US services. The languages the crew speak on the day are coincidental - on US routes due to the size of the crew carried on the 767/747/777s there are likely to be a range of foreign-language speakers available on any particular flight...

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Regards
CROSSWIND


User currently offlineTwaneedsnohelp From , joined Dec 1969, posts, RR:
Reply 9, posted (12 years 5 months 6 days 23 hours ago) and read 2766 times:

Does anyone else hate it when your on a flight and a the cabin crew makse the long long announcments in multiple languages? Drives me nuts, gives me the worst headaches.

I can understand on flights to like china or the arab world or something but on garden variety transatlantic flights, where its a safe bet most people can speak english they should just make the announcement in english and anyone who doesn't understand can ask a flight attendent.

am i alone on this?

tnnh


User currently offlineMarcus From Mexico, joined Apr 2001, 1808 posts, RR: 2
Reply 10, posted (12 years 5 months 6 days 23 hours ago) and read 2760 times:

am i alone on this?

Yes I think you are



Kids!....we are going to the happiest place on earth...TIJUANA! signed: Krusty the Clown
User currently offlineJanne From Sweden, joined Sep 2001, 379 posts, RR: 0
Reply 11, posted (12 years 5 months 6 days 22 hours ago) and read 2751 times:

My comment really has nothing to do with this subject, but still...
This is an old joke, but still...

On a BA flight leaving from London to Hamburg an englishman is seated
next to a german gentleman. The german says:
"If we had won the war, this would have been a domestic flight".

Funny?


User currently offlineAq737 From United States of America, joined Nov 2000, 612 posts, RR: 0
Reply 12, posted (12 years 5 months 6 days 22 hours ago) and read 2741 times:

Janne, hehe...

Well, American Airlines' from ORD-LHR the other week had all live announcements in English...only English. Safety Videos are in English & Spanish...for 777, 767, 757...

Aq737


User currently offlineTwaneedsnohelp From , joined Dec 1969, posts, RR:
Reply 13, posted (12 years 5 months 6 days 22 hours ago) and read 2733 times:

thats more like it.

on a UA from new york to LONDON. new york to london last summer they made very long announcements in English and Deutsche. ugh.

i had the worst headache.


User currently offlineAussiestu From Australia, joined Mar 2001, 780 posts, RR: 1
Reply 14, posted (12 years 5 months 6 days 7 hours ago) and read 2665 times:

BAs flight attendants make announcements in foreign languages if they are spoken so as to make any passenger who english is not their native tongue at least know that a speaker of that language is among the crew. Since a vast majority of BAs passengers are not from the UK or an English speaking country and therefore English is not their first language the language speaking crew do their PAs to inform pax. that they are there to assist if needed. Its a nicety. If it gives you a headache Twaneedsnohelp then dont listen. Rather inconsiderate of you to say something like that. Just consider somebody else on that flight being slightly less nervous as they know a language speaker is on that flight. But then these days most pax. are just interested in self self self so its to be expected. Wonder what you would be saying if you flew on a foreign carrier where there was no English speaker??????

User currently offlineCapt.Picard From , joined Dec 1969, posts, RR:
Reply 15, posted (12 years 5 months 6 days 1 hour ago) and read 2631 times:

Argento,

My parents flew to EZE with BA in April-they still employ Argentine FAs, although they are also of course, used on other flights too.

Some BA ground staff are also latinamerican.

BTW, the EZE flight now operates from LHR with a 777.

Regards....


User currently offlineEg777er From United Kingdom, joined Feb 2000, 1837 posts, RR: 14
Reply 16, posted (12 years 5 months 5 days 20 hours ago) and read 2594 times:

The average BA manifest is surprisingly sophisticated in terms of what it says about the passengers on board.

1- languages....on the average flight to Bahrain (Middle East) you will find the standard English and Arabic...plus French, German, Spanish, Portuguese and Japanese (on my last flight). Basically they get every crew member who can speak a second language to get up to the mic and say a little....it's all part of BA being a caring, sharing, world airline. Some US airlines might do a little better financially if they learnt to make their passengers just a little bit more comfortable.....!

2 - connection information....on my last flight Newcastle-London (UK Domestic) a large amount of information was given which was specific to the passenger - in the form of "The 4 United passengers to New York, please go to Terminal 3. Those passengers flying Emirates to Dubai, please go to Terminal 4. Those passengers flying British Airways to Boston, please make your way to Terminal 4." etc. etc. Has anyone else noticed this recently???


User currently offlineJmc777 From United Kingdom, joined Apr 2000, 234 posts, RR: 0
Reply 17, posted (12 years 5 months 5 days 18 hours ago) and read 2565 times:

It was until recently standard for cabin crew with foreign language abilities to make a welcome PA if there were more than 20 passengers (for that language) on the flight.

I personally think it is a great idea, BA's traffic is made up of 60% non UK people. It therefore makes sense to make the announcements in whatever language is available to the airline, hopefully making individuals feel valued etc.. In my experience, non English speaking passengers really appreciate you "having a go" and explaining this to them in their own language.

BA even have the safety demo and safety related announcements in other languages.

It is actually very gratifying being able to speak to other people in their own language, and they certainly seem to appreciate the effort you put into it. I speak good Spanish, good French, a little Greek and some Sign Language. It is also a great tool to use to let customers know "we are not just trolley dollies", but have a decent education and can put it to good use.

I recall one flight where a passenger said to one of my crew "I bet you wish you had gotten better grades at school now, eh? Then you could have a proper job"

Passengers are a law unto themselves................ Nuts  Nuts


User currently offlineTwaneedsnohelp From , joined Dec 1969, posts, RR:
Reply 18, posted (12 years 5 months 5 days 14 hours ago) and read 2539 times:

Since a vast majority of BAs passengers are not from the UK or an English speaking country

That I highly highly doubt. Someone up there said 60% nonUK. Fine, so how many of BA's passengers are American, if its over 10% your wrong. And even 60-40 is hardly a "vast majority".

Now this doesn't even take account of countries like Germany, France, Japan, etc.. where a large amount of educated businessmen (customers BA presumably targets) speak English anyway.

If it gives you a headache Twaneedsnohelp then dont listen.

Ridiculous comment. When its loudly blaring on the overhead, its impossible not to hear it.

Just consider somebody else on that flight being slightly less nervous as they know a language speaker is on that flight.

If they are "slightly nervous" that they may be on the wrong airline or flying to the wrong city or ensuring that the entree is chicken francaise and not chicken milanese, let them ask the damn FA privately, I don't need to hear the conversation.

. But then these days most pax. are just interested in self self self

Well lets see Im paying for a ticket for "self self self" so yeah unless someone is experiencing an emergency, I don't give a shit about anyone else on the plane and neither should they to me.

Wonder what you would be saying if you flew on a foreign carrier where there was no English speaker??????

Thats fine. If I'm flying Royal Jordanian or something from Amman to Dubai or whatever, I'll privately and discretely ask the FA to summarize the important information (as if there is any) that I would need. If the FAs don't speak English, then thats a problem, but thats not my point at all. Just the annoying as hell overhead announcements.

It is also a great tool to use to let customers know "we are not just trolley dollies", but have a decent education

I could care less. I'm paying to move from point a to point b, not to learn that my flight attendant has a "decent education". I don't care about that at all. Go try and impress your mother or your date or whatever, don't bother me.

TNNH


User currently offlineAF002 From Canada, joined Dec 2000, 74 posts, RR: 1
Reply 19, posted (12 years 5 months 5 days 14 hours ago) and read 2534 times:

TNNH, yeah right, but you would'nt think the same if the most popular language was not english... And who cares for announcements that last a few minutes compared to flights several hours long?
Btw, your nickname proved itself wrong  Big grin


User currently offlineArsenal@LHR From United Kingdom, joined Mar 2001, 7792 posts, RR: 19
Reply 20, posted (12 years 5 months 5 days 5 hours ago) and read 2500 times:
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That I highly highly doubt. Someone up there said 60% nonUK. Fine, so how many of BA's passengers are American, if its over 10% your wrong. And even 60-40 is hardly a "vast majority".

I recommend u fly BA over the atlantic and see how many non-British people fly with BA  Big grin



In Arsene we trust!!
User currently offlineCapt.Picard From , joined Dec 1969, posts, RR:
Reply 21, posted (12 years 5 months 5 days 1 hour ago) and read 2467 times:

Jmc, you're right about the safety demos in foreign languages.

One thing that always strikes me when flying down to Buenos Aires with BA; the safety demo is subtitled-but in Portuguese!

If they are going to get the subtitling wrong, they could at least do it in Italian, given most Argentines are basically Italian!  Big grin

Regards


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